Jobs/Appointments
How Businesses Can Focus on Employees to Avoid The Great Resignation
By Hyther Nizam
Across the globe, The Great Resignation has become a source of concern among businesses. It refers to the unprecedented number of workers quitting their jobs in the Covid-19 and post-pandemic eras.
In Nigeria, businesses have recently seen their fair share of voluntary employee resignations. Most notable was the “big quit,” an exodus of top tech talents from Nigerian Banks. Nigerian millennials and Gen Zers, who comprise a large percentage of job-hoppers, also account for the majority of the young workforce population in the country. Now, they are re-evaluating their working experiences after the hard hit of the pandemic. The Deloitte Global 2022 Gen Z and Millennial Survey reveals that the youngest generations in the workplace are now seeking balance, prioritising happiness, and expressing higher expectations for compensation.
With an unemployment rate of just over 33%, you may think few employed Nigerians can really afford to leave their jobs. But the truth is, even here, employers aren’t immune to The Great Resignation. Thanks to the rise of remote work, Nigerian workers (especially those with in-demand skills) can truly compete in the global job market, and not limit themselves to regional roles. They have faced many of the same pressures as other workers around the world as a result of the pandemic, meaning they have the same temptations to start their own businesses or enter the freelance market.
What can businesses do to avoid losing employees to the Great Resignation? While the answer may vary depending on industry and market, the one universally key solution is to earn employee support.
The importance of employee loyalty
Before digging into how organisations can earn employee support, it’s important to remember why it matters. Losing an employee can take a big toll on your company (with the effect magnified for smaller organisations). On average, it takes 41 days to fill a position. That’s 41 days other people in the business have to do all of a former employee’s duties in addition to their own.
Further, replacing an employee can be incredibly expensive. According to the analytics and advisory company, Gallup, it can cost one-half to two times the employee’s annual salary to replace them. Whichever way you cut it, you could give that employee a substantial salary increase and it would still be more financially viable than replacing them.
It’s also worth pointing out that there’s a positive correlation between good employee experiences and good customer experiences. That makes sense—a single positive interaction with an employee can dramatically alter how a customer perceives and experiences the company. The chances of a positive interaction taking place are much slimmer in companies that have high levels of employee turnover and a lack of institutional experience.
Building employee support
With that in mind, how should companies go about building the employee experiences they need to ensure they have the full support of their workers?
The HR team can leverage cloud technology and implement a comprehensive human resource management system (HRMS) in order to automate most of their mundane manual tasks. Through HRMS, an organisation can also create a self-service model so employees have a single portal for various activities, such as applying for leave and adding medical claims. By creating workflows, the company can ensure that when a request is raised, the appropriate approver is automatically notified. Automating processes will free up the HR team to focus on employee engagement activities.
Rethinking talent acquisition
The rise of remote work as a result of the pandemic saw many people leave big cities for smaller towns and villages. For some, the move was inspired by the prospect of a better quality of life; for others, it was about being closer to family.
Rather than lament the loss of centralised offices in big cities, smart organisations should see this as an opportunity. Instead of fighting over the same pool of talent available in metro cities, they can create opportunities for those living in non-urban centres or rural areas, and invest in skill development.
At Zoho, for instance, we have always believed that talent is everywhere, though opportunities are not. We have traditionally hired people from all backgrounds and opened offices away from city centres in order to tap under-utilised talent in smaller towns and rural areas. We expanded this approach during the pandemic by opening smaller, satellite offices wherever we had enough employees residing, instead of prompting them to come back to the office. We have been hiring locally in these satellite offices. By creating opportunities in the sought-after tech sector in non-urban and rural areas, we help communities retain talent and flourish. This adds a sense of purpose to the job, which also helps in retaining talent.
The right (virtual) environment
Even if an organisation meets its employees’ needs when it comes to working location, it’s still important for it to provide the best possible working environment (even if it’s a virtual one).
One of the most effective ways of doing this is to take a considered approach to the software solutions your employees work with on a daily basis. Rather than a patchwork of software solutions, for example, organisations can benefit from a unified enterprise software suite that meets all their needs—from documentation to meetings, to CRM. In an increasingly hybrid work environment, keeping data and processes on a unified system leads to better visibility and fosters cross-functional collaboration.
A holistic approach
Employers looking to ensure that their businesses do not fall prey to The Great Resignation need to have an understanding of the concerns Gen Z and millennial employees have with respect to the workplace and their career paths. They should be deliberate in creating a flexible working experience where the employee can thrive in a globally competitive environment.
By Adedapo Adesanya
The federal government has reaffirmed the Chartered Institute of Personnel Management of Nigeria (CIPM) as the only legally recognised regulatory body for Human Resource (HR) practice in the country.
This follows the release of a new directive aimed at professionalising HR functions across the Federal Public Service.
The directive, contained in a circular issued by the Office of the Head of the Civil Service of the Federation (OHCSF), mandates officers occupying HR positions in Ministries, Departments and Agencies (MDAs) to obtain approved professional certifications.
The circular, referenced HCSF/3065/Vol.1/230 and dated May 14, 2026, was signed by the Head of the Civil Service of the Federation, Mrs Didi Esther Walson-Jack.
According to the circular, the policy is part of ongoing reforms targeted at strengthening professionalism, ethical standards, competence and service delivery within the Federal Civil Service.
The government specifically recognised certifications issued by the Chartered Institute of Personnel Management of Nigeria (CIPM), alongside a few globally recognised HR professional bodies, further reinforcing the Institute’s statutory role in regulating and advancing HR practice in Nigeria.
Under the new policy, officers deployed to HR functions within the Federal Public Service are required to possess approved HR certifications within a 12-month grace period.
It was also granted to affected officers to regularise their certification status, after which only certified professionals will be eligible for deployment into designated HR roles.
Reacting to the development, the President and Chairman of the Governing Council of CIPM, Mr Ahmed Ladan Gobir, described the circular as a landmark step towards institutionalising professionalism in Nigeria’s public sector.
He said the directive aligns the nation’s civil service with global best practices in Human Resource Management while reinforcing the importance of professional competence and ethical compliance in workforce management.
Mr Gobir stressed that CIPM remains the only institute legally empowered to regulate HR practice in Nigeria, noting that the Institute’s enabling law grants it authority to set standards, certify practitioners and enforce discipline within the profession.
“While the circular recognises certain international certifications, it is important to reiterate that within Nigeria, CIPM remains the only Institute with the legal mandate to regulate the practice of Human Resource Management,” he stated.
By Modupe Gbadeyanka
Lagos Television (LTV 8), Alausa, Ikeja, has a new General Manager, and he is Mr Kayode Oyekanmi, replacing Mrs Sola Kosoko, who was ousted by the Lagos State government.
Mr Oyekanmi was presented with his letter of appointment on Wednesday, May 13, 2026, by the Lagos State Head of Service, Mr Bode Agoro, in a brief ceremony.
The new General Manager of the state-owned broadcast station was tasked with using his vast experience in the media space to take LTV 8 to greater heights.
Mr Agoro expressed confidence in Mr Oyekanmi’s capacity to reposition Lagos Television and wished him a successful and impactful tenure of office.
Prior to his appointment, Mr Oyekanmi served as the Director of Strategy Centre at the Lagos State Ministry of Information and Strategy, a position he has held since 2022.
A seasoned brand communications practitioner, Mr Oyekanmi has over three decades of professional experience spanning both the private and public sectors, with expertise in Advertising, Public Relations, and global export services.
He commenced his public service career as a Public Affairs Practitioner on March 1, 2000, with the Lagos State Ministry of Information and Strategy.
The new LTV boss, a Lagos State indigene from Isale Eko, Lagos Island, has received several awards in recognition of his dedication, hard work, and commitment to the journalism profession.
He holds a Master’s degree in Public Administration (MPA) from the University of Lagos and a Bachelor’s degree in English Language and Education from Lagos State University.
He is an active Member of the Nigeria Union of Journalists (NUJ) and the Nigerian Institute of Public Relations (NIPR).
In addition, he is a voracious reader and a passionate lawn tennis player, and currently serves as the Charter President of the Lagos State Ministry of Information Toastmasters Club.
By Modupe Gbadeyanka
A retired Major-General, Mr Adeyinka Famadewa, has been appointed as the Special Adviser to President Bola Tinubu on Homeland Security.
The appointee retired from the military after over three decades, with experience in national security strategy, intelligence fusion, counter-terrorism operations, and international security diplomacy.
His career reflects a rare blend of operational excellence, strategic foresight, and institutional leadership in safeguarding Nigeria’s territorial integrity and national interests, a circular signed by the Secretary to the Government of the Federation (SGF), Mr George Akume, said.
It was disclosed that Mr Famadewa was chosen for the position because of his exceptional record of service, strategic expertise, and outstanding contributions to Nigeria’s national security architecture.
The notice said the appointment underscores the commitment of the administration of Mr Tinubu to strengthening internal security coordination, enhancing intelligence-driven operations, and deepening inter-agency collaboration in addressing emerging security threats across the country.
The President expressed confidence that Mr Famadewa’s appointment will further enhance the government’s efforts toward achieving a safer and more secure Nigeria through improved coordination of homeland security initiatives, intelligence integration, and proactive risk management.
He also urged him to deploy his wealth of experience, professionalism, and strategic insight in advancing national security objectives and supporting the administration’s agenda.
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