By Linda Saunders Customer service is in a state of flux. As budgets and staffing levels increase, so do customer expectations, keeping efficiency critical
Pharmacies are an essential part of the healthcare system. However, managing pharmacy inventory is difficult for pharmacists due to the complexity of tracking stock
By Modupe Gbadeyanka The customer service platform of Zoho Corporation, Zoho Desk, has been enhanced with new tools aimed at enabling customer service agents
By Adeniyi Ogunfowoke With 10 years’ experience in Customer Service, Omolara Adagunodo, the Head of Customer Service at Jumia Travel is customer service personified.
By Dipo Olowookere Ibadan Electricity Distribution Company (IBEDC) has launched a new billing system. The company said the new method was geared towards meeting