Technology
Airtel Activates AI-Powered Spam Alert Service for Customers
By Dipo Olowookere
A leading provider of telecommunications and mobile money services across 14 African countries, Airtel Africa Plc, has increased its range of Value-Added Services (VAS) for customer with the introduction of a ground-breaking artificial intelligence (AI)-powered Spam Alert Service.
The Airtel AI Spam Alert Service will be available to all subscribers of the GSM provider at no cost. It gives real-time alerts for suspected spam SMS messages and malicious weblinks sent to Airtel smartphone and feature phones.
In addition, it filters all SMS through a proprietary dual-layer protection: one layer at the network level and the other at the IT systems level, processing over 1.5 billion messages in 2 milliseconds.
At the launch of this service on Thursday in Lagos, the chief executive of the Nigerian Communications Commission (NCC), Mr Aminu Maida, commended Airtel for this innovation, saying, “The Airtel Spam Alert Service is of obvious benefit to the entire sector.”
“Security is one of the major challenges to subscribers and such an innovative service from Airtel helps us tackle this issue while boosting consumer confidence,” he declared.
The Minister for Communications, Innovation and Digital Economy, Mr Bosun Tijani, also praised Airtel for its continued investment in Nigeria’s technology ecosystem and for specifically investing in a service that is geared towards enhancing online security for millions of Nigerians.
“As we expand our digital infrastructure and prioritise digital literacy, solutions like Airtel AI Spam Alert Service will enforce the importance of leveraging artificial intelligence, not only for security but also for economy empowerment,” he stated.
On his part, the chief executive of Airtel Nigeria, Mr Dinesh Balsingh, said, “Enhancing customer experience is our foremost priority, and we are proud to launch Africa’s first AI powered spam alert solution.
“This is a gamechanger for the telecoms industry in Africa and as we move forward, we will continue to address customer challenges through proactive tech-driven solutions.
“We are proud to launch this innovative initiative in Nigeria, our largest market in Africa, while the other countries will launch in the coming months.”
Airtel explained that it came up with this service, which does not require additional application downloads, as part of its efforts to protect its customers.
The Airtel AI Spam Alert Service, which is automatically activated for all Airtel customers in Nigeria, would be subsequently rolled out across other countries where Airtel Africa operates.
According to research from Quartz, as of 2019, nine of the top 20 countries in the world with the highest spam rates are in Africa.
With Africa’s smartphone penetration on the increase, spam messages have become a widespread issue, targeting an expanding demographic of unsuspecting individuals.
Hundreds of thousands of mobile users often receive unsolicited SMS or calls claiming to be from their network provider or government and offering irresistible benefits.
In these communications, users are asked to click on links and provide personal information to claim the benefits. This action allows the scammer to gain access to users’ security information, which can then be used to commit fraud.
In response, Airtel Africa developed this innovative AI-powered solution that classifies suspicious SMS messages as Suspected SPAM.
Without reading specific SMS messages, the AI analyses in real-time over 250 parameters, including the sender’s usage patterns such as SMS frequency and geographical spread of targets.
Technology
Zoho Launches Nathu La Server
By Modupe Gbadeyanka
A designed-in-house server known as Nathu La has been launched by a global technology company, Zoho Corporation.
Nathu La is engineered with hardware-rooted security at every layer of the stack. Its indigenous IP-driven approach reduces dependency on external entities for security audits, firmware updates, and licensing continuity.
The solution aligns with open-source software principles and reflects Zoho’s broader commitment to building sustainable, secure, and scalable digital infrastructure. It also supports the growing global focus on digital sovereignty, local innovation ecosystems, and high-performance computing capabilities.
The platform was introduced by the company as part of a pivotal step in its journey towards building its full technology stack, from the hardware layer to software applications.
With Nathu La, Zoho has achieved equivalent performance with 12-18 per cent lower power consumption and 20-30 per cent lower total cost of ownership (TCO), thereby reducing inference costs.
The Nathu La server, comprising Intel® Xeon® 6 processors, was developed collaboratively with Intel, leveraging their enablement capabilities and technical expertise.
The design philosophy behind Nathu La is rooted in the Open Compute Project (OCP), emphasising modularity, thermal efficiency, and ease of maintenance. This enables Zoho’s data centres to significantly reduce total cost of ownership and power consumption.
Zoho plans to host its applications on the Nathu La server platform, enabling the company to optimise the full software-hardware stack for its specific workloads, reduce costs, improve performance, and strengthen data governance for its global customers. This will also help bring down inference costs for Zoho’s AI usage.
The Nathu La server motherboard and chassis platform is the result of five years of R&D across hardware, firmware, and systems management. Based on Intel® Xeon® 6 Processors, the server is designed to optimise performance for virtualisation (VM), High Performance Computing (HPC), AI inference, and storage applications. This results in improved performance of Zoho applications for end users.
The server features customised power delivery subsystems, an in-house DC-SCM (Data Centre Secure Control Module) design, and modular chassis options compatible with diverse end-user environments, offering flexibility across deployment types.
All modular components – including the DC-SCM and NIC (Network Interface Card) – were designed in-house by Zoho’s hardware engineering team and assembled through electronics manufacturing partners, enabling tighter integration and quality control across the platform. Over five patents have been filed covering advanced thermal management and cost-optimised server architecture designs.
“Zoho Corporation has invested in building its own technology stack from the ground up over the last three decades. The Nathu La server launch is in line with that goal.
“With our strategy of using contextual, right-sized models, running on our own platform, on our own servers, in our own data centres, we are compounding the benefits accrued from owning and operating our entire technology stack. This ensures that our solutions are more sustainable and accessible for businesses.
“These long-term R&D investments we are making at every layer of the stack are aimed at delivering customer value,” the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, stated.
In 2020, Zoho established a small R&D team in Nagpur, a Tier 2 town in India, focused on projects such as server design and systems engineering.
Members of the Nathu La R&D team include hires from SETU – short for Students’ Engagement for Transformative Upskilling – an initiative designed to build a pipeline of industry-ready engineers, with a focus on advanced learning in Electronics System Design and Manufacturing (ESDM).
Technology
MTN Fintech Targets Credit Market With Direct Lending Plans
By Adedapo Adesanya
The financial technology arm of MTN is mulling a direct shift into lending after bringing on its parent company, MTN Group, as a major investor to help cushion against losses that have plagued the business.
According to MTN Group Fintech chief executive, Mr Serigne Dioum, the company wants to move beyond helping customers access loans through partners.
He said in markets where regulators allow it, MTN wants to lend directly and use its own balance sheet.
“We’ve expanded access to credit for more people, but we also want to move further up the lending value chain,” Mr Dioum told investors at the company’s capital markets day.
“Where appropriate, we will seek licences that allow us not only to facilitate loans but also to lend directly to customers and deploy our own balance sheet.”
This development is expected to create a shift in its current fintech model which provides financial services, including deposits, payments, transfers and digital wallets to individuals and small businesses via digital and mobile‑based platforms.
The company has applied for Payment Solution Service Provider and Payment Terminal Service Provider licences through MoMo PSB, its Nigerian fintech subsidiary. If approved, the licences would allow MTN to handle more payment processing, build merchant payment tools, deploy and manage POS terminals, and reduce its dependence on third-party processors.
Despite the opportunities present in the credit market, direct lending could give MTN a larger share of revenue, but it would also expose the company to credit risk, regulation and tougher competition with banks and digital lenders.
Mr Dioum said only about 4 per cent to 5 per cent of adults have access to formal credit across the African continent. In Nigeria, the funding problem is especially severe.
A 2025 report by the National Credit Guarantee Company said nearly 80 per cent of Nigerian MSMEs lack access to formal credit, while Stears has estimated the country’s MSME financing gap at about $236 billion.
For traders, small shop owners, transport operators and households, access to small loans can determine whether they restock inventory, pay suppliers, cover emergencies or expand a business.
In April, MTN Nigeria announced that its parent firm, based in South Africa, would acquire a 60 per cent stake in MoMo Payment Service Bank Limited (MoMo PSB) and Y’ello Digital Financial Services (YDFS) Limited.
The fintech units are currently loss-making, and this move will help MTN Nigeria to reduce financial risk and share future losses and investment burden. However, it will still keep a significant minority stake (40 per cent).
Technology
Meta Expands Business Agent to Instagram, WhatsApp, Messenger
By Aduragbemi Omiyale
The reach of the Meta Business Agent is being expanded to Instagram and other platforms of the social media giant.
Meta Business Agent is an artificial intelligence (AI) that allows business owners to attend to customers’ needs with ease.
Customers expect instant responses, but no team can be everywhere at once. This innovation handles such without hassles.
It helps businesses to answer questions specific to the business, makes product recommendations from the catalogue, books appointments, qualifies incoming leads, and closes sales.
More than one million businesses are already using a Meta Business Agent on WhatsApp and Messenger to respond to customers around the clock.
“We’re now expanding our Business Agent to businesses big and small globally, so within minutes you can have yours up and running, responding in your customer’s local language using your tone,” Meta said in a statement.
“We’re also expanding these agents to Instagram since businesses connect with their customers there, too. Businesses can activate their Business Agent here. Getting started with the Business Agent is free. In the coming months, businesses will access the agent through our paid subscription offerings, with options for businesses of every size,” it added.
Meta also stated that it is making it simpler for people to discover businesses powered by a Meta Business Agent directly on WhatsApp. It noted that starting soon, people will be able to find businesses by typing their name in the Search bar, or by sharing their phone number or contact card in chats with friends and family. This way, when more customers reach out, they get a quick, helpful response.
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