Airtel AI Spam Alert Service Flags 9.6 million Spam Attempts in Two Months

By ModupeGbadeyanka

Between March 1 and May 20, 2025, over 9.6 million spam alerts were flagged by the AI-powered Spam Alert Service of Airtel Nigeria.

Data from the leading telecommunications service provider revealed that the system identified 528,080 on-net (Airtel-to-Airtel) and 9,138,928 off-net (from other networks) numbers as suspected spam messages, demonstrating the scale of the threat and Airtel’s advanced processing capability.

Recall that in March 2025, the subsidiary of Airtel Africa Plc launched the service to protect its subscribers from internet unwanted and potentially fraudulent communications.

The Airtel AI Spam Alert service was designed to analyze traffic patterns and detect anomalies and within the period, it pinpointed a total of 9,667,008 SMS as potential spam messages.

The Spam Alert Service is part of Airtel Nigeria’s broader strategy to integrate artificial intelligence into its core offerings to deliver smarter and safer experiences for its customers across the country.

The free service, available to all Airtel subscribers on smartphones and feature phones, notifies users in real-time of suspected spam SMS messages by analysing over 250 parameters.

“This milestone demonstrates the strength of our AI-driven infrastructure in combating the growing menace of spam and scam calls. At Airtel Nigeria, we are focused on connecting Nigerians and ensuring their safety and confidence while using our network.

“We understand that trust is the cornerstone of digital communication. That’s why we’ve invested heavily in intelligent systems that not only detect potential threats but also learn and evolve with data. As threats become more sophisticated, so will our solutions.

“As a company, we remain focused on leading the industry in innovation and customer satisfaction, ensuring that every Nigerian can enjoy a safer and smarter digital experience,” the chief executive of Airtel Nigeria, Mr Dinesh Balsingh, said.