Technology
Datatex Releases New Version of AMETHYST

By Dipo Olowookere
Leading innovative telephony software solutions firm, Datatex, has announced the official release of a fully re-engineered version of AMETHYST, its exceedingly popular, industry leading, web-based telephone call recording system and quality management software.
This comes after two years of careful planning, programming and rigorous testing by their own team of programmers, resulting into a more modern, flexible Call Recording and Quality Management platform.
CEO of Datatex, Mr Johan Landman, stated that, “The original AMETHYST which we developed 15 years ago, remains without question, a really solid software solution, but the reality is that there are only so many upgrades you can do – especially in a 15 year time frame.”
“Technology and needs have changed quite dramatically and we recognised that the time had come to essentially start afresh and create a completely new version of our software. The new version, AMETHYST2, builds on the already powerful capabilities of the original AMETHYST, while making sure that we fully capitalise on the capabilities that more modern technology offers.”
In 2015, Datatex embarked upon re-creating AMETHYST from the ground up. After two years of careful planning, programming and rigorous testing by their own team of programmers – the result is a more modern, flexible Call Recording and Quality Management platform.
“For example, we’re now offering unlimited supervisor licences which are free, while we’ve built in functions that allow for extensive group structures and access control. The way that the original AMETHYST had been developed was somewhat more restrictive. We’re now able to accommodate much more of what we know our clients need,” says Mr Landman.
So with AMETHYST2, companies and users alike can look forward to a wide range of incredible new features that improve workflow and overall management.
Company decision makers in particular, will be pleased with key operational improvements which include the fact that AMETHYST2 is now a 64bit application. This allows for greater processing speeds. The software also provides for more efficient and cost effective scalability, and an even greater standard of reliability and redundancy.
Many businesses today who are reliant on technology to operate, need 3 key features to remain efficient and competitive – Security, Mobility and Scalability. AMETHYST2 enables all these essentials and more, which is why it’s definitely a winning solution for both multi-office and international companies.
Mr Landman says that Datatex recognised that they had to get rid of any limitations from the old software. “We needed to make sure that AMETHYST2 not only works seamlessly with the technology that companies use today, but we needed to also make the software easier to use and more intuitive.”
AMEHTYST2 is geared for speed, ease of use and efficiency. New features such as its fully integrated communication records which link all modes of communication such as email, call recordings and chat to one agent, make agent management more streamlined.
Reporting has received a serious overhaul and users can now look forward to extensive and detailed statistical data and reports, which can be scheduled for automatic distribution to the appropriate team members.
The upgrades within AMETHYST2 are extensive and as Landman says “Everyone that has used AMETHYST, will experience a big difference between the two versions.”
Companies familiar with Datatex can rest assured that with new protocols and settings, AMETHYST2 remains fully compliant with POPI, FICA, FAIS, SOX, PCI, NCA and PCA.
Acquiring AMETHYST2 involves a once off purchase, with ongoing free same version updates, and no annual fees.
Datatex provides highly personalised service and support, which existing clients of theirs, genuinely value. It is for this reason that they prefer to work with their clients personally and provide fully customised quotes that suit the specific needs of the organisation.
Technology
Obi Ozor Reacquires Freight Logistics Startup Kobo360 from Investors

By Aduragbemi Omiyale
The co-founder of a freight logistics firm, Kobo360, Mr Obi Ozor, is back at the company after he stepped down in 2023 to become the Commissioner for Transportation in Enugu State.
He has reacquired shares of the company from investors, excluding the International Finance Corporation (IFC), which reaffirmed its commitment to supporting entrepreneurs driving innovation and development in Africa, according to a mail to TechCabal, which reported the news.
Recall that earlier, Kobo360 raised about $79 million from investors, including Juven, a spinoff from Goldman Sachs, IFC, and TLcom Capital.
However, due to its business model, the organisation has struggled to remain in business, forcing its lenders to cut off credit support, which has affected its operations.
The firm has experienced cash flow issues, which have made it impossible to pay truck drivers on time, resulting into declining trip volumes and sharp decline in revenue to keep operations going.
TechCabal reported that a former employee of Kobo360 claimed that truck drivers are paid upfront but had to wait 30 to 90 days for manufacturers and distributors to settle invoices.
“Our partnership with these banks was three-way, so tensions on the bank’s side led to us losing access to our customers’ domiciled accounts. These were major clients, and losing their business significantly reduced Kobo360’s trip volume, revenue, and overall growth,” the source was said to have stated.
Kobo360 began operations in 2017 and hoped to cut inefficiencies, reduce empty return trips, and improve pricing transparency through technology by matching truck owners with businesses needing to move goods.
But these goals have not been sustained because of the challenges the company faced.
Mr Ozor later stepped down for a political appointment in Enugu State. He was replaced by Ciku Mugambi, who later stepped down last October after the company continued to struggle to remain afloat.
This may have forced Mr Ozor to return to the organisation to salvage the situation.
According to TechCabal, IFC believes the situation is not beyond repairs.
“The challenging macroeconomic environment has created headwinds for startups across emerging markets, including in the logistics sector.
“The IFC remains committed to supporting entrepreneurs driving innovation and development across the continent,” it told the news platform.
Technology
JPMorgan Chase, Others Invest $10m in FairPlay

By Dipo Olowookere
About $10 million has been attracted in investment by FairPlay from JPMorgan Chase, Infinity Ventures and Nyca Partners.
Infinity Ventures, whose founding team previously led PayPal’s Corporate Development and Venture efforts, brings deep expertise in identifying and scaling innovative financial technologies.
The chief executive of FairPlay, Mr Kareem Saleh, believes the funding support “not only validates our mission but also enables us to help more lenders and insurers make decisions that benefit their businesses and their customers.”
He noted, “This investment from a leading group of investors and financial institutions underscores the growing importance of AI safety in the banking and insurance sectors. We’re thrilled to have the support of such prestigious investors as we enter our next phase of growth.”
The firm received these fresh funds after it posted a threefold increase in business in 2024, demonstrating robust market demand for its Artificial Intelligence (AI) safety solutions.
FairPlay’s tools help companies using AI to make high-stakes decisions about consumers’ lives identify and correct blind spots in their decisioning systems.
Its customers find that the product increases revenue, enables them to stay compliant with regulations, and improves financial health outcomes for consumers.
This new funding will accelerate FairPlay’s mission of building fairness infrastructure for the Internet, thereby creating greater safety for all consumers in today’s race to AI adoption.
“FairPlay’s innovative fairness-as-a-service approach has demonstrated remarkable traction in the market. We’ve been particularly impressed by the calibre of institutions adopting FairPlay — including several of the top banks and Fortune 500 companies—because of its robustness and ability to deliver results faster.
“We believe FairPlay’s technology will become a tool for many institutions using AI to make important decisions,” a partner at Infinity Ventures, Jay Ganatra, remarked.
“FairPlay has built an impressive set of products to help its customers evaluate their models, broaden credit access, and strengthen the financial services ecosystem so that institutions of all sizes can adopt responsible AI practices,” the Head of Impact Finance and Advisory at JPMorgan Chase, Shuman Chakrabarty, commented.
“As early investors in FairPlay, we’ve watched the company consistently execute on its vision. Their impressive growth validates our long-standing conviction in both their mission and their ability to deliver pioneering AI solutions to the market,” a partner at Nyca, Jeremy Solomon, noted.
Technology
Interswitch Advocates AI Adoption for Workforce Evolution

By Modupe Gbadeyanka
The Group Chief Human Resources Officer of Interswitch, Mr Franklin Ali, has called for the adoption of Artificial Intelligence (AI) to make work easier by boosting operational efficiency and driving economic growth.
Mr Ali, at the 2025 InnovateAI Conference Lagos held at the Landmark Centre, Lagos, submitted that, “The AI economy is a gateway to the knowledge economy, and it is imperative that we embrace this shift.”
“While AI adoption in leading economies like America and China remains below 50 per cent, these nations are at the forefront of AI advancements.
“To compete globally, Nigeria must prioritise reskilling and upskilling its workforce, fostering a mindset shift, and equipping professionals with core and enabling skills such as data literacy, JavaScript, and other technical competencies,” he further stated during a panel session titled AI and The Future of Work in Nigeria.
The Human Resources expert while emphasising the importance of targeted learning and problem-solving at the event themed Scaling AI Adoption in Nigeria: Catalysing Cross-Sectoral Innovation and Fostering Inclusive Growth, informed the participants that, “AI is not just a buzzword; it is a tool for solving real-world problems.”
“For instance, traffic congestion in Lagos is a challenge that can be addressed through AI-driven solutions.
“However, adept use of AI technology requires a deep understanding of core tech skills in areas like natural language processing, robotics, and machine learning.
“We must learn AI not for the sake of it but to solve specific problems that impact our society and economy,” he noted.
This year’s conference had Interswitch Group as a Platinum Sponsor for the second consecutive year, reinforcing its commitment to advancing AI-driven innovation across Africa.
By collaborating with key stakeholders and fostering industry-wide conversations, Interswitch aims to drive AI-powered innovation that will propel Nigeria’s digital economy forward.
As a pioneer in Africa’s fintech space, Interswitch remains dedicated to championing initiatives that harness technology’s transformative potential to unlock new opportunities, stimulate economic growth, and elevate user experiences.
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