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Skills Gap Threatens Nigeria’s $75.6bn Telecoms Sector—Omobayo Azeez

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Omobayo Azeez Skills Gap

By Aduragbemi Omiyale

If urgent steps are not taken, Nigeria’s telecommunications industry, believed to be worth about $75.6 billion, could be at risk because of the widening skills gap.

This was the submission of a renowned telecoms policy enthusiast, Mr Omobayo Azeez, at the just-concluded second edition of the Nigerian Telecommunications Indigenous Content Expo (NTICE 2023) organised in Lagos by the Nigerian Communications Commission (NCC).

In his keynote address on Bridging Skills Gap to Accelerate the Indigenous Telecoms Development, Mr Azeez argued that the rising skills gap in the country was becoming a challenge to the sector.

He posited that telecom companies require sufficient professionals with skills in cybersecurity, data analytics, wireless network engineering, software development, fibre optics engineering, IP networking skills, cloud computing, and VSAT engineering, among others, to grow the industry further.

“The current existence of the skills gaps puts a strain on telecom firms, limiting their ability to expand, innovate, improve customer services or develop new products,” Mr Azeez said.

According to the Convener of Policy Implementation Assisted Forum (PIAFo), while the sector is growing in geometric progression, the workforce is depleting, a development he described as a ticking time bomb.

“Available data show a high global demand for tech-skilled workers, particularly in the telecoms sector. This is why the situation is even scarier for a low-middle income country such as Nigeria because high-income economies that desire similar skilled labour will always have their way enticing away capable hands and talents from here,” he stated, noting that, “This is happening already.”

He added that in 2022, operators in the sector lamented losing over 2,000 trained telecoms personnel in Nigeria to other countries, stressing that operators are finding the gaps difficult to fill as prospective applicants often lack the required knowledge and skill set to deliver while trained workers are leaving.

“This has hampered the rate at which operators recruit. For instance, operators across the GSM, Internet Service Providers (ISPs), Value-Added Services (VAS), Fixed Services and other sub-segments of the sector have only employed an additional 679 workers in the last three years, which cannot serve licensees in the sector even at a one-to-one ratio.

“Whereas, the talks around 5G, edge infrastructure, internet of things (IoT) and smart city initiatives all demand more capable hands to innovate and undertake professional tasks to achieve the future aspiration of the sector,” he stated.

Speaking further, Mr Azeez, who doubles as Team Lead for Business Metrics Limited, highlighted the causes of the current skills gap in the sector.

According to him, they include defective educational systems, inadequate training programmes, poor remunerations, japa syndrome, global high demand for tech-skilled workers, government policies, and rapid technological advancements.

He encouraged industry stakeholders to leverage the National Policy for the Promotion of Indigenous Content in the Nigerian Telecommunications Sector (NPPIC), among other local content policies, to develop homegrown talents with skill capacities that are globally competitive.

“While effective collaboration is required between government, operators, and educational, research and training institutions to bridge the gaps, the process should begin with operators by putting in place training and internship programmes within their organisations to meet their immediate needs.

“Operators should also review employees’ remuneration and welfare packages to retain already groomed talents before they are enticed with better offers in foreign markets because labour follows the money. Expatriate quota requirements and succession plan should also be adhered to,” he added.

He further underscored investments in employees’ training and capacity building to maximise available talents, adding that investments in the workforce should be prioritised the same way as Capital Expenditure (CAPEX).

“It would be a gross injustice not to acknowledge young Nigerians for their ingenuity, skills and entrepreneurial spirit, but the current skills gap identified in the ICT and the telecoms sector must not be ignored and should be jointly tackled before it escalates from an operating threat to an existential one.

“Therefore, we should commit to grooming and retaining talents to attract more investments and secure the digital future of the country,” Mr Azeez concluded.

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Google Unveils AI Skilling Blueprint for Africa

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Google AI Skilling Blueprint for Africa

By Modupe Gbadeyanka

As part of broader Africa-focused Artificial Intelligence (AI) initiatives, Google has launched the AI Skilling Blueprint for Africa, designed to help governments build a future-proof workforce.

The programme provides governments with a comprehensive, step-by-step guide to formulate national skilling strategies. It focuses on developing three critical cohorts: AI Learners, who will gain foundational AI literacy; AI Implementers, professionals upskilled to integrate AI tools into their work; and AI Innovators, deep technical experts dedicated to building the next generation of AI solutions.

Africa is home to the world’s youngest and fastest-growing population. The continent shows immense potential for AI-driven economic growth.

However, new research highlights a significant challenge: while optimism for AI is exceptionally high, reaching 95 per cent in Nigeria and 76 per cent in South Africa, 55 per cent of firms across the continent report needing AI talent more than financing. Closing this skills gap is key to unlocking Africa’s opportunity.

Google’s Vice President of Government Affairs and Public Policy, Doron Avni, explained that, “The AI Skilling Blueprint provides a clear roadmap for governments to build the workforce of the future.

“By also investing in AI-ready data and expert local organisations and partners, we are helping build the interconnected ecosystem needed for a prosperous, AI-driven future for the continent.”

As part of its broader initiatives, Google also announced $2.25 million to support projects building trustworthy public data sets for AI by the UN Economic Commission for Africa (UNECA), the UN Department of Economic and Social Affairs (UN DESA) and PARIS21.

This contribution will help national statistical offices modernize their infrastructure and empower decision-makers with the reliable data they need to address challenges from food security to economic growth.

“For Africa to drive sustainable development, evidence-based policymaking is indispensable. This requires accessible, reliable, and AI-ready data.

“This effort is a crucial step forward. By building a Regional Data Commons, we can empower African institutions with the data and tools they need to make strategic choices that will drive growth and prosperity,” the Executive Secretary of the UN Economic Commission for Africa, Claver Gatete, said.

Finally, building on its $7.5 million Google.org Skilling Fund commitment, Google announced the first set of expert social impact organizations who will receive funding to execute on projects consistent with its skilling mission, including FATE Foundation and the African Institute for Mathematical Sciences (AIMS), which will embed advanced AI curricula into universities; and JA Africa and CyberSafe Foundation, which will advance crucial work in online safety and digital literacy.

“We are incredibly proud to partner with the African Institute of Management Sciences on the Advanced AI UpSkilling Project, with support from Google.org. This groundbreaking initiative is a direct response to the urgent need for deep AI competencies in Africa, empowering tertiary institutions, lecturers, and students in Nigeria, Ghana, Kenya, and South Africa.

“This strategic support aligns perfectly with FATE Foundation’s mission to foster innovation and sustainable economic growth across the continent, ensuring Africa is fully equipped to lead in the global technological future,” the Executive Director for FATE Foundation, Adenike Adeyemi, stated.

“We live in an age defined by rapid technological change and our mission at JA Africa is to ensure that African youth are not left behind. However, even as we engage our youth in more digital programs and encourage AI literacy, we are fully aware of the harmful effects of unchecked online exposure and, therefore, invest equally in protecting their data, physical safety and mental wellbeing.

“Through this support from Google.org, we will give young people the tools, knowledge, and confidence they need to navigate the digital world safely and responsibly,” the chief executive of Junior Achievement Africa, Simi Nwogugu, remarked.

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Zoho Updates All-in-One Business Software Platform Zoho One

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Zoho One Update

By Modupe Gbadeyanka

Global technology firm, Zoho, has enhanced its all-in-one business software platform known as Zoho One with improve security, and deeper intelligence across all over 50 applications.

The company improved the user interface, placing context at the centre of the user journey and removes traditional boundaries between applications.

Spaces now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.

An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.

The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.

The platform also introduced Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.

A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals—Zoho or third-party—into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.

The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.

Also, Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.

Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.

In addition, Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.

Commenting on the changes, the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, said, “The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform.

“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

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MTN Nigeria Introduces Speed-Based Unlimited Broadband Data Plans

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MTN Cloud Accelerator

By Aduragbemi Omiyale

The unlimited data market in Nigeria is getting more robust with MTN Nigeria joining the fray.

The company, in a statement, said it has launched its Unlimited Broadband Data plans powered by 5G technology.

The new plans are available in speed-based variants of 50Mbps and 100Mbps, designed to cater to a wide range of users and smart homes.

New customers that purchase a 5G router will enjoy a welcome bonus offer of unlimited data for the first 30 days, allowing them to experience the Power of Unlimited 5G!

It aims to convert interest into subscription through immediate incentives such as attractive bundles and device tie-ins, offering exclusive deals on 5G routers to ease the transition for new users.

MTN Nigeria said its new Unlimited Broadband Data plans were tailored to resolve major frustrations faced by Nigerian internet users, capped data volume limits, high costs, and unstable connectivity.

The new proposition is positioned by the company as a transformative product intended to support high-demand users, from streamers and gamers to households and businesses requiring uninterrupted connectivity.

The unlimited broadband data plans focus on providing the necessary high-speed infrastructure to support contemporary Nigerian digital demands and enable customers to Stay Limitless. This includes guaranteeing the stable connection required for virtual meetings and large file transfers, crucial for remote work and digital lifestyle expressions. It also aims to facilitate uninterrupted online learning, high-definition streaming, and professional online gaming.

The technology company is differentiating its plan by highlighting the capabilities of its network, promising lightning-fast speeds and ultra-low latency, a direct response to the pervasive problem of connection lag and buffering.

Furthermore, the network will offer affordable and flexible options, designed to cater to diverse economic segments, ensuring accessibility for both individuals and households.

Customers interested in the new Unlimited Broadband Plans can access them by dialing *461*1#, on MyMTNApp, MTN eShop, MTN website, visiting any authorised retail store, or by speaking with an agent to enquire about available packages.

“We’re building a broadband experience for everyday life; content creators, remote workers, gamers, students and households.

“Our focus is on speed, reliability, low latency, and affordability. Broadband is designed to deliver seamless connectivity that empowers Nigerians to thrive in the digital economy,” the Chief Broadband Officer of MTN Nigeria, Mr Egerton Idehen, stated.

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