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Tigo Tanzania Assures Customers More High-Quality Services

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By Dipo Olowookere

Customers of Tigo Tanzania are now set to continue enjoying high-tech services following the announcement of a massive drive by the telecom operator to further modernize its network infrastructure.

The news of the upgrade, revealed recently in Dar es Salaam will be music to the ears of the subscribers even as they continue to enjoy quality, smoother access to voice and high speed data services from the country’s leading digital lifestyle mobile firm.

“Since last year, we have made massive expansion of our infrastructure to increase the coverage footprint and capacity and most importantly, the quality of experience for mobile broadband service, hence making Tigo the preferred network in Tanzania”, Tigo’s Chief Technical and Information Officer (CTIO) Jérôme Albou said while speaking to senior editors at a briefing held at the company’s headquarters in Dar es Salaam recently.

Affirming this, some of the Tigo customers who now enjoy seamless services offered by the provider expressed their satisfaction with the company’s positive response to their communication demands.

Joseph Moshi, a Tigo customer and resident of Kilimanjaro Region in northern Tanzania, says of Tigo’s services: “I am very impressed that more than ever before, I can now freely make my calls and browse on internet without network hiccups thus enabling me to communicate more effectively!”

Meanwhile Joyce Masanja, from Mwanza Region – a zone that encompasses Lake Victoria, the world’s largest fresh water body, echoed similar comments. “I can now easily use data and stream videos without the frustrations of internet buffering; it’s an exciting experience that makes me enjoy Tigo services more,” Ms Masanja says proudly.

Spelling out the company’s network upgrade plans, Tigo’s Chief Technical and Information Officer (CTIO) Jérôme Albou explained that one of Tigo’s key strategic objectives is to transform broadband customer experience by providing first-class services as per global industry standards in both 3G and 4G technologies.

According to Albou, the demand for data services is growing due to availability of data enabled devices. Therefore, Tigo is proactively expanding its 3G and 4G network in both rural and semi-urban areas of the country to enhance rural connectivity as well as consolidating coverage and capacity in urban areas.

The Chief Technical and Information Officer further explained, “As far as mobile broadband is concerned, Tigo has added new 535 sites with 3G technology, upgraded capacity on 408 of 3G sites and 95 new sites with 4G technology over the past year, and has modernized and expanded the existing 2G, 3G and 4G networks. We have now 4G coverage in all the major cities and towns across Tanzania. To further improve experience of customers we have also added the Cache Servers in the core network to make frequently accessed internet contents such as Google, Youtube, Android, Facebook, WhatsApp or Instagram readily available in Tanzania in a single click.”

Conversely, Tigo had made substantial investment in stabilizing its network by managing technology, power and infrastructure more efficiently focusing on customer experience.

“Within the past 12 months, we have commissioned a total of 2,294km of backbone fibre which traverses through 22 new District headquarters expanding the existing National ICT Backbone footprint (Bagamoyo, Chalinze, Handeni, Korogwe, Muheza, Lushoto, Same, Mwanga, Rombo, Hai, Arumeru, Kibaha, Mvomero, Kongwa, Bahi, Manyoni, Tabora, Nzega, Kahama, Shinyanga, Kwimba & Chamwino) as well as increasing the number of fiber points around the key cities.”

This allows Tigo to provide high speed internet in these new districts. Also, the new fiber ensures alternative transmission routes in case of fiber cuts, providing seamless services around the clock for the key cities such as Mwanza, Dodoma, Arusha, Morogoro and Tanga.

Elaborating on what network upgrade entails, Albou explained the improvement is done based on customer surveys, economic activities, penetration of data enabled devices and feedback from other stakeholders such as Tanzania Communication Regulatory Authority (TCRA) and the Ministry of Works, Transport and Communications.

“Tigo is therefore, committed to continue to improve its network to achieve the best customer satisfaction and customer experience on both data and voice”, he summed up.

Despite the changing dynamics in market conditions and ecosystem, value chains, competition and regulation challenges, customer demands and usage behaviour, Tigo continues to stand out from the crowd mainly due to its culture of customer-oriented innovation, buoyed by consistent modernization and optimization of its network.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Facebook Offers New Tools to Report Impersonation, Removes 20 million Accounts

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Facebook Original content creators

By Modupe Gbadeyanka

As part of its commitment to celebrating and rewarding creativity, Facebook has updated its guidance, with clear definitions of what counts as original and unoriginal content.

In a message on Monday, the social media platform said it was offering content creators new tools to report impersonation.

Launched last year, the content protection tool is expanding beyond detecting reel matches across Meta platforms to now also flag potential impersonation.

Creators can take action on content theft and easily submit impersonation reports all in one place.

Facebook, in the statement received by Business Post, said creators can check for access to content protection in their professional dashboard or apply for access here.

The platform also disclosed that in 2025, it removed over 20 million accounts impersonating large content creators, and impersonation reports related to large content creators dropped by 33 per cent.

Further, Facebook is deprioritising unoriginal content by making sure they do not perform well on its platform.

It noted that content that is duplicated from other sources or makes low-value changes to someone else’s content may see significantly reduced reach, and accounts that primarily post unoriginal content may lose eligibility for recommendations and monetisation.

It was emphasised that “these changes provide creators who post original content with greater reach and monetisation opportunities, provide stronger protections for their work, and reduce the reach of unoriginal content.”

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Genetec Sets New Standard for Enterprise Physical Security with Cloudlink 2210

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Genetec Cloudlink 2210

By Dipo Olowookere

A new high-density appliance that enables enterprises to scale cloud-managed physical security without forcing cloud-only storage or infrastructure replacement has been launched by a global leader in enterprise physical security software, Genetec.

The product, Cloudlink 2210, was designed for complex, enterprise-scale deployments and supports multiple workloads, including video management, access control, and intrusion detection, in a single appliance. By consolidating these workloads into one appliance, it reduces system sprawl, simplifies management in large-scale environments, and lowers operational overhead.

Unlike solutions that separate workloads across multiple proprietary systems, Genetec Cloudlink 2210 is built on an open architecture that supports a wide range of third-party devices, including cameras, access control systems, and intrusion panels. This enables organisations to modernise at scale within a unified, cloud-managed model designed to preserve architectural flexibility, while securely integrating existing hardware, maintaining business continuity, and reducing migration risks.

The company disclosed that Cloudlink 2210 also supports hundreds of connected devices per appliance and provides up to 240 TB of local storage per unit, making it well-suited for deployments with high device density and long retention policies. The Cloudlink 2210 is ideal for enterprise environments where uptime and local retention requirements are operational priorities because its design minimises dependence on cloud storage, helping organisations control long-term storage costs while maintaining the performance and availability required in enterprise environments.

The new product also incorporates hardware-level resiliency to support strict uptime and retention requirements. RAID-protected storage and redundant system components help ensure data protection and OS availability. Security workloads continue operating locally, independent of cloud connectivity, allowing deployments to maintain continuity even during network disruptions. Dual network interfaces provide redundancy and support network isolation to strengthen cybersecurity.

It scales by adding units as requirements grow, enabling organisations to increase device counts and storage capacity without redesigning their infrastructure. Centralised cloud management maintains visibility and control across deployments.

Genetec Cloudlink 2210 is part of the broader Genetec approach to deployment flexibility.  The cloud-managed appliance portfolio enables organisations to operate on premises, in the cloud, or across hybrid environments based on their operational and regulatory requirements. By combining high-performance local processing and storage with centralised cloud operations and management, Cloudlink 2210 supports scalable, cloud-managed deployments without compromising control or performance.

The Product Director for Unified Solutions at Genetec Incorporated, Mr Christian Chenard Lemire, said, “Enterprises don’t want to choose between innovation and operational certainty.

“With Cloudlink 2210, we’re redefining what cloud-managed physical security looks like at scale by giving organisations the freedom to modernise on their own terms, control long-term costs, and maintain the resiliency and continuity their most critical environments demand.”

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TikTok Invests Fresh $200K in AI Media Literacy in Africa

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TikTok AI Media Literacy Tokunbo Ibrahim

By Modupe Gbadeyanka

An additional $200,000 will be invested in Artificial Intelligence (AI) media literacy initiatives across Sub-Saharan Africa, TikTok announced during its third annual Sub-Saharan Africa Safer Internet Summit in Nairobi, Kenya.

The platform hosted government officials, regulators, online safety partners and industry leaders for the event, reinforcing its commitment to collaborative approaches to online safety.

The funds will be provided in ad credits to help support local organisations in the region to expand AI media literacy.

This investment builds on the company’s initial $2 million AI Literacy Fund, launched in November 2025, which awarded 20 global non-profits to create content that boosts public understanding of AI.

In Sub-Saharan Africa, TikTok initially supported three organisations to advance digital literacy and combat misinformation.

“With the rapid advancement of AI, we are committed to educating our community online, so they feel empowered to have responsible experiences with AI, whether that’s as viewers or creators.

“We are partnering with trusted local organisations that communities already know and rely on, because their expertise and deep local connections are essential to making AI literacy programs truly impactful,” the Global Head of Partnerships, Elections and Market Integrity at TikTok, Mr Valiant Richey, stated.

Earlier, the Head of Government Relations and Public Policy for Sub-Saharan Africa at TikTok, Ms Tokunbo Ibrahim, said, “As we host the 3rd Annual Safer Internet Summit here in Kenya, our mission is clear: to share learnings, insights, tackle common challenges and collaboratively advance actionable solutions that protect citizens online.

“By bringing together a diverse coalition of policymakers, tech innovators, and creators, we are ensuring that the conversations we have at this Summit are all-inclusive and lead to a more resilient digital landscape.”

The summit featured expert panels and discussions on critical topics, including TikTok’s Trust and Safety efforts, protecting young people online, and policy frameworks for responsible AI governance.

A key highlight of the event was showcasing how TikTok uses AI to transform how people share their creativity and discover new passions, while ensuring the community remains safe through transparent and responsible AI practices.

The platform also shared more about how recent advancements in AI are helping the platform moderate content faster and more consistently at scale, by improving automated moderation and empowering human teams with better moderation tools.

With over 100 million pieces of content uploaded daily to TikTok, these advances, which work alongside human moderation teams, are helping get violative content down faster, reducing the likelihood of the community seeing it.

According to the latest Community Guidelines Enforcement Q3 2025, TikTok removed over 14 million videos across Sub-Saharan Africa, with 96.7 per cent detected and removed proactively using automated technology, underscoring TikTok’s commitment to proactive moderation and swift action.

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