Technology
Top 4 Solutions to Common Mobile Network Issues In Nigeria
By Nkem Ndem
Have you ever found yourself in a dire situation where you need to make a super urgent call but your phone network will just not connect …or it connects but you cannot hear the person, vice versa?
Problems with mobile phone reception in Nigeria is quite recurrent, and while mobile networks are continuously spreading coverage and installing new phone masts to cope with the increasing demand, the frustrating dilemma does not seem to be letting up.
Whereas poor signal strength could be your network carrier’s fault, there are many other reasons why you might be having phone signal issues, and thankfully there is a lot you can do to improve the cell phone reception by yourself. Jumia Travel, Africa’s No. 1 online hotel booking portal, presents 4 ways to optimize your chances of getting the best mobile phone signal possible.
Switch to 2G network
Most mobile phones produced in recent times come with the option of a 3G and 4G network. While these networks are designed to deliver high bandwidth to cellphones, they are easily limited as they are affected by distance between the transmission tower and the cellphone, the farther away you are from one, the weaker the signal is going to be. In situation where you are out of required range and the 3G/4G can no longer function properly, try switching your phone to a 2G network instead. The 2G may offer a lower bandwidth than the newer counterparts and so may be slower, but it has decent coverage in most places and is certainly much more reliable. An additional advantage of switching to 2G is that you have higher battery power; your battery will not drain quickly since 2G doesn’t require that much power.
Try installing a cellular repeater
Also known as cell phone signal boosters, cellular repeaters are very good for addressing poor cell phone reception by amplifying a weak signal received via an external antenna and bypassing any obstructions to rebroadcast it over a given area through an internal antenna, providing a strong signal to an area that was originally lacking. Despite being a concrete solution for multiple users having signal problems and a common solution for urban settings, repeaters have been known to have some difficulties. Not only do they all need at least 2 bars of signal where the antenna is placed to function, some repeaters might need technical know-how such as the frequency of your carrier to set up and the device tends to be quite expensive.
Contact Your Network Service Provider
If you are quite certain that your network issues are not consequent of certain signal blockades around your location or as a result of your position, you should definitely call your network service provider. As a paying subscriber, you have the right to let your provider know when their service is not working for you and request for solution to be provided. In Nigeria, this might not be as easy as it sounds. Most times a call can take hours as there is usually a long line of calls waiting. Alternatively, you could make contact via social media. Most network service providers have social media handles and the response via this medium is much quicker.
Change your Network
If the network issue persists, the best option might just be to port to another network. Ensure you search for the best service in your range which also offers the best deals before making the switch. Almost every network provider in the country have their individual masts/towers and operate independent of one another using their own frequencies. There is a huge chance of improving your network by porting to an entirely new network. Good thing is that most networks allow you to keep your original phone number when you change provider.
Nkem Ndem is a PR Associate at Jumia Travel.
By Modupe Gbadeyanka
As part of its commitment to celebrating and rewarding creativity, Facebook has updated its guidance, with clear definitions of what counts as original and unoriginal content.
In a message on Monday, the social media platform said it was offering content creators new tools to report impersonation.
Launched last year, the content protection tool is expanding beyond detecting reel matches across Meta platforms to now also flag potential impersonation.
Creators can take action on content theft and easily submit impersonation reports all in one place.
Facebook, in the statement received by Business Post, said creators can check for access to content protection in their professional dashboard or apply for access here.
The platform also disclosed that in 2025, it removed over 20 million accounts impersonating large content creators, and impersonation reports related to large content creators dropped by 33 per cent.
Further, Facebook is deprioritising unoriginal content by making sure they do not perform well on its platform.
It noted that content that is duplicated from other sources or makes low-value changes to someone else’s content may see significantly reduced reach, and accounts that primarily post unoriginal content may lose eligibility for recommendations and monetisation.
It was emphasised that “these changes provide creators who post original content with greater reach and monetisation opportunities, provide stronger protections for their work, and reduce the reach of unoriginal content.”
By Dipo Olowookere
A new high-density appliance that enables enterprises to scale cloud-managed physical security without forcing cloud-only storage or infrastructure replacement has been launched by a global leader in enterprise physical security software, Genetec.
The product, Cloudlink 2210, was designed for complex, enterprise-scale deployments and supports multiple workloads, including video management, access control, and intrusion detection, in a single appliance. By consolidating these workloads into one appliance, it reduces system sprawl, simplifies management in large-scale environments, and lowers operational overhead.
Unlike solutions that separate workloads across multiple proprietary systems, Genetec Cloudlink 2210 is built on an open architecture that supports a wide range of third-party devices, including cameras, access control systems, and intrusion panels. This enables organisations to modernise at scale within a unified, cloud-managed model designed to preserve architectural flexibility, while securely integrating existing hardware, maintaining business continuity, and reducing migration risks.
The company disclosed that Cloudlink 2210 also supports hundreds of connected devices per appliance and provides up to 240 TB of local storage per unit, making it well-suited for deployments with high device density and long retention policies. The Cloudlink 2210 is ideal for enterprise environments where uptime and local retention requirements are operational priorities because its design minimises dependence on cloud storage, helping organisations control long-term storage costs while maintaining the performance and availability required in enterprise environments.
The new product also incorporates hardware-level resiliency to support strict uptime and retention requirements. RAID-protected storage and redundant system components help ensure data protection and OS availability. Security workloads continue operating locally, independent of cloud connectivity, allowing deployments to maintain continuity even during network disruptions. Dual network interfaces provide redundancy and support network isolation to strengthen cybersecurity.
It scales by adding units as requirements grow, enabling organisations to increase device counts and storage capacity without redesigning their infrastructure. Centralised cloud management maintains visibility and control across deployments.
Genetec Cloudlink 2210 is part of the broader Genetec approach to deployment flexibility. The cloud-managed appliance portfolio enables organisations to operate on premises, in the cloud, or across hybrid environments based on their operational and regulatory requirements. By combining high-performance local processing and storage with centralised cloud operations and management, Cloudlink 2210 supports scalable, cloud-managed deployments without compromising control or performance.
The Product Director for Unified Solutions at Genetec Incorporated, Mr Christian Chenard Lemire, said, “Enterprises don’t want to choose between innovation and operational certainty.
“With Cloudlink 2210, we’re redefining what cloud-managed physical security looks like at scale by giving organisations the freedom to modernise on their own terms, control long-term costs, and maintain the resiliency and continuity their most critical environments demand.”
By Modupe Gbadeyanka
An additional $200,000 will be invested in Artificial Intelligence (AI) media literacy initiatives across Sub-Saharan Africa, TikTok announced during its third annual Sub-Saharan Africa Safer Internet Summit in Nairobi, Kenya.
The platform hosted government officials, regulators, online safety partners and industry leaders for the event, reinforcing its commitment to collaborative approaches to online safety.
The funds will be provided in ad credits to help support local organisations in the region to expand AI media literacy.
This investment builds on the company’s initial $2 million AI Literacy Fund, launched in November 2025, which awarded 20 global non-profits to create content that boosts public understanding of AI.
In Sub-Saharan Africa, TikTok initially supported three organisations to advance digital literacy and combat misinformation.
“With the rapid advancement of AI, we are committed to educating our community online, so they feel empowered to have responsible experiences with AI, whether that’s as viewers or creators.
“We are partnering with trusted local organisations that communities already know and rely on, because their expertise and deep local connections are essential to making AI literacy programs truly impactful,” the Global Head of Partnerships, Elections and Market Integrity at TikTok, Mr Valiant Richey, stated.
Earlier, the Head of Government Relations and Public Policy for Sub-Saharan Africa at TikTok, Ms Tokunbo Ibrahim, said, “As we host the 3rd Annual Safer Internet Summit here in Kenya, our mission is clear: to share learnings, insights, tackle common challenges and collaboratively advance actionable solutions that protect citizens online.
“By bringing together a diverse coalition of policymakers, tech innovators, and creators, we are ensuring that the conversations we have at this Summit are all-inclusive and lead to a more resilient digital landscape.”
The summit featured expert panels and discussions on critical topics, including TikTok’s Trust and Safety efforts, protecting young people online, and policy frameworks for responsible AI governance.
A key highlight of the event was showcasing how TikTok uses AI to transform how people share their creativity and discover new passions, while ensuring the community remains safe through transparent and responsible AI practices.
The platform also shared more about how recent advancements in AI are helping the platform moderate content faster and more consistently at scale, by improving automated moderation and empowering human teams with better moderation tools.
With over 100 million pieces of content uploaded daily to TikTok, these advances, which work alongside human moderation teams, are helping get violative content down faster, reducing the likelihood of the community seeing it.
According to the latest Community Guidelines Enforcement Q3 2025, TikTok removed over 14 million videos across Sub-Saharan Africa, with 96.7 per cent detected and removed proactively using automated technology, underscoring TikTok’s commitment to proactive moderation and swift action.
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