Technology
Visa Picks Kenya for First Innovation Studio in Africa

By Modupe Gbadeyanka
As part of efforts to advance future payment solutions in Africa, a world leader in digital payments, Visa, has opened an Innovation Studio in Nairobi, Kenya.
The studio was officially opened by the Governor of the Central Bank of Kenya, Dr Patrick Njoroge, at an event attended by leading banks, financial technology companies and innovation specialists from across Sub-Saharan Africa
It is the first in Sub-Saharan Africa and will provide Visa partners with cutting-edge capabilities to co-create future commerce solutions on the continent.
The facility joins a network of innovation centres operated by Visa since 2016, in cities including Dubai, Singapore and San Francisco. It supports Visa’s commitment to promoting innovation and creating opportunities for clients and fintech partners.
According to a statement from the firm, the studio in Nairobi was designed to replicate the success of Visa’s flagship innovation centre, One Market, in San Francisco and provide Visa’s partners with access to tools that strengthen their capabilities in developing new solutions.
“Sub-Saharan Africa is a fast-growing region with a tech-savvy population. As we continue to grow digital payments adoption in the region, our aspiration is to deepen our collaboration with clients and partners in developing solutions that are designed around the unique needs of Africa,” said Aida Diarra, Senior Vice President & Head of Visa in Sub-Saharan Africa.
“As a brand built on technology, Visa has driven the major technological advancements that make electronic payments what they are today. We are confident that the innovation studio will continue that legacy and cement Sub-Saharan Africa’s position as a leader in creating out of the box solutions to deal with our most pressing challenges as a region,” added Diarra.
Businesses in Sub-Saharan Africa have been leading the way in introducing new methods of paying and being paid, by harnessing innovative technologies. Ideas to expand the growth of emerging payment areas such as Tap to Phone and Pay on Delivery will be explored at the Innovation Studio alongside the ongoing development of cutting-edge smarter payment solutions that leverage blockchain, the Internet of Things, Virtual Reality and biometrics.
The studio will help Visa clients and partners from across the continent extend their service offerings. Through a human-centred approach, the studio’s immersive environment will also provide clients and partners with tools to overcome some of their biggest business challenges while uncovering new commercial avenues of opportunity Visa’s Innovation Centres have been instrumental in the conceptualization and implementation of new business ideas and platforms around the globe. Several Sub-Saharan African companies have already leveraged Visa’s innovation centre capabilities, these include Paga; which collaborated with Visa to co-create a platform that offers tools to small businesses; and Safaricom on a solution to enable 24 million M-PESA users to transact at Visa merchant locations, and 150,000 M-PESA merchants to accept Visa card payments.
Technology
IBM to Exit Nigeria, Others from April 2025 Amid Low Sales

By Aduragbemi Omiyale
One of the global tech giants, International Business Machines (IBM), is planning to quit a few markets in Africa from April 1, 2025.
According to reports, IBM will leave Nigeria, Ghana and other key African markets because of its declining sales in the region.
The company has struggled to impress consumers because of stiff competition from rivals like Dell, Huawei and others with attractive products.
Its operations in Nigeria and other African countries will now be handled by MIBB, a subsidiary of the multinational conglomerate, Midis Group.
MIBB will sell a wide range of IBM products and services in Africa like software, hardware, cloud solutions, and consulting services.
IBM has had a significant presence in Nigeria for over five decades, playing a crucial role in the country’s technology landscape.
The company provided infrastructure and consulting services to key sectors, including banking, telecommunications, oil and gas, and government.
Technology
50% Tariff Hike to Trigger Investments in Telecom Sector—ATCON

By Adedapo Adesanya
The Association of Telecommunication Companies of Nigeria (ATCON) says the increase in telecommunication tariffs by 50 per cent will boost investment in the sector.
ATCON President, Mr Tony Emoekpere, said the public concern was natural and expected, especially when considering the economic realities of many Nigerians.
He, however, described the increment as an investment in the future of Nigeria’s digital economy, citing its numerous benefits.
“For years, telecom operators have operated under immense financial strain due to foreign exchange fluctuations, high energy costs, multiple taxation, and rising infrastructure expenses.
“These challenges have made it increasingly difficult to expand network capacity, improve service quality, and bridge the digital divide.
“Without adjustments in pricing, Nigeria’s digital infrastructure would risk stagnation, making it harder for the country to compete in the global digital economy,” Mr Emoekpere said in an interview with the News Agency of Nigeria (NAN) yesterday.
He said the adjustment was not just about pricing but ensuring enough resources to maintain and improve the quality of services Nigerians rely on daily.
“This tariff increase is an investment in the future of Nigeria’s digital economy, as it will enable operators to expand 4G and 5G coverage across more locations, particularly the underserved areas.
“This increment will bring about the upgrade of network sites to ensure better reliability.
“It will also enhance broadband speeds to support businesses, education, fintech, telemedicine, and other critical digital services.
“At the end of the day, the success of this move will be measured by real and tangible improvements in quality of service with faster internet speeds, fewer dropped calls, and wider coverage, leading to the digital transformation we all desire.
“That is the ultimate goal, and the telecom industry is fully committed to delivering on this promise,” Mr Emoekpere said.
According to him, the tariff hike is necessary, being the only viable option to ensure the right investments guarantee good quality service.
He added that the Global System for Mobile Communications Association (GSMA) had recognised that sustainable pricing was crucial for long-term network investments.
He, however, stated there were still other pressing industry challenges that must be addressed if the government would truly support digital transformation.
“The focus should also be on simplifying Right of Way (RoW) permits to speed up fibre deployment.
“It should also be to fully enforce Critical National Information Infrastructure (CNII) protections to stop vandalism of telecom assets.
“Again, we should emphasise the reduction of the multiple layers of taxation that telecom operators face at federal, state, and local levels, and provide incentives for rural broadband expansion to ensure digital inclusion across all communities,” Mr Emoekpere said.
According to him, the positive news is that the issues are at different stages of being solved.
He noted that if the recent successes like the resolution of the USSD debt issue were anything to go by, “We are optimistic that the current administration will make progress in these areas as well.
“This should not stop us from remembering that consumers have a right to demand better services.
“The tariff increase should come with a visible improvement in quality: faster speed, wider coverage, and greater reliability.
“From all indications, the telecom operators are geared toward meeting these expectations, and the NCC has set clear quality service targets,” Mr Emoekpere said.
Technology
Nigeria’s Digital Quality of Life Index Declines to 100

Surfshark’s Digital Quality of Life Index (DQL) 2024 ranks Nigeria 100th in the world. The study indicates how well the country is performing in terms of overall digital well-being compared to other nations. Nigeria drops by twelve places from last year, which reflects a lack of commitment to developing the digital landscape and positioning the country as a leader in leveraging technological advancements to improve citizens’ quality of life.
“In an election year like 2024, where the digital realm shaped political discourse and societal values, prioritizing digital quality of life proved to be more important than ever. It helps to ensure informed citizens, protects democratic processes, and fosters innovation. Our annual project helps to better understand where each county stands in terms of digital divide, highlighting where a nation’s digital quality of life excels and where further focus is required,” says Tomas Stamulis, Chief Security Officer at Surfshark.
Out of the Index’s five pillars, Nigeria performed best in e-security, claiming 76th place, but faced challenges in e-infrastructure, ranking 108th. The nation ranks 94th in e-government, 103rd in internet quality, and 106th in internet affordability. In the overall Index, Nigeria lags behind South Africa (66th) and Kenya (89th). Collectively, African countries lag behind in their digital quality of life, Nigeria taking 14th place in the region.
Nigeria ranks lower in e-government than 77% of the countries analyzed, with 93 countries above.
E-government determines how advanced and digitized a country’s government services are. A well-developed e-government helps minimize bureaucracy, reduce corruption, and increase transparency within the public sector. This pillar also shows the level of Artificial Intelligence (AI) readiness a country demonstrates. Countries with the highest readiness to adopt AI technology are also ready to counter national cyberthreats. Nigeria ranks 94th in the world in e-government — six places lower than last year.
Nigeria is 76th in the world in e-security — three places lower than last year.
The e-security pillar measures how well a country is prepared to counter cybercrime and how advanced a country’s data protection laws are. In this pillar, Nigeria lags behind South Africa (75th) and Kenya (69th). Nigeria is unprepared to fight against cybercrime, the country has some data protection laws.
Nigeria’s internet quality is 25% lower than the global average.
- Nigeria’s fixed internet averages 39Mbps. To put that into perspective, the world’s fastest fixed internet — Singapore’s — is 347Mbps. Meanwhile, the slowest fixed internet in the world — Tunisia’s — is 14Mbps.
- Nigeria’s mobile internet averages 78Mbps. The fastest mobile internet — the UAE’s — is 430Mbps, while the world’s slowest mobile internet — Yemen’s — is 12Mbps.
Compared to South Africa, Nigeria’s mobile internet is 15% slower, while fixed broadband is 51% slower. Since last year, mobile internet speed in Nigeria has improved by 65%, while fixed broadband speed has grown by 55%.
The internet is unaffordable in Nigeria compared to other countries.
- Nigerians have to work 10 hours 43 minutes a month to afford fixed broadband internet. It is 46 times more than in Bulgaria, which has the world’s most affordable fixed internet (Bulgarians have to work 14 minutes a month to afford it).
- Nigerians have to work 2 hours 44 minutes 14 seconds a month to afford mobile internet. This is 18 times more than in Angola, which has the world’s most affordable mobile internet (Angolans have to work 9 minutes a month to afford it).
Nigeria is 108th in e-infrastructure.
Advanced e-infrastructure makes it easy for people to use the Internet for various daily activities, such as working, studying, shopping, etc. This pillar evaluates how high internet penetration is in a given country and its network readiness (readiness to take advantage of Information and Communication Technologies). Nigeria’s internet penetration is low (35% — 109th in the world), and the country ranks 102nd in network readiness.
On a global scale, investing in e-government and e-infrastructure improves digital well-being the most
Among the five pillars, e-government has the strongest correlation with the DQL index (0.92), followed by e-infrastructure (0.91).
Internet affordability shows the weakest correlation at 0.65.
METHODOLOGY
The DQL Index 2024 examines 121 nations based on five core pillars that consist of 14 indicators. The study is based on the United Nations’ open-source information, the World Bank, and other sources. Nigeria’s full profile in the 2024 Digital Quality of Life report and an interactive country comparison tool can be found here: https://surfshark.com/research/dql/country/NG.
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