Travel/Tourism
Palace of the Lost City Ranked Amongst Best Resorts in Africa
By Modupe Gbadeyanka
After 25 years, The Palace of the Lost City at Sun City continues to be recognised for its exceptional standard of service and facilities. The luxury hotel, located at Sun International’s iconic Sun City resort in the North West province, has been ranked 39th in the Condè Naste Traveler’s Best Resorts in Africa: Readers Choice Awards 2017.
The awards are the culmination of a stringent survey process whereby candidates are rated based on respondents perceptions with a strong focus on evaluating and measuring customer service and customer satisfaction.
More than 300 000 travellers took part in Condè Naste Traveler’s 30th annual Readers’ Choice Awards survey, submitting millions of ratings and more than 100 000 comments to help create a list of winning favourites. Most notably in this year’s survey, guests declared a passion for the authentic, the personalized and the unexpected, finding all three in both newcomers and stalwarts around the world.
The Palace, which celebrates its 25th anniversary this year, was one of only 12 South African resorts to feature in the top 40 Best Resorts in Africa in this year’s consumer survey.
“We are obviously delighted that The Palace has been acknowledged amongst the leading resorts in Africa. That we received such excellent ratings, based on the perceptions of Condè NasteTraveler’s readership, is a great source of pride. There is certainly no greater stamp of approval than the votes of confidence from our guests. They are the lifeblood of our business.
“The award also bears testimony to our employees’ commitment to service excellence, quality, professionalism, and innovation. As ambassadors, living-out the values of Sun International, they have helped build The Palace into one of the world’s most respected hotels. This is an incredible achievement that would not have been possible without their commitment,” says Raul de Lima, General Manager at Sun City.
The Palace is part of Sun International’s SunLux Collection of 5-star establishments. Since it was built – fit for kings – in 1992, the awe inspiring hotel has captured the imagination and the hearts of its visitors who are treated to royal hospitality in what is perhaps one of the most architecturally-fascinating hotels in South Africa.
Despite its age, it remains the preferred hotel of the discerning guests visiting South Africa from the USA, Britain and Europe. Each room is luxuriously appointed and fitted with individually crafted furniture.
The Palace is set amid lush vegetation in superb landscaping that has achieved its Botanical Garden status in South Africa. Bathe in the grand pool or stroll down to the royal baths, enjoy a cocktail at the poolside or relax in the gracious Tusk Bar. Dining is a veritable gastronomic delight in the splendour of the Crystal Court, The Grill Room or Plume restaurants where food is a treasured art. The restaurants have menus that feature a variety of meals to suit every taste, including young palates.
While the unique experience of staying at The Palace certainly draws guests time and again, its setting at the vibrant Sun City Resort makes it a unique destination. Sun City has a diverse offering that combines a choice of action-packed entertainment for all ages, as well as opportunities to relax and enjoy the quietness of nature. It’s ‘A world within a City’.
Travel/Tourism
Trump Slams Partial Travel Ban on Nigeria, Others Over Security Concerns
By Adedapo Adesanya
The United States President Donald Trump has imposed a partial travel restriction on Nigeria, as part of a series of new actions, citing security concerns.
The latest travel restriction will affect new Nigerians hoping to travel to the US, as it cites security concerns and difficulties in vetting nationals.
The travel restrictions also affect citizens of other African as well as Black-majority Caribbean nations.
This development comes months after the American President threatened to invade the country over perceived persecution against Christians.
President Trump had already fully banned the entry of Somalis as well as citizens of Afghanistan, Chad, Republic of the Congo, Equatorial Guinea, Eritrea, Haiti, Iran, Libya, Myanmar, Sudan, and Yemen.
The countries newly subject to partial restrictions, besides Nigeria, are Angola, Antigua and Barbuda, Benin, Dominica, Gabon, The Gambia, Ivory Coast, Malawi, Mauritania, Senegal, Tanzania, Tonga, Zambia and Zimbabwe.
Angola, Senegal and Zambia have all been prominent US partners in Africa, with former president Joe Biden hailing the three for their commitment to democracy.
In the proclamation, the White House alleged high crime rates from some countries on the blacklist and problems with routine record-keeping for passports.
The White House acknowledged “significant progress” by one initially targeted country, Turkmenistan.
The Central Asian country’s nations will once again be able to secure US visas, but only as non-immigrants.
The US president, who has long campaigned to restrict immigration and has spoken in increasingly strident terms, moved to ban foreigners who “intend to threaten” Americans, the White House said.
He also wants to prevent foreigners in the United States who would “undermine or destabilize its culture, government, institutions or founding principles,” a White House proclamation said.
Other countries newly subjected to the full travel ban came from some of Africa’s poorest countries — Burkina Faso, Mali, Niger, Sierra Leone and South Sudan — as well as Laos in southeast Asia.
Travel/Tourism
Detty December: FCCPC Investigates Possible Exploitative Air Fares
By Adedapo Adesanya
The Federal Competition and Consumer Protection Commission (FCCPC) has commenced an investigation into pricing templates behind high ticket rates charge by some airlines on some domestic routes.
A statement issued by the Director of Corporate Affairs of the commission, Mr Ondaje Ijagwu, in Abuja said the investigation was to establish possible violations of the provisions of the law.
Mr Ijagwu said that concerns had been expressed widely in the past few days over what appeared to be coordinated manipulation or exploitation in the pricing of airline tickets by some airlines on certain routes, adding that the routes where concerns had been raised included the South-East and South-South, as the festive season began.
According to him, the ongoing investigation targets operators on the identified routes.
He said the commission would apply appropriate enforcement measures where evidence showed any violation of the Federal Competition and Consumer Protection Act (FCCPA).
Mr Ijagwu explained that Air Peace, had instituted a court action seeking to restrain the agency from examining its pricing mechanisms, following the commencement of an investigation into its pricing model after widespread complaints from members of the public.
He said the ongoing inquiry was without prejudice to the case instituted against the Commission by Air Peace.
The director quoted the vice chairman of FCCPC, Mr Tunji Bello, as saying “the commission would not hesitate to act where evidence showed that consumers welfare or market competitiveness were being undermined.
”For the avoidance of doubt, we are not a price control board but the FCCP Act 2018 empowers us to check the exploitation of consumers.
”When we receive petitions or where we find cogent evidence, we will not stand by and watch Nigerian consumers being exploited under any guise.
”Given the arbitrary spike in airfares, the Commission is extending its review of pricing patterns, the basis for the increases reported by consumers, and any practices that could undermine fair competition.
”Where evidence confirms a breach of the Act, FCCPC will apply appropriate enforcement measures,” Mr Bello said, promising that the organisation will continue to provide updates on the ongoing investigations in the aviation industry.
Travel/Tourism
Verve, Providus Bank Unveil Travel Card for Tourists, Others
By Aduragbemi Omiyale
A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.
Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.
Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.
The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.
The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).
It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.
“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.
“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.
“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.
On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”
“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.
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