Travel/Tourism
Transcorp’s Aura Will Help Develop Domestic Tourism—Osinbajo
By Dipo Olowookere
The decision of the management of Transcorp Hotels Plc to design a digital platform called Aura has been applauded by Vice President Yemi Osinbajo.
At the launch of the app on Thursday in Abuja, Mr Osinbajo said the initiative will help revive Nigeria’s hospitality industry in general, especially in the aftermath of the COVID-19 global pandemic as it will provide a major avenue for other small businesses in the value chain to grow.
“This is an excellent innovation, a service that leverages smoothly on technology and one that will be a tremendous boost to the hospitality industry as a whole.
“And because I have checked it out myself, I can say that my Aura experience has been quite good,” the Vice President said as he eulogised the team led by the Chairman of Transcorp Hotels, Mr Tony Elumelu; the Group CEO of Transcorp, Mrs Owen Omogiafo; and the CEO of Transcorp Hotels, Mrs Dupe Olusola; for designing such digital platform at this time.
Mr Osinbajo noted that the Aura app was designed to connect people to quality accommodation, great food, and awesome experiences in several places.
“Yes, there are a number of digital hospitality platforms already, but I think the unique offering here is that Transcorp, possibly Nigeria’s foremost luxury hotel, is putting its huge reputation behind the service of helping customers choose the best accommodation restaurants, and experience tours available in Nigeria. The advantages of this service are varied.
“First, the customer can rely on the experience and judgment of world-class personnel at Transcorp in choosing hotels and restaurants.
“Second, Transcorp helps to build other smaller hospitality businesses, and even those simply offering their apartments simply as short-let apartments, by recommending their accommodation to potential guests.
“A Transcorp recommendation is more or less an accreditation that the accommodation or other hospitality service meets the high standards for which Transcorp is known. This is great all around and will help revive the hospitality industry, especially since the downturn in the aftermath of COVID-19,” he said.
The Vice President added that he found the app easy to navigate, with a copious offering of hotels, short-let apartments, experience tours.
“They lure you into it by showing you a photo of an incredibly mouth-watering meal, and I saw a few that almost convinced me to break my fast early.
“So, there was an amazing looking Chicken Cheese Pizza from Barnyard lounge in Asaba, some irresistible chicken meal – a 5-star chicken – from Platino in Lagos, and some ‘carry go suya’ spice prawns at 355 here in Abuja. So, from the photo of the meal that takes you to the restaurant itself, you have booking options, dine-in, pick up or delivery,” he added.
Mr Osinbajo noted that, “I think the feature many especially property owners will find most fascinating is the host feature; as this enables you to put up your own property. And there are terms and conditions you need to meet for your property to be accepted. Same for whatever other entertainment facility you may wish to put out there for letting.”
In her remarks, Mrs Olusola agreed with the position of the Vice President on the capability of the initiative to support the development of the domestic tourism industry.
“Aura is a digital hospitality platform that gives the opportunity to all our stakeholders and guests to actually be able to book accommodation and experiences just at their fingertips.
“Aura is an opportunity for us to diversify our economy, an opportunity to create jobs and employment, and to develop domestic tourism and leisure travel,” she said.
The launch of Aura was also witnessed by the Speaker of the House of Representatives, Mr Femi Gbajabiamila; the Attorney General of the Federation and Minister of Justice, Mr Abubakar Malami; the Minister of Labour and Employment, Mr Chris Ngige; the Deputy Chief of Staff to the President, Mr Ade Ipaye; among other dignitaries.
The event featured delectable Nigerian cuisine, video presentations and live performances by leading Nigerian artistes and celebrities, including Tiwa Savage.
Business Post reports that since its launch on Thursday, the Aura by Transcorp app has recorded over 1,000 downloads on the Google Playstore.
By Aduragbemi Omiyale
A travel card designed for tourists, business visitors, Diaspora returnees has been launched by Verve in partnership with Providus Bank.
Known as the ProvidusVerve Travel Card, the Naira-based travel card will allow inbound travellers to enjoy a smooth, secure, and convenient payment experience throughout their stay in Nigeria. It was powered by Verve’s secure.
Created to support the surge of tourists, expatriates, business visitors, conference delegates, and returning diaspora expected during the festive Detty December season, the ProvidusVerve Travel Card enables seamless payments for transportation, hotels, dining, shopping, entertainment, and everyday essentials nationwide.
The card also works on select global merchant platforms that accept Verve, including Netflix, Google Play, and other digital services, ensuring travellers enjoy uninterrupted access to familiar services.
The ProvidusVerve Travel Card eliminates the hassle of sourcing naira or converting foreign currency on arrival. It enables instant, secure transactions, reduces reliance on cash, and supports compliance with the cashless policy of the Central Bank of Nigeria (CBN).
It also mitigates the risks associated with carrying physical cash such as loss, theft, or fraud, offering a safe, regulation-aligned option for both online and in-person payments.
“The ProvidusVerve Travel Card is a timely solution for inbound travellers seeking reliability, security, and simplicity while navigating Nigeria.
“Together with Providus Bank, we have created a product that eliminates the friction traditionally associated with accessing local payments.
“Whether for tourism, business, or festive activities, this card ensures a smooth financial experience from the moment visitors land,” the Vice President for Issuing and Acquiring Management for Africa at Verve International, Mr Paul Ohakim, stated.
On his part, the Divisional Head for Product Management and Solution Delivery at Interswitch, Mr Ademola Adeniran, described the partnership as a reflection of “Verve’s commitment to designing products that respond to real user needs.”
“The ProvidusVerve Travel Card supports everyday experiences — from booking rides and hotels to shopping, streaming, and dining. It provides inbound travellers with a secure, compliant, digital-first way to experience Nigeria without financial barriers,” he added.
By Adedapo Adesanya
The Minister of Aviation and Aerospace Development, Mr Festus Keyamo, has disclosed that the federal government may recover and sell the assets of Dana Air to refund passengers and travel agents whose funds remain trapped following the suspension of the airline’s operations.
The Minister disclosed this in Abuja on Tuesday at the Ministry’s fourth quarter stakeholders’ engagement to enhance governance for effective service delivery in aviation.
Speaking at the event themed “leveraging public feedback to drive excellence in aviation services, the Nigeria Civil Aviation Authority (NCAA) will be directed to probe why funds trapped by the airline are yet to be refunded.
He revealed that the authority suspended the operations of the airline as a matter of choice between safety and disaster.
“For Dana, the problem is that it was a choice between safety and disaster. So we didn’t take the commercial thing as priority. The priority was safety, and we all looked at the damning reports that we had met on the table.
“It was a decision of the NCAA to suspend them, but I pushed them to say, look, these are the reports we are seeing on the table about safety record, about lack of standards that put the lives of Nigerians at risk. If they continue flying, I don’t know whether most of us will be here. Many of us would have been victims of one of those flights. God forbid.”
According to him, “I have asked Najomo (NCAA director general) to dig deep to find out how those passengers and agents will be refunded. He has to dig deep on that.
“One solution will also be that if that same individual or those entities are trying to come back to aviation under any guise, whether to go and register a new AOC or use any business within the aviation sector, they have to go and settle their debts first.
“We should look at their assets. There are assets that are still available. Let them sell their assets. Let’s cannibalize their revenue and pay people. Let’s find a way to go after their assets and get money to pay Nigerians who are owed.
“NCAA should do that because they can’t get away with it.”
By Adedapo Adesanya
The Nigerian Civil Aviation Authority (NCAA) said it has imposed a N5 million penalty on Qatar Airways for consumer protection violations.
The announcement was made on Wednesday by the NCAA’s Director of Public Affairs & Consumer Protection, Mr Michael Achimugu, on X, adding that there may be other sanctions depending on how the airline treats other cases.
“Glad to announce that, today, the NCAA has sanctioned @qatarairways to the tune of five million naira being penalty for consumer protection-related infractions. In addition, the letters of investigation (LOI) written to the airline over other cases may lead to further sanctions if not treated satisfactorily,” Mr Achimugu wrote.
The fine followed an incident when a Nigerian passenger was accused by a Qatar Airways cabin crew member of sexual harassment during boarding in Lagos for a flight to the United States via Doha, Qatar.
The allegation was only reported in Doha, where the passenger was arrested, detained for 18 hours, fined, and compelled to sign a document written solely in Arabic.
Qatar Airways allegedly refused to continue his journey, forcing him to purchase another ticket at considerable financial and reputational cost.
The NCAA said it invited Qatar Airways’ country manager to a meeting over the incident, but he failed to attend, sending subordinates instead.
“I understand that some countries do not have advanced aviation consumer protection regulations like Nigeria does. In certain cases, some countries don’t even have any. This creates a situation where airlines operating out of those countries (mostly national carriers) act with disdain towards consumer protection enforcement in Nigeria.
“This is not a situation that we would accept here. It is against the law for ANY Airlines not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023,” Mr Achimugu said in an earlier post.
In September, the NCAA accused Qatar Airways of mistreating Nigerian passengers and failing to comply with consumer protection regulations under Part 19 of the NCAA Regulations 2023.
The regulator then threatened stiff penalties against the airline for repeatedly disregarding its directives.
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