World
Russia and Zimbabwe Relations Remain Work-in-Progress—Sango
By Kestér Kenn Klomegâh
Zimbabwe is a landlocked country located in Southeast Africa and shares borders with South Africa, Botswana, Zambia and Mozambique. It is very rich in mineral resources and is the largest trading partner of South Africa on the continent of Africa.
Russia maintains very friendly relations with Zimbabwe, thanks to ties which evolved during the struggle for independence. Since then, Russia has had a very strong mutual sympathy with and friendly feelings toward the southern African people, government and the country.
Brigadier General Nicholas Mike Sango, Zimbabwean ambassador to the Russian Federation, has held his position since July 2015. He previously held various high-level posts such as military adviser in Zimbabwe’s Permanent Mission to the United Nations and as an international instructor in the Southern African Development Community (SADC).
As Brigadier General Nicholas Sango prepares to leave his post in August, our media executive, Kestér Kenn Klomegâh, conducted this exclusive interview with him to assess and gauge the current climate of relations between Russia and Zimbabwe specifically and Africa generally. The following are excerpts (summarized text) from the long-ranging interview.
As you are about to leave, what would you say generally and concisely about Russia’s policy towards Africa?
Russia’s policy towards Africa has over the last few years evolved in a positive way. The watershed Russia-Africa Summit of 2019 reset Russia’s Soviet-era relations with Africa. Africa fully understands that the transition from the Soviet Union to the present-day Russian Federation was a process and that today Russia is now in a position to influence events on a global scale.
Even that being the case, her institutions and organs, be they political or economic are equally in a transitional mode as they adapt to the Federal policy posture and the emerging realities of the present geo-political environment. Africa in return has responded overwhelmingly to the call by its presence in its fullness at the 2019 Sochi Summit.
Do you feel there are still a number of important tasks which you have not fulfilled or accomplished as Zimbabwean Ambassador to the Russian Federation?
Zimbabwe government’s engagement with the Russian Federation is historically rooted in the new state’s contribution toward Zimbabwe attaining her freedom and nationhood in 1980. This is the foundation of the two countries relations and has a bearing on the two countries’ interactions and cooperation. Relations between the two countries have remained steadfast with collaborations at political and economic spares hallmarked by Russia’s involvement as early as 2014 in the commissioning of the Darwendale Platinum Project followed by ALROSA, the diamond giant setting its footprints on the territory of Zimbabwe.
The President of the Republic of Zimbabwe visited Moscow in 2019. Since then, there have been reciprocal visits by ministers and parliamentarians. In early June 2022, the Chairperson of the Federation Council visited Zimbabwe.
Zimbabwe’s military has participated in Army Games over the years and will do in the 2022 ARMY GAMES. Further to these mentioned above, Russia has continued to support human resource development through its government scholarship programmes as well as training other arms of government. Zimbabwe recently hosted the Russia-Zimbabwe Intergovernmental Commission where new cooperative milestones were signed.
Zimbabwe’s foreign policy is anchored on engagement and re-engagement. As Ambassador to Russian Federation, my focus as per the direction of the Zimbabwean President was to promote business-to-business engagement and attract Russian investment in Zimbabwe. While the Darwendale Platinum Project and ALROSA’s entry into the Zimbabwe market, we have not seen other big businesses following the two.
The volume of trade between Zimbabwe and Russia could be better. Perhaps, as an Embassy, we have not made a strong case for importers to look in Zimbabwe’s direction. Or, our own trade and investment institutions have not fully appreciated the potential of the Russian market.
The concern by Russian importers regarding the logistical cost of bringing goods from landlocked countries in the far southern hemisphere is appreciated. This, however, would not inhibit the importation of non-perishable products.
As mentioned earlier on, businesses are still in transitional mode and it is the hope that the emerging world order will in time persuade businesses to look at Africa through the lenses to see the vast opportunities and benefits beckoning.
On the other hand, having established the Russian-Zimbabwe Business Council, it was hoped that businesses of the two countries could speak to each other, and appreciate the strengths and weaknesses as well as opportunities open. Although the benefits are yet to be seen, this remains a work-in-progress.
Has the experience, including all your interactions, changed your initial thoughts when you first arrived at this ambassadorial post in 2015?
Interestingly, my views and perceptions about Russia before and during my stay in the beautiful country have always been grounded in the history and our nation’s journey to nationhood, independence and sovereignty. As a product of the revolutionary struggle and from my government’s direction and policy, Russia was and will always be an ally regardless of the changing temperatures and geo-political environment.
What would you frankly say about Russia’s policy pitfalls in Africa? And what would you suggest especially about steps to take in regaining part of the Soviet-era level of engagement (this time without ideological considerations) with Africa?
There are several issues that could strengthen the relationship. One important direction is economic cooperation. African diplomats have consistently been persuading Russia’s businesses to take advantage of the Africa Continental Free Trade Area (ACFTA) as an opportunity for Russian businesses to establish footprints on the continent. This view has not found favour with them and, it is hoped over time it will.
Russia’s policy on Africa has been clearly pronounced and is consistent with Africa’s position. Challenges arise from the implementation of that forward-looking policy as summarized:
– The government has not pronounced incentives for businesses to set sights and venture into Africa. Russian businesses, in general, view Africa as too risky for their investment. They need a prompt from the government.
– Soviet Union’s African legacy was assisting colonized countries to attain independence. Russia as a country needs to set footprints on the continent by exporting its competitive advantages in engineering and technological advancement to bridge the gap that is retarding Africa’s industrialization and development.
– There are too many initiatives by too many quasi-state institutions promoting economic cooperation with Africa saying the same things in different ways but doing nothing tangible. “Too many cooks spoil the booth.”
– In discussing cooperative mechanisms, it is important to understand what Africa’s needs and its desired destination is. In fact, the Africa Agenda 2063 is Africa’s roadmap. As such the economic cooperation agenda and initiatives must of necessity speak to and focus on the parameters of the AU Agenda 2063.
And finally about the emerging new world order as propagated by China and Russia?
Africa in general refused to condemn Russia for her “special military operation” in Ukraine at the United Nations General Assembly and that shook the Western Powers. The reason is very simple. Speaking as a Zimbabwean, our nation has been bullied and subjected to unilateral coercive measures that have been visited upon us and other poor countries without recourse to the international systems governing good order, human rights and due process. There is one more historical fact – Africa is no longer a colony, of any nation and refuses to be viewed as a secondary state. It is for the above reasons that Africa welcomes multilateralism and the demise of hegemonism perpetuated by so-called “big brothers” – be it social, cultural, ideological or economic. Africa rejects this western perception of Africa.
World
Germany Acquires Equity Stake in ATIDI to Strengthen Economic Partnership With Africa
By Aduragbemi Omiyale
About $32 million has been put into the African Trade and Investment Development Insurance (ATIDI) by Germany through KfW Development Bank.
This funding package allows the European nation to become a D2-class shareholder of ATIDI, a status dedicated to Export Credit Agencies and Non-African Public Entities.
Of this amount, $18.4 million is funded from BMZ budget resources, with the remaining $13.6 million coming from KfW’s own resources. As such, it will assume the obligations and benefits related to its new shareholding status, including representation in ATIDI Governance and decision-making structures, and equally participating towards improving German trade and investments in Africa in alignment with the G20 Compact with Africa (CwA 2.0).
KfW’s subscription in ATIDI is the culmination of a dynamic partnership between the two organisations.
On behalf of the German Federal Ministry of Economic Cooperation and Development (BMZ), KfW has supported several countries’ membership in ATIDI with over $100 million in financing, thus strengthening the organisation’s capital base and expanding its ability to mitigate risk and mobilise private investment across African markets.
The new equity participation adds a direct shareholding to this long‑standing cooperation.
KfW is the 13th Institutional shareholder in Africa’s premier development insurer, further strengthening the organisation’s capital base and its capacity to support trade and investment across the continent.
At the official signing of the subscription agreement in Nairobi, Kenya, a member of the executive board of KfW, Ms Christiane Laibach, said, “Our membership is executed on behalf of the Federal Republic of Germany. It is only the latest culmination of a successful cooperation that has enabled the ATIDI membership of several African states and has created innovative insurance solutions to attract foreign investment on the continent.”
The chief executive of ATIDI, Mr Manuel Moses, said, “This milestone is iconic in many ways. First, it elevates our already dynamic bond with KfW and creates more opportunities for German investors looking to engage in Africa. It is also a recognition of ATIDI’s earned status as Africa’s top development insurer and the acknowledgement of the soundness of our business. Last, it underscores the power of partnerships in a global context increasingly marked by volatility and uncertainty. ATIDI will spare no effort to make this partnership a successful one.”
Established in 1948, KfW is Germany’s state-owned promotional and development bank and a key implementing partner of BMZ in international financial cooperation. Its shareholding in ATIDI is expected to stimulate up to $500 million in trade and investment between German companies and African markets.
Over the past 25 years, ATIDI has grown to become Africa’s premier provider of development insurance and one of its highest-rated financial organisations. It leverages its partnerships with leading multilaterals and regional bodies, including the African Union, the World Bank Group, COMESA, the European Investment Bank (EIB), and the Norwegian Agency for Development Cooperation (NORAD), to offer innovative credit and investment insurance products that foster sustainable and transformational growth across the continent.
World
Essent Slashes Contact Centre Technology Costs by 50%
By Modupe Gbadeyanka
The Netherlands’ largest energy provider, Essent, has cut the technology costs of its contact centre infrastructure by half.
The organisation, which serves 2.5 million customers, recorded zero critical incidents post-migration and improved agent workplace satisfaction by 36 per cent.
The migration was delivered in partnership with AI-first customer experience transformation specialists, Sabio Group, and was completed in under 12 weeks for an operation spanning over 1,000 agents across two locations.
Agents were forced to juggle multiple disconnected screens simultaneously — a workflow that was as inefficient as it was stressful.
“Our agents were constantly working with different screens — multiple chat instances open at once, multiple agent desktop instances. It was messy, and in some cases, quite stressful,” SAFe Product Manager for Customer Interaction, Omnichannel and Digital Transformation at Essent, Michiel Kouijzer, stated.
“A lot of colleagues were saying I was mad for even suggesting this approach. It kind of feels like a victory on a personal level that it did work out. You just have to be a little ambitious — and have the right expert partner who can make it work,” Kouijzer added.
With stable cloud infrastructure now firmly in place, Essent is turning its attention to the capabilities that were impossible in its legacy environment: AI-powered call summarisation, agentic customer self-service, and next-generation workforce optimisation.
Rather than a reckless ‘big bang’ cutover that could have affected service to millions of households, Sabio engineered a phased migration strategy — beginning with Essent’s SME segment to validate technical readiness before scaling to the full enterprise operation.
“This project showcases Sabio’s unique position in the contact centre technology landscape. We’re not just moving Essent to the cloud — we’re establishing a foundation for continuous improvement in their customer experience delivery,” the Country Manager for Sabio Group Benelux, Wouter Bakker, commented.
World
Africa: A New Market for Russian Business
By Kestér Kenn Klomegâh
On April 11, the presentation of the book “Africa: a new market for Russian business” took place, which aroused lively diverse interests among business representatives, entrepreneurs and employees of federal structures of Russia. The event was dedicated to discussing the prospects of Russian companies entering the African market and became a platform for the exchange of views and experiences.
Participating guests, packed in the small hall, included:
– representatives of business circles,
– entrepreneurs interested in new directions of development,
– employees of federal agencies curating foreign economic activity.
The presentation was held in a constructive and friendly atmosphere. The author of the book, Serge Fokas Odunlami, detailed the key ideas and conclusions presented in the publication. Particular attention was paid to the practical aspects of operating in the African market, as well as the analysis of opportunities and risks for Russian companies.
During the lively discussion, participants asked questions, shared their experiences and made suggestions for developing cooperation with African countries. This format allowed not only to get acquainted with the content of the book, but also to discuss topical issues of expanding business relations.
Meaning of the book: The publication, “Africa: a new market for Russian business” offers readers not only analytical, but also practical recommendations on investment and market trends, and how to enter the African market. The book will be a useful tool for those considering Africa as a promising destination for investment and business development.
The presentation of the book became a significant event for the Russian business community interested in expanding cooperation with Africa. Serge Fokas Odunlami introduced the participants to the new edition, which is a comprehensive business guide that gives an impetus for dialogue and implementation of joint entrepreneurial projects and corporate initiatives across Africa.
-
Feature/OPED6 years agoDavos was Different this year
-
Travel/Tourism10 years ago
Lagos Seals Western Lodge Hotel In Ikorodu
-
Showbiz3 years agoEstranged Lover Releases Videos of Empress Njamah Bathing
-
Banking8 years agoSort Codes of GTBank Branches in Nigeria
-
Economy3 years agoSubsidy Removal: CNG at N130 Per Litre Cheaper Than Petrol—IPMAN
-
Banking3 years agoSort Codes of UBA Branches in Nigeria
-
Banking3 years agoFirst Bank Announces Planned Downtime
-
Sports3 years agoHighest Paid Nigerian Footballer – How Much Do Nigerian Footballers Earn
