By Dipo Olowookere
To celebrate this year’s international Customer Service Week, a leading innovative consumer finance company in Nigeria, Zedvance Limited, has unveiled a series of exciting and rewarding activities to enhance customer experience during the period.
One of these include the opportunity for customers to enjoy interest-free loans by simply applying through the MoneyPal app or on the company’s website at www.zedvance.com between 7am and 11am from October 7 to 11, 2019.
According to a statement issued by the firm, the celebration of this year’s Customer Service Week would be memorable because more exciting offers would be unveiled.
Chief Operating Officer, Zedvance, Mr Jerry Osagie, while commenting on the Customer Service Week and customer rewards, said the customers were the reason the company was in business and they would always come first in its product, process and service innovations.
“The loyalty and continued confidence of our customers to the organization has enabled us to stay in business over the years. It is therefore appropriate for us to show our appreciation to them during this special week as we do every day,” Mr Osagie was quoted as saying in the statement.
Currently in its 35th year, the Customer Service Week provides a unique opportunity for service and support professionals around the globe to join in a celebration of the important role that customer service plays in every organization.
This year’s edition is scheduled for October 7 to 11, 2019, with the theme The Magic of Service in recognition that, “good service is magical. It can turn an unhappy customer into a satisfied long-term customer. It can turn an occasional customer into a repeat customer. And it can turn any customer into your biggest fan and advocate.”
