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CBN to Regulate Use of Short Codes for Transactions by Banks, Others

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By Modupe Gbadeyanka

As part of efforts to curb fraud through the use of short codes in the financial system in the country, the Central Bank of Nigeria (CBN) has released draft of regulatory framework for Unstructured Supplementary Service Data (USSD).

In a statement issued by the Director of Banking & Payments System Department, Mr ‘Dipo Fatokun, the apex bank said it was coming up with the framework in furtherance of its mandate for the development of the electronic payments system in Nigeria.

The CBN said it would welcome inputs from stakeholders in the industry on or before Thursday, September 21, 2017.

The central bank noted that, “The mobile phone has become a veritable tool for enhancing financial inclusion with the advent of mobile payments, m-commerce, m-banking and other implementation for financial transactions based on mobile telephony.”

It also said, “The providers of mobile-based financial services have options of adopting varying technologies for enabling access and transmitting data including Short Messaging Service (SMS), Unstructured Supplementary Service Data (USSD), Interactive Voice Response (IVR) and Wireless Application Protocol (WAP), stand-alone mobile application clients, and SIM Tool Kit (STK).”

The apex bank disclosed that recently, providers of mobile telephony-based financial transactions are increasingly adopting the USSD technology while the range of services supported by their mobile transaction services using the USSD channel is broadening rapidly.

Among financial services provided through the channel include account opening, balance and other enquiries, money transfers, airtime vending, bill payment, internet/mobile banking detail retrieval and one-time password.

The USSD technology is a protocol used by the GSM network to communicate with a service provider’s platform. It is a session based, real time messaging communication technology which is accessed through a string which starts normally with asterisk (*) and ends with a hash (#).

It is implemented as interactive menu driven service or command service. It has a shorter turnaround time than SMS, and unlike SMS, it does not operate by store and forward which indicates that data are neither stored on the mobile phone or on the application. USSD technology Is considered cost effective, more user-friendly, faster in concluding transactions, and handset agnostic.

According to the apex bank, “This framework seeks to establish the rules and risk mitigation considerations when implementing USSD for financial services offering in Nigeria.”

As regard dispute resolution, the CBN said in the framework that financial institutions “shall be responsible for setting up dispute resolution mechanism to facilitate resolution of customers’ complaints.”

It further said they shall treat and resolve any customer related issues within 48 hours, warning that “non-compliance shall be subject to penalty, as may be prescribed by the CBN, from time to time.

“The CBN shall impose appropriate sanctions for any contravention on any financial institutions that fails to comply with this framework,” the bank said.

According to the framework, those eligible to use the USSD for financial services in the country are mobile money operators, who are eligible for issuance from the Nigeria Communications Commission (NCC) after meeting the necessary requirements of the NCC for the issuance; and others who would need a letter of comfort from the CBN before being considered for issuance of the short codes by the NCC.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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Banking

SERAP Sues CBN Over Alleged Missing N3trn

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SERAP

By Adedapo Adesanya

The Socio-Economic Rights and Accountability Project (SERAP) has filed a lawsuit against the Central Bank of Nigeria (CBN) for failing to account for N3 trillion in public funds, alleged to be missing or diverted.

The lawsuit followed the grave allegations contained in the latest annual report by the Auditor-General of the Federation, published on September 9, 2025. It includes over N629 billion paid to ‘unknown beneficiaries’ as part of the Anchor Borrowers’ Programme.

In the suit number FHC/ABJ/CS/250/2026 filed last week at the Federal High Court in Abuja, SERAP is seeking: “an order of mandamus to direct and compel the CBN to account for and explain the whereabouts of the missing or diverted N3 trillion of public funds, including detailed reports of how exactly the funds were spent.”

In the suit, SERAP argued that, “These grim allegations by the Auditor-General suggest grave violations of the public trust, the provisions of the Nigerian Constitution 1999 [as amended], the CBN Act, and anticorruption standards.”

SERAP is arguing that, “These grave violations also reflect a failure of CBN accountability more generally and are directly linked to the institution’s persistent failure to comply with its Act and to uphold the principles of transparency and accountability.”

According to SERAP, “These violations have seriously undermined the ability of the CBN to effectively discharge its statutory functions and the public trust and confidence in the bank. The CBN ought to be committed to transparency and accountability in its operations.”

SERAP is also arguing that, “Nigerians have the right to know the whereabouts of the missing or diverted public funds. Granting the reliefs sought would advance the right of Nigerians to restitution, compensation and guarantee of non-repetition.”

The suit filed on behalf of SERAP by its lawyers: Ms Oluwakemi Agunbiade and Ms Valentina Adegoke, read in part: “According to the Auditor-General, the CBN in 2022 failed to remit over N1 trillion [N1,445,593,400,000.00] of ‘the Federal Government’s portion of operating surplus’ into the Consolidated Revenue Fund (CRF) account.”

“The Auditor-General fears that the money may have been ‘diverted.’ He wants the money recovered and remitted to the treasury.”

“The CBN also failed to recover over N629 billion [N629,040,000,000.00] paid to ‘unknown beneficiaries’ as part of the Anchor Borrowers’ Programme, a programme ‘meant to support farmers to ensure sustainable food production in the country,’” it said.

SERAP noted that the Auditor-General raised serious concerns over financial management at the apex bank, citing unaccounted intervention funds and unrecovered loans running into hundreds of billions of naira.

The report noted that the number of beneficiaries who collected certain disbursed funds remains unknown and that efforts to recover the money have been inadequate. Over N784.4 billion in unpaid and overdue loans issued between 2018 and May 2022 remain outstanding, with fears that diversion of funds may have worsened food security challenges. The Auditor-General has called for full recovery and remittance of the funds to the treasury.

The report also questions over N125.37 billion spent by the CBN in 2022 on intervention activities allegedly linked to national security, federal and state government engagements, and financial sector capacity building. According to the Auditor-General, there was no documentary evidence to support the expenditure, nor proof of approval by the National Assembly. He warned that the spending may not align with Section 2 of the CBN Act and could have been diverted, again urging that the funds be recovered and paid into the treasury.

Further scrutiny revealed that the CBN “unjustifiably” spent N1.79 billion on 43 operational vehicles for the Nigeria Immigration Service, despite no clear connection to the Bank’s statutory mandate and no evidence of delivery or procurement documentation. Additionally, 43 contracts worth over N189.5 billion allegedly suffered deliberate delays, leading to irregular contract variations of over N9.27 billion without proper records. The Katsina branch of the CBN also failed to recover over N90 million in COVID-19 intervention loans to SMEs.

In each case, SERAP noted that the Auditor-General expressed concern that the funds may have been diverted or mismanaged and demanded recovery and remittance to the treasury.

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Banking

We Now Pay Depositors of Failed Bank Within Days—NDIC

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NDIC

By Adedapo Adesanya

The Nigeria Deposit Insurance Corporation (NDIC) says depositors of failed banks in Nigeria can now access their insured funds within days.

The corporation said the development is a part of ongoing reforms aimed at strengthening confidence in the country’s financial system.

The chief executive of NDIC, Mr Thompson Sunday, disclosed this on Thursday at the NDIC Special Day of the 47th Kaduna International Trade Fair, noting that recent interventions had significantly improved the speed and efficiency of depositor compensation.

Represented by Mrs Regina Dimlong, the Assistant Director of Communications and Public Affairs, Mr Sunday said the corporation had successfully deployed the Bank Verification Number (BVN) system to facilitate prompt payments to customers of recently failed banks, including Heritage Bank Limited, Union Homes Plc and Aso Savings and Loans Plc.

“Depositors were paid within days of closure without the need to fill physical forms or visit NDIC offices.

“This is a part of our reform efforts to make depositor protection faster, simpler and more transparent,” he said.

According to him, the reforms were designed to restore public confidence in the banking system and prevent panic withdrawals, especially during periods of financial stress.

Mr Sunday explained that NDIC’s mandate spans deposit insurance, bank supervision, distress resolution and liquidation of failed banks, adding that the Corporation works closely with the Central Bank of Nigeria (CBN) to ensure early detection of risks in insured institutions.

He disclosed that in 2024, NDIC reviewed its deposit insurance framework, increasing coverage for depositors of Deposit Money Banks, Mobile Money Operators and Non-Interest Banks to N5 million, while customers of Microfinance Banks, Primary Mortgage Banks and Payment Service Banks are now covered up to N2 million.

He noted that the revised thresholds now guarantee full protection for about 99 per cent of depositors nationwide, particularly small savers and low-income earners.

The NDIC boss urged Nigerians to ensure their BVNs are properly linked to their bank accounts, stressing that this had become the primary channel for accessing insured deposits in the event of bank failure.

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Banking

Nigeria Gets Permanent Seat on African Central Bank Board

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African Central Bank

By Adedapo Adesanya

Nigeria has secured a major strategic gain at the ongoing 39th African Union Summit, after securing a permanent seat on the board of the African Central Bank.

The Minister of Foreign Affairs, Mr Yusuf Tuggar, confirmed this at the summit on Friday, highlighting it as a significant milestone for both Nigeria and the West African region.

The African Central Bank (ACB) is one of the original five financial institutions and specialised agencies of the African Union (AU).

“Importantly, Nigeria has been given the hosting of the African Monetary Institute and the African Central Bank. Not only that, in today’s plenary, Nigeria was confirmed a seat on the board of the African Central Bank. This is huge,” he said.

He stated that the development represents a diplomatic breakthrough, mentioning that the move faced initial opposition from some member states.

“It is something that was initially resisted by some countries, so now we have a permanent seat on the African Central Bank board. It’s a major success,” he added.

This year’s summit carries the theme Assuring Sustainable Water Availability and Safe Sanitation Systems to Achieve the Goals of Agenda 2063, the sessions will focus on advancing continental commitments to sustainable water management and improved sanitation, critical pillars for health, agricultural productivity, and the broader development aspirations of the AU’s Agenda 2063 framework.

Beyond financial governance, Nigeria and the West African bloc also recorded progress in elections to the Peace and Security Council, the African Union’s highest decision-making body on conflict and security matters.

The delegation announced that “Côte d’Ivoire, Sierra Leone, and the Republic of Benin have been elected,” with Benin securing a fresh term while the other two countries were re-elected.

The Peace and Security Council also convened to deliberate on the situations in Sudan and Somalia. Nigeria voiced strong reservations over Sudan’s potential readmission into the continental body.

“Nigeria voiced its reservations about Sudan being readmitted because, as you know, there are two warring factions in Sudan,” Tuggar stated.

“We reminded the Peace and Security Council that we have to abide by the rules and regulations of the African Union. If there has been an unconstitutional change of government, then the country should not be allowed to participate, and that was carried.”

The summit also outlined its 2026 theme: water sustainability. The Nigerian representative underscored the country’s strategic and demographic significance in advancing that agenda.

“Nigeria was created out of the confluence of the River Niger and the River Benue. So water is very important,” he said.

“We are the largest country in Africa, with a population of 230 million people. We’re going to be 400 million in the next 24 years. So water is a source of life. It’s very important, and we’re playing a very pivotal role in implementing the programs that are being set for the theme of the year.”

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