Banking
GTBank Wins Euromoney Award for COVID-19 Response
By Modupe Gbadeyanka
The critical role Guaranty Trust Bank (GTBank) Plc played in responding to the COVID-19 pandemic in Nigeria has been recognised by Euromoney.
According to Euromoney, “One of the first things Nigeria’s Guaranty Trust Bank did with the onset of the COVID-19 pandemic was to get in touch with local authorities to see how the bank could help.
“Recognizing that the pandemic would stretch the public healthcare system, the bank partnered with local authorities to set up a care facility for people with COVID-19.”
In recognition for this move, the renowned firm awarded the Euromoney Excellence in Leadership Africa Award to GTBank.
Commenting further, Euromoney said GTBank, which was also named Nigeria’s Best Bank for a record 10th time, “granted small and medium-sized enterprises a grace period of 90 days [which has since been extended by a further 3 months] on all loan payments.
“It is also developing other resources to help SMEs better understand and navigate the impact of the pandemic.”
Whilst being lauded for its exemplary leadership during a global crisis, GTBank is also receiving accolades for its digital drive to radically expand access to financial services and consistency in delivering the best performance across key financial indices.
Key to the bank’s emergence as Nigeria’s Best Bank at the Euromoney Awards is its leading role in driving world class corporate governance standards, excellent service quality and innovation in Africa’s banking industry
The CEO of GTBank, who could not hide his excitement over this news, stated that, “We feel very humbled to be awarded the Excellence in Leadership in Africa Award and immensely proud to be named Nigeria’s Best Bank for a record 10th time.
“These awards reflect what we are all about at GTBank—giving back to society and adding value to people’s lives.
“They are also testaments to our commitment to always be there for our customers and communities as a beacon of hope, an engine of progress and a platform for enriching lives.”
He further stated that; “As we continue to navigate the fallout of this pandemic, the imperative of our time as an organization remains safeguarding our lives and livelihoods.
“This means that we will continue to lead from the frontlines by protecting our employees, serving our customers wherever they may be, helping businesses make it through these uncertain times and supporting public authorities in combatting the pandemic.”
GTBank is regarded by industry watchers as one of the best run financial institutions in Africa and serves as a role model within the financial service industry due to its bias for world class corporate governance standards, excellent service quality and innovation.
Renowned for its forward-thinking approach to financial services and customer engagement, the bank was recently ranked Africa’s Most Admired Finance Brand in the 10th-anniversary rankings of Brand Africa 100: Africa’s Best Brands, the pre-eminent survey and ranking of the Top 100 admired brands in Africa.
By Dipo Olowookere
Tech enthusiasts interested in participating in the Take on Squad Hackathon, organised by Guaranty Trust Holding Company (GTCO) Plc, can now enter the contest via the official portal at https://squadco.com/hackathon.
The programme enters its third edition in 2026, and the theme for this year is Smart Systems: The Intelligent Economy, according to a statement issued by the organisers.
The hackathon brings together developers, designers and entrepreneurs across Nigeria in a collaborative environment to build practical solutions across key sectors, including financial services, healthcare, commerce and digital inclusion.
Participants are challenged to design and build intelligent, data-driven solutions that transform how communities engage with money.
It is part of the organisation’s commitment to fostering innovation, empowering talent, and supporting the development of technology-driven solutions that address real-world challenges across Africa.
“Today’s dynamic, digitally driven world demands continuous innovation, which is shaping how economies grow, how businesses scale, and how societies evolve.
“Through Take on Squad Hackathon, we are deliberately investing in the ideas and talent that will define the future.
“Our objective is not simply to encourage innovation, but to enable its translation into scalable solutions that deliver real and measurable impact.
“This reflects GTCO’s role as a financial services platform that connects capital, capability, and creativity to drive sustainable progress,” the Managing Director of HabariPay, Ms Eduofon Japhet, stated.
The social coding event remains a cornerstone of HabariPay’s mission to foster creativity and problem-solving among emerging tech talents. Competing teams will leverage Squad’s advanced APIs to create scalable digital tools that address everyday challenges faced by businesses and individuals.
Through initiatives such as this, GTCO continues to position itself at the intersection of finance, technology and enterprise, actively shaping the future of digital transformation in Africa.
By Dipo Olowookere
Banking services will not be interrupted throughout the Easter public holidays, from Friday, April 3, to Monday, April 6, 2026, for any reason, Ecobank Nigeria has assured its customers.
In a message over the weekend, the member of Africa’s leading pan-African banking group, Ecobank Transnational Incorporated, said customers would continue to enjoy quality service delivery during the period.
It noted that its secure and robust digital platforms would remain fully operational to support financial activities during the festive period.
All digital channels, including the Ecobank Mobile App, Ecobank Business App, USSD *326#, Ecobank Online, OmniPlus, Omnilite, EcobankPay, Ecobank Cards, ATMs, PoS terminals, and over 35,000 Ecobank Xpress Point agent locations nationwide, will remain accessible throughout the holiday, the financial institution further said, urging customers to conveniently conduct transactions at any time using this wide range of digital solutions.
Ecobank customers were encouraged to maximise the bank’s alternative channels for transfers, bill payments, airtime purchases, card services, and account management.
They were also advised to stay vigilant by shopping only on trusted websites; avoiding the sharing of PINs, passwords, and one-time passwords (OTPs); refraining from banking on public Wi-Fi networks; being cautious of urgent or emotionally charged messages; and regularly monitoring their account activity.
“Customers will continue to enjoy a full bouquet of services during the holiday, including local and international funds transfers, bill payments, airtime top-ups, merchant payments, balance enquiries, account statements, and cardless cash withdrawals via ATMs,” the Head of Products & Analytics, Consumer & Commercial Banking at Ecobank Nigeria, Mr Victor Yalokwu, stated.
“We understand that festive seasons come with increased financial activity, and our priority is to ensure our customers enjoy fast, reliable, and secure banking wherever they are.
“Our digital channels are designed to support uninterrupted transactions, and we have strengthened our systems to guarantee optimal performance throughout the Easter break,” he added.
Mr Yalokwu noted that, “Ecobank remains committed to providing innovative financial solutions and exceptional customer service. We wish all our customers and partners a peaceful and joyful Easter celebration.”
By Dipo Olowookere
Customers may have difficulty accessing the digital platform of Polaris Bank, known as VULTe, during the Easter holidays from Friday, April 3, to Monday, April 6, 2026.
This is because the financial institution is carrying out system maintenance on the platform in its effort to ensure users enjoy a better banking experience.
In a notice over the weekend, the lender said “access to VULTe may be limited,” but it provided an alternative, which is the PolarisXperience.
Polaris Bank, which expressed regret over “any inconvenience” this action may cause its customers, said the “scheduled system maintenance” would happen from 10 pm to 8 am daily, promising that normal service would return after the maintenance.
“In continuation of our commitment to delivering a seamless and improved banking experience, we will be conducting a scheduled system maintenance during the Easter holidays.
“During this period, access to VULTe may be limited. We have provided an alternative channel, PolarisXperience:
“Please go to our website to onboard or use it as an existing user. You can also use this link: (https://elogin.polarisbanklimited.com).
“We regret any inconvenience and appreciate your understanding. Normal service will resume after the maintenance,” parts of the notice seen by Business Post read.
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