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Heritage Bank Partners Customers To Grow Their Businesses

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Heritage Bank hall

By Modupe Gbadeyanka

Due to its desire to partner and create wealth for their individual customers, Heritage Bank took advantage of the customers’ service/appreciation week to organise a business fair that showcases and celebrates the business activities of their various customers.

The fair which took place at 12 Ligali Ayorinde Street, Victoria Island, Lagos, last Sunday and Monday, saw various entrepreneurial clientele of the bank displaying their products and services to potential customers.

The event was strategically kick started on Sunday, a work free day, to enable customers alongside their family and friends hang out at the fair.

Just as was obtainable in trade fairs, products were reasonably cheap as they were sold at much discounted prices and prospective shoppers also used the occasion to obtain the contact addresses of sellers.

In her welcome address, the Executive Director, South Bank, Mrs Adaeze Udensi, disclosed that Heritage Bank aims at collaborating with its customers to grow their businesses into generational conglomerate.

Mrs Udensi said, “Our desire is for Nigerian businesses to be listed on the stock exchange and eventually become global brands and household names.

“We believe that businesses like yours are the backbone of the economy because you create jobs and play a huge role in moving our country out of this present recession. I encourage you to rise up to this challenge facing every Nigerian entrepreneur and make our economy vibrant again.”

She stated that the Heritage Bank business fair is where new deals are brokered and partnerships initiated. ‘It is the place to connect’ she said.

According to her, a contact at the fair could lead to a business opportunity tomorrow and shoppers in turn will appreciate the vendors’ home grown businesses and in turn, the vendors would learn more innovative ways to meet their needs. ‘That is why we have created a platform like this, to propel a network of fast growing businesses’.

“Seize this opportunity, network with other vendors that are present, engage our SME consultants at the mini-bank and let us be your guide on the path to global recognition.”

Echoing Mrs Udensi’s speech was the Executive Director, Abuja & North Bank, Mr Ola Olabinjo who hinted that the business fair being organised by the bank is a sure foundation of taking Nigeria’s economy out of recession.

The Abuja North Bank ED remarked that because small businesses are the foundation of every economy, at Heritage Bank, they are more than every ready to ensure that they support them.

“It is not the size of the balance sheet of the bank that grows an economy, but the patriotism of the bank and the small businesses and we are determined to go the long walk with you.”

Full of life and ensuring orderliness at the fair was the Group Head, Customer Experience and Analytics, Kikanya Akpenyi who declared to Independent that she is happy and could only thank God that the D-day has finally come and that the vendors responses to the invitation was fantastic.

“This is the second edition, during the first one, of course, we were still testing the water so, a lot of the planning was a bit rushed. However, this time around, we had much time to plan and that is why we were able to get a bigger space in terms of a more vantage location that would be accessible to a lot of people.”

Akpenyi indicated that the success of the event was hinged on the feedback gotten from the previous edition, leading to more people wanting to be a part of it.

“So, it took a lot of works, getting the vendors, collecting their logos and promotional materials for them.  And of course, on our part, trying to put the word out there and then getting all these to happen. About two months of preparation, checking prices, comparing locations and then, we are here today.

“I am excited and happy, I am thankful for the team I have, it couldn’t have happened with just me. Team work is actually the success factor here. So, everyone has put in his and her best. We also got very good support from our management.”

Despite being organized just for the Lagos entrepreneurs, there were also vendors from outside Lagos that graced the occasion and the bank welcomed them with open arm.

The event which was open to all retail segments of Heritage Bank’s clients, according to the organizers, is hoped to be taken beyond the Island, to other metropolitan cities across the country.

“It is all about giving back to our customers, finding ways to support them, as well as appreciating them for their patronage. We are open to feedback as we get the feedback and clamour to do more, we can always adjust.”

Even though plans were made for 50 booths and five extra, the entire 55 booths were booked and occupied by vendors of various products and services who had their sales reps distributing fliers to customers.

Banking

VAT on USSD, Mobile Transfer Fees Not Introduced by Nigeria Tax Act—NRS

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USSD War

By Modupe Gbadeyanka

The Nigeria Revenue Service (NRS) has denied reports that customers performing financial transactions would pay a Value Added Tax (VAT) of 7.5 per cent from January 19, 2026.

Information about this emanated from messages sent out to customers of a financial institution, informing them of the new development in compliance of Nigeria’s new tax laws, especially the Nigeria Tax Act 2025.

It was claimed that Nigerians, as part of efforts of the government to generate more funds from taxes, would begin to pay VAT for the use of banking services like USSD and others.

But reacting in a statement signed by its management on Thursday, January 15, 2026, the tax collecting agency emphasised that the VAT collection for such services was not new.

It stressed that customers have always paid taxes for electronic money transfers and others, as this is charged on the fee, not from the main amount of the transaction.

“The Nigeria Revenue Service wishes to address and correct misleading narratives circulating in sections of the media suggesting that Value Added Tax (VAT has been newly introduced on banking services, fees, commissions, or electronic money transfers. This claim is categorically incorrect.

“VAT has always applied to fees, commissions, and charges for services rendered by banks and other financial institutions under Nigeria’s long-established VAT regime. The Nigeria Tax Act did not introduce VAT on banking charges, nor (sic) did it impose new tax obligation on customers in this regard.

“The Nigeria Revenue Service urges members of the public and all stakeholders to disregard misinformation and to rely exclusively on official communications for accurate, authoritative, and up-to-date tax information,” the statement read.

Business Post reports that what this basically means is that if a customer sends N10,000 and the bank charges N50 for the service, a 7.5 per cent VAT on the N50, which is N3.75, would be paid by the sender, not N750, which is 7.5 per cent of N10,000.

VAT on banking fees

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Banking

Paystack Enters Banking Space With Ladder Microfinance Bank Acquisition

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Paystack

By Adedapo Adesanya

Nigerian-born payments company, Paystack, has announced its entry into the banking sector with the launch of Paystack Microfinance Bank (Paystack MFB) after the acquisition of Ladder Microfinance Bank.

The bank continues Paystack’s push into consumer products and adds a banking layer to its business-focused payment product, coming ten years after the company was founded with the goal of simplifying payments for businesses using modern technology.

In Nigeria alone, the company says its systems process trillions of Naira every month, supporting more than 300,000 businesses and millions of customers. According to Paystack, this growth highlighted a broader need beyond payments, prompting the decision to build a more comprehensive financial offering.

Paystack MFB will begin lending to businesses before expanding to consumers. It will also offer banking-as-a-service (BaaS) products to companies building financial products and treasury management products.

The company explained that while payments are a critical part of the financial journey, businesses and individuals increasingly require a full financial operating system. This includes the ability to store money securely, move funds easily, gain clarity from financial data, and access tools that support long-term growth. Developers, Paystack added, also need reliable, secure, and compliant infrastructure to build new financial solutions efficiently.

To address these needs, Paystack said it has established Paystack Microfinance Bank as a separate and independent entity from Paystack Payments Limited.

The new microfinance bank operates with its own license, governance structure, and product roadmap, although it will work closely with its sister company.

“By adding Paystack MFB to our family of brands, we’re finding the right balance through combining the rapid innovation of a tech-first platform with the stability of traditional banking,” said Ms Amandine Lobelle, Paystack’s chief operating officer.

Last year, it launched its controversial consumer payments app Zap, and now it is taking a step further with the company securing regulatory backing to become a deposit-taking institution. According to a statement, the bank will be guided by the same principles that shaped Paystack’s early success, including reliability, simplicity, transparency, and trust.

Paystack MFB has begun operations with a small group of early members and plans a gradual rollout to more businesses and individuals. The company also announced the opening of a waitlist for interested users and confirmed it is recruiting a dedicated team to help build its long-term banking infrastructure.

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Banking

N1.3bn Transfer Error: EFCC Recovers N802.4m from Customer for First Bank

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EFCC First Bank N802.4m transfer error

By Modupe Gbadeyanka

The Economic and Financial Crimes Commission (EFCC) has helped First Bank of Nigeria to recover the sum of N802.4 million from a suspect, Mr Kingsley Eghosa Ojo, who unlawfully took possession of over N1.3 billion belonging to the bank.

The funds were handed over the financial institution by the Benin Zonal Directorate of the anti-money laundering agency on Monday, January 12, 2026, a statement on Tuesday confirmed.

First Bank approached the EFCC for the recovery of the money through a petition, claiming that the suspect received the money into his account after system glitches.

The commission in its investigation; discovered that the suspect, upon the receipt of the money, transferred a good measure of it to the bank accounts of his mother, Mrs Itohan Ojo and that of his sister, Ms Edith Okoro Osaretin, and committed part of the money to completion of his building project and the funding of a new flamboyant lifestyle.

With the recovery of the money from the identified bank accounts, the EFCC handed it over in drafts to First Bank.

While handing over the lender, the acting Director for the Directorate, Mr Sa’ad Hanafi Sa’ad, stressed his organisation would continue to discharge its mandate effectively in the overall interests of society.

“The EFCC Establishment Act empowers us to trace and recover proceeds of crime and restitute the victim. In this case, First Bank was the victim and that is exactly what we have done.

“We will continue to discharge our duties to ensure that fraudsters do not benefit from fraud and that economic and financial crimes are nipped in the bud,” he said.

In his response, the Business Manager for First Bank in Benin City, Mr Olalere Sunday Ajayi, who received the drafts on behalf of the bank, commended the EFCC for the swiftness and the professionalism it brought to bear in the handling of the matter and expressed the bank’s gratitude to the commission.

He described the EFCC as one of Nigeria’s most effective and reliable institutions.

Meanwhile, Mr Kingsley and all other suspects in the matter have been charged to court for stealing by the EFCC.

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