Banking
UBA to Takes Leo to Other African Markets to Redefine e-Banking
By Dipo Olowookere
Recently, the United Bank for Africa (UBA) Plc launched an Artificial Intelligence personality called Leo to make its banking operations and interaction with its customers hassle-free
The system has been very effective in Nigeria with commendations coming from different stakeholders in the banking sector.
In other to make other African nations, where it has operations to enjoy this service, the management of UBA has decided to take Leo across the border.
As we speak, customers of the lender in Cameroon, Cote D’Ivoire, Congo, Senegal and Zambia, Cote D’Ivoire, Senegal and Congo can have interactions with Leo through the social media platforms.
With the Leo chatbot, customers can easily lodge their complaints through the platform and can also view complaint tickets from the comfort of their devices – mobile phones, laptops, tablets, palmtops and the likes.
Users can derive vital information from the chatbot as he can provide the names of global personalities around key markets.
Another new feature of Leo is that when asked, he can provide the current time in any city and the weather conditions making it easy for customers and non-customers who seek to navigate between cities to do so with ease.
This is in addition to the other key features of the artificial intelligence personality which include addressing any type of banking concerns raised by customers.
They will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and airtime top up. They will also be able to confirm cheques, pay bills; apply for loans, freeze accounts, request for mini statements, amongst other things.
Commenting on this development, Group Managing Director of UBA, Mr Kennedy Uzoka, stated that the launch of Leo was part of initiatives aimed at putting the bank’s customers first with UBA continuously developing strategies aimed at easing transactions for the bank’s numerous users, while ensuring utmost safety of their transactions.
“The formulation of this product is consistent with the bank’s ‘customer first’ philosophy, where we are doing things not the way we like, but focusing on what the customers want, where they want it, and in the exact platform they want it.
“At UBA, we have been working with technology giants that have the global capacity to ensure not only seamless but also effortless banking for millions of our customers across Africa.
“We at UBA have collaborated with Facebook to come up with this innovation that is capable of revolutionising the way banking is done in Africa,” Mr Uzoka said,
The bank chief noted that Leo will in the nearest future show up on other social platforms, adding that all it takes to enjoy the services is simply to have a Facebook account.
Banking
CBN’s AML Rule a Strategic Leap for Digital Trade—Brad Levy
By Adedapo Adesanya
The chief executive of ThetaRay, a fintech software and big data analytics company, Mr Brad Levy, says the recent directive by the Central Bank of Nigeria (CBN) requiring financial institutions to deploy automated anti-money laundering (AML) systems is a strategic leap towards building a modern financial system optimised for digital trade.
The central bank issued a circular on March 10 requiring banks, mobile money operators and other regulated institutions to deploy automated AML solutions within 18 to 24 months. The move signals a shift by the regulator to tighten oversight and reduce financial crime risks in Nigeria’s banking system, as digital transactions continue to grow.
Mr Levy, whose ThetaRay works with financial institutions and fintechs across Africa, including in Nigeria, to implement AI-powered AML transaction monitoring solutions capable of detecting complex financial crime patterns in real time, noted that Nigeria is applying revolutionary methods in financial regulation—skipping older, manual compliance systems and going straight to advanced, AI-driven ones.
“The CBN’s mandate is Nigeria’s ‘mobile phone’ moment for financial integrity. Just as Africa bypassed landlines for mobile and the U.S. lagged on chip-and-pin tech, Nigeria is now leapfrogging the failing, manual ‘landline’ era of compliance. By mandating AI, Nigeria is skipping decades of Western technical debt to build a 21st-century infrastructure of trust that moves at the speed of modern trade,” he told Business Post.
Automation and AI in AML have shifted from a competitive advantage to a regulatory requirement, and the new CBN mandate will help Nigerian banks and fintechs in several areas, including achieving transparency, as transactions are continuously monitored and recorded in real time. This allows for the immediate detection of irregularities such as fraud or money laundering, significantly reducing the window for illicit activities to go unnoticed.
The new rules could drive significant investment in compliance technology, as institutions move away from manual processes that are slower and more prone to errors.
The requirements cover key areas such as transaction monitoring, customer due diligence, risk profiling, case management and regulatory reporting, all of which must now be automated.
The CBN’s directive comes amid intensifying global regulatory pressure on financial institutions to strengthen AML controls, particularly within rapidly expanding digital economies. For Nigeria, these new requirements are poised to significantly transform how banks approach compliance while also opening up new opportunities for startups to deliver specialised compliance and regulatory technology solutions.
Banking
Fidelity Bank Plans Gele Masterclass for Women March 30
By Modupe Gbadeyanka
On Monday, March 30, 2026, Fidelity Bank Plc will host a Gele Masterclass to help women build practical, income-generating skills, strengthen professional visibility, and accelerate career growth.
This event will be the second part of a series of masterclasses and support initiatives planned for March 2026 in commemoration of International Women’s Day under the theme Give to Gain.
On March 18, 2026, the lender, through its women-focused proposition, HerFidelity, hosted a masterclass on communication and presentation.
The session offered practical guidance on audience engagement, event moderation, confidence-building, and personal branding, with a strong focus on women looking to improve their public speaking and professional presence.
HerFidelity is positioning the session as a celebration of cultural expression and a marketable skill women can turn into a source of income.
In addition to the masterclasses, the bank will provide professional headshot sessions to help participants update their personal and professional profiles.
“At Fidelity Bank, we believe that empowering women economically creates an impact that extends beyond the individual. It strengthens families, grows businesses, and uplifts communities. That is why we have designed an elaborate plan to upskill women throughout this month.
“We want women to leave these sessions with practical tools they can apply immediately, whether that is speaking confidently in public, building a stronger personal brand, or learning a skill that can generate income,” the Divisional Head of Small and Medium-scale Enterprises Banking at Fidelity Bank, Ms Ugochi Osinigwe, said.
Earlier this month, the bank reaffirmed its commitment to women’s economic empowerment with the signing of strategic MoUs with partner organisations at the launch of its Give Her Power initiative on March 5, 2026.
The collaborations, anchored on the bank’s HerFidelity Apprenticeship Programme, are designed to expand access to vocational training, business support, and sustainable enterprise opportunities for women across multiple sectors.
As part of the initiative, Fidelity Bank is distributing 1,000 sewing and grinding machines to empower women-led microbusinesses across Nigeria.
Banking
UBA, NiDCOM to Unlock Diaspora Capital for Nigeria’s Growth
By Modupe Gbadeyanka
A partnership aimed to unlock diaspora capital for Nigeria’s growth has been deepened by the United Bank for Africa (UBA) Plc and the Nigerians in Diaspora Commission (NiDCOM).
The chief executive of UBA, Mr Oliver Alawuba, underscored the diaspora’s critical role as a powerful economic force and a generation of builders shaping new narratives for the continent.
He also reiterated the financial institution’s readiness to leverage its global network and innovative financial solutions to support diaspora engagement, urging Nigerians abroad to tap into opportunities within Africa’s economic landscape.
“You are not limited here; you have opportunities on the continent, and we want you to make good use of them. That is where banking, and we at UBA, become the connecting point that you need to access the opportunities back home.
“Whether you like it or not, the returns are high in Africa, and we are here to help you navigate that space,” the UBA chief said on Monday when he hosted key representatives of NiDCOM led by its chairman, Mrs Abike Dabiri, at the bank’s office in the United Kingdom.
UBA recently launched a Diaspora Banking platform to provide a seamless, integrated platform for Africans in the diaspora to bank, invest, and manage their financial obligations back home, thus connecting global Africans with investment and wealth opportunities.
The lender introduced the platform, with leading ecosystem partners representing a major step in redefining diaspora banking beyond remittances toward structured wealth creation and long-term investment.
“With UBA, you have a financial partner that is with you, that understands what you are going through, and that can support you to make sure you realise your aspirations, both here and in the country,” Mr Alawuba noted.
In her remarks, Mrs Dabiri-Erewa praised UBA for being a trusted financial partner over the years, especially with the recent launch of its diaspora platform.
“Many of you here are the real game-changers. “For years, it has been wonderful engaging Nigerians all over the world. When I started, it felt like we only heard the bad stories, not the good ones. What we have tried to do internationally is to tell and celebrate the good stories. We have Nigerians doing well all over the world, and they are in this room. We must continue to celebrate you,” she stated.
While remarking that the meeting demonstrates a significant step in aligning public and private sector efforts to deepen diaspora inclusion and accelerate Nigeria’s development agenda, she pledged closer collaboration in driving policies and initiatives that encourage Nigerians abroad to actively participate in the country’s economic growth.
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