Banking
UBA to Takes Leo to Other African Markets to Redefine e-Banking
By Dipo Olowookere
Recently, the United Bank for Africa (UBA) Plc launched an Artificial Intelligence personality called Leo to make its banking operations and interaction with its customers hassle-free
The system has been very effective in Nigeria with commendations coming from different stakeholders in the banking sector.
In other to make other African nations, where it has operations to enjoy this service, the management of UBA has decided to take Leo across the border.
As we speak, customers of the lender in Cameroon, Cote D’Ivoire, Congo, Senegal and Zambia, Cote D’Ivoire, Senegal and Congo can have interactions with Leo through the social media platforms.
With the Leo chatbot, customers can easily lodge their complaints through the platform and can also view complaint tickets from the comfort of their devices – mobile phones, laptops, tablets, palmtops and the likes.
Users can derive vital information from the chatbot as he can provide the names of global personalities around key markets.
Another new feature of Leo is that when asked, he can provide the current time in any city and the weather conditions making it easy for customers and non-customers who seek to navigate between cities to do so with ease.
This is in addition to the other key features of the artificial intelligence personality which include addressing any type of banking concerns raised by customers.
They will be able to open new accounts, receive instant transaction notifications, check their balances on the go, transfer funds and airtime top up. They will also be able to confirm cheques, pay bills; apply for loans, freeze accounts, request for mini statements, amongst other things.
Commenting on this development, Group Managing Director of UBA, Mr Kennedy Uzoka, stated that the launch of Leo was part of initiatives aimed at putting the bank’s customers first with UBA continuously developing strategies aimed at easing transactions for the bank’s numerous users, while ensuring utmost safety of their transactions.
“The formulation of this product is consistent with the bank’s ‘customer first’ philosophy, where we are doing things not the way we like, but focusing on what the customers want, where they want it, and in the exact platform they want it.
“At UBA, we have been working with technology giants that have the global capacity to ensure not only seamless but also effortless banking for millions of our customers across Africa.
“We at UBA have collaborated with Facebook to come up with this innovation that is capable of revolutionising the way banking is done in Africa,” Mr Uzoka said,
The bank chief noted that Leo will in the nearest future show up on other social platforms, adding that all it takes to enjoy the services is simply to have a Facebook account.
Banking
Post-Recapitalisation: Cardoso Warns Banks to Guard Against Emerging Risks
By Adedapo Adesanya
The Governor of the Central Bank of Nigeria (CBN), Mr Yemi Cardoso, has urged banks to remain vigilant and take proactive measures against emerging risks following the conclusion of the banking sector recapitalisation exercise.
He made the call while announcing the outcome of the Monetary Policy Committee (MPC) meeting, where the Monetary Policy Rate (MPR) was retained at 26.5 per cent amid sustained inflationary pressures and global economic uncertainties.
According to him, the MPC welcomed the successful recapitalisation exercise, which resulted in the emergence of 33 stronger banks with improved financial soundness indicators and greater capacity to support economic growth.
However, he warned that the strengthening of balance sheets must be matched with strong risk management frameworks to safeguard financial system stability.
“The MPC also noted with satisfaction the successful conclusion of the banking recapitalisation exercise, which culminated in the emergence of 33 banks with stronger financial soundness indicators enhancing their capacity to support the economy,” Mr Cardoso said.
The central banker added that the committee “urged the banks to remain proactive and adopt necessary measures to address potential post-recapitalisation risks towards preserving financial system stability.”
Mr Cardoso said the decisions were based on a “comprehensive assessment of risks to the outlook,” noting that despite marginal increases in inflation, the broader macroeconomic environment remained stable.
“Although inflation has risen marginally for two consecutive months, largely induced by external shocks, the committee recognises its transitory nature and remains confident that the current macroeconomic environment is sufficiently robust to support a return to disinflation,” he stated.
The committee also highlighted spillover effects from the Middle East crisis, which have pushed up global energy and logistics costs. However, it said the impact on Nigeria had been muted due to earlier policy reforms.
“These include exchange rate stability, improvements in external reserve buffers, strengthened monetary policy transmission, a well-capitalised banking system and ongoing fiscal consolidation, which have significantly bolstered the economy’s ability to absorb external shocks,” Mr Cardoso explained.
He further said the committee noted that a cautious and vigilant policy stance remains necessary to anchor inflation expectations and maintain macroeconomic stability.
“The committee was therefore convinced that the essential conditions for price stability remain firmly in place,” Mr Cardoso said, adding that policymakers will continue to monitor both domestic and global developments closely.
Banking
Fidelity Bank Feeds Over 1,500 Residents in Surulere Lagos
By Modupe Gbadeyanka
Over 1,500 residents in Surulere, Lagos State, have received food packs from Fidelity Bank Plc under its Fidelity Food Bank initiative.
The items were distributed to beneficiaries in partnership with the Office of the Personal Assistant to the President on Constituency Affairs and the Sodiq Abiodun Ogundare (SAO) Foundation.
The financial institution developed the scheme to reinforce its commitment to community welfare and sustainable development.
The Regional Bank Head for Victoria Island/Lekki at Fidelity Bank, Mr Nnamdi Edekobi, described the initiative as a reflection of the lender’s unwavering dedication to improving the well-being of its host communities.
“Today goes beyond the distribution of food items; it is about uplifting lives, creating opportunities, and strengthening our commitment to the well-being of families in this community.” Mr Edekobi, represented by the Branch Leader for Adeola Odeku Branch, Ms Ifeyinwa Asomugha, stated.
He disclosed that since its inception, the initiative has distributed more than 150,000 food packs across Nigeria’s six geopolitical zones, positively impacting hundreds of communities nationwide.
“Today’s outreach has provided over 1,500 beneficiaries with essential feeding supplies that will help address hunger, support healthy living, and improve the overall well-being of families. This initiative also aligns with the United Nations Sustainable Development Goal 2, which focuses on achieving Zero Hunger,” he added.
Mr Edekobi further commended the Personal Assistant to the President on Constituency Affairs, Ms Khadijat Kareem Omotayo, for supporting the initiative and fostering impactful partnerships that benefit underserved communities.
On her part, Ms Omotayo praised Fidelity Bank and the SAO Foundation for bringing meaningful support to residents of Surulere.
“I am very happy that the foundation is growing. Fidelity Bank are our people, and I appreciate this collaboration that has brought this massive opportunity to our people in Surulere Constituency 1,” she stated.
She expressed optimism about sustaining future partnerships with the bank to continue improving the lives and livelihoods of Nigerians.
Banking
Entries for Wema Bank One-Day MD/CEO Children’s Day Initiative Close Wednesday
By Aduragbemi Omiyale
Children and teens interested in participating in becoming the chief executive of Wema Bank for one day have till Wednesday, May 20, 2026, to submit their entries.
The One-Day MD/CEO initiative was introduced by Wema Bank in 2025 to commemorate Children’s Day in a uniquely unprecedented manner.
The winner of the maiden edition was a 12-year-old Chiderije Mbah, inspiring children across the country to put in the work towards a successful future.
Inspired by the bank’s 80th anniversary theme, 80 Years of Impact, A Future of Possibilities, the Wema Bank One-Day MD/CEO initiative served as a bridge between past and future, giving children across Nigeria the once-in-a-lifetime opportunity to become the MD/CEO of Wema Bank for one day—Children’s Day.
For the 2026 Children’s Day celebration, Wema Bank will give another child or teenager [ages 0-16] a chance to step into the shoes of the chief executive of the bank, Mr Moruf Oseni, for a day.
The child will get to oversee board meetings, make tactical decisions, and experience firsthand the demands and responsibilities that come with the office of MD/CEO, especially for an institution like Wema Bank, Nigeria’s oldest indigenous national bank, most innovative and pioneer of Africa’s first fully digital bank, ALAT.
To participate, children/teens are expected to record a 60-second video detailing what their ideal role in banking would be and what they hope to achieve. This video is to be posted on any social media platform using #EvolutionOfPossibilities and tagging @wemabank on the post. The post with the highest number of likes emerges as the winner, and the winner gets to become MD/CEO of Wema Bank on Monday, May 25, 2026, in celebration of Children’s Day, with parents and teens encouraged to hurry and make their submissions before the deadline.
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