Brands/Products
Contempt: NBC Floors Rite Foods at Lagos Court
By Adedapo Adesanya
A Federal High Court in Lagos has set aside committal proceedings filed by Rite Foods Limited against the Nigerian Bottling Company (NBC) arising from the trademark infringement tussle between the two parties.
Justice Ambrose Allagoa set aside the suit while delivering a ruling on the various motions filed and argued by the respective parties on Wednesday.
Rite Foods had initiated a contempt proceeding against NBC and its management over issues bordering on alleged infringement on the Lion head trademark of its Fearless energy drink.
The substantive passing-off suit was filed by the plaintiff before Justice Chukwujekwu Aneke sometime in March in suit No: FHC/L/CS/92/2021.
The plaintiff alleged that the defendant had infringed on its trademark with its Predator energy drink by adopting a Lion head similar to the same mark on its Fearless energy drink brand.
The plaintiff claimed that it has been trading with the lion image since 2017 before NBC’s Predator drink came into the market in 2020.
It, therefore, consequently, sought an exparte order before Justice Aneke, restraining the defendants from passing off on its energy drink, in a manner capable of infringing on its brand and the judge consequently dismissed the order.
NBC on its part had filed an appeal, and accordingly, applied for a stay of proceedings before Justice Aneke, in order to await the outcome of the appeal.
Worried by the non-compliance with the interim order of the court, the plaintiff then initiated a contempt suit before Justice Allagoa, seeking committal proceedings against the defendants for alleged disobedience of court orders.
The alleged contemnors on their part also filed motions before Justice Allagoa, seeking an order dismissing the contempt proceedings in its entirety.
They had argued that the committal suit cannot be enforced since the orders of Justice Aneke had already been discharged on September 27.
At the last adjourned date on November 15, the court heard arguments from the respective counsels to the parties, who moved, adopted and argued their motions.
The court consequently reserved the ruling for Wednesday, December 1.
Delivering its ruling the court held: “I have perused the processes filed pursuant to the two applications and argument of counsels, and it is noted that the two motions brought by the first and second contemnors/applicants seek for an order setting aside the committal proceedings in its entirety.
“All parties are in tandem in conceding to the fact that the interim orders of an injunction based on which the plaintiff seeks to commit the defendant for contempt, has been discharged by the court that granted the order.
“That order was discharged by my learned brother, Justice C.J Aneke on the 27th day of Sept. 2021.
“Whereas the plaintiff/respondent argued that this court can punish for contempt for the period of the orders, the defendants/applicants argue otherwise.
“I am in agreement with the principle of law that a committal proceeding by its nature is a legal enforcement mechanism used to mandate the compliance to a validly existing and enforceable order, undertaking or directive of the court.
“The foundation for any committal proceedings is, therefore, a disobedience of a valid, existing, and enforceable order of the court.”
Relying on a judicial authority as held by Justice Tobi JCA, the court said that a committal proceeding must proceed against a valid judgment against the person who is alleged to be in contempt of court.
It held that if there was no such valid judgment, you cannot rely on the court to hold them in contempt.
“The question in the instant case, therefore, is whether the order of my Lord Justice C.J Aneke having been vacated on Sept. 27, is still enforceable to warrant this court to punish the alleged contemnors of the vacated order.
“My answer is that this court cannot; I am in agreement that it is trite law that the discharge or setting aside of an order of court automatically by implication, qualifies such order as a nullity or void ‘ab initio.’
“Without much ado, the motion filed by the alleged contemnors on Oct. 15 and Oct. 18 has merit.
“Consequently, the committal proceedings as initiated by the respondents against the defendant/applicant is hereby set aside in its entirety including the issuance of all court processes and forms used by the plaintiffs in commencing the proceedings.
“This is the ruling of the court,” Allagoa held according to court documents.
Brands/Products
Glovo Strengthens Customer Experience With LiveOps Hub in Abuja
By Modupe Gbadeyanka
To boost customer experience and operational resilience, leading technology platform offering on demand services from restaurants, supermarkets and stores, Glovo, has launched its LiveOps Hub in Abuja.
The Abuja LiveOps Hub demonstrates the company’s ongoing investment in innovation, reliability, and human capital development in Nigeria.
It was learned that the new facility integrates advanced Artificial Intelligence (AI) technology with human intelligence to ensure seamless and secure service.
With this, it will be able to tackle key challenges within Nigeria’s fast-growing Qcommerce ecosystem, including low digital trust, infrastructure volatility, and the need for 24/7 real-time service.
With a team of over 100 trained professionals, the hub provides live operational support for customers, riders, and vendors that use the Glovo platform nationwide.
“The LiveOps Hub in Abuja reflects our investment in resilience and reliability. We have invested heavily in redundant high-speed satellite links and powerful backup power solutions, including generators and solar systems, to ensure our team operates 24/7 without downtime.
“This means we are always available when customers, riders, or vendors need us most,” the General Manager for Glovo Nigeria, Ms Lamide Akinola, stated.
The hub’s tiered support system is built around specialized “Pods”, such as Refunds, Rider Support, and Vendor Relations, allowing agents to resolve complex cases faster and with greater precision.
Since its establishment in early 2025, the team has maintained an impressive 90 per cent success rate in responding to customer inquiries within 30 seconds, setting a new benchmark for responsiveness and reliability in Nigeria’s on-demand sector.
Beyond speed and technology, the Abuja hub represents Glovo’s belief that great customer support depends on local understanding. In cities where unmapped addresses and complex routes can challenge delivery operations, the locally based LiveOps team plays a key role in helping riders and customers connect seamlessly. Agents use their knowledge of neighbourhoods, landmarks, and delivery patterns to solve navigation-related issues in real time, bridging the gap between technology and on-the-ground realities.
Beyond operations, the Abuja Hub doubles as a LiveOps Academy, dedicated to nurturing and retaining Nigerian talent. Agents receive training beyond customer service, including business analysis, fraud detection, and project management. This investment not only builds long-term skills but also strengthens Nigeria’s growing digital service ecosystem and contributes to a more resilient digital economy.
“Our approach combines people, technology, and local understanding. We are not just solving customer challenges, we are building trust in Nigeria’s digital economy by showing that reliability, innovation, and opportunity can coexist,” Ms Akinola added.
The Abuja LiveOps Hub plays a key role in Glovo’s long-term vision: setting new standards for customer experience, operational excellence, and localized innovation across Africa. Through this investment, Glovo reaffirms its commitment to defining what exceptional service looks like in the fast-evolving Quick-Commerce sector
Brands/Products
Brian Nwana, Sisi Yemmie, 10 Others Become MAGGI Food Ambassadors
By Dipo Olowookere
Twelve food content creators have been chosen as the new MAGGI Food Ambassadors, and would be expected to use their platforms to promote the seasons produced by Nestle. The next generation of culinary innovators will drive authentic African food storytelling across digital platforms.
The new ambassadors are Brian Nwana, Sisi Yemmie, Ify’s Kitchen, Geenafoodiesandspice, Dr Jamila Lawal, Anisah Lawal (the.chefnisah), Mariam Buhari (Fabulous_nosh_and_recipes), Egbe Chukwualuka (cookwith_aluks), Okeke Oluebube (cookwith_mimii), Samira Abdullahi (Samrahs_cuisine), Zainab Saad Ahmed (Hanan_malab), and Bello Yasmine Mansur (Yasmieen_ymb).
These persons were unveiled by the leading culinary brand at the second edition of the MAGGI Creators Conference, themed The MAGGIVerse 2.0.
Held from November 1–2, 2025, in Lagos, the two-day event brought together hundreds of digital storytellers, food influencers, and creative entrepreneurs from across West and Central Africa. The conference served as a vibrant hub for learning, collaboration, and inspiration—exploring how creativity, storytelling, and innovation continue to shape Africa’s digital and culinary landscape.
In her welcome address, the Category Marketing Manager for Culinary (MAGGI) at Nestlé Nigeria, Ms Funmi Osineye, emphasized the brand’s long-term commitment to empowering African creators:
“The creator economy in Africa is redefining how stories are told, livelihoods are built, and communities are shaped. Through the MAGGIVerse, we’re helping creators turn passion into purpose while building a connected ecosystem that celebrates culture, creativity, and shared growth,” she stated.
Building on the success of its debut edition in 2024, this year’s conference featured panels, workshops, and masterclasses on storytelling, brand building, and digital monetization. Highlights included a TikTok Masterclass on content algorithms and authentic influence, as well as engaging discussions on “The Palette of Digital Content,” featuring Sisi Yemmie, Noble Igwe, Dr. Jamila Lawal, and Gina Ehikodi-Ojo.
In her keynote address, the former Nestle Director for Marketing Services Manager at Nestlé Nigeria and chief executive of Entod Marketing Limited, Mrs Iquo Ukoh, said, “We are witnessing a cultural evolution. Preserving traditional dishes and presenting them authentically online will be key to maintaining Africa’s culinary heritage.”
Brian Nwana, Guinness World Record holder and digital food creator, delivered an inspiring session on The Future Plate: Marrying Culinary Arts with Digital Frontiers, encouraging creators to stay consistent, leverage data, and seize seasonal opportunities to grow visibility and influence.Detty December is coming, an opportunity to trend food content because tourists will surely need to know where and what to eat.
Ghanaian lifestyle creator Kojo Junior described the Maggi Creators Conference as a powerful platform for cross-border collaboration and creativity in Africa’s digital space.It’s a great bridge for creators across countries.
Adding a platform perspective, the Publisher Partnerships Lead for Sub-Saharan Africa at TikTok, Ms Vivian Chuene, said, “The world is watching African creators. Global audiences are curious about African content, and now is the time to position creators to take advantage of that demand.”
Brands/Products
Amazon Unveils Bazaar App in Nigeria for Affordable Online Shopping
By Modupe Gbadeyanka
To enable Nigerians enjoy online shopping, global e-commerce giant, Amazon, has launched its Bazaar App.
The mobile application has hundreds of thousands of affordable products across fashion, home and lifestyle categories, giving users convenient shopping experience.
The Amazon Bazaar app is designed with interactive shopping features, allowing users to enjoy lucky draws, exclusive discounts, and promotional offers.
New customers receive 50 per cent off their first order, while all users benefit from continuous deals and reward programs that make shopping more exciting and budget-friendly.
In addition, Nigerian shoppers can enjoy a blend of affordability and convenience, with most products priced under N15,000 and free delivery available for orders above N30,000.
Customers can browse through thousands of categories, read verified reviews, and make secure payments using internationally accepted cards such as Visa, Mastercard, and American Express.
According to Amazon, the app maintains the same trusted experience as the global Amazon platform but is tailored to reflect local cultures, shopping preferences, and affordability needs.
In line with Amazon’s global standards, the Bazaar app ensures product authenticity, safe transactions, and timely delivery, typically within two weeks. Customers can also request free returns within 15 days and access 24/7 multilingual customer support.
The app supports six major languages, including English and French, and enables Nigerians to shop confidently in their local currency, the Naira.
By launching the Amazon Bazaar app in Nigeria, the company reinforces its commitment to expanding digital access and enhancing e-commerce experiences across Africa. The move is expected to further stimulate the local online retail market, offering consumers more choices and better value for money.
With this launch, Nigeria joins a growing list of countries experiencing Amazon’s Haul and Bazaar shopping model, which has gained traction in markets such as the U.S., UK, France, Japan, Mexico, and the United Arab Emirates.
The platform is now expanding to 14 new destinations, including Hong Kong, Philippines, Qatar, Argentina, and now Nigeria.
The Amazon Bazaar app is now available for download on Google Play Store and the Apple App Store. Nigerians can start exploring thousands of affordable products today, ushering in a new era of convenient and trusted online shopping.
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