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Why Automated Dashboard is Falling Short in PR Measurement

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automated dashboard

By Philip Odiakose

Public relations is an integral part of any organization’s communication strategy. It involves creating and maintaining a positive image of the brand in the minds of the target audience. PR professionals use various tactics, such as media relations, influencer marketing, and content creation, to achieve their goals.

However, measuring and evaluating the effectiveness of these tactics is crucial to understanding the return on objective (ROO) and making data-driven decisions.

In recent years, many PR professionals have turned to automated dashboards to measure and analyze their PR metrics. While these dashboards offer a level of convenience, they are falling short in PR measurement. In this article, I will explore why automated dashboards are not the silver bullet for PR measurement.

  1. Lack of Customization

One of the major drawbacks of automated dashboards is the lack of customization. These dashboards are designed to be a one-size-fits-all solution, which means that they may not capture all the metrics that are relevant to a particular PR campaign or engagement.

For instance, if a company is running a campaign to increase its media presence, the automated dashboard may not track all the relevant metrics, making it difficult to gauge the campaign’s success accurately. Automated dashboards may also not take into account the specific goals and objectives of the PR campaign, resulting in incomplete data and inaccurate results.

  1. Inability to Measure the Quality of Coverage

Automated dashboards are designed to measure the quantity of media coverage, such as the number of mentions, shares, or likes. However, they are unable to measure the quality of the coverage. Quality metrics, such as tone, message penetration, and audience reach, are essential for PR professionals to determine the effectiveness of their campaigns.

Automated dashboards may miss crucial quality metrics that could impact the PR campaign’s success. For example, a high number of media mentions may seem positive, but if the tone of the coverage is negative, it could harm the brand’s image and reputation.

  1. Lack of Human Analysis

Automated dashboards rely on algorithms to analyze data, which may not always produce accurate results. There are certain nuances and context-specific factors that can only be identified by human analysis. For example, a spike in media coverage for a particular brand could be due to negative news coverage, which an automated dashboard may not be able to differentiate from positive coverage.

Human analysis is necessary to understand the context and nuances of PR measurement accurately. Automated dashboards may also miss out on important trends and patterns that require a human touch to identify and analyze.

  1. Inability to Integrate with Other Data Sources

PR measurement is not just about measuring media coverage. It requires integration with other data sources, such as web analytics, sales data, and customer feedback. Automated dashboards may not be able to integrate with all these sources, making it difficult for PR professionals to get a holistic view of the campaign’s effectiveness.

For instance, if a PR campaign is designed to increase sales, the automated dashboard may not be able to connect the media coverage to the actual sales figures, leading to incomplete data and inaccurate results.

  1. Lack of Actionable Insights

Automated dashboards provide a lot of data, but they may not provide actionable insights. PR professionals need insights to make data-driven decisions and improve their campaigns. Automated dashboards may not provide insights that are specific to the campaign’s objectives, making it difficult to improve and optimize the campaign.

PR professionals need insights that can help them identify what is working and what is not and make adjustments accordingly. Automated dashboards may not be able to provide such insights, resulting in incomplete data and inaccurate results.

In conclusion, automated dashboards may offer a level of convenience in PR measurement, but they are falling short of providing accurate, comprehensive, and actionable insights.

PR professionals should opt for Media Intelligence Consultants that provide human analysis and measure both the quantity and quality of media coverage. Such solutions can help PR professionals make data-driven decisions and improve their campaigns’ effectiveness.

Philip Odiakose is the Chief Insights Consultant at P+ Measurement Services, a Media Intelligence Consultancy in Lagos state, Nigeria.

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Dangote Salt Gives Trucks, Cash Credits to Customers

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Dangote salt customers trucks

By Aduragbemi Omiyale

Gift items worth millions of Naira were dolled out to customers by NASCON Allied Industries Plc, otherwise known as Dangote Salt.

The company splashed trucks and cash credits to 50 outstanding customers at its 2025 Customers Dinner and Awards Night in Abuja on Thursday.

One of the beneficiaries, Mr Ali Balarabe, who got a 20-ton truck and cash credit, expressed appreciation for the recognition, noting that it reflects the company’s commitment to excellence.

Mr Balarabe further pledged to sustain his loyalty and continued support, promising to remain a steadfast and devoted customer in the years ahead.

Other customers who received truckload awards and cash credits included Mr Ibrahim Achida, Muabsa Integrated Services, Fanisau Enterprises, Idris Saleh Nigeria Limited, Sani Adamu Trader, and GIA Global Concept, among others.

The president of Dangote Group, Mr Aliko Dangote, in his remarks, thanked consumers for their loyalty, and also commended the company’s board, management and staff for their unwavering dedication, professionalism, and consistent contributions to the organisation’s growth and sustained market leadership.

“Recognising customers is not just good relationship management – it is good business. It sends a clear message to our people that customer service is truly one of our core values.

“Looking ahead, we will continue to invest in brand equity, supply chain efficiency, sustainability, and digital capabilities. But these investments only create value when they are aligned with customer realities. Your continued engagement and feedback remain critical,” he said.

In his speech, the chairman of NASCON Allied Industries, Mr Olakunle Alake, said, “As a quoted company, we are accountable to shareholders, regulators and the investing public. But the confidence of the market is ultimately rooted in the performance, and market performance depends on customers who believe in our brands.”

The Managing Director of the firm, Aderemi Saka, stated that the central message of the awards night was to celebrate and appreciate the company’s customers, noting that the organisation’s success is closely tied to the growth and prosperity of its customers.

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IVI PR Opens Registration for IviTrybeSage Masterclass

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IviTrybeSage Masterclass

By Modupe Gbadeyanka

Lagos-based strategic communications firm, IVI PR, has called for registration for its exclusive masterclass designed specifically for the modern PR professional known as IviTrybeSage.

A statement from the company said registration would remain open until capacity is reached. Given the exclusive nature of the IviTrybeSage programme, spaces are strictly limited to ensure an intimate, high-impact learning environment.

Interested professionals can secure their spot by completing the form via https://forms.gle/sqvTe1sNM4ure8iJ7.

Business Post gathered that the curriculum will cover brand personality and storytelling, public relations strategy, media relations, crisis management, social media and digital PR, influencer marketing, and more.

Participants will learn how to move beyond traditional press releases into the realm of strategic influence and creative storytelling, transitioning from foundational PR tactics towards the sophisticated demands of today’s global market.

IviTrybeSage is open to fresh graduates seeking the skills necessary for an upward trajectory in strategic communications, as well as entry-to-senior level PR and marketing practitioners, corporate communications executives, and ambitious agency leads.

In an era where the media landscape shifts daily, IviTrybeSage serves as a bridge between academic theory and real-world PR and communication demands. The programme focuses on providing practical, cutting-edge skills to create a pipeline of highly competent talent.

The PR industry is a dynamic field defined by rapid digital transformation and shifting audience behaviour. For PR practitioners to transition from mere messengers to high-value strategic partners, continuous skill acquisition is imperative.

Today’s practitioners must master a diverse toolkit that includes data and trend analysis, crisis management in the age of ‘cancel culture’, and strategic storytelling.

By proactively sharpening these skills, PR professionals ensure they can navigate complex algorithmic changes and evolving social trends, allowing them to protect brand reputations with precision and command a well-earned seat at the executive table.

The chief executive of IVI PR, Mr Nosa Iyamu, while commenting on the initiative, said, “In an era of noise, it is imperative that clarity is prioritised through strategic communication. The industry is evolving at breakneck speed.

“IviTrybeSage isn’t just a training session; it’s a community for those ready to lead the conversation rather than just follow it. It is for those who want to understand how to drive clarity rather than join the bandwagon of those who merely sell noise.”

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PR Firm Wimbart Creates Subsidiary for Africa’s Early-Stage Companies

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Maria Adediran Wimbart Lite Jessica Hope Wimbart CEO

By Adedapo Adesanya

Wimbart, an award-winning Public Relations agency specialising in business and technology sectors across Africa and emerging markets, has launched a subsidiary called Wimbart Lite, designed specifically for pre-seed and early-stage startups that have raised under $1 million.

To lead the new division, the agency has appointed Ms Maria Adediran, Associate Director and founding team member, as Head of Wimbart Lite.

Launched in 2015, Wimbart has built a strong track record across African markets, including Nigeria, Kenya, South Africa, and Egypt, specifically helping companies navigate the continent’s most complex news cycles.

As the African tech ecosystem continues to mature, competition for attention has become increasingly intense. In this environment, clear and consistent communication across online, broadcast, and print media is no longer a luxury for startups but a business necessity.

Wimbart Lite responds to this need by bridging the communications gap for early-stage companies. It provides focused, fast-turnaround support for startup teams, venture capital portfolios, and global partners seeking credible, well-positioned storytelling that cuts through a crowded media landscape.

Specifically curated for African companies that have raised under $1 million, Wimbart Lite adopts a service-led, menu-based approach built around three core strategic routes. Each route is designed to meet the communications needs of early-stage businesses as they scale visibility, credibility, and investor confidence.

The milestone announcement pack focuses on press releases and strategic media outreach to support key moments such as product launches, partnerships, and major company updates. This ensures that important developments are clearly articulated and positioned to reach relevant audiences.

The founder profile pack centres on thought leadership, using op-eds and interview pitching to amplify leadership voices. It helps founders articulate their vision, share category insights, and establish authority within their industries.

The fundraising pack delivers coordinated funding communications tailored to early-stage rounds and venture capital portfolios. It supports clear, consistent messaging during fundraising activities and includes a 15 per cent discount for portfolio companies.

Speaking on this, the chief executive of Wimbart, Ms Jessica Hope, said, “Wimbart was built in the trenches with African tech founders – before the market had fully caught up with their vision. Wimbart Lite has been in development for some time, as a service for early-stage companies who may not require full-blown month-on-month public relations support, but do need to get a news story “out there”.

“Maria is Wimbart’s day one and has grown with the company, and with dozens of African tech start-ups over the past decade; she understands exactly how to turn a good story into something that actually travels.”

With over a decade of experience across consumer and corporate PR, Ms Adediran has led multi-market campaigns for VCs and high-growth companies from early-stage to unicorn, including Andela, M-KOPA, TLcom, and Kobo360. As Head of Wimbart Lite, she will set the division’s vision and lead its growth, overseeing new business and delivery standards.

The new Head of Wimbart Lite added, “I joined Wimbart at a time when African tech was still small enough that a $1M raise felt like a massive milestone for the whole ecosystem. Now that the market has matured, early-stage teams are put under the microscope much earlier. Wimbart Lite exists to turn real work and traction – early milestones, partnerships, and fundraises – into a clear, credible story the ecosystem can understand and trust.”

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