By Dipo Olowookere
Founder and CEO of Africa Delivery Technologies (ADT), developer of the kwik app, Mr Romain Poirot-Lellig, has assured customers of the on-demand and last-mile delivery platform of improved services in Lagos, where it launched its operations two months ago.
Since its launch in the metropolis, Kwik Delivery platform has reached 2000 verified customers and is already well on its way toward 3000 verified customers.
Kwik verifies its customers through mobile phone OTP as well as email verification. In addition, corporate customers need to provide their corporate registration number and are brought on board by a dedicated team that checks their background.
In a statement, Mr Poirot-Lellig said, “We are thrilled by the response from Lagosians to our on-demand B2B delivery service.
“Among the 2000 verified customers are several large corporate accounts as well as numerous merchants relying on our service to deliver good and documents to their suppliers, customers, business partners and so on.”
Kwik is seeing a very wide typology of customers signing up and using its platform, from pharmaceutical companies such as Medsaf to construction companies like SPIE to automotive companies such as Mitsubishi.
Kwik is also used by hundreds of merchants who use it to make deliveries to their suppliers and to their customers in Lagos.
“We are also thrilled to observe that not only our customers return, but that they are using the service for farther and more complex delivery use cases as they gain confidence in our ability to deliver to them a great service. Average order value is going up,” the CEO said further.
Concluding, Mr Poirot-Lellig assured customers of the company that, “We will continue to work hard to expand and improve our service for them.”
