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Top 5 Trends Reshaping B2B Marketing in 2023

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B2B marketing1

Introduction

In recent years, we’ve seen a dramatic shift in the landscape of B2B marketing. With the advent of new technologies and changes in buyer behaviour, businesses are having to adapt their marketing strategies to stay ahead of the curve. Right from allocation of budgets to utilization of resources the trends a changing dramatically.

According to a recent survey conducted by Statista among B2B businesses worldwide, a significant 50% of respondents reported their intention to increase spending in the upcoming year. This highlights a positive trend in the industry’s growth and suggests that companies are willing to invest more in marketing strategies to achieve their goals.

Furthermore, another survey revealed the most popular marketing tactics implemented by B2B businesses, with email marketing being the most widely used tactic at 84%. Social media and social media advertising ranked second at 75%, followed by blogging and content marketing at 69%. SEO ranked fourth at 60%, while tradeshows and events came in fifth at 54%.

These findings indicate that digital marketing continues to dominate B2B marketing efforts, with email and social media being the primary channels used to reach target audiences. Here are some of the top trends that are reshaping B2B marketing:

  1. The rise of account-based marketing:

With the increased focus on developing relationships with key accounts, account-based marketing has become one of the most popular strategies among B2B marketers. This tailored approach allows businesses to better meet the needs of their most valuable customers.

  1. The power of content marketing:

In order to reach and engage today’s buyers, businesses need to create compelling content that addresses their specific pain points. From blog posts and eBooks to infographics and webinars, high-quality content is essential for driving demand and generating leads.

  1. The importance of data-driven decision making:

In order to be successful, businesses need to make decisions based on data rather than gut instinct. By tracking key metrics such as website traffic and conversion rates, marketers can gain insights into what’s working and what isn’t, and adjust their strategies accordingly.

  1. The growth of social media:

Social media has emerged as a powerful tool to reshaping B2B marketing, allowing them to build relationships with potential customers and create brand awareness. However, with so many platforms to choose from, it’s important to select the right ones for your.

Trend #1: Artificial Intelligence and Machine Learning

Artificial intelligence (AI) and machine learning are two of the most talked-about topics in the business world today. And for good reason: these technologies have the potential to transform the way businesses operate and interact with customers.

In marketing, AI and machine learning can be used to personalize messages, understand customer needs and preferences, and even predict future behaviour. These capabilities are already being used by some of the biggest brands in the world to drive real results.

For example, Amazon uses AI to personalize shopping recommendations for its customers. Netflix uses machine learning algorithms to recommend shows and movies that users are likely to enjoy. And Facebook uses AI to help businesses target ads more effectively.

As these examples show, AI and machine learning are reshaping b2b marketing landscape. Here are three trends to watch out for:

  1. Personalization will become more important than ever before.
  2. Chatbots will become commonplace (and more sophisticated).

Trend #2: Automation of Sales and Marketing Processes

MyContactForm.com notes that with the increase in internet usage and online purchasing, many businesses are finding that regular “outbound” marketing methods are less effective than they used to be.

The costs of these methods – like print advertising, TV commercials, and direct mail – are also on the rise. In response, businesses are turning to more modern “inbound” marketing strategies that make use of digital tools and platforms.

One such trend is the automation of sales and marketing processes. By using software to automate repetitive tasks, businesses can free up time and resources for more creative and strategic tasks. Additionally, automation can help to improve accuracy and consistency in data collection and analysis. This can lead to better decision-making about where to allocate resources for maximum impact.

There are a number of different software applications available that can help with automation of sales and marketing processes.

MyContactForm.com notes that some popular options include Hub Spot Sales, Pardot, Marketo, Eloqua, and Infusionsoft. However, it’s important to select the right tool for your specific needs; not all of these applications will be a good fit for every business.

If you’re thinking about implementing automation in your sales or marketing process, myContactForm.com recommends doing some research to determine which application will work best for you. They also suggest starting small by automating only a few tasks at first, so that you can get

Trend #3: Increased Role of Emotional Connections

As we head into 2020, it’s clear that one of the biggest trends reshaping b2b marketing is the increased role of emotional connections.

In a world where consumers are bombarded with marketing messages from all angles, brands that can create an emotional connection with their audience are more likely to cut through the noise and stay top of mind.

One way to create an emotional connection is to tell stories that resonate with your audience. This could be sharing customer stories, or creating content that highlights your brand’s values. Another way to foster an emotional connection is to make it easy for customers to connect with your brand on a personal level. This could be through offering customizable products, or creating a social media hashtag that lets customers share their own experiences with your brand.

No matter what approach you take, remember that emotion should be at the heart of your b2b marketing strategy. By creating an emotional connection with your audience, you’ll be able to build long-lasting relationships that will pay off in the form of loyalty and repeat business.

Trend #4: Rise of Integrated Platforms for Seamless Execution

The rise of integrated platforms is one of the top trends reshaping b2b marketing. Seamless execution across all channels and devices is becoming increasingly important to b2b marketers, and an integrated platform can provide the foundation for this.

By centralizing data and functionality on a single platform, b2b marketers can more easily manage campaigns, analyse performance, and optimize results. Additionally, an integrated platform can help marketers connect with customers across channels in a consistent and personalized way.

Trend #5: Shift towards Digital advertising and Social Media Outreach

There are few things more important to the success of your business than having a solid marketing strategy. And while some things never go out of style—like word-of-mouth marketing, for example— other elements of your marketing mix will need to be updated to stay current. With that in mind, here are five trends that are reshaping b2b marketing:

  1. The rise of digital advertising

As consumers continue to spend more time online, it’s no surprise that businesses are following suit and investing more in digital advertising. In fact, according to a recent study by eMarketer, digital ad spending is expected to surpass $100 billion by 2021. From search engine optimization (SEO) to social media ads, there are a variety of ways to reach your target audience online. And with platforms like Google Analytics, you can track your campaign’s performance and make adjustments accordingly.

  1. The power of social media outreach

Social media is one of the most powerful tools at your disposal when it comes to marketing your business. Not only does it provide an avenue for promoting your brand and connecting with potential customers, but it also allows you to gather valuable feedback and insights. When used effectively, social media can be an invaluable asset in growing your business.

  1. The importance of mobile marketing

With over two billion active smartphones users worldwide, it’s clear that mobile is not going anywhere anytime soon. And as such, businesses need to find ways to reach

Conclusion

In conclusion, 2023 is likely to be a watershed year for reshaping B2B marketing trends. The data and demand are all pointing in the direction of customization, artificial intelligence, collaboration and personalization as being essential elements of success. These five key trends that we talked about will go a long way towards reshaping what was possible with B2B marketing in the past and taking it into an exciting future. Embracing these changes now could mean you have a substantial head start when the time comes to reap their rewards.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via [email protected]

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Economy

NASD Reiterates Commitment to Strategic Direction, Strong Governance

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Eguarekhide Longe NASD Exchange

By Adedapo Adesanya

NASD Plc, which operates Nigeria’s Over-the-Counter (OTC) securities exchange, has reaffirmed its commitment to reinforcing its long-term strategic direction and governance framework.

The exchange recently convened its major shareholders, board members, and executive management at a high-level stakeholder retreat in Lagos.

NASD said, “The retreat held in Lagos brought together key institutional stakeholders for in-depth discussions on NASD’s evolving role within Nigeria’s capital market ecosystem.

“The engagement provided a structured platform for shareholders and management to align on strategic priorities necessary to deepen institutional strength, enhance market relevance, and support sustainable growth.”

The company noted that deliberations focused on the importance of strong shareholder collaboration, disciplined strategy execution, and equitable governance practices to further strengthen investor confidence and long-term value creation.

The statement added that participants exchanged views on navigating market complexity, adapting to regulatory and economic changes, and ensuring that the Exchange continues to operate in line with global best practices while addressing the specific needs of Nigeria’s over-the-counter market.

NASD emphasised that the retreat highlighted the critical role of close alignment among shareholders, the Board, and executive leadership in shaping the Exchange’s next phase of development. By encouraging open dialogue and shared strategic intent, the engagement reaffirmed NASD’s commitment to transparency, institutional resilience, and leadership within the capital market.

The session concluded with a group engagement reflecting the depth of experience, governance oversight, and collective responsibility guiding NASD’s strategic outlook as it continues to enhance its contribution to Nigeria’s financial market architecture.

NASD posted a standout performance in 2025, with its market diversification strategy delivering a surge in listings, deeper market activity, and a sharp expansion in market value across its alternative trading platforms.

Last year, the market capitalisation on the exchange more than doubled to N2.12 trillion, representing a 106 per cent increase from N1.03 trillion in 2024. The number of admitted securities also rose marginally to 47, up from 45 in the prior year, reflecting a 4 per cent growth.

The NASD Securities Index (NSI) rose by 18 per cent to 3,543.74 points, compared with 3,002.68 points in 2024. Similarly, the NASD Pension Index advanced by 21 per cent to 1,032.88 points, up from 954.33 points.

Trading volumes surged significantly during the year. Total volume traded climbed to 14.03 billion units, marking a 377 per cent increase from 2.98 billion units in 2024. However, this sharp rise in volume contrasted with a decline in transaction value, which fell by 43 per cent to N59.29 billion, down from N103.96 billion in 2024.

The total number of deals executed on the platform dropped to 6,456, representing a 26 per cent decline from 8,724 deals recorded the previous year, indicating fewer but larger or more strategic transactions.

The exchange also recorded notable listings in 2025, with Infrastructure Credit Guarantee Company PLC (InfraCredit), Paintcom Investment Nigeria PLC (Paintcom), and MRS PLC admitted to trading.

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Economy

Customs Area 1 Command Generates N288.8bn to Beat 2025 Target by 33%

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Comptroller Salamatu Atuluku

By Bon Peters

The Area 1 Command of the Nigeria Customs Service (NCS) in Port Harcourt, Rivers State, surpassed its 2025 revenue target by generating about N288.8 billion.

In the preceding financial year, the command generated N200.8 billion as revenue, indicating a year-on-year growth of 43.83 per cent.

Addressing journalists in Port Harcourt, the Customs Area 1 Controller, Comptroller Salamatu Atuluku, disclosed that the target for the command last year was N216.9 billion, indicating that this was surpassed by N71.8 billion or 33.1 per cent.

She attributed this achievement to the effectiveness of improved compliance monitoring, enhanced cargo examination processes, automation-driven controls, and sustained stakeholder sensitization.

According to her, the monthly revenue performance remained consistently strong throughout the year, with the highest collection recorded in October 2025 at N33.7 billion.

On export trade facilitation, she hinted that in line with the federal government’s economic diversification agenda, the command intensified efforts toward facilitating legitimate export trade, adding that within the year under review, it processed a total export volume of over a million metric tons, comprising both oil and non-oil commodities with a Free on Board (FOB) value of $463.6 million, which she said contributed meaningfully to Nigeria’s foreign exchange earnings.

In addition, Ms Atuluku stated that N838.02 million was paid as Nigeria Export Supervision Scheme (NESS) charges for both oil and non-oil exports during the year, noting that this reflected an increased exporter participation, improved documentation compliance, and the command’s deliberate efforts to streamline export procedures while ensuring adherence to extant regulations.

On anti-smuggling and enforcement activities, it was disclosed that the command sustained vigorous enforcement operations throughout 2025, deploying intelligence-led interventions, risk profiling, and routine cargo examinations to curb smuggling and protect national interests, resulting in the interception of undeclared pharmaceutical products at the NACHO shed.

The items intercepted included Progesterone 100mg/2ml, and Isifrane IP 250ml among others, discovered in three packages without the mandatory NAFDAC regulatory certification, contrary to import guidelines governing pharmaceutical products, the Controller stated.

In the year under review, the personnel of the command benefitted from periodic training programs, sensitization sessions, operational briefings, and system-focused engagements, particularly in areas of customs automation, risk management, enforcement procedures, and trade facilitation.

On infrastructural development, the command renovated the Quarter Guard, thereby enhancing access control, security coordination, and command presence at the main entry point, including the Command Staff Clinic which was renovated and upgraded to improve healthcare delivery and working conditions for medical personnel, and beneficiaries.

Also, the command executed a Corporate Social Responsibility (CSR) intervention on December 11, 2025, at the Model Primary School I and II, Orominike, D-Line, Port Harcourt, with the donation of customs-branded notebooks, school bags, and school uniforms, aimed at supporting basic education and easing the burden on pupils and parents within the host community.

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Economy

FrieslandCampina, Okitipupa Trigger 0.64% Loss at NASD OTC Bourse

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NASD OTC Bourse

By Adedapo Adesanya

Five securities caused the NASD Over-the-Counter (OTC) Securities Exchange to experience a setback of 0.64 per cent on Monday, February 2.

During the first trading session of February 2026, FrieslandCampinaWamco Nigeria Plc shrank by N4.46 to end at N63.54 per unit versus the previous session’s N68.00 per unit, as Okitipupa Plc depreciated by N3.83 to close at N230.77 per share versus last Friday’s N234.60 per share.

Further, Central Securities Clearing System (CSCS) dropped 50 Kobo to sell at N40.00 per unit compared with the previous closing price of N40.50 per unit, UBN Property Plc dipped by 21 Kobo to N1.99 per share from N2.20 per share, and Acorn Petroleum Plc lost 3 Kobo to end at N1.35 per unit versus N1.38 per unit.

As a result, the market capitalisation went down by N13.98 billion to settle at N2.158 trillion, in contrast to the previous value of N2.171 trillion, and the NASD Unlisted Security Index (NSI) contracted by 23.35 points to settle at 3,606.76 points compared with last Friday’s closing value of 3,630.11 points.

Amid the loss, Geo-Fluids Plc managed to finish green after it chalked up 9 Kobo to sell at N6.84 per share versus the N5.75 per share it ended in the last trading day.

Yesterday, the volume of securities traded by investors surged by 1,238.5 per cent to 3.9 million units from 287,618 units, the value of securities increased by 1,075.2 per cent to N36.0 million from N3.1 million, and the number of deals soared by 90.5 per cent to 40 deals from 21 deals.

At the close of trades, CSCS Plc remained the most traded stock by value (year-to-date) with 15.4 million units valued at N623.9 million, followed by FrieslandCampina Wamco Nigeria Plc with 1.7 million units worth N110.2 million, and Geo-Fluids Plc with 10.6 million units sold for N69.9 million.

CSCS Plc was also the most active stock by volume (year-to-date) with 15.4 million units traded for N623.9 million, trailed by Geo-Fluids Plc with 10.6 million units worth N69.9 million, and Mass Telecom Innovation Plc with 10.1 million units transacted for N4.1 million.

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