Feature/OPED
Data-driven Economy in Nigeria: Perspective, Orientation and Opportunities
By Timi Olubiyi, PhD
In most African countries like Nigeria, individuals are typically born, grow, live through adulthood, retire, aged, and die without the government’s knowing or being aware of their existence.
This happens more in the remote villages and more within the informal sector and within the unbanked population.
Noticeably, due to lack of political will, successive governments and heads of nations in these African countries have ignored the lingering need for a data management system to improve the political, societal, and economic development landscape.
Big data analytics has been the technology drive that many nations of the world are adopting for improved governance, Africa should not be an exception.
A clear instance in recent time was in Nigeria, the biggest economy in Africa, where millions of the citizens were expectant on palliative care from the government but due to logistics and lack of national data bank, it was difficult to achieve a seamless reach to the citizenries.
The distribution could have been more effective with an efficient database and social welfare systems instead of the eventual looting of the stored palliative items that ensued. Social welfare protection is key to provide citizens with an economic safety net during periods of illness, and economic hardship.
Records indicated that the social welfare system in the form of insurance and assistance programmes to the public emerged in Europe in the 1800s to majorly support the vulnerable and it has been driven largely by adequate data management.
This is the 21st century, yet Africa is still struggling with a data-driven economy. It is significant to state that most of the major decision-making or policies in western countries from the USA, Canada, Australia, and most European countries, these days are largely data-driven.
For instance, the Canadian government announced COVID-19 aid in the form of a one-time payment of up to $500 for eligible seniors to offset any increased living expenses they have incurred as a result of the pandemic.
In the same vein, such government supports and economic stimuli are applicable in the USA and the UK to save jobs, businesses and to minimize the economic impacts of the pandemic.
In Africa, it has been a difficult task and the issue has been mainly due to the lack of adequate citizen information, thereby increasing economic hardship and poverty.
Consequently, a national database is vital, it would provide insights into population demographics, unemployment rate, age distributions, births, deaths, mortality, marriages, and infrastructure gaps.
It can also help in developing the right targeted policies to fix or alleviate social issues such as corruption, inequality between the wealthy and poor, level of education and rate of unemployment among others.
Under international human rights law, Nigeria’s government has an obligation to protect people’s rights and to ensure a meaningful standard of living, including adequate food and nutrition, the highest attainable standard of health, and the right to social security.
To conveniently achieve this all-important mission, agreeably a national database is required.
In addition, to address the obligations especially the unemployment rate distribution across the country especially can be addressed, the national database is key and can help in a lot of national planning.
The process of capturing and storing citizen information backed with a data protection bill in the National Assemblies is highly desirable and seemingly necessary, particularly in Nigeria.
This national database can be used for so many verifiable and evidence-based statistics, evaluations, and a lot of inferences can be derived from it.
At this point, post-COVID-19 has presented an opportunity, which is the creation of a national database in these African countries. It is highly desirable and the benefits outweigh the costs meaningfully.
When a national database is in place it can be accessed, analysed and contact tracing can be made a lot easier. Agreeably, it can help in a variety of other ways, such as public service improvement, designing of policies, public health development, public safety, national security, national development, and poverty reduction.
It can also help in developing empirically-proven techniques for fostering human and capital development. No nation attains sustainable economic growth without developing a national database necessary to drive such growth. The national database methodology is a less expensive option to performing a physical census because it is a register-based census.
So far, the year 2020 has been filled with disruptions due to the novel coronavirus (COVID-19). Despite COVID-19 being a health issue, has continued to have a high-impact and severity on the economy, business, and lifestyle globally.
It continues to reshape the ways of doing things and high disruptions across the remains across all sectors and countries.
For a developing country like Nigeria and as obtainable in most African countries, the disruption level is higher, stern with fragile economies across the continent.
The majority of the African populace lacks a reliable social welfare system; therefore, the socio-economic impact of the COVID-19 has been more severe on the continent.
It is, therefore, recommended that concrete policy adoption be considered for the management of national emergencies, humanitarian responses, reduction of the impact of the current pandemic, and the attendant looming economic recession.
Returning to business of lack of a strong data management culture and lack of sound data for governance Post COVID-19 will only further retrogress the continent’s development and living of the over 1.2 billion population. In fact, solutions to social and economic problems are often inseparable from the data
Broadly speaking with COVID-19, the number of incidences keeps increasing, consequently, flattening the curve or having a drop in the reported cases is still a mirage at least for now mainly because of lack of effective data-driven decisions.
Therefore, measures to preserve the livelihoods of workers and businesses and ensure they get by conveniently during this period are vital. This is supported by the World Bank’s stipulation in their 2005 report, which recommends that countries should design, finance, and deliver social welfare accordingly with a data management system.
The methodology to adopt as part of the post-COVID-19 recovery policy and national development is for the countries to introduce a data-driven economy and effective national data management platform. In my opinion, data is a developmental infrastructure that can provide critical insights into the trend of human actions, practices, behaviours, and social impacts.
The government cannot improve on school infrastructures without adequately knowing how many children need to be enrolled. Therefore, when citizen data management is properly earnest, it holds tremendous potential to stimulate economic growth and measurable development.
In light of the many African nation’s desire for accelerated economic growth particularly Nigeria, a national database is necessary as part of the post-COVID-19 policy priority.
Nevertheless, if it is open, integrated, unified, and harmonized amongst all the tires of government it will be an enabler for transparency and accountability, as well as reduce crime and criminality in Africa.
A low number of African countries including South Africa, Namibia, Mauritius, and Lesotho have some form of social package much can still be achieved in education and health which are two widely acclaimed barometers used to measure economic growth.
The citizenry should be catered for especially the vulnerable, through an adequate social welfare system. The COVID-19 experience exposed this inadequacy in Africa and this can be corrected easily by initiating and achieving an acceptable national database in each country.
From adequately capturing birth registration, education enrolments, adulthood, citizens in diaspora, retirees, to the closure by death registration, the citizenry must be known, captured, and catered for adequately in Africa.
Nonetheless, the COVID-19 relief programs across Africa just go to show how far behind the continent is with the data-driven economy and national database development, especially in Nigeria. The vast majority of people in Africa are most vulnerable according to context observation, and many of the countries are still grappling to protect their citizens from the negative impact of the COVID-19 pandemic.
That said, the fertility rate in Nigeria is very high with a population forecast of 400m by 2050 according to reliable data from Worldometer.
Tackling poverty in the land and reducing the high rate of unemployment has only received low attention by the successive government based on historical trends. With a national database in place, enactment of specific, and targeted policies to improve the lives of its citizens and its economy can be easily achieved.
Recall, the Minister of Humanitarian Affairs, Disaster Management, and Social Development in Nigeria, Ms Sadiya Farouq, expressed recently that her Ministry was tasked with the responsibility to address some of the underlying causes, drivers, and consequences of humanitarian crises and underdevelopment including COVID-19 impact management in the country.
She said this included the management of the relatively high level of poverty nearly half (90 million) of the country’s 200 million population.
Further to this, the President of the country, Rtd General Muhammadu Buhari, directed the Humanitarian Affairs Ministry to also develop a strategy to maintain the school feeding social program during the lockdown.
These tasks have been difficult to achieve in Nigeria, especially with identifying and reaching out to the very vulnerable citizens amongst the over 200m populace.
One of the significant reasons has been due to the high variety of datasets and the lack of a reliable, verifiable, harmonized, and efficient national database.
In Nigeria, many government institutions and agencies generate populace personal data daily. This includes: (i). Federal Road Safety Commission (FRSC), responsible for drivers’ license and vehicle number plates; (ii). Independent National Electoral Commission (INEC), responsible for voters registration exercise; (iii). National Bureau of Statistics (NBS), responsible for the production of national official statistics; (iv). National Identity Management Commission (NIMC), which is responsible for the national identity database; (v). National Population Commission (NPC), in charge of national demographic data; (vi). Other organizations including the banks in the financial sector and telecommunication companies in the telecommunication sector such as MTN, 9mobile, Globacom, Airtel, etc.
Most of the data collected by these agencies are structured in nature but the big issue is that the data remain unharmonized with no centralized platform. Citizens are made to provide the same information at different times to different agencies causing lots of time wastages and duplications.
Though according to records, the existing Bank Verification Number (BVN) database in Nigeria has captured just about 25 per cent of the population, which are largely citizens with bank accounts, leaving a large chunk of the population who are unbanked.
Besides, only 42 million of the 200 million population are also captured in the country’s National Identity Database, the National Identity Management Commission (NIMC), according to the Director-General of NIMC, Aliyu Aziz.
The DG further asserts that the enrolment of people into the National identity Database, the commission was only able to successfully harmonize 14 million BVNs with National Identity Numbers (NIN) nationwide.
Consequently, a broader, consolidated, and harmonized national data management platform is necessary, which should be in line with the global best practice of data management devoid of any preference. Such a national database can also benefit from periodic reviews and research to guarantee relevance, reliability, and utility at any time.
Significant to note, most of the development and decisions in the world economies are data-driven, the pandemic has presented an opportunity to the public sectors in Africa and Nigeria, in particular, to embrace technology and data management system to aid national planning effectively.
With no enough infrastructures to manage the level of population growth in Africa, the infrastructures are likely to be overstretched without a reliable data-driven decision-making system, projections, and technological development.
The effect of the lack of this key decision-making tool is unimaginable, and the continued suffering of the majority of the population in Africa is likely to continue without it. Hence, with a good grasp of the relevant citizen data, demographics, and information, governments in Africa will be in an excellent position to drive a digital economy, achieve citizen engagements easily and also formulate enabling developmental policies that will improve e-govenance. They will also be able to measure the impact of these policies and also get aids when required from agencies like The World Bank (WB), The UK Department for International Development (DFID), The United States Agency for International Development (USAID), World Trade Organization (WTO), World Health Organization (WHO), International Monetary Fund (IMF), United Nation(UN) and its agencies among others.
The Nigerian government and other African governments need to consider the establishment of a specialized agency “Big Data Management Authority” saddled with the responsibility of implementing the framework discussed in this piece and much more. Good luck!
How may you obtain advice or further information on the article?
Dr Timi Olubiyi is an Entrepreneurship and Small Business Management expert with a PhD in Business Administration. He is a prolific investment coach, business engineer, Chartered Member of the Chartered Institute for Securities & Investment (CISI), and a financial literacy specialist. He can be reached on the Twitter handle @drtimiolubiyi and via email: [email protected], for any questions, reactions, and comments.
By Tony Ogunlowo
‘Titanic’ can mean something that is very big, gigantic or enormous and it was also the name of a ship that sank on its maiden voyage.
When the Titanic sank in 1912 it sank due to a number of avoidable factors: a ship deemed unsinkable that wasn’t fitted with watertight compartments, a ‘unprofessional’ seasoned captain who was apparently bullied into going at full speed through known ice-berg strewn waters, lack of common binoculars for the deck watch and the unavailability of enough life boats for all the passengers.
This all put together, as they say, was a recipe for disaster. Red flags were ignored.
Translating this to President Tinubu’s modern-day Nigeria, the avoidable factors that can sink the country are way too obvious.
Nigerians have long enjoyed the benefits of fuel subsidy. Costly as it is to maintain it’s enabled the economy to keep running by keeping the cost of things low. It’s removal, as can be seen, has created a domino effect, as the experts predicted, resulting in the prices of even the basic commodities skyrocketing as everyone passes on the additional costs.
With inflation currently at 32.7% and still rising, things are only going to keep on getting more and more expensive. As a result, the new minimum wage of N70,000 will have less purchasing power than the previous 2021 minimum wage of N30,000. If fuel subsidy removal was meant to boost the economy it has done the opposite and will stagnate any efforts to kickstart it.
The governments inability to control corruption or severely punish corrupt officials which is robbing the country’s coffers of billions and billions of Naira every year is a stumbling block for development.
If a corrupt government official who built 750 houses with stolen funds or an ex-governor accused of misappropriating N80 billion are allowed to walk around freely, supposedly on bail, without fear of eventual conviction it questions the message the government is sending out to future looters: if the culprits were in Russia or China the outcome will be totally different.
Even though an austerity economic policy may seem harsh like it was designed to rob Peter to pay Paul, it should be short, sharp hardship with green pastures in the foreseeable future – not ever! A good start will be to cut down on the number of foreign loans being obtained every year as their repayment can take a huge chunk out of the country’s annual income.
The new tax laws are long overdue and it should include that VAT earned in a state stays in that state: so, if your state doesn’t generate any VAT (- such as from the sale of alcohol products) you don’t get to share in what other states have collected.
Insecurity in the country is not something that started yesterday. Previous governments have blood on their hands for not nipping these insurrections in the bud before they grew to become monstrosities. You don’t pat yourself on the back, like the Nigerian Army likes to do believing you have the threat ‘under control’ – you eliminate the threat completely using what ever means necessary.
Unless the order (given by ‘Somebody’) is not to destroy them completely and to quote the late Sani Abacha,”…any insurgency that lasts more than 24 hours, a government official has a hand in it..”, no wonder Boko Haram continues to flourish and bandits like Turji Bello continue to taut the government. When the armed robber Lawrence Anini did something similar in 1986 he was fished out within months, tried and executed.
As I’ve written before the Nigerian Police Force is long past its sell by date and considering the ever growing population of Nigeria with its associated acts of anti-social behaviour its time to seriously consider devolving the NPF into state-run outfits. The growing popularity of state-run security outfits, such as Amotekun, proves this is feasible and effective.
Considering the fact the country is going through severe economic hardship the President, himself, should curb frivolous spending where possible: no more new Presidential yachts or planes ( – that includes the new one for the VP), a cap on ridiculous-no-real-job SA and SSA appointments and most important of all a cap on ALL politicians salaries and perks (which is to say if politicians are patriotic enough they’ll agree to a pay cut, forgo some of their benefits and pay for their own jaunts abroad).
Implementing the Steve Oronsaye Report which recommends merging and closing of ministries etc that has been passed over by every President since President Goodluck commissioned it in 2011 will cut government operating costs even further. This should not just be at Presidential level but extended to all the states: this will not just streamline the bloated and largely inefficient civil service but will also weed out ghost workers and white elephant project.
The ‘japa’ movement which the government is trying to discourage should be allowed to continue. It’s morally wrong for a government that can’t provide suitable employment for its citizens to try and prevent them from seeking opportunities abroad : ‘japa’ is not just limited to Nigerians, it’s a worldwide phenomenon.
People, British, American, Filipinos, are migrating worldwide to where ever there are opportunities for them to prosper. That’s the way the world works now: nobody is going to stay in a ‘sh*t-hole’ country if there are no opportunities for them to grow. Scr3w patriotism! It’s every man for himself! So, if a country can’t provide adequate employment opportunities people will pack their bags and ‘japa’! And if you restrict them from leaving the country what are they going to do? Get up to mischief – 419, cultism, kidnapping!
These same people send money back to their home countries all the time: Nigerians in diaspora in 2023 alone sent home more than $19.5 Billion Dollars. This is a huge injection of foreign currency for a country that desperately needs it.
So, just like the Titanic the warning signs are there and the inevitable that will happen should they be ignored. The question is which way is President Tinubu going to go. This is what I call the ‘Titanic Wahala’, ignore the obvious and the proverbial will hit the fan, sooner or later.
Feature/OPED
From Rental Shifts to AI Innovations: The Evolving Landscape of South Africa’s Property Sector
By Waldo Marcus
The past year has been challenging for property investors, with a sluggish economy slowing residential rental escalations in most regions in 2024.
Rental escalations are likely to be applied cautiously in 2025 to avoid vacancies, particularly given the potential for a decline in demand for rental properties as tenants, motivated by lower interest rates, migrate to property owners.
Lower rental returns will see investors looking at alternative ways to generate improved income from their investments. Short-term holiday rentals have impacted rental prices in tourist destinations, with higher rental income achieved in peak holiday times, pricing out consumers looking for long-term rental property. This trend, especially in the Western Cape, has some lobbyists calling for stricter regulations to protect consumers from inflated rental prices and a lack of affordable rental supply. SA Tourism has requested better transparency from platform providers. The risk for bond providers is that investors are financing these properties based on current tourism trends and rental income, which relies heavily on the success of platforms like Airbnb.
Consumption changes are driving commercial property growth
The commercial property sector grew in 2024 and this positive trajectory is expected to continue in 2025 as interest rates are lowered. Property developers are focusing on convenient neighbourhood retail and merging with online retailer needs. In urban areas, convenience and easy access are prioritised, while larger developments are succeeding in rural, underserved areas.
Industrial properties, particularly logistics and warehousing in the Western Cape, KwaZulu-Natal and Gauteng, continue to outperform other commercial sectors. Secure and well-serviced industrial parks are in demand and expected to grow. However, traditional industrial areas around Johannesburg and the Pretoria CBD face a value collapse due to security risks and inadequate infrastructure maintenance to service the nodes.
ESG is likely to become a high-value agenda item for commercial property investors in 2025 to ensure compliance and reduce operating costs. The latest SAPOA Operating Cost Report reveals that 29% of operating expenses go to electricity costs and 23% to property taxes.
The risk of leakages
Water shortages are the next big challenge, posing a significant risk to property owners. Government and municipalities must act before it becomes another catastrophic reality like Eskom. Addressing water shortages is a dual challenge requiring both the building of and better maintenance of water infrastructure, including sewage treatment plants, and longer-term, the creation of additional reservoirs to keep up with population growth and mitigate climate change risks.
Leakages extend beyond water. Revenue leakages include missed recoveries, escalations, lease changes, and renewal options, to name a few. Increased regulatory requirements have resulted in more time being spent on compliance, and this is not expected to ease. Regulatory and compliance changes and demands on property-related companies remove valuable focus and resources from internal due diligence and processes to prevent revenue and recovery leakages. We predict more organisations will invest in technology resources to identify revenue leakages and focus on tools to drive operating costs down.
The Revolution of AI in the Property Sector
Technology – particularly AI – has become indispensable to the property sector, from AI-powered marketing and presentation tools to automated management systems. While these advancements streamline operations and enhance decision-making, they also introduce new challenges, particularly in data security and risk management.
As we move into 2025, property companies must carefully consider the appropriate balance between AI and human expertise. By striking this balance and implementing robust data protection measures, organisations can harness the power of AI while preserving their brand authenticity and competitive edge.
The Necessity of diversity in Decision-Making
Property investment is a complex and often high-stakes endeavour. As a fixed asset with emotional and financial implications, property valuations and transactions can be challenging. Recent shifts in market perception have further complicated the landscape, with divergent opinions on property’s potential as a wealth generator or alternately, a financial drain.
To navigate this complex market, accurate and reliable data is essential. Mitigating bias and leveraging diverse perspectives allows investors to make more informed decisions. Access to neutral, data-driven insights from respected sources can help uncover hidden opportunities and avoid costly mistakes.
As the property market evolves, tools and information available to investors must also adapt. Companies of all sizes are increasingly recognizing the importance of accurate, accessible, and representative data. They are investing in reliable external data sources to gain a competitive edge and make more strategic decisions.
The lingering effects of high interest rates
Persistently high interest rates raised the cost of credit and placed additional pressure on already strained consumers and businesses. They also dissuaded residential property acquisitions, leading to fewer home loan applications and a decline in the transfer of both bonded and unbonded properties in 2024. Lightstone data reveals that first-time buyer volumes slumped by 20% in 2023.
While welcome, the first two interest rate cuts will take time to filter through to residential property acquisitions. Encouragingly, demand from first-time home buyers appears to be recovering slowly with ooba Home Loans noting a rise in applications to 49.6% in September 2024, the highest reading since November 2022. We expect residential property sales to accelerate in 2025 as interest rate relief starts to filter through, albeit at a slower pace in dysfunctional municipalities.
Individual investors are increasingly choosing to maintain smaller portfolios and using tax-efficient structures such as companies and trusts. TPN anticipates that this trend will persist into 2025. Demand for buy-to-let properties has risen since late 2021, particularly in the Western Cape, followed by the Eastern Cape and Tshwane. Although this trend is expected to continue, it may slow down around mid-2025 as demand shifts from rental properties to ownership.
Municipal performance linked to property value creation
Service delivery quality, infrastructure and the maintenance of that infrastructure impact the value of property types. Well-run municipalities will continue to attract investment. Since 2020, semigration has highlighted the successes and failures of provinces and cities, resulting in decreased revenue collections for some of South Africa’s largest municipalities.
Safety and security continue to influence where South Africans choose to live and work, impacting both the residential and commercial property landscape. Mixed-use developments, secure estates, sectional title properties, and commercial parks offering efficient ways to provide enhanced security, service delivery, productive infrastructure, and maintenance spending will continue to be in demand.
An important consideration that will become increasingly significant in 2025 is the quality and accessibility of the lifestyle available in certain areas. Well-maintained and safe parks, public spaces, beaches, dams, lakes, and other recreational facilities will make these areas more appealing to tenants, businesses, and investors.
The outlook for property KPIs
Residential vacancies are expected to increase in the latter half of 2025 due to lower interest rates and improved consumer confidence. Office and retail vacancies are likely to remain stable in the first half of 2025 but will decrease should business confidence improve and if GDP targets are met. Industrial property vacancies will remain low as demand remains strong, especially in the Western Cape and infrastructure development nodes in Gauteng and KwaZulu-Natal.
Rental escalations for commercial and residential properties will improve in the first half of 2025. Investors will be keen to enhance their returns after a period of sluggish economic performance with slightly healthier consumers offering the opportunity to grow rental income strategically.
The good standing of both commercial and residential tenants is expected to continue to improve as landlords use stricter vetting and collection strategies.
Rental property gross yields will, on average, stay the same as property values are expected to increase in line with rental income. The challenge for investors will be to keep operating costs down to maintain or improve net yields.
A favourable outlook for residential housing market
The outlook for the residential housing market is more favourable for 2025 than it has been for the past few years with the property market offering good value overall. The interest rate will likely be cut by a further 50bps by the third quarter of 2025, offering further relief for household finances and renewed activity at both the lower and upper ends of the market. More investments could see an increase in rental property supply and even a potential decline in rental demand as more consumers shift from renting to buying. We expect continued demand for well-managed rental properties.
Waldo Marcus is a Director at TPN from MRI Software
Ever wondered where to find trendy fashion, cutting-edge tech, or stylish home decor at unbeatable prices? Look no further than Temu.
What is Temu?
Temu, an online marketplace sensation, has taken the world by storm with its vast array of products, competitive prices, and user-friendly platform.
Since its 2022 launch, it has quickly become a global sensation, boasting hundreds of millions of downloads and catering to over 80 markets. Now, Nigerian shoppers can experience the Temu magic firsthand.
This guide will walk you through the Temu shopping experience, ensuring a smooth journey from product discovery to delivery.
Step 1: CREATE AN ACCOUNT TO UNLOCK SMART SHOPPING
The registration process
Joining Temu is super easy! Whether you prefer the traditional approach or the convenience of social media, Temu has you covered. For the classic signup, simply visit temu.com or download the mobile app, enter your email or phone number, create a strong password, and confirm your details. It’s as easy as that!
For social media savvy, link your Google, Apple, or Facebook account and skip the hassle of creating a new login. With Temu’s streamlined process, you can spend less time logging in and more time exploring the incredible deals awaiting you.
Mobile app vs. desktop: Which platform offers the best shopping experience?
Both the mobile app and desktop website offer a seamless shopping experience. However, for a truly dynamic and interactive shopping journey, we recommend the mobile app. You will enjoy real-time price alerts, exclusive mobile deals, and easy order tracking.
For a more deliberate shopping experience, the desktop website is the perfect choice. With larger screens and easy-to-use comparison features, you can take your time and make informed decisions.
Step 2: BROWSING AND SHOPPING LIKE A PRO
Navigating Temu’s vast selection
Temu offers a vast selection of over 200 product categories, from fashion and tech to home goods and beauty.
To get started, simply use the search bar function to find specific items or explore categories, and refine your search with filters for price, colour, size, and more. Sort items by relevance, price, or newest arrivals to find the perfect products.
Temu’s ranking system highlights popular and trusted products, often based on customer reviews and sales trends. To make informed choices, compare prices, features, and reviews before purchasing.
Best-selling products
Temu’s best-selling products are constantly updated based on real-time sales data.
Other metrics beyond rankings
Temu goes beyond traditional product rankings, focusing on the performance and quality of its providers. By considering factors like historic ratings, repurchase records, follower numbers, and new product releases, consumers can make informed decisions. This approach not only empowers buyers but also incentivises providers to deliver high-quality, diverse products and build strong customer relationships.
Providers can earn recognition directly on their product pages by ranking highly in categories like Top Sales, Top Rated, Top Repurchased, Top Followed, or New Arrival. These rankings are based on the provider’s performance over the past 30 days and are updated daily to ensure the most current information is displayed to consumers.
Finding your perfect fit
Temu provides detailed size guides to help shoppers find the perfect fit, particularly for clothing and accessories. These guides often include measurements, comparison charts, and sometimes even virtual fitting tools to make your online shopping experience seamless.
Save more, shop smart
Simplify your shopping and maximise your savings with Temu. All discounts are displayed directly on product pages. For the best deals, explore the platform’s Lightning Deals. To ensure satisfaction, pay attention to details, read descriptions, verify measurements, understand features, and consult seller ratings and reviews.
Step 3: PLACING AN ORDER
Shopping safely and securely
Temu offers a variety of payment methods, including popular credit cards and digital wallets like Visa, Mastercard, American Express, Maestro, Discover, JCB and Diners Club. To prioritise your security, the platform employs advanced security measures, adhering to strict industry standards to protect your information.
Step 4: FAST AND RELIABLE DELIVERY
Hassle-free delivery, every time
Temu prioritises customer satisfaction by providing real-time order tracking and reliable shipping options, including free standard shipping and express delivery. The platform guarantees on-time delivery and offers full refunds for damaged or undelivered orders.
At the moment, Temu is in partnership with local logistics firms, such as Flyt Express, SKYNET, and Speedaf to make delivery to Nigerian shoppers on time.
Step 5: AFTER-SALES SERVICE – BEYOND THE PURCHASE
Returns and exchanges made easy
Temu provides a seamless return process with its Purchase Protection Program. If you’re unsatisfied with a purchase, log into your account, select the item, provide a reason, and submit a return request. Temu will provide a prepaid shipping label.
You have a 90-day return window for most items. Once processed, you can choose a refund to Temu credit or original payment. For exchanges, return the item and place a new order. Temu also offers refund policies for no updates and no deliveries. Check Temu’s specific return policy for the latest information.
Beyond shopping: A greener future
Temu is committed to sustainability. By shopping on Temu, you contribute to a greener future. The platform’s Tree Planting Program and combined shipping initiatives help reduce environmental impact.
Smart shopping simplified
Temu has transformed online shopping, offering a wide range of affordable products and a user-friendly experience.
Follow these simple steps to easily navigate the platform and discover your next favourite find. If you need assistance, Temu’s customer support team is available 24/7.
So, shop with confidence on Temu!
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