Ecobank Clears Air on Disengagement of Contract Staff

July 10, 2019
ecobank customer forum

By Modupe Gbadeyanka

Recently, there were reports that the management of Ecobank Nigeria had sacked its tellers across the nation. It was said that the disengagement was sudden and that most of the affected persons were not given time to prepare for the unexpected.

However, the financial institution, in a statement, it did not disengage its staff, but decided not to renew the contract of its third-party recruitment agencies which expired recently and as such returned this category of personnel back to these agencies who are their employers.

In the statement, it said, “As a demonstration of the bank’s concern and compassion for the affected personnel of our contractors, palliative measures were put in place to cushion the effect on them, including payment of contract cessation packages of over half a billion Naira already paid through their employers as well as opportunity given to those with requisite qualification to apply to the bank for permanent employment.”

“In addition, the Bank has offered them the opportunity to become Xpress point agents of Ecobank as a way of further providing them entrepreneurial and financial empowerment,” it said.

“May we state that Ecobank is not obligated to renew its contract with the service providers involved.

“As part of the bank’s business strategy, the bank is investing in the employment of full-time graduates and as such over 300 graduates are currently undergoing training at the bank’s state of the art Academy which was recently accredited by the Chartered Institute of Bankers of Nigeria. They are to be absorbed into the system at the end their training as permanent staff.

“The bank would continue to align its people composition, development, recognition and rewards to position us as best practice service model in the industry, delivering superior customer service and experience across our network,” it stated.

Modupe Gbadeyanka

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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