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Digital Inclusion: What Does Equal Access to Education Mean in the Digital Age?

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zohra yermeche digital inclusion

By Zohra Yermeche

The COVID-19 crisis and the impact, which it has had on learning across the world, has highlighted many of the digital disparities which exist in today’s world.

At a time when many of the world’s students shifted from physical to digital, we were also faced with the hard truth that today there are still 3.6 billion people in the world who are unconnected.

For students in the connected half of the world, the story is much different. While 1.2 billion children were affected by school closures across much of the world, our recent Consumer COVID-19 report found that students were able to substitute physical learning by spending 230 per cent more time on digital learning tools such as Google Class, Epic! and Seesaw Class.

This of course is a significant rise, but it is also an acceleration of a trend which we have steadily been tracking since our first Connect To Learn program exactly ten years ago.

The State of Broadband 2020 report estimates that there are twice as many people today who use the Internet compared to 2010. This rise in digital literacy, together with the imminent period of rapid digitalization of the economy, means that ensuring fair and equal access to both education and future job markets will rest on the extent of digital inclusion within our societies.

What is digital inclusion and why is it so important today?

Today, technology plays a much bigger role in the quality and scope of how we learn, such as new digital learning platforms which are estimated to reach $350 billion by 2025; what we learn, with a growing emphasis on programming, robotics, AI and automation; and how we can use it in the job market, with digital skillsets increasingly becoming a prerequisite of tomorrow’s workforce.

The changes which are happening today show the disparity between the developed and undeveloped world. If you are not connected, that shows you the leap which you have to make between the connectivity aspect, access to education and benefits which are derived from that.

Closing this digital divide, with those who are not connected or not considered to be digitally literate, is imperative to ensuring a fair distribution of digital opportunities across countries, locations, gender, socioeconomic status, and age.

Access to education in the digital age

In 2010, we co-founded the Connect To Learn initiative with the Earth Institute at Columbia University and Millennium Promise, with a focus on delivering connectivity and ICT tools to enhance teaching and learning in unconnected, underprivileged and largely unrepresented communities.

Since our first projects in the Millennium Villages, we’ve helped to connect and increase the digital inclusion of more than 200,000 students worldwide. As the program has evolved, we have increased our efforts to close the digital divide not just in terms of connectivity, but from a content, syllabus and platform side which is fundamental.

As a technology company, we quickly discovered that we can offer so much more than connectivity, but furthermore can help improve learning processes and methodologies so learning can become more impactful. For example, through partnerships with like-minded organizations, we have helped to digitalize and disseminate content through digital learning tools such as mobile apps.

One of the biggest differences from ten years ago is also that the nature of technology in an educational context, both as a medium and a means to enter the job market was still relatively immature as the landscape has evolved, we’ve come to understand the need to personalize and individualize learning so that we can improve learning outcomes in a meaningful way.

Giving people access to the right type of content is one aspect, another equally critical aspect is the human element. On top of the digital layer, students will still always need the engagement, inspiration and activation that comes from teachers and trainers who know about the topic. I believe that, even in the digital age, technology will never be able to replace this interaction, but rather can serve as an increasingly innovative medium for those critical learner-instructor interactions, such as through the Internet of Skills.

Digital inclusion through public-private partnerships

Today, there is a significant need for digital skills courses. Key technology areas such as AI, robotics and app development are advancing at such a rapid pace, which can make it difficult to ensure an effective transfer of competence to emerging workforces.

Such is the pace of change for topics such as these, public academic institutions will invariably struggle to take learning beyond a basic theoretical level. Public-private partnerships will therefore be key to addressing this, by developing advanced curriculums and delivering the necessary quality and scale of access.

As a sustainability pioneer in the private sector, we’ve understood the power of partnership, which is why we’re investing heavily in building out those partnerships with like-minded entities to create sustainable solutions in order to address the issues which the education sector faces today. A good example of this is the Ericsson Digital Lab program which is now live in several countries in partnership with local schools and community learning centres. The aim here is to share those competences that we have in-house on a much broader scale, addressing those critical skillset demands which are needed in tomorrow’s workforce.

This year, in response to the impact which COVID-19 has had on learning, we continuing these efforts by joining the UNESCO-led Global Education Coalition, launching Ericsson Educate and partnering with UNICEF to map school connectivity as part of the  Giga project.

Through digital methodologies, and with a focus on improving digital skills for students across all communities, our commitment is to ensure that future generations continue to have the skills and knowledge to find opportunity in a changing digital world. This was what we set out to do when we launched Connect To Learn ten years ago, and this will continue to be our priority in this next critical decade of action.

Zohra Yermeche is the Program Director for Connect To Learn at Ericsson

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Nigeria Leads in AI for Learning, Entrepreneurship—Google

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AI for Learning Nigeria

By Modupe Gbadeyanka

A new report released by global tech giant, Google, in collaboration with Ipsos, has revealed that Nigeria is writing the playbook on Artificial Intelligence (AI) as it leads in AI for learning and entrepreneurship.

In the study titled Our Life with AI: Helpfulness in the hands of more people, it was shown that Nigerians are using AI tools for everything from education to entrepreneurship at a remarkable rate, showing immense optimism for the technology’s future.

It was disclosed that about 88 per cent of Nigerian adults have used an AI chatbot, a huge 18-point jump from 2024, placing the West African country well ahead of the global average of 62 per cent.

It was also found out that while the top use for AI globally has shifted to learning, Nigerians are taking it a step further, using AI as a powerful tool for personal and professional development.

A staggering 93 per cent of Nigerians use AI to learn or understand complex topics, compared to 74 per cent globally, with 91 per cent using the tool to assist them with their work.

In addition, the research observed that 80 per cent of Nigerians are using AI to explore a new business or career change—nearly double the global average of 42 per cent.

Nigerians have overwhelmingly positive feelings about AI’s role in the classroom and beyond, seeing it as a game-changer for education, with 91 per cent feeling AI is having a positive impact on how we learn and access information versus 65 per cent globally.

The report showed that 95 per cent believe university students and educators are likely to benefit from AI, as 80 per cent of Nigerians are more excited about the possibilities of AI, versus just 20 per cent who are more concerned. Globally, the split is much closer at 53 per cent excited and 46 per cent concerned).

Commenting on the findings, the Communications and Public Affairs Manager for Google in West Africa, Taiwo Kola-Ogunlade, said, “It’s inspiring to see how Nigerians are creatively and purposefully using AI to unlock new opportunities for learning, growth, and economic empowerment.

“This report doesn’t just show high adoption rates; it tells the story of a nation that is actively shaping its future with technology, using AI as a tool to accelerate progress and achieve its ambitions. We’re committed to ensuring that AI remains a helpful and accessible tool for everyone.”

Business Post gathered that the research was conducted by Ipsos between September 22 and October 10, 2025, on behalf of Google.

For this survey, a sample of roughly 1,000 adults aged 18+ who are residents of Nigeria and were interviewed online, representing the country’s online population.

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NCC Grants Three Satellite Licences to Boost Broadband Services

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By Adedapo Adesanya

The Nigerian Communications Commission (NCC) has licensed three additional global internet service providers, Amazon’s Project Kuiper, BeetleSat-1, and and Germany-based Satelio IoT Services, as part of efforts to strengthen internet connectivity via satellite and to boost competition among existing internet service providers in the country.

Amazon Leo, formerly Project Kuiper, is Amazon’s Low Earth Orbit (LEO) satellite network, designed to provide fast, reliable internet to customers and communities beyond the reach of existing networks, while BeetleSat (formerly NSLComm) is an international company with strong ties to both Israel and Spain, and its corporate structure involves multiple countries, building a Low Earth Orbit (LEO) constellation of 250 satellites to provide high-throughput, low-latency, satellite internet, cellular backhaul, and mobility services globally, and Satelio IoT was approved for its planned 491-satellite IoT system, though only one satellite is currently in orbit.

NCC granted the global internet operators seven-year licences to each to operate in Nigeria from February 28, 2026, to February 28, 2033.

These operators were granted Ka-Band for their frequency band operations, and the licence is renewable after the seven years expiration, according to the regulator.

The NCC’s landing permit authorises Project Kuiper to operate its space segment in Nigeria as part of a global constellation of up to 3,236 satellites.

According to the NCC, the approval aligns with global best practices and reflects Nigeria’s willingness to open its satellite communications market to next-generation broadband providers.

The permit positions Project Kuiper to provide satellite internet services over Nigerian territory and sets the stage for intensified competition with Starlink, currently the most visible Low-Earth Orbit (LEO) satellite internet provider in the country.

The permit also gives Amazon LEO and BeetleSat-1, the legal certainty to invest in ground infrastructure, local partnerships, and enterprise contracts, while giving Nigeria a wider market opportunity to play in space internet service delivery, where Starlink currently operates.

Amazon’s Kuiper will offer three categories of satellite services in Nigeria: Fixed Satellite Service (FSS), Mobile Satellite Service (MSS), and Earth Stations at Sea (ESAS).

FSS enables broadband connectivity between satellites and fixed ground stations, such as homes, enterprises, telecom base stations, and government facilities. This is the core service behind satellite home internet and enterprise backhaul; MSS, by contrast, is designed for mobility and resilience; and ESIM extends high-speed satellite broadband to moving platforms, including aircraft, ships, trains, and vehicles.

These systems rely on sophisticated antennas that can track satellites in real time while in motion, making them critical for aviation and maritime connectivity as well as logistics and transport sectors.

BeetleSat was founded in Israel, where its groundbreaking antenna technology was developed and supported by the Israel Space Agency.

In 2021, it formed a strategic alliance with the Spanish technology group Arquimea, which is now BeetleSat’s largest shareholder and main industrial partner.

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The Evolution of Digital Communication: How Modular Platforms Are Changing Business Efficiency

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Nicegram

In today’s corporate world, the lines between personal communication and professional production have been blurred into non-existence. As working remotely becomes the norm, not the exception, businesses are seeking ways of making their workflows streamlined in the Apps that their employees are already using.

This change has led to the appearance of powerful third-party clients like Nicegram, which allow users to fill in the gap between simple message brokers and elaborate task managers. By scraping the cream of the crop into interfaces that we’re familiar with, these tools are not only changing the way that we chat, but they are fundamentally changing the ROI of digital communication.

The History of the Super-App Philosophy

The technosphere has been pursuing the vision of the so-called Super-App – one ecosystem where a user can bank, shop, work, and be social. Where the Western market has been lagging behind the Eastern in devoting itself to a single monolithic App, we are witnessing a new form of evolution, that of the modular development of existing ones.

It is becoming apparent to the business leaders that there is fatigue that results when you attempt to make your employees cross a series of fifteen tabs (CRM systems up to project management boards). Such a mental burden may lead to a 40% loss of 40%. The solution? Taking the tools to the conversation instead of making the conversation compatible with the tools.

The Dynamics of Messaging Infrastructure to Business

The last competitive advantage in the year 2026 will be the speed of information. Agile startups tend to be too slow on traditional email, whereas specialized enterprise software can be too strict to facilitate creativity. Instant messaging networks have bridged this divide and emerged as a trade-off in the relationships between immediate, persistent, and available.

Nevertheless, in many situations, off-the-shelf messaging Apps lack the scalability and controls to be used professionally. This is the point of intersection of business and tech, and this is where the interesting part appears. Improved client access is beginning to be exploited by modern companies:

  • State-of-the-art multi-accounting. Important to social media managers and consultants who are involved with various clients.
  • Built-in translation tools. Enabling transnational communication between localised teams without turning off the chat interface.
  • Encryption layers and privacy. Securing confidential proprietary information during transit.

The Security Imperative

The more business logic we include in our channels of communication, the greater the risk of security increasing. Cybersecurity is no longer the business of the IT department; it is a fundamental building block of business. In adopting digital tools, organisations are making a statement regarding transparency and sovereignty of the information.

The tendency is in favor of open source foundations and API based enhancements. This enables the businesses to authenticate the security measures of the business communication tools and yet access the custom functionality to enhance productivity daily.

With platforms being set upon enforced and dependable protocols, the firms can always have the best of both worlds: reliability of a worldwide giant combined with the adaptability of a niche, productive package.

Artificial Intelligence integration: the Best Frontier

AI is a vital part of tech and business that cannot be discussed. The biggest advancement in the history of communication technology in the recent past has been the inclusion of the Large Language Model (LLM) on chat windows. To illustrate this, suppose that the manager of a project was endowed with a complicated brief that was brought to him by a message. AI-boosted clients can now type a summary of it or make a calendar appointment instead of doing it manually:

  • Write long lines into lists that you can;
  • create expert replies depending on the distinct tone of the user;
  • program the scheduling with natural language.

The tools that we employ to encrypt our information, to generate our daily reminders, and even the way we are automating our lives through the tools that we consume, determine how rapidly we are maturing. With the adoption of the strength of the improved messaging ecosystem, companies may assist in building a more connected, effective, and secure future.

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