Technology

Digital Inclusion: What Does Equal Access to Education Mean in the Digital Age?

Published

5 years ago

08/01/2021

By Zohra Yermeche

The COVID-19 crisis and the impact, which it has had on learning across the world, has highlighted many of the digital disparities which exist in today’s world.

At a time when many of the world’s students shifted from physical to digital, we were also faced with the hard truth that today there are still 3.6 billion people in the world who are unconnected.

For students in the connected half of the world, the story is much different. While 1.2 billion children were affected by school closures across much of the world, our recent Consumer COVID-19 report found that students were able to substitute physical learning by spending 230 per cent more time on digital learning tools such as Google Class, Epic! and Seesaw Class.

This of course is a significant rise, but it is also an acceleration of a trend which we have steadily been tracking since our first Connect To Learn program exactly ten years ago.

The State of Broadband 2020 report estimates that there are twice as many people today who use the Internet compared to 2010. This rise in digital literacy, together with the imminent period of rapid digitalization of the economy, means that ensuring fair and equal access to both education and future job markets will rest on the extent of digital inclusion within our societies.

What is digital inclusion and why is it so important today?

Today, technology plays a much bigger role in the quality and scope of how we learn, such as new digital learning platforms which are estimated to reach $350 billion by 2025; what we learn, with a growing emphasis on programming, robotics, AI and automation; and how we can use it in the job market, with digital skillsets increasingly becoming a prerequisite of tomorrow’s workforce.

The changes which are happening today show the disparity between the developed and undeveloped world. If you are not connected, that shows you the leap which you have to make between the connectivity aspect, access to education and benefits which are derived from that.

Closing this digital divide, with those who are not connected or not considered to be digitally literate, is imperative to ensuring a fair distribution of digital opportunities across countries, locations, gender, socioeconomic status, and age.

Access to education in the digital age

In 2010, we co-founded the Connect To Learn initiative with the Earth Institute at Columbia University and Millennium Promise, with a focus on delivering connectivity and ICT tools to enhance teaching and learning in unconnected, underprivileged and largely unrepresented communities.

Since our first projects in the Millennium Villages, we’ve helped to connect and increase the digital inclusion of more than 200,000 students worldwide. As the program has evolved, we have increased our efforts to close the digital divide not just in terms of connectivity, but from a content, syllabus and platform side which is fundamental.

As a technology company, we quickly discovered that we can offer so much more than connectivity, but furthermore can help improve learning processes and methodologies so learning can become more impactful. For example, through partnerships with like-minded organizations, we have helped to digitalize and disseminate content through digital learning tools such as mobile apps.

One of the biggest differences from ten years ago is also that the nature of technology in an educational context, both as a medium and a means to enter the job market was still relatively immature as the landscape has evolved, we’ve come to understand the need to personalize and individualize learning so that we can improve learning outcomes in a meaningful way.

Giving people access to the right type of content is one aspect, another equally critical aspect is the human element. On top of the digital layer, students will still always need the engagement, inspiration and activation that comes from teachers and trainers who know about the topic. I believe that, even in the digital age, technology will never be able to replace this interaction, but rather can serve as an increasingly innovative medium for those critical learner-instructor interactions, such as through the Internet of Skills.

Digital inclusion through public-private partnerships

Today, there is a significant need for digital skills courses. Key technology areas such as AI, robotics and app development are advancing at such a rapid pace, which can make it difficult to ensure an effective transfer of competence to emerging workforces.

Such is the pace of change for topics such as these, public academic institutions will invariably struggle to take learning beyond a basic theoretical level. Public-private partnerships will therefore be key to addressing this, by developing advanced curriculums and delivering the necessary quality and scale of access.

As a sustainability pioneer in the private sector, we’ve understood the power of partnership, which is why we’re investing heavily in building out those partnerships with like-minded entities to create sustainable solutions in order to address the issues which the education sector faces today. A good example of this is the Ericsson Digital Lab program which is now live in several countries in partnership with local schools and community learning centres. The aim here is to share those competences that we have in-house on a much broader scale, addressing those critical skillset demands which are needed in tomorrow’s workforce.

This year, in response to the impact which COVID-19 has had on learning, we continuing these efforts by joining the UNESCO-led Global Education Coalition, launching Ericsson Educate and partnering with UNICEF to map school connectivity as part of the Giga project.

Through digital methodologies, and with a focus on improving digital skills for students across all communities, our commitment is to ensure that future generations continue to have the skills and knowledge to find opportunity in a changing digital world. This was what we set out to do when we launched Connect To Learn ten years ago, and this will continue to be our priority in this next critical decade of action.

Zohra Yermeche is the Program Director for Connect To Learn at Ericsson

Related Topics:access to education digital age digital inclusion zohra yermeche

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Technology

Nigeria, Google in Talks for New Undersea Cable

Published

1 week ago

23/12/2025

Adedapo Adesanya

By Adedapo Adesanya

The Nigerian government is in advanced talks with Google for a new undersea cable to strengthen the country’s digital connectivity and resilience.

The country wants to augment existing undersea links with Europe, said the chief executive of National Information Technology Development Agency (NITDA), Mr Kashifu Inuwa Abdullahi, as per Bloomberg on Tuesday.

Mr Inuwa said this was necessary at this time, calling Nigeria’s current reliance on cables that follow the same path “a single point of failure.”

Google earlier this year said it plans to expand its digital presence significantly in Africa with the development of four new strategic subsea cable connectivity hubs in the north, south, east, and west regions of the continent.

Already, Google is investing $2.1 million to accelerate Nigeria’s artificial intelligence (AI) growth, aiming to create one million digital jobs and bolster the country’s expanding technology economy.

This is aligned with Nigeria’s National AI Strategy, which is expected to play a meaningful role in the nation’s broader digital transformation. Projections indicate that AI could contribute up to $15 billion to Nigeria’s economy by 2030.

The fund will support partnerships with local organisations. To achieve these aims, the funding will support partnerships with local organisations working in digital skills development and cyber security.

The investment further signals global trust in Nigeria’s technology sector and underlines the nation’s role as a leader in Africa’s digital transformation. As new opportunities emerge, Google believes it support is set to help shape Nigeria’s economy and its place on the global technology stage.

Technology

Airtel Africa, SpaceX to Launch Starlink Direct-to-Cell Connectivity

Published

2 weeks ago

17/12/2025

Modupe Gbadeyanka

By Modupe Gbadeyanka

An agreement for a satellite-to-mobile service that will benefit millions of people in Africa has been entered into between Airtel Africa Plc and SpaceX.

This service is through the introduction of Starlink Direct-to-Cell satellite connectivity across all the 14 markets of Airtel Africa that serve 174 million customers.

Through this partnership, Airtel Africa customers with compatible smartphones in regions without terrestrial coverage can have network connectivity through Starlink, which is the world’s largest 4G connectivity provider (by geographic reach).

The satellite-to-mobile service will begin in 2026 with data for select applications and text messaging.

This agreement also includes support for Starlink’s first broadband Direct-to-Cell system, with next-generation satellites that will be capable of providing high-speed connectivity to smartphones with 20x improved data speed. The rollout will proceed in line with country-specific regulatory approvals.

Airtel Africa is the first mobile network operator in Africa to offer Starlink Direct-to-Cell service, powered by 650 satellites to provide seamless connectivity to its customers in remote areas.

The partnership reinforces Airtel Africa’s commitment to bridge digital divide and offer seamless connectivity to its customers.

Airtel Africa and Starlink will continue to explore additional collaboration opportunities to further advance digital inclusion across the continent.

“Airtel Africa remains committed to delivering great experience to our customers by improving access to reliable and contiguous mobile connectivity solutions.

“Starlink’s Direct-to-Cell technology complements the terrestrial infrastructure and even reaches areas where deploying terrestrial network solutions are challenging.

“We are very excited about the collaboration with Starlink, which will establish a new standard for service availability across all our 14 markets,” the chief executive of Airtel Africa, Mr Sunil Taldar, said.

Also commenting, the Vice President of Sales for Starlink, Ms Stephanie Bednarek, said, “For the first time, people across Africa will stay connected in remote areas where terrestrial coverage cannot reach, and we’re so thrilled that Starlink Direct-to-Cell can power this life-changing service.

“Through this agreement with Airtel Africa, we’ll also deliver our next-generation technology to offer high-speed broadband connectivity, which will offer faster access to many essential services.”

Technology

Simplify Your Mobile Life with eSIM and Virtual Numbers

Published

3 weeks ago

15/12/2025

Dipo Olowookere

Managing phone numbers used to be a constant hassle. Between personal lines, work numbers, online registrations, and international travel, people often juggled multiple SIM cards, devices, or expensive roaming plans just to stay reachable. Today, eSIMs and virtual phone numbers offer a smarter way to handle communication. One device can manage multiple lines, switch between them instantly, and keep work and personal contacts separate—all without a physical SIM. For travelers, remote workers, and tech professionals, this setup offers efficiency, control, and flexibility that traditional SIM cards simply cannot match.

A virtual phone number is a digital line that exists independently of any physical SIM. Calls and messages are routed through the cloud, meaning the same number can function across multiple devices: smartphone, tablet, or computer. You can pick a local number in another country without actually being there, or maintain separate lines for freelance projects while keeping your personal number private. Virtual numbers also help protect privacy and streamline online activity. They are perfect for temporary projects, online sign-ups, or situations where you do not want to share your main number.

When paired with eSIM technology, virtual numbers become extremely convenient. Platforms like eSIM Plus let users download multiple numbers onto a single device, switch between them instantly, and manage personal and business lines without touching a physical SIM card. Travelers can maintain local numbers abroad, freelancers can manage multiple client contacts, and tech-savvy users gain complete control over their connectivity. eSIM Plus simplifies this process, allowing for seamless integration of digital numbers and minimizing the complications associated with traditional SIMs.

Businesses also find virtual numbers invaluable. They enable companies to create a local presence in multiple regions without the need for physical offices. Calls can be forwarded to employees anywhere, while integration with CRM tools allows monitoring and analytics of communication. For individuals, virtual numbers enhance privacy and simplify digital life. Whether signing up for online services, running a side business, or protecting personal information, virtual numbers provide flexibility and control that traditional numbers cannot offer.

Everyday Scenarios for Virtual Numbers

Virtual numbers are not just a tech gimmick—they solve real problems.

International Travel: A traveler can maintain a local number in multiple countries, avoiding expensive roaming fees while staying reachable by family, friends, and colleagues.
Remote Work and Freelancing: A consultant or freelancer can separate client communications from personal calls without carrying multiple phones. Multiple virtual lines can support different projects simultaneously.
Privacy Protection: Individuals can use temporary numbers for online registrations, dating apps, or marketplace accounts, significantly reducing spam and unwanted contacts.
Small Businesses and Startups: Companies can create local contact points in different regions, forward calls to employees, and integrate with communication software for better workflow management.

With eSIMs, managing these numbers becomes effortless. Instead of swapping physical SIM cards, users download the eSIM profile to their device, and virtual numbers become instantly available. This combination provides unparalleled flexibility for modern digital lifestyles.

How Virtual Numbers Work

Getting a virtual number is straightforward. Providers allow you to select a number online, link it to your smartphone or VoIP service, and manage it through an app. Common features include:

Call forwarding to any device
Text messaging and multimedia messaging
Voicemail management
Temporary numbers for short-term projects or verification purposes

When integrated with eSIM, the activation process is even faster. Download the eSIM profile to your device, and all your virtual numbers are ready to go. This approach is ideal for travelers, remote workers, and anyone managing multiple lines on a single phone without extra hardware.

Leading eSIM Providers

Several providers lead the market in combining eSIM technology with virtual numbers:

eSIM Plus: Offers digital SIMs integrated with virtual numbers, allowing multiple lines on one device. Users can manage personal, business, and international numbers seamlessly, making it perfect for remote workers, travelers, and freelancers.
Truphone: Provides global coverage with quick activation. Users can switch numbers without changing SIM cards, ideal for business professionals moving across regions.
Airalo: Focused on international travelers, offering cost-effective eSIMs for data and voice in over 190 countries. Airalo simplifies connectivity for tourists and remote workers abroad.
GigSky: Offers pay-as-you-go and subscription eSIM plans suitable for frequent travelers and digital nomads. GigSky supports multiple virtual lines on one device.
Ubigi: Enterprise-focused, enabling companies to deploy eSIMs and virtual numbers to distributed teams. Employees maintain local numbers across regions without physical SIM swaps.
Nomad: Travel-oriented eSIM provider supporting multiple virtual lines on one device. Ideal for digital nomads, remote professionals, and long-term travelers.

These services show how eSIMs and virtual numbers have evolved from niche tech to mainstream tools for managing modern communication efficiently.

Advantages Over Traditional Numbers

Virtual numbers have several key advantages over regular SIM-based numbers:

Multiple lines on one device: Manage work, personal, and international numbers without carrying multiple phones.
Privacy and control: Easily change or deactivate numbers for temporary projects, online registrations, or spam prevention.
Global accessibility: Make and receive calls from anywhere without costly roaming charges.
Integration with software: Works with VoIP apps, cloud platforms, and CRMs. Supports automated call routing, analytics, and communication tracking.

Traditional numbers cannot match this flexibility, efficiency, or convenience. Virtual numbers are built for modern workflows and digitally connected lifestyles.

Combining eSIM and Virtual Numbers

The combination of eSIMs with virtual numbers creates a flexible communication system. One device can handle multiple lines for home, work, or international use. Businesses can provide employees with local numbers in multiple regions without physical offices. Travelers can maintain home and foreign numbers without swapping SIM cards.

Consider a freelance consultant traveling across Europe: a virtual number in France, one in Germany, and a personal line—all on a single device. Clients reach local numbers, costs are minimized, and management happens from one interface. This setup highlights the efficiency eSIMs and virtual numbers provide.

Real-World Examples

Remote Work Across Time Zones: An employee in Asia receives calls from North American clients using a local virtual number, avoiding international fees. eSIM profiles allow switching lines based on work hours.
Maintaining Local Presence While Traveling: A business owner visiting multiple countries can maintain virtual local numbers. Clients call local numbers, but calls are forwarded seamlessly.
Privacy and Online Security: Individuals use temporary virtual numbers for online registrations, reducing spam to their primary number.

These examples show why eSIMs combined with virtual numbers are essential for modern digital workflows.

The Future of Connectivity

With the rise of 5G, cloud communications, and AI-powered tools, eSIMs and virtual numbers will become increasingly integral to daily life. Expect tighter integration with business applications, enhanced security features, and instant switching between personal and professional lines.

For travelers, remote workers, and anyone managing multiple contacts, eSIMs paired with virtual numbers are more than a convenience—they’re a smarter, more efficient way to control communication in today’s digital world.