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Ericsson Unveils Time-Critical Communication for Real-time 5G Experiences

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Time-Critical Communication

By Modupe Gbadeyanka

An end-to-end solution to guarantee the consistent low latency and high reliability demanded by time-critical applications and services for consumers, enterprises, and the public sector has been launched by Ericsson.

This initiative will boost the company’s 5G capabilities as it would enable Time-Critical Communication through its new Critical IoT product, which is easily deployable as a software upgrade on public and private 5G networks, in wide and local areas, on any 5G frequency band.

Having deployed 5G networks globally with successful rollouts of enhanced mobile broadband and Fixed Wireless Access services, the new solution will allow communications service providers to further enhance experiences in real-time media use cases like cloud gaming and AR/VR, and unlock possibilities in remote control, mobility automation, and industrial control.

Apart from the estimated 2.5 billion mobile gamers across the world who will enjoy a lag-free gaming experience, the new solution will thrill all 5G users looking for immersive XR experiences. It will also benefit enterprises, industries, and public agencies where production processes or mission-critical services depend heavily on high-performance reliable connectivity.

Per Narvinger, Head of Product Area Networks, says: “Ericsson continues to introduce innovative 5G solutions that fuel the global uptake of 5G. Now we are taking 5G to the next level with Time-Critical Communication, a solution that will give our customers the tools to expand their offerings for the consumer, enterprise, and public sectors and further monetize 5G effectively.”

Ericsson’s Time-Critical Communication is a software toolbox for resolving lags and interruptions in mobile networks. It combines the 3GPP-specified ultra-reliable, low latency communication (URLLC) standard with Ericsson innovations to mitigate major causes of latency.

Built on Ericsson’s expertise in Radio Access Network, Transport, 5G Core, Service Management & Orchestration, BSS, and support services, this software product delivers consistent low latency (50ms to 1ms) end-to-end at specified guarantee levels (99.9 per cent to 99.999 per cent) – enabling time-critical use cases at scale.

Many emerging use cases are time-critical in nature, demanding the guarantee of consistent low latency and highly reliable performance, currently not possible in today’s 4G and 5G networks. The new solution is designed to address that need and deliver on the full promise of 5G.

Customer Cases: Pioneering 5G for time-critical use cases since 2017

Ericsson has been piloting 5G for time-critical use cases with customers and industry partners such as BT and Hyperbat, Einride and Telia, Boliden, ABB, Audi, Fraunhofer IPT, DT and Rockwell.

Ericsson recently partnered with Deutsche Telekom and Telstra to show the benefits of L4S (Low Latency Low Loss Scalable throughput) technology in reducing lag in an interactive cloud game. L4S is one of the new features in the Time-Critical Communication toolbox.

Ericsson has also reached a new milestone with MediaTek by proving that 5G can deliver 1ms consistent low latency with 99.99 per cent reliability in both uplink and downlink on mmWave band.

Tomohiro Sekiwa, Managing Executive Officer and Chief Network Officer at SoftBank, says: “We believe that Time-Critical Communication is key to realizing the full potential of 5G. One industry where this solution can play a transformative role is automotive and transportation. With reliable and consistent low latency connectivity, 5G can also vastly improve public health and safety, traffic efficiency, and make transportation more sustainable.”

Channa Seneviratne, Executive, Technology Development & Solutions, at Telstra, says: “We have been working with Ericsson as a technology partner to constantly improve the customer experience via enhanced network capabilities. Time-Critical Communication tools such as L4S will allow us to deliver consistent low latency, which is crucial for applications like real-time video, AR/VR, and cloud gaming.”

JS Pan, General Manager, Wireless Communication System and Partnerships, at MediaTek, says: “Together with Ericsson we have shown what 5G can deliver in terms of consistent low latency and high reliability in both uplink and downlink. This key milestone proves that 5G can enable the most demanding, time-critical applications such as real-time control of industrial automation systems.”

Dave Vasko, Director, Advanced Technology at Rockwell Automation, says: “Time-Critical Communication with 5G can change the industrial automation sector by reducing cables, increasing flexibility and agility, enhancing visibility, and enabling new digital applications with mobility. The ability to deliver consistent low latency with high reliability will be crucial for wirelessly connecting XR, sensors, controllers, and actuators – boosting productivity and efficiency of industrial operations.”

Patrick Filkins, Research Manager, IoT and Telecom Network Infrastructure at IDC, says: “This Ericsson 5G innovation will inject a much-needed boost to both public and private 5G network initiatives. This solution provides the ability to move beyond ‘best-effort wireless networking for enterprise and industrial consumption and into ultra-reliable paired with low to ultra-low latency for a broader, tailored approach to Service Level Agreements and Quality of Service. Ericsson is arming the industry with the most advanced 5G feature set to date, on any spectrum – delivering time-critical communication services for various deployment scenarios.”

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

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PIAFo Leads Urgent Push for National Dig-Once Policy

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PIAFo 2026

Key players across Nigeria’s digital economy, telecommunications, and infrastructure ecosystem are set for the National Dig-Once Policy Forum to champion a new course towards increasing Nigeria’s digital backbone network to 125,000km of fibre-optic infrastructure.

The event, which marks the 8th edition of Policy Implementation Assisted Forum (PIAFo), is a high-level industry dialogue aimed at accelerating the formulation and adoption of a National Dig-Once Policy as a critical enabler of safe, coordinated and cost-effective fibre infrastructure deployment in the country.

The forum, themed Accelerating Nigeria’s Digital Backbone: Dig Once Policy, Project BRIDGE and Strategies for Effective Fibre Deployment, is slated for Thursday, April 16, 2026, at Radisson Blu Hotel, Ikeja GRA, Lagos.

According to the organisers, Business Metrics Limited (BML), the introduction of the $2 billion Project BRIDGE initiative by the Federal Government to expand fibre infrastructure by an additional 90,000km from 35,000km to 125,000km by 2030 requires some new measures to ensure the successful implementation of the ambitious target and avoid mistakes of the past.

Industry stakeholders have identified that the success of a national connectivity backbone rollout depends largely on institutionalising a Dig Once Policy framework, which encourages the installation of fibre ducts and conduits whenever roads, railways, and other major public infrastructure are being constructed or rehabilitated.

According to industry data shared by the Nigerian Communications Commission, lack of such a framework is taking a toll on the telecoms sector and broadband drive as operators recorded over 50,000 fibre cut incidents across the country in 2024, with more than 60 per cent occurring during road construction and rehabilitation activities. These disruptions have resulted in billions of naira in repair costs, network outages, and service degradation.

Telecom operators in Lagos State alone said they spent over N5 billion in 2024 to repair and replace damaged fibre infrastructure in the state, while lamenting that the development continues to slow down network upgrade and expansion drive.

Beyond infrastructure damage, telecom operators also face challenges such as high Right of Way (RoW) charges, uncoordinated civil works, and repeated excavation of roads for fibre deployment.

PIAFo 8.0 aims to address these challenges by fostering collaboration among stakeholders responsible for planning, financing, constructing, and maintaining Nigeria’s digital infrastructure.

Specifically, the forum seeks to align federal, state, and local infrastructure planning around a unified Dig-Once framework; strengthen collaboration between telecom operators, infrastructure companies, and public works authorities; translate policy intentions into actionable guidelines and implementation timelines; and build stakeholder support for Project BRIDGE and complementary national fibre initiatives.

Speaking about the event, Team Lead at Business Metrics Limited, Omobayo Azeez, said Nigeria is being denied access to the robust connectivity it should derive from up to eight high-capacity undersea cable networks landed on its shores because of difficulties around terrestrial fibre infrastructure expansion.

“The Project BRIDGE initiative should excite everyone because of its ambitious targets. But for those who understand the operating terrain and why it took the industry over 20 years to achieve around 35,000km of fibre network that the country currently operates for broadband connectivity, the project calls for a major shift in execution approach with the adoption of a National Dig-Once Policy as the starting point.

“PIAFo, now in its 8th edition, is again serving as the viable platform for representatives from government ministries and agencies, senior telecom executives, infrastructure companies, data centre operators, equipment manufacturers, state governments, and industry associations to chart the way forward.”

The forum will feature keynote addresses, expert panel discussions, and strategic networking sessions designed to drive pragmatic outcomes that will accelerate Nigeria’s journey toward a resilient and inclusive digital economy.

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Nigeria, Finland Strengthen Ties on Digital Economy

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Digital Economy Policy

By Adedapo Adesanya

The Nigerian government and the Republic of Finland have formalised a strategic partnership on digitalisation and innovation, signing a Memorandum of Understanding (MoU) aimed at expanding economic activities and strengthening cooperation in the digital sector.

The agreement was signed in Abuja by the Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, and Mr Jarno Syrjälä, Under‑Secretary of State (International Trade) at Finland’s Ministry for Foreign Affairs.

According to a statement from the Special Assistant on Media and Communications to the communications minister, Mr Isime Esene, the MoU will establish a framework for collaboration across key areas, including digital government, emerging technologies, digital public infrastructure, cybersecurity, innovation ecosystems, and capacity building.

Mr Tijani described the signing as “an important step in strengthening the partnership between both countries as we work to build a more inclusive, innovation-driven digital economy.”

“This agreement is a significant next step following our engagements in Helsinki in February, where we met with key stakeholders, including Finnvera and Finnfund, and held productive discussions on advancing collaboration around digital infrastructure, the Data Exchange Platform, and opportunities for Finnish participation in Project Bridge.”

The Minister emphasised that the partnership would “unlock meaningful opportunities for both countries, enabling us to leverage digital transformation as a catalyst for sustainable growth and shared prosperity.”

Echoing this optimism, Mr Syrjälä said: “Finland is very pleased to deepen its partnership with Nigeria in building resilient, secure, and human‑centric digital societies. Digitalisation is at its best when it empowers people, strengthens trust, and creates new opportunities for innovation.”

“Nigeria is a key partner for Finland in Africa, and this MoU provides a strong basis for concrete cooperation between our governments, institutions, and private sectors. Together, we can advance digital solutions that are interoperable, future‑fit, and beneficial to both our nations,” he added.

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Meta Launches AI Support Assistant on Facebook, Instagram

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Meta AI Support Assistant

By Aduragbemi Omiyale

New Artificial Intelligence (AI) tools designed to provide support for users of its applications have been launched by Meta.

The AI Support Assistant will work on the Facebook and Instagram apps, the company said in a statement.

The tools will help users to receive reliable and action-oriented assistance when needed.

In December, the Meta AI support assistant, a tool designed to provide reliable, 24/7 support for nearly any support issue at any time, was previewed.

Now, Meta is rolling it out globally on the Facebook and Instagram apps for iOS and Android, and within Help Centre on Facebook and Instagram on desktop, with even more capabilities and ways to help.

The new Meta AI support assistant is designed to help resolve account problems from start to finish. It offers answers for any question, like notification settings or new features, and can also take action for users on a growing set of requests directly within Facebook and, in the future, on Instagram.

The feature can report scams, impersonation accounts, or problematic content, make it easier to see why content was taken down, provide appeal options, track what happens next, manage privacy settings, reset passwords, and update profile settings.

The Meta AI support assistant can respond to requests typically in under five seconds, dramatically reducing wait times compared to traditional help centre searches or seeking answers on external websites.

“The Meta AI support assistant is a major step in our work to deliver stronger support on our apps. In fact, among people who have provided feedback, the majority report a positive experience with the Meta AI support assistant. It’s rolling out now in all languages supported by Facebook and Instagram for support topics.

“We’re continuing to invest in AI- powered tools to make support more accessible, reliable, and effective — and we’ll keep evolving the Meta AI support assistant as more people use it and as the technology advances, so it continues to improve over time,” the organisation disclosed.

Meta has also deployed AI to improve content enforcement to help users reduce the chance that scammers trick people into giving away their login details, ultimately finding and mitigating 5,000 scam attempts per day that no existing review team had caught before.

Meta said over the next few years, it would be deploying these more advanced AI systems across its apps once they consistently perform better than its current methods of content enforcement, transforming its approach.

“As we do this, we’ll reduce our reliance on third-party vendors for content enforcement and focus on strengthening our internal systems and workforce.

“While we’ll still have people who review content, these systems will be able to take on work that’s better-suited to technology, like repetitive reviews of graphic content or areas where adversarial actors are constantly changing their tactics, such as with illicit drug sales or scams,” it stated.

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