Technology
Google Experts Answer Your Top Most Searched Questions on AI
New search trends released by Google show that search interest in AI has reached an all-time high in Nigeria. The trends show that people have searched for AI more than ever in 2023 so far, with interest rising 310% since last year, and by 1,660% in the last five years.
Google’s research also revealed the top trending questions being asked about AI across Nigeria. Here, Google West Africa Director, Olumide Balogun, answers some of the most frequently asked questions.
- What is Artificial Intelligence and how does it work?
AI is a type of technology that can learn from its environment, experiences and people and that can understand patterns and make projections better than any previous technology before it.
AI models are trained and created by human engineers, who input data into the AI system to train it. For example, in 2012, we showed an AI model thousands of videos of cats on YouTube so that it could learn to recognize a cat. Now, with advancements in technology, we could give an AI model hundreds of books on animals to read – and, using those, it would be able to describe a cat to us on its own despite having never been shown one.
Once AI systems are trained, they’re tested to see if they work well. You can do this by asking the AI model to describe or recognise a cat, for example, or even to generate a picture of one for you. Training AI models can take a long time – but once they work, they can be deployed into production so that you can use them at home.
- When did AI start?
AI can be traced back to the early 1950s, when Alan Turing – a British mathematician – published a paper on Computing Machinery and Intelligence. That kick-started the principles behind AI – but the first time anyone used the term was likely in 1956 when John McCarthy hosted a conference at Dartmouth College called the Dartmouth Summer Research Project in Artificial Intelligence.
So AI is not new – in fact, AI research has been accelerating since the 1990s. Google itself became an AI-first company back in 2015. But the pace of AI development is accelerating – with more households able to access generative AI tools like text-to-image generators or chatbots – which has made AI a household phrase for maybe the first time ever.
- Where is AI used?
AI has always been integral to many daily tools, from Google Translate to antilock braking in cars. Its transformative power, however, is being harnessed more profoundly now. In the heart of this evolution is the Google AI Centre in Accra, laser-focused on Africa’s unique challenges and aspirations. While innovations like Google DeepMind’s AlphaFold impact global biotech, in Africa, we’re taking strides that resonate with local needs. We’re collaborating to map remote buildings for better planning, using AI to predict challenges like locust outbreaks and enhancing maternal health via AI-powered ultrasound.
AI’s potential in sustainability is vast. In Africa, it’s about thriving industries that respect our rich biodiversity. While the global health community benefits from protein sequence mapping, for Africa, it’s a hope against diseases like malaria.
- What can AI do and how can I use it?
Think of AI as a tool that’s really good at understanding patterns and making projections – better than any computer has been before – and that’s been taught to learn from its environment, experiences and people. When you put that ability to good use, you can use AI to do all sorts of amazing things, like helping doctors to screen for and identify cancer, predicting and monitoring natural disasters, or helping businesses to identify and reduce their carbon emissions.
You’re probably using AI all the time already without realising it. But you can now also use AI to help boost your productivity with experimental language tools like Bard, to translate even more languages on Google Translate, or to find the most fuel-efficient route on Google Maps.
- Is AI dangerous?
AI is like any other technology in that it can be used for good or bad, depending on the user. On the one hand, it has incredible potential to be used in ways that are beneficial for society – whether it’s protecting people from spam and fraud, translating hundreds more languages, or forecasting floods up to seven days in advance. But it can also be used to amplify current societal issues – like misinformation and discrimination.
It’s really important that we get these tools right, working together to ensure we’re creating and using them responsibly. That means governments are introducing regulations to help us seize the benefits of AI while mitigating the risks, as well as companies developing shared sets of standards and principles. At Google, we’re also led by our own AI Principles – which you can read online – to make sure we’re developing AI that is beneficial for society.
- Will AI take my job?
As technology has developed, so too has the job market. At the beginning of the last century, people mostly worked in agriculture. Now we have hedge fund managers, cabin crews aboard widely accessible commercial flights – and, as recently as 1995, web designers. So we’ve had these questions for a long time, and, as a society, we’ve navigated them well.
That’s not to underestimate the potential of AI – which is essentially the ‘third wave’ of digital technology after the internet and mobile phones. It will be brilliant for people’s productivity and for economic opportunity – but it will also cause some levels of disruption. We’ll see a whole set of jobs that can grow – but the most profound change will be how many of our jobs will be assisted by technology. AI will become a partner to many of us, helping us not just to make the repetitive tasks of our work more efficient but also sparking creativity and enabling us to spend more time on the bits of our jobs that we love and that challenge us. We’re already working with people to help them learn how AI can help them. Our Grow with Google programs have trained 7 million people and helped to close the digital skills gap in Africa. Governments, NGOs, and the private sector can work together to bring similar schemes about – ensuring that everyone can benefit from AI.
Technology
OPay, Coinbase, Others Crash as Cloudflare Suffers Another Glitch
By Adedapo Adesanya
Cloudflare Incorporated, a business providing cloud-based services to various enterprises, said in a note on Friday it is investigating issues with its Dashboard and related Application Programming Interfaces (APIs).
Numerous companies and services, including payments platform like OPay as well as Canva, Coinbase Global Incorporated, Investing.com , Shopify Incorporated, and Zoom Video Communications Incorporated, all appeared to crash, with some seeing “500 internal server error” and “Please check your internet connection and try again”.
The global outage has left many users unable to access these key services as this disruption has not only affected individuals but also businesses relying on these platforms for their operations.
Customers using the Dashboard or Cloudflare APIs are impacted as requests might fail and errors may be displayed, the company said on its status page.
In its latest update, Cloudflare added that “a fix has been implemented,” with the firm monitoring the results.
Users from all over the world have taken to social media platform X (formerly Twitter) to voice their frustrations over the issue.
This is Cloudflare’s second major disruption in nearly a month, following another incident in November that affected services like Spotify and ChatGPT.
At the last outage, Cloudflare’s services were largely restored within three hours, and fully restored after approximately five hours.
Technology
Google Unveils AI Skilling Blueprint for Africa
By Modupe Gbadeyanka
As part of broader Africa-focused Artificial Intelligence (AI) initiatives, Google has launched the AI Skilling Blueprint for Africa, designed to help governments build a future-proof workforce.
The programme provides governments with a comprehensive, step-by-step guide to formulate national skilling strategies. It focuses on developing three critical cohorts: AI Learners, who will gain foundational AI literacy; AI Implementers, professionals upskilled to integrate AI tools into their work; and AI Innovators, deep technical experts dedicated to building the next generation of AI solutions.
Africa is home to the world’s youngest and fastest-growing population. The continent shows immense potential for AI-driven economic growth.
However, new research highlights a significant challenge: while optimism for AI is exceptionally high, reaching 95 per cent in Nigeria and 76 per cent in South Africa, 55 per cent of firms across the continent report needing AI talent more than financing. Closing this skills gap is key to unlocking Africa’s opportunity.
Google’s Vice President of Government Affairs and Public Policy, Doron Avni, explained that, “The AI Skilling Blueprint provides a clear roadmap for governments to build the workforce of the future.
“By also investing in AI-ready data and expert local organisations and partners, we are helping build the interconnected ecosystem needed for a prosperous, AI-driven future for the continent.”
As part of its broader initiatives, Google also announced $2.25 million to support projects building trustworthy public data sets for AI by the UN Economic Commission for Africa (UNECA), the UN Department of Economic and Social Affairs (UN DESA) and PARIS21.
This contribution will help national statistical offices modernize their infrastructure and empower decision-makers with the reliable data they need to address challenges from food security to economic growth.
“For Africa to drive sustainable development, evidence-based policymaking is indispensable. This requires accessible, reliable, and AI-ready data.
“This effort is a crucial step forward. By building a Regional Data Commons, we can empower African institutions with the data and tools they need to make strategic choices that will drive growth and prosperity,” the Executive Secretary of the UN Economic Commission for Africa, Claver Gatete, said.
Finally, building on its $7.5 million Google.org Skilling Fund commitment, Google announced the first set of expert social impact organizations who will receive funding to execute on projects consistent with its skilling mission, including FATE Foundation and the African Institute for Mathematical Sciences (AIMS), which will embed advanced AI curricula into universities; and JA Africa and CyberSafe Foundation, which will advance crucial work in online safety and digital literacy.
“We are incredibly proud to partner with the African Institute of Management Sciences on the Advanced AI UpSkilling Project, with support from Google.org. This groundbreaking initiative is a direct response to the urgent need for deep AI competencies in Africa, empowering tertiary institutions, lecturers, and students in Nigeria, Ghana, Kenya, and South Africa.
“This strategic support aligns perfectly with FATE Foundation’s mission to foster innovation and sustainable economic growth across the continent, ensuring Africa is fully equipped to lead in the global technological future,” the Executive Director for FATE Foundation, Adenike Adeyemi, stated.
“We live in an age defined by rapid technological change and our mission at JA Africa is to ensure that African youth are not left behind. However, even as we engage our youth in more digital programs and encourage AI literacy, we are fully aware of the harmful effects of unchecked online exposure and, therefore, invest equally in protecting their data, physical safety and mental wellbeing.
“Through this support from Google.org, we will give young people the tools, knowledge, and confidence they need to navigate the digital world safely and responsibly,” the chief executive of Junior Achievement Africa, Simi Nwogugu, remarked.
Technology
Zoho Updates All-in-One Business Software Platform Zoho One
By Modupe Gbadeyanka
Global technology firm, Zoho, has enhanced its all-in-one business software platform known as Zoho One with improve security, and deeper intelligence across all over 50 applications.
The company improved the user interface, placing context at the centre of the user journey and removes traditional boundaries between applications.
Spaces now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.
An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.
The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.
The platform also introduced Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.
A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals—Zoho or third-party—into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.
The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.
Also, Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.
Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.
In addition, Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.
Commenting on the changes, the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, said, “The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform.
“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”
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