Technology
How Do You Know When to Buy Versus Build Your Software?
By Dalip Jaggi
Businesses of all different sizes today depend on various software applications to help them manage multiple core elements of their operations. These solutions support everything from supply chain management and bookkeeping projects to detailed project tracking and customer relationship management.
As businesses grow and evolve, however, they often reach a fork in the road where they need to decide whether to continue relying on highly accessible, ready-made software or invest in building a custom solution that’s specifically designed to fit their needs.
The truth is, there is no perfect answer to this question, and the best choice will depend on various factors unique to each business. However, by understanding the strengths and weaknesses of each approach, you’ll be able to make a good decision for your organization that will help it achieve its long-term goals.
What are Ready-Made Software Solutions?
It doesn’t matter what industry you’re in – there’s likely an abundance of ready-made software solutions available for you to take advantage of. These solutions, often called “enterprise solutions,” are built to be useful for a wide range of business types and can be particularly helpful for larger companies with intricate organizational structures.
One of the major benefits of these solutions is their high accessibility. They’re incredibly easy to purchase, and once you’ve set up an account or paid your subscription, you’re essentially ready to go. Depending on the software’s purpose, your organization could quickly see improvements in various areas.
However, while ready-made solutions offer versatility, their design can also be somewhat restrictive. Because they primarily focus on catering to a broad spectrum of businesses and industries, they often include a range of general features, some of which may not be relevant or valuable to your specific needs.
How are Custom Builds Different?
Custom software development differs from ready-made solutions since it provides a completely custom experience. It’s similar to going to a custom tailor to purchase a hand-made suit rather than just purchasing one off the shelf at a department store.
The main purpose of moving forward with a custom software build is to maximize the value of your investment. Instead of purchasing a generic software package with numerous features you more than likely will never use, you receive a comprehensive solution made exclusively for your business needs, ensuring minimal resource waste.
Naturally, developing a solution from scratch comes at a premium cost. The price of custom-built software can range from thousands to hundreds of thousands of dollars for larger organizations. However, these solutions are designed to unlock a business’s full growth potential which could very well lead to substantial returns on investment over longer periods of time.
Questions to Ask Yourself When Deciding Between Buying or Building Software
Choosing between purchasing or building software is an important decision to make. Each business should carefully evaluate its own specific requirements and budget constraints before deciding.
To help guide you through this process, consider these four key questions:
How is the Software Going to Be Used?
Each software application is designed with a core objective in mind. It’s important to ensure this objective complements your unique business goals.
Remember, many businesses share common needs, whether it’s improved financial management, better team communication, or so on. However, software solutions may not cater to every industry’s unique scope and could lack key features crucial for success in your particular sector.
If the software offers the competitive advantage and desired functionality you’re looking for, it’s worth looking into more. But, if essential elements are missing, think about exploring whether a custom solution better suits your needs.
How Will the Structure of My Company Impact Implementation?
When considering a custom software development project, it’s important to assess your organization’s current structure and capacity. Smaller businesses or those with limited resources might find it challenging to manage these types of projects. Even with outsourcing, significant internal collaboration and resources are crucial for successful implementation.
If your teams aren’t equipped to handle larger projects, consider using a ready-made solution, if not for anything but a temporary solution. This approach can be more efficient until you’ve scaled your workforce and have enough support to assist with a larger-scale development project.
What are the Features I “Want” Versus the Ones I “Need”?
Adapting ready-made software to perfectly suit your company’s needs is many times challenging or simply not doable. Often, these solutions come with limitations on customization, similar to how home renovation project scopes are limited to the foundation of a home.
To help you decide on the right path, it’s important to distinguish between the features you “want” and the features you “need.” While compromising on certain features is sometimes necessary, you can’t afford to settle for software lacking the core functions your business needs to grow.
If your research shows that many ready-made software options fall short of your requirements, consider exploring custom software solutions.
How Many Resources Can I Afford to Invest?
When considering software options, budget is a crucial factor. Ready-made solutions generally offer more transparent pricing, making it easier to predict your initial investment.
Just like when renovating a home – custom projects can come with unforeseen expenses, both during development and for ongoing maintenance, upgrades, and security.
However, with custom software, you have the power to design the development roadmap and prioritize your spending. While a ready-made solution might seem cheaper upfront, the long-term benefits and cost savings of a custom solution could be more advantageous for your business.
Find the Right Fit For Your Business Needs
The market is flooded with software options that businesses can use to help them expand. However, before committing to a recurring subscription model, it’s important to weigh the factors discussed and think about whether a customized software solution might be a better idea to explore.
Technology
Nigeria to Launch NIGCOMSAT Satellites in 2028, 2029
By Adedapo Adesanya
Nigeria has set 2028 and 2029 as the timeline for the deployment of its new satellites, NIGCOMSAT-2A and 2B, respectively.
The Managing Director of NIGCOMSAT, which is Nigerian Communications Satellite Limited and the premier satellite operator in Nigeria, Mrs Jane Nkechi Egerton-Idehen, disclosed this at the second Nigerian Satellite Week in Abuja on Monday. She noted that the development is expected to boost military intelligence, surveillance, and regional connectivity.
“For 2A and 2B, we have started the process. We have closed the tender and are now back into the financing and implementation stage. 2A is built to come up in 2028, and 2B for 2029.
“When they are up and running, they are expected to provide security within the borders and neighbouring countries. They will support the security agencies because data collection and intelligence in real time is important. Satellites like communication satellites allow that, irrespective of where they are,” she said.
In his remarks, the Minister of Communications and Digital Economy, Mr Bosun Tijani, said the satellites form part of the nation’s strategy to strengthen digital infrastructure.
Mr Tijani explained that the satellites will complement ongoing investments in 90,000 kilometres of fibre-optic cable and nearly 4,000 telecom towers, which are being rolled out nationwide and extended to neighbouring countries, including Cameroon, Niger, Chad, Burkina Faso, and the Republic of Benin.
He stressed that satellite technology is critical for national development, affecting education, agriculture, business, and emergency response.
“The president’s approval of NIGCOMSAT-2A and 2B demonstrates a clear commitment to building the future. These satellites will enhance security, connect remote communities, and extend our fibre-optic network into neighbouring countries,” he said.
“Some of these neighbouring countries pay up to ten times more for internet capacity than Lagos. Extending our fibre network will not only improve connectivity but also enhance border security and regional collaboration.
“Satellite technology affects everything, from how a child in a rural community accesses the internet to how farmers make critical decisions and how businesses operate across distance,” the Minister said.
Also speaking, the Chief of Army Staff (COAS), Lieutenant General Waidi Shaibu, welcomed the development, saying the military will leverage the satellites for operational efficiency.
“The Nigerian Army will continue to use space assets to improve intelligence gathering, surveillance, and operational coordination across all theatres of operation,” he said at the event, represented by Major General Kennedy Osemwegie, Commander of the Nigerian Army Cyber Warfare Command (NACWC).
Technology
Interswitch, KCB Group to Deliver Innovative Financial Solutions in East Africa
By Modupe Gbadeyanka
A partnership to advance digital payments and financial inclusion across East Africa has been strengthened between Interswitch and KCB Group.
Both parties have agreed to expand digital payment infrastructure and deliver innovative financial solutions that meet the evolving needs of individuals, businesses, and institutions across the region.
The aim is to accelerate seamless, secure, and inclusive digital payments in East Africa, where the leading Africa-focused integrated payments and digital commerce enabler, Interswitch, recently announced an expansion of Verve card acceptance footprint, leveraging its consolidated partnership with KCB Group, Kenya’s largest financial services group by assets, following a similar move in Uganda through the local KCB Franchise in February 2022.
During a recent executive engagement at KCB Group headquarters in Nairobi, the chief executive of Interswitch, Mr Mitchell Elegbe, held high-level discussions with KCB leadership, including its chief executive, Paul Russo.
At the core of the strengthened collaboration is the integration of Interswitch’s robust payment rails, card scheme, and emerging digital token solutions with KCB Group’s expansive regional footprint and trusted banking franchise.
This integration enables the acceptance of Verve cards and tokenised payment solutions across KCB’s extensive merchant point-of-sale network in Kenya and Uganda, significantly enhancing everyday usability for customers while strengthening KCB’s digitally driven retail payments offering.
The consolidated partnership is expected to drive increased merchant acquisition, improve interoperability across payment ecosystems, and expand access to secure, cashless transactions. It also reinforces both organisations’ shared objective of deepening financial inclusion and accelerating digital commerce across East Africa.
“Our collaboration with KCB Group represents a powerful alignment of vision and capability. By combining our technology-driven payment solutions with KCB’s strong regional presence, we are unlocking new opportunities to scale access, drive innovation, and deliver greater value to customers across East Africa,” Mr Elegbe stated.
Technology
Telcos to Compensate Customers for Service Disruptions—NCC
By Adedapo Adesanya
The Nigerian Communications Commission (NCC) has directed Mobile Network Operators (MNOs) to provide compensation to subscribers whose network quality of service experience is below specified targets within specific locations.
In a Sunday statement, the commission noted that its position is that customers should not be made to bear the full burden of service disruptions where operators fail to meet prescribed standards of service delivery.
Under this directive, NCC said erring operators would compensate affected users directly for breaches of Quality of Service (QoS) Key Performance Indicators (KPIs).
Mobile Network Operators (MNOs) will be required to pay these compensations for instances of poor quality of service recorded within specified time frames.
“The compensation will be provided in the form of airtime credits, calculated based on subscribers’ average spending patterns and their presence within Local Government Areas where service failures occur”, according to the statement.
The directive is rooted in the agency’s broader regulatory philosophy that places the consumer at the centre of Nigeria’s telecommunications ecosystem.
“Telecommunications services today underpin economic activity, social interaction, and access to digital opportunities. When service quality is poor, the consequences affect productivity, commercial activities, and even public confidence in our communications system.
“While regulatory fines have traditionally served as a deterrent against poor service delivery, the Commission is adopting a more consumer-focused approach that strengthens accountability within the industry”.
The commission explained that it has designed this measure to complement existing and ongoing efforts to strengthen service quality monitoring and enforce performance standards.
Further to this directive by the commission to MNOs on compensation to consumers, the regulator has mandated Tower Companies that own the critical infrastructure, such as masts, for Quality of Service delivery, to invest in infrastructure with measurable outcomes using sums that it has fined these companies, in addition to other financial fines the Commission will deem appropriate.
“The commission will continue to reinforce the obligation of operators to invest consistently in network resilience, capacity expansion, and infrastructure upgrades to meet the growing demand for telecommunications services.
“At the same time, it will deploy regulatory tools that promote fairness, transparency, and accountability across the sector, ensuring that every subscriber receives the quality of service they deserve while sustaining a telecommunications industry capable of powering Nigeria’s digital future”, the statement added.
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