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How Do You Know When to Buy Versus Build Your Software?

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By Dalip Jaggi

Businesses of all different sizes today depend on various software applications to help them manage multiple core elements of their operations. These solutions support everything from supply chain management and bookkeeping projects to detailed project tracking and customer relationship management.

As businesses grow and evolve, however, they often reach a fork in the road where they need to decide whether to continue relying on highly accessible, ready-made software or invest in building a custom solution that’s specifically designed to fit their needs.

The truth is, there is no perfect answer to this question, and the best choice will depend on various factors unique to each business. However, by understanding the strengths and weaknesses of each approach, you’ll be able to make a good decision for your organization that will help it achieve its long-term goals.

What are Ready-Made Software Solutions?

It doesn’t matter what industry you’re in – there’s likely an abundance of ready-made software solutions available for you to take advantage of. These solutions, often called “enterprise solutions,” are built to be useful for a wide range of business types and can be particularly helpful for larger companies with intricate organizational structures.

One of the major benefits of these solutions is their high accessibility. They’re incredibly easy to purchase, and once you’ve set up an account or paid your subscription, you’re essentially ready to go. Depending on the software’s purpose, your organization could quickly see improvements in various areas.

However, while ready-made solutions offer versatility, their design can also be somewhat restrictive. Because they primarily focus on catering to a broad spectrum of businesses and industries, they often include a range of general features, some of which may not be relevant or valuable to your specific needs.

How are Custom Builds Different?

Custom software development differs from ready-made solutions since it provides a completely custom experience. It’s similar to going to a custom tailor to purchase a hand-made suit rather than just purchasing one off the shelf at a department store.

The main purpose of moving forward with a custom software build is to maximize the value of your investment. Instead of purchasing a generic software package with numerous features you more than likely will never use, you receive a comprehensive solution made exclusively for your business needs, ensuring minimal resource waste.

Naturally, developing a solution from scratch comes at a premium cost. The price of custom-built software can range from thousands to hundreds of thousands of dollars for larger organizations. However, these solutions are designed to unlock a business’s full growth potential which could very well lead to substantial returns on investment over longer periods of time.

Questions to Ask Yourself When Deciding Between Buying or Building Software

Choosing between purchasing or building software is an important decision to make. Each business should carefully evaluate its own specific requirements and budget constraints before deciding.

To help guide you through this process, consider these four key questions:

How is the Software Going to Be Used?

Each software application is designed with a core objective in mind. It’s important to ensure this objective complements your unique business goals.

Remember, many businesses share common needs, whether it’s improved financial management, better team communication, or so on. However, software solutions may not cater to every industry’s unique scope and could lack key features crucial for success in your particular sector.

If the software offers the competitive advantage and desired functionality you’re looking for, it’s worth looking into more. But, if essential elements are missing, think about exploring whether a custom solution better suits your needs.

How Will the Structure of My Company Impact Implementation?

When considering a custom software development project, it’s important to assess your organization’s current structure and capacity. Smaller businesses or those with limited resources might find it challenging to manage these types of projects. Even with outsourcing, significant internal collaboration and resources are crucial for successful implementation.

If your teams aren’t equipped to handle larger projects, consider using a ready-made solution, if not for anything but a temporary solution. This approach can be more efficient until you’ve scaled your workforce and have enough support to assist with a larger-scale development project.

What are the Features I “Want” Versus the Ones I “Need”?

Adapting ready-made software to perfectly suit your company’s needs is many times challenging or simply not doable. Often, these solutions come with limitations on customization, similar to how home renovation project scopes are limited to the foundation of a home.

To help you decide on the right path, it’s important to distinguish between the features you “want” and the features you “need.” While compromising on certain features is sometimes necessary, you can’t afford to settle for software lacking the core functions your business needs to grow.

If your research shows that many ready-made software options fall short of your requirements, consider exploring custom software solutions.

How Many Resources Can I Afford to Invest?

When considering software options, budget is a crucial factor. Ready-made solutions generally offer more transparent pricing, making it easier to predict your initial investment.

Just like when renovating a home – custom projects can come with unforeseen expenses, both during development and for ongoing maintenance, upgrades, and security.

However, with custom software, you have the power to design the development roadmap and prioritize your spending. While a ready-made solution might seem cheaper upfront, the long-term benefits and cost savings of a custom solution could be more advantageous for your business.

Find the Right Fit For Your Business Needs

The market is flooded with software options that businesses can use to help them expand. However, before committing to a recurring subscription model, it’s important to weigh the factors discussed and think about whether a customized software solution might be a better idea to explore.

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Google Introduces Yorùbá, Hausa Language Support for AI Search Features

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By Modupe Gbadeyanka

The language support for its AI Search features has been expanded by Google, with the inclusion of Yoruba and Hausa in Nigeria.

This is part of a broader effort to make AI more inclusive across the continent, with support now extending to a total of 13 African languages.

Under the AI Overviews and AI Mode, speakers of both Nigerian languages can utilise AI-powered Search experiences in their mother tongue for quick summaries and conversational exploration.

This means existing AI features in Google Search are now accessible to people like the student in Kano asking a question in Hausa, and the trader in Ibadan seeking advice in Yorùbá.

By addressing language barriers, this update ensures that technology reflects the identity and culture of the people it serves. With this expansion, more people can now use AI Mode to ask complex questions in their preferred language, while exploring the web more deeply and naturally through text or voice.

The 13 languages now supported across Africa include Afrikaans, Akan, Amharic, Hausa, Kinyarwanda, Afaan Oromoo, Somali, Sesotho, Kiswahili, Setswana, Wolof, Yorùbá, and isiZulu.

These languages were chosen based on the vibrant search activity across the continent, ensuring that our AI experiences reach the communities that need them most.

Commenting on the development, the Communications and Public Affairs Manager for Google in West Africa, Taiwo Kola-Ogunlade, said, “Building a truly global Search goes far beyond translation — it requires a nuanced understanding of local information.

“With the advanced multimodal and reasoning capabilities of our custom version of Gemini in Search, we’ve made huge strides in language understanding, so our most advanced AI search capabilities are locally relevant and useful in each new language we support.

“This is about ensuring Nigerians can converse with Search in their mother tongues, making information more helpful for everyone.”

To use AI Overviews and AI Mode in the local language, users must open the Google app on an Android or iOS device, or via the Web. They are required to tap on AI Mode within the Search experience. Thereafter, they can type or speak the question in their preferred language, such as Hausa or Yorùbá, and let the AI guide the journey.

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Telecom Operators to Issue 14-Day Notice Before SIM Disconnection

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By Adedapo Adesanya

Telecommunications operators in Nigeria will now be required to give subscribers a minimum of 14 days’ notice before deactivating their SIM cards over inactivity or post-paid churn, following a fresh proposal by the Nigerian Communications Commission (NCC).

The proposal is contained in a consultation paper, signed by the Executive Vice Chairman and Chief Executive Officer of the NCC, Mr Aminu Maida, and titled Stakeholders Consultation Process for the Telecoms Identity Risks Management Platform, dated February 26, 2026, and published on the Commission’s website.

Under the proposed amendments to the Quality-of-Service (QoS) Business Rules, the Commission said operators must notify affected subscribers ahead of any planned churn.

“Prior to churning of a post-paid line, the Operator shall send a notification to the affected subscriber through an alternative line or an email on the pending churning of his line,” the document stated.

It added that “this notification shall be sent at least 14 days before the final date for the churn of the number.”

A similar provision was proposed for prepaid subscribers. According to the Commission, operators must equally notify prepaid customers via an alternative line or email at least 14 days before the final churn date.

Currently, under Section 2.3.1 of the QoS Business Rules, a subscriber’s line may be deactivated if it has not been used for six months for a revenue-generating event. If the inactivity persists for another six months, the subscriber risks losing the number entirely, except in cases of proven network-related faults.

The new proposal is part of a broader regulatory review tied to the rollout of the Telecoms Identity Risk Management System (TIRMS), a cross-sector platform designed to curb fraud linked to recycled, swapped and barred mobile numbers.

The NCC explained in the background section of the paper that TIRMS is a secure, regulatory-backed platform that helps prevent fraud stemming from churned, swapped, barred Mobile Station International Subscriber Directory Numbers in Nigeria.

It said this platform will provide a uniform approach for all sectors in relation to the integrity and utilisation of registered MSISDNs on the Nigerian Communications network.

In addition to the 14-day notice requirement, the Commission also proposed that operators must submit details of all churned numbers to TIRMS within seven days of completing the churn process, strengthening oversight and accountability in the system.

The consultation process, which the Commission said is in line with Section 58 of the Nigerian Communications Act 2003, will remain open for 21 days from the date of publication. Stakeholders are expected to submit their comments on or before March 20, 2026.

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Silverbird Honours Interswitch’s Elegbe for Nigeria’s Digital Payments Revolution

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By Modupe Gbadeyanka

The founder of Interswitch, Mr Mitchell Elegbe, has been honoured for pioneering Nigeria’s digital payments revolution.

At a ceremony in Lagos on Sunday, March 1, 2026, he was bestowed with the 2025 Silverbird Special Achievement Award for shaping Africa’s financial ecosystem.

The Silverbird Special Achievement Award recognises individuals whose innovation, vision, and sustained impact have left an indelible mark on society.

Mr Elegbe described the award as both humbling and symbolic of a broader journey, saying, “This honour represents far more than a personal milestone. It reflects the courage of a team that believed, long before it was fashionable, that Nigeria and Africa could build world-class financial infrastructure.”

“When we started Interswitch, we were driven by a simple but powerful idea that technology could democratise access, unlock opportunity, and enable commerce at scale.

“This recognition by Silverbird strengthens our resolve to continue building systems that empower businesses, support governments, and expand inclusion across the continent,” he said when he received the accolade at the Silverbird Man of the Year Awards ceremony attended by several other dignitaries, whose leadership and contributions continue to shape national development and industry transformation.

In 2002, Mr Elegbe established Interswitch after he was inspired by a bold conviction that technology could fundamentally redefine how value moves within and across economies.

Under his leadership, the company has evolved into one of Africa’s foremost integrated payments and digital commerce companies, powering financial transactions for governments, banks, businesses, and millions of consumers.

Today, much of Nigeria’s electronic payments ecosystem traces its foundational architecture to the systems and rails established under his leadership.

“Mitchell’s journey is inseparable from Nigeria’s digital payments evolution. His foresight and resilience helped establish foundational infrastructure at a time when the ecosystem was still nascent.

“This recognition affirms not only his personal legacy, but the broader impact of Interswitch in enabling commerce and strengthening financial systems across Africa,” the Executive Vice President and Group Marketing and Communications for Interswitch, Ms Cherry Eromosele, commented.

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