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Rimini Street Boosts Investment in Latin America

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Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s Business Suite, BusinessObjects and HANA Database software and Oracle Corporation’s Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion, Oracle Retail and Oracle Agile PLM software, has announced its continued strong growth trajectory and investment in the Latin American region due to fast-growing demand for Rimini Street’s premium-level ERP software support for Oracle and SAP licensees.

The Company announced that it has increased its total signed clients in Latin America by 189% year over year in the second quarter ending June 30, 2016, and that it has made numerous strategic hires in the region to meet demand in this fast-growing market. Rimini Street’s best in class support model is a welcome solution to organizations who are interested in growing, expanding and innovating their business in the region despite a difficult economic climate.

Rimini Street also announced that it has increased its recurring Oracle and SAP revenue in Latin America by 57%1 year over year in the second quarter ending June 30, 2016. Today, Rimini Street supports more than 100 global clients with operations in Latin America including well-known local Brazilian companies Atento, Embraer S.A., GRSA, Grupo Rodobens, Infoglobo, MRS Logística S.A. and Tecnisa S.A.

To meet fast-growing demand in the region, Rimini Street has increased its local investment by adding several local senior executives and staff, including highly experienced delivery and support engineers. During the 12 month period ending in June 30, 2016, Rimini Street’s headcount in the region grew 229% year over year compared to the prior 12 month period.

The Latin American economy continues to struggle in 2016 with lower global demand for exports such as oil and gas, mining, and agriculture impacting the entire region. This has had a ripple effect in all areas of business including IT infrastructure costs, with many companies citing a 20 – 30% decrease in their overall IT budgets for 2016. In 2017, this budget line item is expected to decrease another 15%. With these substantial budget challenges, many organizations only have budget to sustain their current IT infrastructure, with insufficient budget left over to fund strategic initiatives.

In Brazil specifically, the country is navigating its worst recession in 25 years. Rimini Street’s unique value proposition – the combination of unsurpassed quality support coupled with substantial savings on annual support costs – has addressed a real economic need. In addition to saving clients up to 90% on their support and maintenance costs, clients are able to run their current software release for a minimum of 15 years, avoiding expensive and unnecessary upgrades to their stable ERP system.

“Brazil’s economy is expected to shrink a further 3.5% this year and organizations are struggling to stay viable in this contracting market, actively seeking solutions for cost reduction while maintaining their competitive edge,” said Edenize Maron, general manager, Rimini Street Latin America. “With a 189% increase in our signed Oracle and SAP clients, it is clear that Rimini Street’s offering is an enormous benefit to Oracle and SAP software licensees in this challenging market – we are helping CIOs realign their IT budgets and unlock extra funds that can be reinvested back into their business. Furthermore, we are aggressively hiring and investing in the best, most experienced on-boarding, support, and delivery talent in our industry to help ensure our client’s success with their switch to Rimini Street independent support.”

Clients in the region who recently made the switch to Rimini Street support include leading Brazil media group Infoglobo.

Infoglobo moved the support of its SAP R/3 4.7 system to Rimini Street in November 2015, and then transitioned to SAP ECC 6.0 while under Rimini Street support. As experienced by all clients who switch to Rimini Street, Infoglobo realized immediate savings that the company can reallocate to more strategic areas of its business.

“Infoglobo has great expectations for our new partnership with Rimini Street. Rimini Street is delivering a more flexible, premium quality service with faster response times, and we get a personalized service approach from our primary support engineer,” said Alexandre Donner, CIO, Infoglobo.

“We are excited to explore new IT investment options now made possible through the significant savings we achieved by switching to Rimini Street support – this includes looking into updating our vast digital infrastructure.”

Atento, the largest provider of customer relationship management and business process outsourcing services in Latin America and Spain, engaged Rimini Street support for its SAP ECC 6.0 platform.

“Atento achieved its leadership position through a dedicated focus on providing superior client service and having a highly engaged employee base, and our SAP system is a critical component of our business operations across 14 countries. However, we did not see the business benefit of an expensive re-platforming to SAP S/4HANA, and wanted to implement a support strategy that would allow Atento to reliably run our current ECC 6.0 system for a minimum of 15 years. We selected a support partner in Rimini Street who could help us maximize our current SAP investment, and at the same time allow us to free up funds to put back into client service initiatives where it really counts,” said Rogerio Ribeiro, CIO, Atento.

Rimini Street Support for Dynamic, Complex Latin American Tax and Regulatory Laws

Licensees in Latin America must manage dynamic, complex tax and regulatory laws that are difficult for both global and local organizations to comply with and keep current with updates to their systems. The process is labour intensive and complex, often requiring thousands of labor hours. In fact, according to the World Bank, corporate tax compliance in Brazil is 14 times lengthier in process than the United States, and longer than any other country in the world2.

In Brazil, Rimini Street provides critical ongoing support for evolving trade and tax regulation under the Sistema Público de Escrituração Digital (SPED) and legal books/taxation compliance – all at no additional cost to clients. Rimini Street has delivered to its clients all complex SPED updates including Nota Fiscal Eletrônica (NFe), Digital Accounting Bookkeeping (ECD), Digital Tax Booking (EFD), Accounting Tax Booking (ECF), Notas Técnicas, Social Security Contributions, SPED Social HR (eSOCIAL), EFD Block-K and EFD Reinf.

To ensure timely and accurate updates, Rimini Street’s dedicated team works directly with government organizations and thousands of additional sources in a patent-pending process to identify, analyze and deliver update capabilities for nearly 200 countries. Globally, the Company has delivered more than 115,000 updates to date, provided by a range of support, development and tax, legal and regulatory (TLR) research professionals in the market.

In addition to delivering the most comprehensive, timely TLR updates to clients around the world, each client is assigned a named, Primary Support Engineer (PSE), and benefits from ultra-responsive 24x7x365 support with response times of 15 minutes or less for Priority 1 cases. Clients also receive support for their own system add-ons and customizations, which are all provided at no additional cost as part of Rimini Street’s global award-winning support. The Company’s superior service model and seasoned engineers have won numerous awards for delivering excellence in customer service.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via dipo.olowookere@businesspost.ng

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Tribunal Orders Meta, WhatsApp to Pay FCCPC’s $220m Fine in 60 Days

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By Adedapo Adesanya

Nigeria’s Competition and Consumer Protection Tribunal on Friday ordered WhatsApp and Meta Platforms Incorporated to pay a $220 million penalty and $35,000 to the Federal Competition and Consumer Protection Commission (FCCPC) within 60 days over data discrimination practices in Nigeria.

The tribunal upheld the $220 million penalty imposed by the FCCPC on WhatsApp and Meta Platforms Incorporated, as well as $35,000 as reimbursement for the commission’s investigation against the social media giant.

The tribunal also dismissed the appeal by WhatsApp and Meta Platforms Incorporated regarding the $220 million penalty imposed by the FCCPC for alleged discriminatory practices in Nigeria.

The tribunal’s three-member panel, led by Mr Thomas Okosun, passed the verdict on Friday.

WhatsApp and Meta’s legal team, led by Mr Gbolahan Elias (SAN), and the FCCPC’s legal team, represented by Mr Babatunde Irukera (SAN), a former Executive Vice Chairman of the agency, made their final arguments on behalf of their respective clients on January 28, 2025.

Last year, the FCCPC asked Meta, the parent company of WhatsApp, Facebook, and Instagram, to pay $220 million for an alleged data privacy breach.

According to the agency, Meta was found culpable of denying Nigerians the right to self-determine, unauthorised transfer and sharing of Nigerians data, discrimination and disparate treatment, abuse of dominance, and tying and bundling.

The FCCPC noted that its decision was reached after a 38-month joint investigation by it and the Nigeria Data Protection Commission (NDPC).

The regulator also noted that its actions were based on legitimate consumer protection and data privacy concerns. It highlighted that its final order requires Meta to comply with Nigerian consumers and meet local standards.

“Similar measures are taken in other jurisdictions without forcing companies to leave the market. The case of Nigeria will not be different,” the FCCPC added.

Also weighing in on the issue then, Mr Irukera, noted on X that the approach being taken by the platform varied from that it was applying in other places it was operating.

“The same company just settled a Texas case for $1.4 billion and is currently facing regulatory action in at least a dozen nations, appealing large penalties in several countries. How many has it threatened to exit?” he queried.

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Nigeria Achieves Peak One Terabit Per Second Internet Traffic

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Internet Services

By Adedapo Adesanya

Nigeria has reached a historic peak in internet traffic, recording one terabit per second (Tbps) for the first time ever due to the rise in streaming interest.

According to Internet Exchange Point of Nigeria (IXPN), the 1 Tbps threshold was finally crossed in March 2025, adding that this significant milestone not only highlighted the nation’s accelerating digital transformation but also brings substantial economic benefits through the efficient exchange of local data.

The journey to this 1 Tbps milestone has been a progressive one for Nigeria. Starting from a modest 5 to 10 megabits per second in 2008, internet traffic saw substantial increases, reaching 126 gigabits by 2019, then 250 Gbps in 2020, and climbing to 900 Gbps by late 2024.

This expansion is attributed to the increasing number of local data centers, enhanced interconnection, and the presence of major international content providers such as Google, Facebook, Amazon, Microsoft, Netflix, and TikTok, all now connected to the Internet Exchange Point of Nigeria (IXPN).

According to Mr Muhammed Rudman, CEO of IXPN, this milestone represents a significant advancement in Nigeria’s internet infrastructure development and highlights the crucial role of local internet infrastructure in fostering economic growth, innovation, and connectivity for millions of Nigerians.

According to Rudman, “This milestone is more than just a number. It is a symbol of Nigeria’s digital maturity and our united strides towards becoming a tech-driven nation. By keeping local internet traffic within Nigeria, we reduce costs, improve speeds, and ensure our digital economy thrives with homegrown infrastructure.

Achieving 1 Tbps is a significant victory for Nigeria’s ICT ecosystem, a breakthrough for domestic internet traffic. It serves as a catalyst, enabling millions of Nigerians to enjoy faster, more affordable, and resilient internet connectivity.”

The 1 Terabit per second capacity signifies a transformative leap for Africa’s most populous nation. To illustrate its impact, a speed of 1 Tbps can concurrently support over 1 million Zoom meetings, empowering students, entrepreneurs, and professionals to connect and drive Nigeria’s digital revolution.

Furthermore, this speed allows over 200,000 individuals to simultaneously stream high-definition Nollywood or Netflix movies without any buffering or interruptions. It also enables the transfer of the entire contents of 50,000 smartphones—including photos, applications, and videos—in a mere second.

“For Nigeria, hitting this milestone means reducing reliance on international bandwidth, decreasing latency for local services, and strengthening its position as Africa’s digital heartbeat. This milestone is a testament to the power of collaboration, innovation, and the relentless pursuit of a faster, more connected Nigeria. This accomplishment goes beyond technical advancements; it has significant economic implications,” Mr Rudman explained.

“By encouraging local traffic exchange, IXPN reduces dependency on international bandwidth, leading to significant cost savings. By utilizing local data exchange, Nigerian businesses can save millions of dollars annually on international bandwidth fees.”

“It also helps to enhanced speed and connectivity, in that with reduced latency, users experience smoother streaming, gaming, and real-time services, enhancing their overall online experience. It strengthens Nigeria’s internet infrastructure protects against global disruptions, ensuring consistent access to vital services such as healthcare and education and optimizes digital services like fintech, edtech, e-commerce, and e-health, propelling innovation and growth in these sectors.”

The importance of this progress extends beyond mere speed. The Internet Society (ISOC) has revealed that Nigeria is now saving at least $40 million annually by keeping internet traffic within its borders, a cost avoidance achieved by routing data locally instead of relying on expensive international bandwidth.

Despite this achievement, Rudman also drew attention to Nigeria’s underdeveloped internet infrastructure, noting, “With a population comparable to Brazil, Nigeria has only 257 autonomous system numbers (ASNs), far fewer than Brazil’s 10,000 and South Africa’s 770. This is a major indicator of how few networks we have offering services.”

He highlighted the dominance of mobile internet access, stating that 99 percent of internet access in Nigeria is mobile-based, with many regions still limited to 2G or 3G networks.

“Some states with populations in the millions lack a single network with an ASN. That is a crisis. Even institutions with technical capacity remain unconnected. Out of 22 financial institutions, only the Central Bank of Nigeria is connected to IXPN,” he stated, also criticizing the insufficient interconnectivity among Nigerian universities.

Mr Rudman proposed the development of regional hubs, suggesting that a city like Kano could host Hausa language content and attract neighboring countries to connect through Nigeria, similar to South Africa’s role in Southern Africa.

To realize this vision, he advocated for investments in community networks, regulatory incentives, and support for local Internet Service Providers (ISPs). “The number of ISPs in Nigeria is shrinking. That’s a red flag. We need to reverse that trend to truly become a digital leader,” he advised.

He called for greater collaboration among regulators, stakeholders, and the media to identify and address the gaps within Nigeria’s digital ecosystem.

“We are all Nigerians. We want Nigeria to be a better place. Let’s work together to solve this,” he urged.

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Google Suspends 39 million Advertiser Accounts, Blocks Harmful Ads

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By Modupe Gbadeyanka

Over 39 million advertiser accounts were suspended in 2024 by Google in a bid to make surfing the internet safer for users.

In its 2024 Ads Safety Report, the tech giant said this action was made possible through the assistance of Artificial Intelligence (AI).

Google’s 2024 Ads Safety Report offers a glimpse into the systems that help keep billions of people safe online—many without ever realizing it. But for those who run small businesses, browse the web, or build tools and content that power Africa’s digital economy, safety is not just technical—it’s foundational.

In the report, Google said about 5.1 billion ads were blocked or removed in the period under review, while over 9.1 billion malicious ads were restricted.

It stated that AI has been helping to transform the fight against bad ads, scams, and misinformation online, particularly as they grow more sophisticated, often impersonating public figures or deploying AI-generated content.

While challenges persist, the report emphasizes that AI is improving both the speed and scale of enforcement—and freeing up human reviewers to focus on the most complex, high-impact investigations.

Google also continues to work closely with regulators, consumer protection agencies, and industry peers, including through the Global Anti-Scam Alliance, to stay ahead of evolving threats.

“We launched over 50 enhancements to our AI models in 2024,” said Alex Rodriguez, General Manager for Ads Safety at Google. “These improvements helped us move faster, identify threats earlier, and take action before bad actors could reach users. That’s the real power of AI—making the internet safer not just reactively, but proactively.”

Last year, because of a rising threat in public figure impersonation scams and misleading election ads, especially in Nigeria, Google updated its Misrepresentation policy, assembled a global team of over 100 experts, and took down over 700,000 scam-related advertiser accounts—contributing to a 90 per cent drop in reported impersonation scams.

With nearly half the world’s population heading to the polls in 2024, Google also expanded election ad transparency, requiring all political advertisers to verify their identities and clearly disclose who’s paying for the message. More than 10 million election-related ads were removed globally for failing to meet these standards.

While these are global figures, their local impact is deeply personal. From the business owner trying to reach new customers online to the everyday user trying to avoid a phishing scam, online safety remains essential for an open, trustworthy web.

In Nigeria and across the continent, safe advertising also helps protect livelihoods—ensuring that small businesses, creators, and publishers can continue to benefit from a free and accessible internet.

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