Connect with us

Technology

Zoho Unveils Zia Hubs

Published

on

Zia Hubs

A global technology company, Zoho, has launched Zia Hubs, a solution within Zoho WorkDrive that brings new forms of unstructured business data into the company’s broad portfolio of applications and AI services.

Using Zia Hubs, organisations can now present any type of business content to Zoho’s powerful capabilities and services—including agentic AI, comprehensive analysis, and accurate, unified search—regardless of file format or structure.

Zia Hubs brings content intelligence to the company’s unified content management and collaboration platform.

Designed with a high level of user control over what content AI is allowed to access, Zia Hubs enables users to organise project or task-specific content into dedicated hubs within WorkDrive.

Each hub serves as a focused space where Zia, Zoho’s flagship AI, can understand and act on the content stored within. This includes a wide range of formats such as PDFs, documents, videos, and audio files.

The platform automatically organises uploaded content by grouping related information—such as section headings, supporting text, and visuals—to preserve context. For video and audio files, Zia generates transcripts and links key moments to relevant topics, making it easier to pinpoint exactly where something was said.

With Zia Hubs, users can surface the most relevant answers when asked a question, even across different content formats. Each response includes clear citations that link back to the original content, whether it is a document, spreadsheet, image, or a specific moment in an audio or video file.

Organisations can also create custom workflows with Zoho Flow, automating document storage processes for particular projects or specific teams. This ensures that Zia always has access to the latest necessary documents automatically.

Furthermore, content from third-party software—such as Docusign PDFs, RingCentral call logs, Zoom video files—are all readable by Zia, and can be automatically placed into a hub by building a workflow with Zoho Flow.

Commenting on this, the Country Head of Zoho Nigeria, Mr Kehinde Ogundare, said, “According to IDC, 80 per cent of business data is unstructured.

“Most unstructured data is text-based, meaning pertinent information lives within email conversations, social media posts, word processor documents, or audio and video transcripts.

“With Zia Hubs built into the full product suite, Zoho can provide customers with a deeper integration than any comparable software platform and nearly limitless potential uses for their data.”

Technology

NCC Laments 1,100 Fibre Cable Cut Incidents Weekly

Published

on

Fibre Optic Cables

By Adedapo Adesanya

The Nigerian Communications Commission (NCC) has raised alarm over the increasing damage to telecommunications infrastructure nationwide, revealing that Nigeria currently records an average of 1,100 fibre cut incidents weekly.

The Executive Vice-Chairman of the NCC, Dr Aminu Maida, said during a Critical National Information Infrastructure (CNII) and Sustainability Conference in Lagos on Thursday that the commission also recorded 545 cases of access denial and 99 cases of theft on a weekly basis.

The event was organised by the Nigeria Information Technology Reporters Association (NITRA) in collaboration with the Association of Licensed Telecom Operators of Nigeria (ALTON) themed Critical National ICT Infrastructure and Industry Sustainability, Way Forward.

Mr Maida, who was represented by Mr Edoyemi Ogoh, Director, Technical Standards and Network Integrity Department, NCC, said that these incidents threatened service delivery, operational stability, and national security.

“These are not just numbers. They reflect a national emergency. Every fibre cut, every theft, and every case of sabotage contributes to dropped calls, failed transactions, interrupted emergency services and economic losses.

He added that the damages had become a major barrier to sustaining the country’s digital economy, which relied heavily on resilient telecom infrastructure.

“We are ensuring Nigerians understand that damage to telecom infrastructure affects not just big companies, but ordinary people who depend on mobile services, ATMs, hospitals and security alerts,” Mr Maida said.

He added that collaboration with the Office of the National Security Adviser (ONSA) was key to aligning telecom infrastructure protection with the nation’s broader security architecture.

The NCC boss further identified access denial to base station sites as a growing challenge, noting that in many cases, operators were prevented from conducting essential maintenance and operations, thereby prolonging network outages.

He noted that the situation was further compounded by Right-of-Way (RoW) bottlenecks, complex and delayed permit processes, and the rising cost of operations due to heavy reliance on diesel-powered generators, stating, “The security situation in parts of the country also poses a real barrier to safe and timely maintenance of telecom sites.”

Continue Reading

Technology

Truecaller’s Monthly Active Users in Africa, Middle East Hit 100 million

Published

on

trucaller

By Aduragbemi Omiyale

A significant milestone has been reached by the leading global platform for verifying contacts and blocking unwanted communications, Truecaller, as its monthly active users in the Middle East and Africa (MEA) region have surpassed 100 million.

A statement from the organisation disclosed that the figures were 19 per cent more than its active monthly users in August 2024.

It was also stated that numbers are from its users who downloaded the Trucaller app on their Android and iOS devices.

Some of the largest markets in the MEA region for Truecaller are Egypt, Nigeria, South Africa, Kenya, Algeria, Ghana, and Jordan.

Typically, Truecaller is used on 20-45 per cent of connected smartphones in these markets, reflecting its massive adoption for blocking unwanted communications.

Commenting on the this development, the chief executive of Trucaller, Mr Rishit Jhunjhunwala, said, “With the Middle East and Africa experiencing significant growth in smartphone adoption and mobile data adoption, we’re really happy that we’re able to solve communication problems for individuals and businesses in that region.

“MEA, like India and many other markets, are mobile first markets with your mobile number being the primary identifier and Truecaller has always grown organically in such markets.

“We’re continuing to strengthen our organization and our partnerships in the region, because we believe that the MEA is poised for significant growth for many years ahead.”

Trucaller, which has its headquarters in Sweden, was listed on the Nasdaq Stockholm in 2021, and has over 450 million active users, with more than a billion downloads since launch and close to 56 billion unwanted calls identified and blocked in 2024 alone.

Continue Reading

Technology

Telcos Warn of Possible Service Disruption Over Diesel Supply Crisis

Published

on

Nigerian telcos

By Adedapo Adesanya

The Association of Licensed Telecommunications Operators of Nigeria (ALTON), which acts as the umbrella body for all mobile network operators, tower companies, and telecommunications infrastructure providers in Nigeria, has raised concerns over the ongoing disruptions to the supply of diesel to telecoms cell sites across the country.

In a statement released on Thursday by ALTON and signed by its Chairman, Mr Gbenga Adebayo, the telcos called for uninterrupted access to be granted to the diesel supply locations, and urged all parties involved to embrace constructive dialogue to resolve any matter, without further disruption to essential services.

According to the operators, such disruptions could cause base stations to shut down, thereby leading to poor telecoms service delivery and possible collapse of the entire telecoms sector.

“Telcos are deeply concerned about ongoing disruptions to the supply logistics of diesel to cell sites across the country,” the statement said.

ALTON said members of the Nigerian Union of Petroleum and Natural Gas Workers (NUPENG) and the Natural Oil and Gas Suppliers Association of Nigeria (NOGASA), on Tuesday, blocked access to diesel loading depots in Kaduna, Lagos, and Koko (Delta State), preventing the distribution of diesel to thousands of telecommunications sites operated by one of its key members, IHS Towers.

“This action, reportedly stemming from allegations by IHS of diesel misappropriation against two member companies of NOGASA and which is being investigated by the requisite authorities, has resulted in a critical threat to the operation of some of the 16,000 telecommunications sites nationwide, servicing Mobile Network Operators (MNOs).

“These sites not only power mobile and internet services for millions of Nigerians, but also support essential services such as banking transactions, hospital communications, emergency response systems, and national security operations.”

“While ALTON does not necessarily interfere in disputes between its members and third parties, we are gravely concerned about the wider implications of this action on national infrastructure and public safety.

“We recognise and deeply respect the vital role NOGASA and NUPENG have played in sustaining Nigeria’s energy supply chain and supporting national development over the years, and we trust that they will continue to uphold these values by ensuring that their actions do not jeopardize critical national infrastructure or public welfare,” it added.

The body then requested that uninterrupted access be granted to the diesel supply locations, and urged all parties involved to embrace constructive dialogue to resolve the matter, without further disruption to essential services.

They also reminded all stakeholders that telecommunications infrastructure had been officially classified as Critical National Information Infrastructure (CNII) under Nigerian law, insisting that any deliberate disruption or blockade that affects the operation of such infrastructure constitutes a serious threat to national security and economic stability and will attract strict legal consequences.

ALTON also called on the leadership of NUPENG and NOGASA, to intervene by calling their members to order, adding that disputes must be resolved within the framework of lawful contracts and applicable legal processes, without resorting to actions that endanger the operations of an entire industry and the lives and livelihoods that depend on it.

“We also call on relevant authorities, including the Office of the National Security Adviser (ONSA), the Nigerian Communications Commission (NCC), and other critical stakeholders, to urgently intervene to forestall a looming nationwide communications blackout.

“ALTON remains fully committed to ensuring quality, reliable, and resilient telecommunications services for all Nigerians. However, disruptions of this nature undermine our members’ ability to maintain and improve service delivery and threaten the integrity of the country’s digital and communications ecosystem,” the statement further said.

Continue Reading

Trending