Travel/Tourism
When Blackmail Became A Tool…NTDC Incessant Workers’ Strike
By Olajide Unde
Insane climes, workers unions are partners in the organizations development ensuring amongst others, good working environs and welfare for members of staff. Far from antagonism or troublemaking, unionism is major to serve as a platform where workers can collectively federate their observations, opinions and suggestions and pass it through their leaders to the management which cannot because of time, situation and circumstances allow a regular convention of the management and the workers.
After several of such conventions have been exhausted; strikes, sit-outs or protests are embarked upon. Note, these are legitimate tools created by law and as vistas for workers to peacefully and decently express their worries, call attention to their welfare, caution the management, make suggestions and call the attention of the management to progressive correctional issues. This right is even an internationally acceptable recognized one sanctioned by International Labour Organisation, ILO.
So it came as a shock to industry practitioners when workers of one of the parastatals under the Ministry of Information, National Orientation and Culture being superintended by Alhaji Lai Mohammed, Nigeria tourism development Corporation, NTDC, embarked on a protest that shut down the office located at the old Federal Government Secretariat, Area 1 Garki , Abuja.in the absence of the head of parastatal and without any forewarning or past dialogues with the Director General, Mr Folorunsho Coker.
Not undermining the right of workers embarking on a protest, strike or lockout, the onus here is the motive behind such and whether it is honourable or mischievous considering the timing.
With this in mind, industry watchers are of the belief that this particular strike action smacks of blackmail, which is so sad, particularly for a Director General who has spent less than one year in office and one who understands the importance of human capital development as highlighted in the organisation’s CHIEF plan introduced by Coker. H is Human Capital Development.
Fastidious in pursuing this path, Coker reiterates the need of developing new ways of making tourism work by working with people that can work effectively through their expertise to bring innovative and workable ideas to grow the tourism industry.
This he is presently pursuing by making sure his members of staff are up to date with happenings in the tourism community worldwide and also what it takes to operate a tourism agency in the age of new media. No small feat but one he is doing already.
If only NTDC Union leaders realise the joke is on them, blackmailing or intimidating the management will be relegated to the backburner. What tourism generates in Nigeria is nothing compared to what fellow African countries like Seychelles, South Africa, Kenya etc generate yearly. A big shame for a country like ours.
Union leaders need to take a cue from their counterparts in other climes who are supposed clinical about their purpose, steering off sentiments and personal loyalty when it comes to union issues, welfare and condition of service.
Now, more than ever, it is important they realize, they are first employees of the organisation before being a member of the Union and the essence of their employment is to serve the organization not to play politics and know where to draw the lines between playing Union duties and being dutiful at their post of responsibility.
Going by these propositions, one has no tiff with the fact that the NTDC Union leaders called their members to strike. Of course they have the rights, however, going by the past trend, it has now become a sequential occurrence and modus operandi of calling sudden ‘Strikes’ as a means of blackmail and that has to STOP!
Those familiar with this trend can attest to the fact that the urge to strike reared its head immediately Mrs Sally Mbanefo was appointed as the Director-General, NTDC in replacement of Otunba Olusegun Runsewe, a media practitioner and a rambunctious personality who has the history of fighting three tourism ministers to a standstill.
Her appointment gladdened not many hearts especially with a predecessor who worked more on the pages of the newspaper than on the job. His affection for the media through his over-the -top generosity was returned with splashes all over the media but at the expense of the industry that suffered no growth. Despite, several junkets to travel markets in almost all continents, our tourism arrivals enjoyed continuous decrease and domestic tourism was at it’d lowest ebb.
Also, Mbanefo appointment came at a time of economic recession leading to shrinkage of fund available to the corporation thus putting paid to access to free fund which can be employed and deployed to be a good DG either to the press, to staff in form of foreign trips and unnecessary free largesse and frivolous allowances and claims. If that wasn’t bad enough, there was bitterness arising from the abrupt sack of her predecessor who seemed to be angry that Sally lobbied him out of the job whilst nursing secret ambitions of returning to the job he was unceremoniously removed from while on assignment out of the country.
With constant interaction with the workers and the Union leaders who Sally inherited, the intrigue of the bitterness of a displaced DG who still has a lot of blind followers in NTDC with the union leader and workers who were not happy that things were not the same again, the era of strike crawled in. An examination of the reasons, modus operadi and demand of the workers will show that the whole strike actions being embarked in NTDC are out of tune, totally unwholesome and unethical.
Let’s read excerpts from some newspapers on the previous strike
On February 25, 2015, National newspaper under the Headline “NTDC workers’ strike enters the second week”, ‘The workers have vowed to continue with the industrial action until the agency’s director general, Mrs Sally Mbanefo, is removed from office.
Last week, official activities at the parastatals Abuja and zonal offices were stopped.
The workers, through their union, Amalgamated Union of Public Corporations, Civil Service Technical and Recreational Services Employees (AUPCTRE), have made several allegations against Mrs. Mbanefo.
They accused her of starving the agency of fund under the guise that the Federal Government was no longer funding the parastatal.
The workers accused her of “going behind to collect huge allocation from the Federal Government”.
The NTDC Chapel Chairman of AUPTCRE, Sam Unwuchola Okpomo, said as at July 2014, the Federal Government released N52,014,821 as capital budget and N342, 654,807 for training and other logistics to the agency.”
In September 3, 2015, in the Hallmark newspaper under the Headline, “Fears of sack forces NTDC boss to back down …as workers call off strike”
“It would be recalled that the protesting staff, led by Comrade Anthony Benjamin, in a memo obtained by Hallmark accused the DG of not properly mobilizing funds for the activities of the corporation as it relates to administrative functions.
They accused her of incapacitating the staff with the claim of a shortage of funds to perform the statutory functions of the corporation but overhead will be released and go out through other sources.
The staff said,” the DG does not fund the zonal offices, she will visit the zone and stop at the airport to insult the staff of the zone to their integrity by asking them to go and source for funds from affluent individuals for the running of the office. She did not even appreciate the efforts of the staff in ensuring the success of her visit to the state.
”We are tired of a DG who claims to be promoting domestic tourism but will not fund the zones offices where tourism potentials are domiciled organization but will tell the staff there in no money for official works but there is money for other fictitious travels by herself and her associates to different destinations.”
Daily Trust Sept 3 wrote
Striking NTDC workers call for DG’s removal
By Mustapha Suleiman | Publish Date: Sep 3 2015 5:47AM
‘On their demand, Comrade Kunama said: “We want her removal. She is killing the tourism sector. Except the government is not serious with tourism, but if the government wants to tap into the potentials of tourism to diversify the Nigerian economy, they have to remove her and bring in a professional that has a vision for the sector.”
The Federal government seemed to have seen through the malevolent and malicious intent of the unions or the workers and refused to pander to the unreasonable demands of the workers and refused to relief Sally of her job. Though Sally was removed in November 2016, it should be a matter of curious logic and interest that between November 2016 and May 2017 three DGs were in quick succession appointed and removed. Two of them, career officers and the other an outsider, none of them were accepted by the Union
And according to a presidency source, they were all removed majorly “due to the unnecessary antagonism to their appointment by the Union who was being used and manipulated and workers who engaged in writing acrimonious petition with some outsider who was willing to come back to NTDC who took solace at sponsoring media attack against the appointees’.
And the Federal Government brought in Coker, who has distinguished himself in the public sector, government and a memorable tenure as Lagos State Commissioner for Tourism. The problem with Coker according to an investigation commenced shows that his preference for domestic tourism as against the floundering of the meagre fund of the Corporation on foreign fair and Travel markets.
In December 1 2017 in the Nation’s online, under the headline
“Protesting workers seek sack of NTDC’s DG’
‘Activities were paralysed at the headquarters of the Nigerian Tourism Development Corporation (NTDC), on Wednesday, following a protest by workers who called for the sack of its Director General, Mr Folorunsho Folarin Coker, for incompetence. The workers accused Coker of highhandedness, saying the DG had not improved their welfare since his appointment.
They said they were disappointed by the “ugly development” in the corporation. The workers noted that Coker illegally set up a project unit, which, they claimed, is not part of the NTDC’s line of activity. They said the unit was a conduit to siphon public funds.’
A few online publications graced their platforms with this news under different slants. A cursory examination and contextual synthesis of the grievances of the works or union under Sally Mbanefo and Coker extensively exposed the rut of a corporation. The sole reason is “The removal of the DG without any concrete allegation or advocacy for workers!”
During the tenure of Sally Mbanefo, it is shameful that none of the allegation levelled against were strong enough to convict her till date. All allegations were unfounded and malicious. The lady was never found wanting or guilty.
Going through the protest letter sent out in 2017 against Coker, one can see that it is not only watery but of no substance. The fault is in not in the workers being teleguided sheepishly by a Union which is being sponsored and used by some external elements who believe NTDC is their birthright but the shame of the successive superintending Minister who watch as NTDC is hijacked by the Union who seems to find listening ears and cooperation of the said Minister. The fact is that NTDC needs urgent and prompt surgical operation. It is a corporation full of old doldorous pantaloons and deadwood evil servants who are loyal to persons, not the office. Some of them have no particular assignment or solids scheduled duty.
Any serious government will not only refuse to harken to their silly demands but will go a step further by appropriately restructuring and rightsizing the workers by separating those who want to work for the nation from the goons who want to play cheap politics and those who love to be used as an agent of destabilization. NTDC should be clean and straightened up, the time to act is now.
However, the symbolism of the recent phenomenal changes being injected into NTDC by Folorunso Folarin Coker via the ‘Tour Nigeria’ brand which has recorded intracontinental acceptance and acknowledgement with the historic passing of the NTDC Bill by the Senate should not be truncated. Let the process of laundering the NTDC starts now. Let’s reposition it for purposeful activation
Let’s create the ambience for productive piloting for Folorunso Folarin Coker has within 6 months demonstrated and signposted the ability and sagacity of a reformer.
The ball is in the court of the President Muhammadu Buhari and Alhaji Lai Mohammed.
I leave you with this: Nigeria tourism is beyond the concept of a single person. Is it not curious that NTDC to some few minds cannot be a good corporation until a certain person or persons rule the place? Or has not been okay since a certain person has been removed? Why can’t we cast our minds on this observation? Can’t we think beyond our personal and selfish consideration? Why should we continue using the gullible Union leaders to rock the boat of NTDC and destroy the Industry just because the person there is not tending to our selfish demands or because the fellow there is not the person we would have loved to be there? The so-called NTDC workers are only hitting themselves below the belt because they are only calling the attention of the government to the fact that the place needs a surgical operation.
Travel/Tourism
FAAN Launches Energy Efficient Shuttle to Support Abuja Airport
By Adedapo Adesanya
The Federal Airport Authority of Nigeria (FAAN) has unveiled 30 airport electric shuttle which will be used to complement airside and landside logistics.
The shuttle, which comprises 10 vehicles and 20 saloon cars, will cost N10,000 per passenger from the Nnamdi Azikiwe International Airport, Abuja to the City Centre.
Speaking at the event, the governing board chairman of FAAN, Mr Abdullahi Ganduje, said: “Electric vehicles offer clear operational and environmental benefits. They are cleaner, quieter and more energy-efficient, significantly reducing carbon emissions and helping FAAN minimise its ecological footprint. Their use will contribute to healthier airport environments and a more comfortable work and travel experience.
“From a logistics standpoint, electric vehicles also enhance monitoring, coordination and compliance. Their predictable performance and lower maintenance demands improve operational planning, accountability and service reliability. Ultimately, this translates into more efficient, transparent and passenger-friendly services.
“This initiative directly supports global sustainability targets, including International Civil Aviation Organisation’s goal of achieving net-zero carbon emissions by 2050. By embracing electric mobility, FAAN is positioning Nigerian airports to remain competitive, responsible and future-ready.”
Mr Ganduje pledged the commitment of the board to ensure that the initiative is utilised, maintained, and expanded to other airports in the country.
On her part, the managing director of FAAN, Mrs Olubunmi Kuku noted that the agency has secured approval to deploy 100 electric vehicles to operate as airport shuttles at Lagos and Abuja airports.
“We have secured approval to deploy 100 Electric Vehicles (EVs) to operate as airport shuttles at both Murtala Mohammed International Airport, Lagos, and Nnamdi Azikiwe International Airport, Abuja. It is a monumental step towards greening our operations and reducing our carbon footprint.”
“We proudly begin this journey with the first phase: the launch of these 10 state-of-the-art electric shuttle buses. They represent more than just transport; they symbolise cleaner air, quieter terminals, and a to pioneering sustainable infrastructure in Nigerian aviation”.
She expressed optimism that the initiative would be replicated across all airports in the country.
The head of Fleet Operations of Possible EVS, Mrs Abimbola Gyer while stating that the transport fare would be subsidised for passengers, added that operations would commence from 7am to 7pm daily.
“We partner with NEV Electric, the manufacturer of the electric buses. We would be moving passengers from the airport to the city centre at the rate of N10,000 and as demand continues, we will expand our hub. The operations will start from 7 a.m. to 7 p.m daily,” she noted.
Travel/Tourism
Quickteller Travel Secures IATA Certification
By Modupe Gbadeyanka
The travel and tourism service powered by Interswitch, Quickteller Travel, has been issued a certification from the International Air Transport Association (IATA).
With IATA certification, Quickteller Travel is now fully equipped to connect African travellers to global destinations, support airlines and partners with reliable distribution and settlement, and set a new standard for trusted, digitally enabled travel across the continent.
The IATA accreditation reinforces Quickteller Travel’s operational credibility, compliance standards, and ability to deliver secure, efficient, and globally recognised travel services.
It also strengthens the platform’s positioning as a reliable partner for airline bookings, corporate travel management, and end-to-end travel solutions across Africa and beyond.
The certification is a milestone that places the brand among a global network of trusted and accredited travel service providers.
This achievement comes at a time when Africa’s travel and tourism sector is experiencing renewed growth, driven by increased business travel, regional connectivity, and digital adoption.
With IATA certification, Quickteller Travel is poised to offer individuals, SMEs, corporate organisations, airlines, and other travel stakeholders a seamless digital experience, supported by Interswitch’s trusted payment infrastructure.
Integrated into the broader Quickteller and Interswitch ecosystem, Quickteller Travel combines global accreditation with local insight, offering African travellers and businesses a secure, seamless, and digitally empowered experience.
The Vice President for Transport Ecosystem at Interswitch, Ms Nnenna Ajanwachuku, said, “The IATA certification is a strong validation of Quickteller Travel’s operational standards, governance, and commitment to excellence. It enhances trust for travellers, corporate partners, and global airline stakeholders who rely on accredited platforms for secure and transparent travel transactions.
“For Interswitch, this milestone reinforces our mission to build technology-led solutions that unlock access, simplify commerce, and connect Africa to the global economy.”
Ms Ajanwachuku added that the approval would enable Quickteller Travel to deepen partnerships with airlines and travel service providers while offering customers greater confidence, choice, and value.
“Quickteller Travel is not just a booking platform; it is part of an ecosystem designed to make travel more accessible, reliable, and digitally enabled for Africans. Powered by Interswitch’s heritage of trust and innovation, we are building a platform that meets global standards while responding to local travel needs,” she said.
Travel/Tourism
Emirates, Air Peace Enhance Seamless Global Connectivity
By Modupe Gbadeyanka
Two key players in the Nigerian aviation industry, Emirates and Air Peace, have activated a bilateral interline agreement aimed to expand air connectivity between Africa, the United Arab Emirates (UAE), and London.
The two airline operators are building on their existing partnership to offer their passengers frictionless, single-ticket travel and with through-checked baggage, on select routes, resulting in greater travel comfort and convenience for customers.
Beyond the 13 cities in Nigeria already available for Emirates passengers on Air Peace’s network, the enhanced interline agreement now enables travellers to connect with Banjul in Gambia and Dakar in Senegal, both via Abidjan; and with Freetown in Sierra Leone and Monrovia in Liberia, both via Accra. The additional gateways allow more passengers in Africa to access Emirates world-class product and services, and vast global network.
The agreement allows Air Peace to connect its extensive West and Central African route system into Emirates’ hub in Dubai, and on key destinations including London Heathrow, London Gatwick and London Stansted, Abidjan, Accra and, of course, Lagos.
With huge demand for travel between Nigeria and the United Kingdom, providing Air Peace passengers with increased choice, flexibility, and global reach.
Emirates operates a Boeing 777-300ER on its Dubai-Lagos route, providing travellers with one of the best experiences in the sky.
Passengers can dine on regionally inspired multi-course menus developed by a team of award-winning chefs complemented by a wide selection of premium beverages, while tuning in to over 6,500 channels of global entertainment – including Nollywood classics – on ice, Emirates’ award-winning inflight entertainment system.
As one of only two airlines operating a First Class cabin into Nigeria, Emirates offers an unrivalled travel experience defined by comfort, privacy and luxurious touches.
With a fleet of over 50 aircraft including Boeing 777s, Boeing 737s, Embraers, Air Peace operates an expanding network of domestic, regional, and international services, connecting major cities across Africa and beyond.
The airline remains committed to strengthening intra-African connectivity, supporting trade and tourism, and contributing meaningfully to economic development across the continent.
“Enhancing our interline partnership with Air Peace allows us to expand our footprint across more of Africa, creating new opportunities for people to fly better with Emirates, while helping international tourists explore more of the region, via Lagos.
“We remain committed to working with strategic partners such as Air Peace to further strengthen Nigeria’s aviation, tourism and trade sectors,” the Chief Commercial Officer for Emirates, Mr Adnan Kazim, said.
His counterpart at Air Peace, Nowel Ngala, while commenting, said, “This interline agreement with Emirates represents a major step in Air Peace’s strategic vision to connect Africa more efficiently to global markets.
“By combining our strong regional presence with Emirates’ extensive international network, we are delivering seamless connectivity, improved travel experience, and greater access to key global destinations for African travellers. This partnership further reinforces Air Peace’s role as a critical bridge between Africa and the global aviation ecosystem.”
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