Travel/Tourism
When Blackmail Became A Tool…NTDC Incessant Workers’ Strike
By Olajide Unde
Insane climes, workers unions are partners in the organizations development ensuring amongst others, good working environs and welfare for members of staff. Far from antagonism or troublemaking, unionism is major to serve as a platform where workers can collectively federate their observations, opinions and suggestions and pass it through their leaders to the management which cannot because of time, situation and circumstances allow a regular convention of the management and the workers.
After several of such conventions have been exhausted; strikes, sit-outs or protests are embarked upon. Note, these are legitimate tools created by law and as vistas for workers to peacefully and decently express their worries, call attention to their welfare, caution the management, make suggestions and call the attention of the management to progressive correctional issues. This right is even an internationally acceptable recognized one sanctioned by International Labour Organisation, ILO.
So it came as a shock to industry practitioners when workers of one of the parastatals under the Ministry of Information, National Orientation and Culture being superintended by Alhaji Lai Mohammed, Nigeria tourism development Corporation, NTDC, embarked on a protest that shut down the office located at the old Federal Government Secretariat, Area 1 Garki , Abuja.in the absence of the head of parastatal and without any forewarning or past dialogues with the Director General, Mr Folorunsho Coker.
Not undermining the right of workers embarking on a protest, strike or lockout, the onus here is the motive behind such and whether it is honourable or mischievous considering the timing.
With this in mind, industry watchers are of the belief that this particular strike action smacks of blackmail, which is so sad, particularly for a Director General who has spent less than one year in office and one who understands the importance of human capital development as highlighted in the organisation’s CHIEF plan introduced by Coker. H is Human Capital Development.
Fastidious in pursuing this path, Coker reiterates the need of developing new ways of making tourism work by working with people that can work effectively through their expertise to bring innovative and workable ideas to grow the tourism industry.
This he is presently pursuing by making sure his members of staff are up to date with happenings in the tourism community worldwide and also what it takes to operate a tourism agency in the age of new media. No small feat but one he is doing already.
If only NTDC Union leaders realise the joke is on them, blackmailing or intimidating the management will be relegated to the backburner. What tourism generates in Nigeria is nothing compared to what fellow African countries like Seychelles, South Africa, Kenya etc generate yearly. A big shame for a country like ours.
Union leaders need to take a cue from their counterparts in other climes who are supposed clinical about their purpose, steering off sentiments and personal loyalty when it comes to union issues, welfare and condition of service.
Now, more than ever, it is important they realize, they are first employees of the organisation before being a member of the Union and the essence of their employment is to serve the organization not to play politics and know where to draw the lines between playing Union duties and being dutiful at their post of responsibility.
Going by these propositions, one has no tiff with the fact that the NTDC Union leaders called their members to strike. Of course they have the rights, however, going by the past trend, it has now become a sequential occurrence and modus operandi of calling sudden ‘Strikes’ as a means of blackmail and that has to STOP!
Those familiar with this trend can attest to the fact that the urge to strike reared its head immediately Mrs Sally Mbanefo was appointed as the Director-General, NTDC in replacement of Otunba Olusegun Runsewe, a media practitioner and a rambunctious personality who has the history of fighting three tourism ministers to a standstill.
Her appointment gladdened not many hearts especially with a predecessor who worked more on the pages of the newspaper than on the job. His affection for the media through his over-the -top generosity was returned with splashes all over the media but at the expense of the industry that suffered no growth. Despite, several junkets to travel markets in almost all continents, our tourism arrivals enjoyed continuous decrease and domestic tourism was at it’d lowest ebb.
Also, Mbanefo appointment came at a time of economic recession leading to shrinkage of fund available to the corporation thus putting paid to access to free fund which can be employed and deployed to be a good DG either to the press, to staff in form of foreign trips and unnecessary free largesse and frivolous allowances and claims. If that wasn’t bad enough, there was bitterness arising from the abrupt sack of her predecessor who seemed to be angry that Sally lobbied him out of the job whilst nursing secret ambitions of returning to the job he was unceremoniously removed from while on assignment out of the country.
With constant interaction with the workers and the Union leaders who Sally inherited, the intrigue of the bitterness of a displaced DG who still has a lot of blind followers in NTDC with the union leader and workers who were not happy that things were not the same again, the era of strike crawled in. An examination of the reasons, modus operadi and demand of the workers will show that the whole strike actions being embarked in NTDC are out of tune, totally unwholesome and unethical.
Let’s read excerpts from some newspapers on the previous strike
On February 25, 2015, National newspaper under the Headline “NTDC workers’ strike enters the second week”, ‘The workers have vowed to continue with the industrial action until the agency’s director general, Mrs Sally Mbanefo, is removed from office.
Last week, official activities at the parastatals Abuja and zonal offices were stopped.
The workers, through their union, Amalgamated Union of Public Corporations, Civil Service Technical and Recreational Services Employees (AUPCTRE), have made several allegations against Mrs. Mbanefo.
They accused her of starving the agency of fund under the guise that the Federal Government was no longer funding the parastatal.
The workers accused her of “going behind to collect huge allocation from the Federal Government”.
The NTDC Chapel Chairman of AUPTCRE, Sam Unwuchola Okpomo, said as at July 2014, the Federal Government released N52,014,821 as capital budget and N342, 654,807 for training and other logistics to the agency.”
In September 3, 2015, in the Hallmark newspaper under the Headline, “Fears of sack forces NTDC boss to back down …as workers call off strike”
“It would be recalled that the protesting staff, led by Comrade Anthony Benjamin, in a memo obtained by Hallmark accused the DG of not properly mobilizing funds for the activities of the corporation as it relates to administrative functions.
They accused her of incapacitating the staff with the claim of a shortage of funds to perform the statutory functions of the corporation but overhead will be released and go out through other sources.
The staff said,” the DG does not fund the zonal offices, she will visit the zone and stop at the airport to insult the staff of the zone to their integrity by asking them to go and source for funds from affluent individuals for the running of the office. She did not even appreciate the efforts of the staff in ensuring the success of her visit to the state.
”We are tired of a DG who claims to be promoting domestic tourism but will not fund the zones offices where tourism potentials are domiciled organization but will tell the staff there in no money for official works but there is money for other fictitious travels by herself and her associates to different destinations.”
Daily Trust Sept 3 wrote
Striking NTDC workers call for DG’s removal
By Mustapha Suleiman | Publish Date: Sep 3 2015 5:47AM
‘On their demand, Comrade Kunama said: “We want her removal. She is killing the tourism sector. Except the government is not serious with tourism, but if the government wants to tap into the potentials of tourism to diversify the Nigerian economy, they have to remove her and bring in a professional that has a vision for the sector.”
The Federal government seemed to have seen through the malevolent and malicious intent of the unions or the workers and refused to pander to the unreasonable demands of the workers and refused to relief Sally of her job. Though Sally was removed in November 2016, it should be a matter of curious logic and interest that between November 2016 and May 2017 three DGs were in quick succession appointed and removed. Two of them, career officers and the other an outsider, none of them were accepted by the Union
And according to a presidency source, they were all removed majorly “due to the unnecessary antagonism to their appointment by the Union who was being used and manipulated and workers who engaged in writing acrimonious petition with some outsider who was willing to come back to NTDC who took solace at sponsoring media attack against the appointees’.
And the Federal Government brought in Coker, who has distinguished himself in the public sector, government and a memorable tenure as Lagos State Commissioner for Tourism. The problem with Coker according to an investigation commenced shows that his preference for domestic tourism as against the floundering of the meagre fund of the Corporation on foreign fair and Travel markets.
In December 1 2017 in the Nation’s online, under the headline
“Protesting workers seek sack of NTDC’s DG’
‘Activities were paralysed at the headquarters of the Nigerian Tourism Development Corporation (NTDC), on Wednesday, following a protest by workers who called for the sack of its Director General, Mr Folorunsho Folarin Coker, for incompetence. The workers accused Coker of highhandedness, saying the DG had not improved their welfare since his appointment.
They said they were disappointed by the “ugly development” in the corporation. The workers noted that Coker illegally set up a project unit, which, they claimed, is not part of the NTDC’s line of activity. They said the unit was a conduit to siphon public funds.’
A few online publications graced their platforms with this news under different slants. A cursory examination and contextual synthesis of the grievances of the works or union under Sally Mbanefo and Coker extensively exposed the rut of a corporation. The sole reason is “The removal of the DG without any concrete allegation or advocacy for workers!”
During the tenure of Sally Mbanefo, it is shameful that none of the allegation levelled against were strong enough to convict her till date. All allegations were unfounded and malicious. The lady was never found wanting or guilty.
Going through the protest letter sent out in 2017 against Coker, one can see that it is not only watery but of no substance. The fault is in not in the workers being teleguided sheepishly by a Union which is being sponsored and used by some external elements who believe NTDC is their birthright but the shame of the successive superintending Minister who watch as NTDC is hijacked by the Union who seems to find listening ears and cooperation of the said Minister. The fact is that NTDC needs urgent and prompt surgical operation. It is a corporation full of old doldorous pantaloons and deadwood evil servants who are loyal to persons, not the office. Some of them have no particular assignment or solids scheduled duty.
Any serious government will not only refuse to harken to their silly demands but will go a step further by appropriately restructuring and rightsizing the workers by separating those who want to work for the nation from the goons who want to play cheap politics and those who love to be used as an agent of destabilization. NTDC should be clean and straightened up, the time to act is now.
However, the symbolism of the recent phenomenal changes being injected into NTDC by Folorunso Folarin Coker via the ‘Tour Nigeria’ brand which has recorded intracontinental acceptance and acknowledgement with the historic passing of the NTDC Bill by the Senate should not be truncated. Let the process of laundering the NTDC starts now. Let’s reposition it for purposeful activation
Let’s create the ambience for productive piloting for Folorunso Folarin Coker has within 6 months demonstrated and signposted the ability and sagacity of a reformer.
The ball is in the court of the President Muhammadu Buhari and Alhaji Lai Mohammed.
I leave you with this: Nigeria tourism is beyond the concept of a single person. Is it not curious that NTDC to some few minds cannot be a good corporation until a certain person or persons rule the place? Or has not been okay since a certain person has been removed? Why can’t we cast our minds on this observation? Can’t we think beyond our personal and selfish consideration? Why should we continue using the gullible Union leaders to rock the boat of NTDC and destroy the Industry just because the person there is not tending to our selfish demands or because the fellow there is not the person we would have loved to be there? The so-called NTDC workers are only hitting themselves below the belt because they are only calling the attention of the government to the fact that the place needs a surgical operation.
Travel/Tourism
Emirates Unveils Airbus A350-900 in Dubai
By Aduragbemi Omiyale
One of the leading airline operators, Emirates Airline, has officially unveiled its first Airbus A350-900 at an exclusive event showcase in Dubai attended by aerospace partners, government officials and dignitaries, members of the media, as well as aviation enthusiasts.
The Emirates A350 features three spacious cabin classes, accommodating 312 passengers in 32 next-generation Business Class lie-flat seats, 21 Premium Economy seats and 259 generously pitched Economy Class seats.
The latest onboard products reflect the airline’s commitment to delivering a premium passenger experience while optimising operational efficiency. The Emirates A350 is the first new aircraft type to join Emirates’ fleet since 2008.
Apart from its newly delivered A350, Emirates operates two other aircraft types around the world to 140 destinations – the widebody Boeing 777 aircraft and the iconic ‘double decker’ Airbus A380 aircraft.
The A350’s introduction will enable Emirates to expand into new destinations globally, including mid-sized airports unsuited for larger aircraft. The Emirates A350 will be delivered in two versions – one for regional routes and one for ultra long-haul routes.
The Emirates A350 takes technology to another level. Customers can now adjust their electric window blinds at the touch of a button.
The aerBlade dual blind system will feature in Business and Premium Economy Class offering two shaded options, and the aerBlade single blind systems will make a debut in Economy Class, with all blinds showing the Emirates Ghaf tree motif when closed.
Business Class on the Emirates A350 will feature 32 luxurious leather ‘S Lounge seats’, inspired by the Mercedes S Class for an exceptional travel experience. The A350 aircraft will feature brand new additions of wireless charging on the side cocktail table in Business Class, and in-seat lighting controls with 5 streams of light. The 1-2-1 seat configuration in the A350 Business Class ensures a very private, exclusive experience.
Speaking at the event, the chairman of Emirates Airline, Mr Ahmed bin Saeed Al Maktoum, said, “Today is an exciting milestone for Emirates as we showcase our first A350 and usher in a new era for our fleet and network growth.
“This aircraft sets the stage for Emirates to spread its wings farther by offering added range, efficiency and flexibility to our network, enabling us to meet customer demand in new markets and unlock new opportunities in the cities that we serve.
“Onboard, our updated interiors and seating configurations will help us deliver a more elevated and comfortable experience to travellers across every cabin class.
“The 65 Emirates A350s joining our fleet in the coming years fit into the airline’s broader plans to support our visionary leadership’s Dubai’s D33 Strategy, which will transform the city into a pivotal hub in the global economy by expanding its connectivity and reach.”
Travel/Tourism
Air Peace Employees Undergo Training at Boeing Global Learning Institute
By Aduragbemi Omiyale
Some employees of Air Peace have upgraded their aviation safety skills at a training course organised by Boeing through the Boeing Global Learning Institute (BGLI) in collaboration with Cranfield University, United Kingdom as part of a shared commitment to shaping the future of aviation leadership.
Over the years, Air Peace has recognized that a deep, unwavering commitment to safety is key to its continued success.
The programme is aimed at building upon that vision, enabling executives to lead with confidence, manage risks effectively, and create high-performing teams that prioritize safety at every level.
In the five-day in-person training, all the executives and others in the various departments of Air Peace were taught advanced safety leadership skills and gained practical tools to implement the new knowledge.
The Head of Aerospace at Cranfield University, Prof Graham Braithwaite, said, “This collaboration ensured that the training directly addresses the challenges Air Peace faces, culminating in real-world capstone projects that would have a lasting impact.”
Reinforcing this position, the Lecturer for Organisational Resilience and Change at Cranfield School of Management, Fabian Steinmann, who was excited at the great progress Air Peace made over the years, said that they are happy to learn and share knowledge and find ways to strengthen the system, making it robust and flexible to adapt to the ever-changing environment.
“Safety is at the heart of everything we do at Cranfield so the privilege we have is that we travelled around the world, picked up the good practices, learned more about the culture and the operation in various countries so we’re here to facilitate that exchange with Nigeria and Air Peace to see how we share some of the good practices and lessons learned from all around the world and translate them into their operation.”
Also, the Senior Organisational Consultant and Programme Manager at Boeing Global Learning Institute, Harry Magui, said, “The Boeing company has long recognised the importance of supporting continuous learning of our aviation partners.
“To that end, the Boeing Global Learning Institute designs and delivers numerous learning programmes to both emerging and established leaders of our partners.
“These efforts aim to develop leadership, business, and technical skills so that our partners can improve their business processes, increase operational efficiency and enable leaders to strengthen their teams to ultimately grow their business.’
Alluding to the great work Air Peace has done in making safety a pre-condition rather than just a priority, Magui said, “We’re here to partner with our great partner, Air Peace who have been phenomenal in advancing the Aviation Industry in Nigeria, so we are here to support them to harness more opportunities in the future with the Advanced Leadership in Safety Excellence Training for all its top leadership within the organization.”
The Safety Manager at Air Peace, Captain Godfrey Ogbogu, said, “This class is quite essential and we’re lucky to have our resource persons impact knowledge on us. It is a well-structured training, especially for Air Peace because of where we are now and where we hope to go in the future.
“The whole essence of this class is to reinforce what we know before and be exposed to other avenues of learning. The aviation industry is ever-changing and dynamic, and Air Peace has to be abreast of such developments.”
Travel/Tourism
Emirates Expects Strong Customer Demand as Half-Year Profit Hits $2.5bn
By Aduragbemi Omiyale
In the first six months of the 2024-25 financial year of Emirates Group, a net profit of AED 9.3 billion ($2.5 billion) was recorded, with the pre-tax profit growing to AED 10.4 billion ($ 2.8 billion).
Also, the revenue went up by 5 per cent to AED 70.8 billion ($19.3 billion) from the AED 67.3 billion ($18.3 billion) recorded in the same period of last year, reflecting the consistently strong customer demand across business divisions, and across regions.
“We expect customer demand to remain strong for the rest of 2024-25, and we look forward to increasing our capacity to grow revenues as new aircraft join the Emirates fleet and new facilities come online at dnata. The outlook is positive, but we don’t intend to rest on our laurels.
“We will stay agile in deploying our capacity and resources in a dynamic marketplace,” the chief executive of the organisation, Mr Ahmed bin Saeed Al Maktoum, stated.
“The Group has surpassed its record performance of last year to deliver a fantastic result for the first half of 2024-25. This again illustrates the power of our proven business model working in combination with Dubai’s growth trajectory as a city of choice to live, work, visit, connect through, and do business in,” he added.
It was observed that apart from demonstrating strong operating profitability, Emirates maintained a robust EBITDA of AED 20.4 billion ($5.6 billion), slightly lower than AED 20.6 billion ($5.6 billion) last year.
The firm posted a solid cash position of AED 43.7 billion ($11.9 billion) as of September 30, 2024, compared with the AED 47.1 billion ($12.8 billion) achieved on March 31, 2024.
Emirates has been able to tap on its own strong cash reserves to support business needs, including payments for new freighter aircraft orders and other debt payments, also paying AED 2 billion in dividends to its owner, as declared at the end of its 2023-24 financial year.
“The group’s strong profitability enables us to make the investments necessary for our continued success. We’re investing billions of dollars to bring new products and services to the market for our customers; to implement advanced technologies and other innovation projects to drive growth; and to look after our employees who work hard every day to ensure our customers’ safety and satisfaction,” the chief executive stated.
Emirates continued to enhance its network and increase connectivity options through its Dubai hub. During the first half of 2024-25, Emirates increased scheduled flights to 8 cities: Amsterdam, Cebu, Clark, Luanda, Lyon, Madrid, Manila and Singapore.
In May, Emirates restarted daily services to Phnom Penh in Cambodia via Singapore. In June, it launched daily services to Bogotá via Miami, expanding the airline’s South American presence to Colombia. In September, Emirates opened a new route to Madagascar via the Seychelles – taking its passenger and cargo network to 148 airports in 80 countries by September 30.
Expanding connectivity options for customers, during the first six months of 2024-25, Emirates entered into new agreements with 7 codeshare, interline, and intermodal partners: AirPeace, Avianca, BLADE, ITA Airways, Iceland Air, SNCF Railway, and Viva Aerobus.
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