Brands/Products
Zoho Upgrades Bigin to Redefine Small Business CRM Market
By Modupe Gbadeyanka
A leading global technology company, Zoho Corporation, has upgraded its customer relationship management (CRM) solution for small businesses, Bigin, with new features for better performance.
According to the firm, the platform has been fortified with new capabilities like team pipelines, toppings, and developer centres, which will allow users to manage all types of customer operations.
It is believed that the upgrade will redefine the small business CRM market as it would provide small and micro businesses with the tools and insights they need to maintain and grow meaningful and high-value relationships with customers in a challenging economic environment.
“Small businesses face challenges in choosing the right technology for managing their customer-facing operations because of constraints related to time, cost, and software implementation,” the Country Manager for Zoho Nigeria, Kehinde Ogundare, stated.
“Bigin is the only solution that brings together all customer operations like sales, onboarding, delivery, training, advocacy, and more into an intuitive interface that takes only 30 minutes to deploy.
“By bringing together all the facets of customer operations into a single view, Bigin allows small businesses to have a more accurate understanding of the customer’s journey.
“These insights help them attract and retain customers, ultimately growing the business. The fast-growing adoption of Bigin shows the expanding appetite of small businesses who want and need CRM technology suited to their particular needs, helping them move beyond old-school spreadsheets,” Ogundare added.
Since its launch in 2020, Bigin has stood out as a robust, easy-to-use, and welcoming CRM solution thanks to its 30-minute set-up promise. Bigin saw a revenue growth of 161 per cent in 2022 in Nigeria, indicating the revenue has doubled compared to 2021.
Zoho has observed that around 65 per cent of Bigin’s global customers have never used a CRM previously, making it the ideal choice for business owners who are looking to move away from spreadsheets.
When they outgrow Bigin, Zoho also offers them an easy migration to its full-fledged CRM solution. Bigin now boasts 20,000 customers and continues to help small and micro businesses manage all of their customer-facing operations within a unified platform.
The introduction of Team Pipelines allows customer-facing teams to manage their distinctive operations using a set of pipelines and sub-pipelines within a single Bigin account.
Competitive offerings often cater only to a single function — like sales — whereas Bigin is an efficient solution for all customer-facing teams. New features compile customer operations into one place and enable tighter alignment and collaboration between individuals and teams without compromising the simplicity that makes Bigin stand out.
The Connected Pipelines feature automates the flow of customer data across processes, improving the customer experience and saving time on manual data entry, while the Toppings feature allows the addition of additional functionality and third-party integrations to address specific business needs. Examples include the ‘Email-In’ topping, which maps emails to customer records and the ‘File Cabinet’ topping, which automates file collection and management.
The Dynamic Display allows users to customize the appearance of records in their pipelines, while the Developer Centre gives room for global app developers and partners to create custom solutions for unique business needs.
With various tools and components like custom fields, buttons, links, widgets, related lists, and REST APIs, developers can create new Toppings and monetise them in the Bigin Marketplace.
Bigin by Zoho CRM starts at N2,100/user/monthly (billed annually) for the Express edition and goes up to N3,600 user/monthly (billed annually) for the Premier edition, though a free edition is also available.
Brands/Products
bPOWERd Launches Cheap Solar Battery Rental Service Across Lagos Mobil Stations
By Adedapo Adesanya
Clean energy tech startup, bPOWERd, has expanded into Nigeria to offer solar solutions to businesses and homes for as low as N1,500 per day.
The startup has established operational presence across seven initial sites in Lagos, Nigeria, in partnership with 11 Plc, which now operates the country’s famous Mobil service stations.
According to a statement, the bp-developed startup is utilising these locations to deliver its solar-powered battery rental “business-in-a-box” infrastructure.
It comes at a time when Nigeria continues to face a significant energy access deficit. According to the World Bank data on global energy access deficits, 43 per cent of the population lacks grid access.
According to the company, powering a small, entry-level generator (0.9 kVA to 1.2 kVA) costs Nigerians an average of N10,000 daily, but a bPOWERd battery delivers up to 12 hours of power for just N3,000, a 70 per cent cost reduction.
bPOWERd offers an on-demand, solar-powered battery rental model for urban households and small business owners. Portable, solar-charged batteries are available to rent with a refundable N15,000 deposit. Daily rates are small battery (300Wh): From N1,500 per day, with larger battery (1,000Wh): From N3,000 per day.
These units power essential appliances like lighting, TVs, fans, refrigerators, and small business equipment.
The Nigeria expansion will seek to replicate the first phase, which was launched in South Africa in 2025, where it claimed it facilitated 125,000 rentals in its first 12 months of operations.
According to the Managing Director at bPOWERd, Mr Jonathan Lule, “Small businesses sit at the centre of everyday economic activity, yet many continue to operate against the backdrop of unstable and expensive power. At a time of continued grid instability, bPOWERd is helping households and small and medium-sized enterprises access dependable pay-per-use power they can rely on”.
On his part, Mr Oluwole Ogidan, Head bp Global West Africa, said, “Our focus is on delivering diversified energy solutions that are affordable, resilient, and adaptable to how people live and work. Beyond expanding access to reliable power, this rollout also supports the growth of a local green workforce through on-site sales roles and partnerships with Nigerian solar technicians.”
Brands/Products
Court Stops Production of Pop Power Energy Drink in Current Bottle Design
By Modupe Gbadeyanka
The manufacturer of Pop Power Energy Drink, Mamuda Beverages Nigeria Limited, has been directed to stop producing the product in its current bottle design.
This directive was given by Justice Binta Nyako of the Federal High Court sitting in Abuja, in a trademark infringement case brought before the court by Rite Foods Limited, makers of Fearless Energy Drink.
This ruling on Mamuda’s notice of preliminary objection and Rite Foods’ motion for interlocutory injunction was delivered on Friday, May 22, 2026, in the suit number FHC/ABJ/CS/705/2025.
At the proceeding of the day, Mamuda’s objection was refused and dismissed based on abuse of court process, while Rite Foods’ application for injunctive reliefs prohibiting Mamuda from further trademark infringement was granted, as it was held that the company’s present complaint of infringement of its intellectual property was distinct from an earlier suit between the parties, wherein Rite Foods had complained about a different act of infringement.
The court further held that it appears on its face that Mamuda’s newly introduced bottle design, manufactured, still bears a striking resemblance to Rite Foods’ established Fearless Energy Drink product. Therefore, the court granted an order restraining Mamuda from further production of its Pop Power Energy Drink product, pending the final determination of the suit.
Accordingly, the court ordered Mamuda to cease production of the product forthwith, destroy all existing products, and directed the court bailiff, in conjunction with the parties, to undertake an inventory of the products slated for destruction and file the same.
The court further ordered that the injunction shall remain in force until the end of the year or pending the determination of the substantive suit.
Consequently, the court adjourned the suit to Wednesday, September 23, 2026, for the hearing of the substantive suit.
This order follows an earlier suit against Mamuda in January 2025, where Rite Foods sued the company for infringing on the trademark and design of its iconic Fearless Energy Drink through the launch of a lookalike product, Pop Power Energy Drink.
However, Mamuda, in an apparent admittance of guilt, sought a settlement, and terms of settlement were agreed and filed, and the court entered the same as its consent judgment. Some of the terms of settlement included that Mamuda would desist from further violation of Fearless Energy Drink’s trademark and identity pass-off. It also agreed to destroy all infringing products and pledged to change its design and avoid any form of identity imitation.
In an unexpected turn, Mamuda subsequently reintroduced Pop Power into the market, with only cosmetic adjustments to its appearance. Rite Foods maintains that these changes are minor and do little to address the original issues of consumer confusion.
Reports from the market indicate that the new Pop Power continues to be informally referred to as “small Fearless,” reinforcing concerns that the revised product may not only breach the spirit of the earlier agreement but could also undermine consumer clarity and brand differentiation.
While reaffirming its position, Rite Foods stressed its continued commitment to protecting its brand and the principles of innovation and fair competition in Nigeria’s marketplace.
Brands/Products
Lagos Raises Alarm Over Circulation of Contaminated Palm Oil
By Adedapo Adesanya
The Lagos State Consumer Protection Agency (LASCOPA) has raised concerns over the circulation of adulterated palm oil in markets across the state, warning residents to be cautious when purchasing the product.
General Manager of LASCOPA, Mr Afolabi Solebo, said complaints from consumers and market surveillance operations revealed that some traders were selling contaminated and artificially enhanced palm oil to unsuspecting buyers.
According to him, the adulterated products may contain harmful substances such as candle wax, chemicals, dyes and other impurities capable of causing serious health complications.
Mr Solebo warned that consumption of such products could lead to food poisoning, stomach disorders, tissue and liver damage, as well as other long-term health risks.
He advised consumers to examine palm oil carefully before purchase by checking for unusual colour, offensive odour, excessive thickness, sediments or any suspicious appearance that may suggest contamination.
The LASCOPA boss also urged residents to patronise only trusted vendors and insist on quality products at all times, according to a statement shared on X (formerly known as Twitter).
While reaffirming the state government’s commitment to consumer protection, Mr Solebo disclosed that the agency had sealed a shop allegedly selling adulterated palm oil at Idutafa Lane, off Oluwa Street near Amodu Tijani Oluwa Mosque in Lagos Island Local Government Area.
He warned traders and distributors involved in the sale of adulterated palm oil to desist immediately or face sanctions in line with consumer protection laws in the state.
The agency further appealed to members of the public to report suspected cases of adulterated food products, deceptive trade practices and other consumer rights violations through its official communication channels for investigation and enforcement action.
LASCOPA added that it would continue market monitoring and consumer sensitisation efforts to ensure residents have access to safe and quality products across the state.
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