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Phillips Consulting Boosts Efficiency with New Banking Solution

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By Olubori Oduntan

Leading business and management consulting firm in Nigeria, Phillip Consulting Limited (PCL), has forged major grounds in the financial technology sector with the introduction of a cutting-edge technology -Intellect Digital Core Banking Solution (CBX) to Nigeria.

As leaders in business strategy, developing and implementing strategies are at the core of what Phillips Consulting does, driving digital transformation is also one of the company’s key strengths, especially in today’s business world that is increasingly technology driven.

Like many industry leaders, Phillips Consulting’s digital transformation is born by the desire to have its clients compete effortlessly while being innovative in their respective industries.

In achieving the objective above, Phillips Consulting collaborated with Intellect Design Arena Limited, a global leading company that offers services in Financial Technology for Banking, Insurance and other Financial Services. This collaboration, which involves joint implementation, presents Phillips Consulting as the first and only official Nigerian partners of Intellect Design Arena Limited.

That is, Intellect Design Arena develops the solution and implements it, however, continuous support is provided by Phillips Consulting’s financial technology experts, who have been well trained in solutions support and implementation to provide support to all Intellect’s clients in Nigeria after implementation.

Speaking on the Core Banking Solution, Managing Director of Phillips Consulting Limited, Mr Robert Taiwo, revealed the rationale behind it and its benefits to the Nigerian financial market.

“In banking, the digital discourse has shifted from ‘nice to have’, to critical business imperative. Market share will increasingly swing to those banks that can quickly and effectively respond to technology advancements.

“The ability to grapple with 4.0 technologies such as AI, Big Data, Robotics and Blockchain, will differentiate the leaders from followers. Superior interconnectivity and system integration will enhance customer-centricity and this by default will accelerate first mover advantage,” he said.

“But technology must not become the end in itself. ‘Me too’ strategies will not be effective. CEOs must, therefore, drive business aligned digital strategies which speak directly to the operating models and value propositions of their respective organisations,” Mr Taiwo added.

Intellect Design Arena Limited is a global product developer with a start-up approach-based business model with the maturity of an established specialist in designing advanced technology products for global financial platforms. The company specializes in developing customer-focused products on a digital platform across Global Consumer Banking (GCB), Central Banking, Risk and Treasury Management (RTM), Global Transaction Banking and Insurance (Intellect SEEC).

Though Intellect Digital Core Banking Platform is new to Nigeria and was recently implemented by top Merchant Bank, courtesy of Phillips Consulting Limited, it has been integrated by numerous financial institutions around the world.

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan. Mr Olowookere can be reached via dipo.olowookere@businesspost.ng

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Rite Foods Returns to Court to Sale of Mamuda’s Pop Energy Drink

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Fearless-Pop Energy Drink Pix

By Modupe Gbadeyanka

The duo of Rite Foods Limited and Mamuda Beverages Limited are in court again over the decision of the latter to re-introduce its controversial Pop Power drink into the market in another package.

Recall that in January 2025, Rite Foods initiated legal proceedings against Mamuda for infringing on the trademark and design elements of its Fearless Energy Drink with the launch of a similar-looking product, Pop Power.

The case led to the grant of injunctive relief, including Anton Piller orders, after which Mamuda opted for a settlement.

Under the terms of that settlement, Mamuda, in admittance of the violation, undertook to destroy all infringing Pop Power Energy Drink products — an exercise confirmed as duly carried out, with visual and pictorial evidence provided. Mamuda equally pledged to desist from any further violations of Rite Foods’ intellectual property rights.

But in an unexpected turn, Mamuda reintroduced Pop Power into the market and Rite Foods claimed the product still looks like Fearless Energy Drink.

Rite Foods argued that because of the similarities, consumers confuse Pop Power to Fearless, referring the former as small Fearless, which does not seat well with Rite Foods.

The company noted that it cannot fold its arms to allow its consumers being exploited, reaffirming its continuous commitment to the protection of its brands, its consumers, and the principles of innovation and fair competition in Nigeria’s marketplace.

The firm emphasised that genuine business growth must be anchored on originality and respect for intellectual property, rather than imitation and fraudulent business practices.

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Why Analyzing Media Sentiment by Frequency is Holding You Back

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Why Analyzing Media Sentiment by Frequency is Holding You Back

By Philip Odiakose

As someone who has spent over 15 years working directly with public relations measurement and intelligence and more than a decade helping brands make sense of their media performance, I can say with confidence (and a touch of media analysis fatigue) that not all PR metrics are doing what we think they are doing. And when it comes to sentiment analysis, many of us have been led by tradition, not truth. In my constant pursuit to help PR and comms professionals access metrics rooted in objectivity and research, I had to take a deeper look into how sentiment is currently being measured. After spending time digging into the methodology, analysing patterns, and comparing outcomes, it became clear: sentiment analysis by frequency has overstayed its welcome.

    “Too often, we focus on counting sentiment rather than weighing it — frequency tells us how much, but deeper analysis tells us how much it matters.”

For too long, we have boxed sentiment into just three labels — positive, negative, and neutral — and then celebrated (or panicked) based on how large each segment appears. If a brand has 60% positive sentiment, someone somewhere is already serving small chops and cutting cake. But ask the hard question: what does that 60% actually mean? Does it carry weight? Is it impactful? Is it meaningful? I recall being in a strategy session where an agency CEO saw a 60% positive sentiment report and asked, “So… should I be excited or worried?” And truthfully, the data didn’t answer that. In another situation, a client saw 35% negative sentiment and wanted to escalate to crisis mode. Again, I had to ask, what kind of negative are we talking about?

    “When it comes to sentiment analysis, it’s not enough to know the quantity of sentiment; you need to understand the intensity and quality of that sentiment. Without that, data can lead you astray.”

You see, frequency analysis doesn’t tell you intensity. It doesn’t ask, how positive is this positivity? Or how damaging is this negativity? In reality, a comment like “The brand dey try sha” (Nigerian slang for “they are doing okay”) and another saying “This brand saved my life!” are both tagged as positive but are clearly worlds apart in tone and impact. That is where the problem lies — we have focused too much on counting sentiment without weighing it.

Research provides a more meaningful approach. The empirical formula I recommend is:

    Sentiment Score (StSc) = (Number of Positive Mentions – Number of Negative Mentions) / Total Number of Mentions

This gives us a normalized sentiment index between -1 and +1, where 0 is neutral, and the extremes show very strong positivity or negativity. So if a brand has 3 positive and 2 negative mentions out of 10 total, the score becomes (3 – 2)/10 = 0.1 — slightly positive. But if it is 8 positive and 1 negative, the score is 0.7 — that is significant. Now compare that to simply saying “80% positive,” and you see why frequency alone is not enough. The difference is in the depth of interpretation. This formula still isn’t widely used across the media intelligence space, but one company that’s already ahead of the curve is Truescope (North America) — where my friend and industry expert, Todd Murphy, serves as President of North America.

    “Objective metrics that account for sentiment weight and distribution are what truly empower PR strategies. It’s not about having more positive mentions — it’s about understanding the level of positivity and negativity and its true impact on brand perception.”

 To fix this gap in analysis, we have developed the Future-Proof Sentiment Score Framework – A P+ Measurement Services Proprietary Sentiment Score Framework. This includes a more advanced Sentiment Weight Score and Distribution Matrix, which doesn’t stop at “positive/negative/neutral,” but goes further to classify sentiment into strongly, moderately, and slightly — for both positives and negatives. This matrix brings clarity to brands and communications teams. It helps you know when to celebrate, when to adjust, and when to truly raise the red flag. Starting from Q2 2025, all clients of P+ Measurement Services will have access to this upgraded sentiment analysis dashboard, alongside a dedicated dashboard that tracks the media performance of competitive CEOs. And I can say with confidence — it changes the game.

    “Let’s stop being impressed by pie charts that look shiny but don’t provide actionable insight. Understanding the meaning behind sentiment and the true impact on your brand is what matters.”

I will give you a practical example. A multinational brand we monitored recently saw 35% negative sentiment and was ready to call a crisis meeting. But our deeper analysis showed 80% of that negativity was slightly negative—things like delayed customer service or pricing feedback. Meanwhile, their strongly positive mentions were increasing daily, driven by user experience reviews. Instead of reacting emotionally, the brand realigned calmly. No panic, just action. That is the power of context.

So, let us stop being impressed by shiny pie charts. Let us stop reporting frequency without understanding what it means. A sentiment report that doesn’t answer so what? and what next? is simply not useful. This is why I always say: vanity metrics may look nice in a report, but they can’t guide strategy. Objective, research-backed metrics can.

    “Vanity metrics can’t guide strategy. Only research-backed, objective metrics help you turn insights into action.”

At the end of the day, this isn’t just about a better dashboard. It is about moving our industry forward. For those interested in the technical side, I am happy to share more about lexicon-based sentiment scoring and resources like the Harvard General Inquirer—empirical research that goes beyond assumptions and digs into real language science. But even without the jargon, the message is simple: frequency tells you how much, but only deeper analysis tells you how much it matters.

Philip Odiakose is a leader and advocate of public relations monitoring, measurement, evaluation and intelligence in Africa. He is also the Chief Media Analyst at P+ Measurement Services, a member of AMEC, NIPR, AMCRON, ACIOM and Founding Member of AMEC Lab Initiative

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Watlow Drives Innovation in Thermal Solutions Market With New Bangalore Office

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By Modupe Gbadeyanka

A global leader in industrial heating solutions, temperature sensors and temperature control systems, Watlow, has opened a new facility in Bangalore, India.

The electric manufacturing firm said it chose Bangalore for this new office because of its reputation as the Silicon Valley of India, a hub for tech talent, innovation and research.

The city’s vibrant environment, coupled with its rapidly growing tech ecosystem, aligns perfectly with Watlow’s long-term objectives of advancing technology and driving growth in India’s expanding semiconductor and industrial sectors, a statement made available to Business Post noted.

This expansion is a key milestone in Watlow’s broader South Asia strategy, complementing its existing presence in Chennai, which was established in 2021.

It was learned that the new facility at Rathi Legacy-Rohan Tech Park, Bangalore, officially opened on April 3, 2025, and represents a significant investment in the region’s rapidly growing technology and manufacturing ecosystem.

The Bangalore site will also house a dedicated research and development (R&D) team and prototype labs, focusing on driving innovation in thermal management solutions, energy efficiency and sustainability.

The office will contribute to developing smart factory solutions for industries adopting Industry 4.0 technologies, which help improve processes, productivity and uptime through advanced data management and process control systems.

The new Bangalore facility will serve as a crucial hub for Watlow’s operations in India, focusing on product development, customer support and market research.

This location is well-positioned to support India’s rapidly growing semiconductor industry by providing specialized thermal system engineering, heater prototyping and verification testing capabilities.

“By having a local presence in Bangalore, we can provide faster response times and more personalized service to our customers.

“Our ability to carry out engineering designs and prototyping locally will allow us to complete projects more efficiently, meeting the specific needs of the Indian market,” the chief executive of Watlow, Mr Rob Gilmore, stated.

“Our goal is to lead the way in providing innovative, customized thermal solutions that balance performance and sustainability.

“As industries across India focus more on sustainability, we are ready to meet the increasing need for energy-efficient solutions that also reduce environmental impact,” he added.

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