Brands/Products
Starbucks, Alibaba Partner to Satisfy Coffee Customers in China
By Dipo Olowookere
A partnership aimed to transform the coffee industry in China has been signed between Starbucks Coffee Company and Alibaba Group Holding Limited.
The strategic “New Retail” partnership will enable a seamless Starbucks Experience in China allowing the firm use the Alibaba ecosystem, including Ele.me, Hema, Tmall, Taobao and Alipay, to offer delivery services beginning September 2018.
This will allow the company establish “Starbucks Delivery Kitchens” for delivery order fulfilment and integrate multiple platforms to co-create an unprecedented virtual Starbucks store – an unparalleled and even more personalized online Starbucks Experience for Chinese customers.
The announcement marks a historic moment as two iconic, global companies build on their distinct retail and technology strengths to revolutionize the customer experience. Leveraging the Alibaba ecosystem and New Retail infrastructure, Starbucks will be able to further unify a seamless Starbucks Experience between its stores and online for customers.
“Thanks to the elevated customer experience delivered by our over 45,000 partners, Starbucks is growing and innovating faster in China than anywhere else in the world,” said Kevin Johnson, president and chief executive officer, Starbucks Coffee Company. “Our transformational partnership with Alibaba will reshape modern retail, and represents a significant milestone in our efforts to exceed the expectations of Chinese consumers. Starbucks China is one to watch, and I have full confidence in the team that will bring the new innovation behind the Starbucks Experience to life.”
Daniel Zhang, Chief Executive Officer of the Alibaba Group, said, “Starbucks is more than a destination for premium coffee and we share the same vision to pioneer a new coffee culture and lifestyle through innovation and technology. Alibaba is thrilled to expand our existing partnership with Starbucks by leveraging our cutting-edge New Retail infrastructure and digital power to enable an unprecedented experience for consumers. This partnership is again a testament to the success of our New Retail strategy.”
The strategic partnership is part of Alibaba’s broader New Retail push, which aims to transform how commerce is conducted by merging online and offline experiences. New Retail was introduced by Alibaba in 2016 and has since become a hallmark strategy of the retail industry.
Creating an Unparalleled Order and Delivery Experience Powered by the Alibaba Ecosystem
Best-in-class coffee delivery service through Ele.me
Working with Ele.me, China’s leading on-demand food delivery platform with 3 million registered delivery riders, Starbucks will pilot delivery this September in 150 stores located in key trade zones in Beijing and Shanghai with plans to accelerate and expand its delivery program to more than 2,000 Starbucks stores across 30 cities by the end of calendar year 2018.
Both Starbucks and Ele.me collaborated to develop a unique, customized delivery infrastructure that has been meticulously determined each step along the way, including dedicated Ele.me delivery riders, precise delivery time, and custom carriers. Both companies have created a tailored order-to-delivery Starbucks program that upholds the unparalleled experience and quality that customers have come to expect in Starbucks retail stores. Through this delivery partnership, Starbucks and Ele.me have pioneered a best-in-class coffee delivery service standard for Chinese customers.
“Ele.me has a robust infrastructure for on-demand delivery in China. We are pleased to partner with Starbucks to launch these reliable and trusted delivery services to satisfy customers’ needs and capitalize on the delivery sector’s great potential. It is an important milestone for Ele.me to deepen our collaboration with retail chains and further expand our penetration in the food delivery sector,” said Wang Lei, Chief Executive Officer of Ele.me.
Distinct Fulfillment and Delivery Capabilities through Hema Supermarkets
In addition, Starbucks will partner with Hema supermarkets to be the first retail brand to establish dedicated “Starbucks Delivery Kitchens” within their locations. The “Starbucks Delivery Kitchens” will utilize Hema’s distinct fulfillment and delivery capabilities to complement the delivery of handcrafted Starbucks coffee and tea beverages offered through existing Starbucks stores. Starbucks will also leverage Hema’s highly effective consumer insights and unique fulfillment expertise to further penetrate and better serve the needs of individuals and families in communities across China.
This intentional strategy will inform the future network planning for new Starbucks stores, combined with “Starbucks Delivery Kitchen” locations, to further expand the scale and reach of Starbucks delivery services, while enabling our partners (employees) to continue to elevate the third-place experience for the customer. Starbucks will open “Starbucks Delivery Kitchens” in selected Hema supermarkets in Shanghai and Hangzhou as soon as September 2018, with plans to expand its presence to other cities over time.
“Our Chinese customers have a high expectation of their Starbucks Experience and we are proud to introduce a premium delivery experience that reflects the same service and quality they’ve come to love and expect from us in our stores – we will never compromise,” said Belinda Wong, chief executive officer, Starbucks China. “More significantly, through our partnership with Alibaba, we are breaking the physical and virtual barriers between the home, office, in-store and digital space, making China the first Starbucks market to deliver a seamless Starbucks Experience across all facets of our customers’ lives and further reflecting the uniqueness and strategic importance of the market.”
Digital Innovations Transforming the Retail Industry
A key strategic initiative under the partnership is the development of a pioneering, first-of-its-kind virtual Starbucks store in China. This digital partnership will see Alibaba develop a centralized online management hub, with the unique capabilities to integrate and deliver a consistent Starbucks Experience across multiple digital platforms. This innovation will transcend the traditional limitations of a single-app visit by providing the consumer an elevated, and even more personalized Starbucks digital experience across the Starbucks app and Alibaba’s customer-facing mobile apps, including Taobao, Alipay, Tmall and Koubei.
This latest innovation will revolutionize the traditional offline-to-online model by effectively extending the reach of the Starbucks Experience into the everyday lifestyle ritual of the Chinese consumer, regardless of time or place. Whether it is at home or in the office, within a Starbucks store or online, Starbucks customers will be able to access and enjoy a one-stop Starbucks Experience when purchasing merchandise online, buying a Starbucks handcrafted beverage to be delivered to a friend or sending a Starbucks gift of love on the “Say it with Starbucks” social gifting platform. Starbucks will progressively integrate its Starbucks Rewards (SR) membership platform onto the centralized system to leverage its consumer insights to deliver a truly personalized experience to its customers, while establishing a strong foundation for the future development of Starbucks digital experiences in China.
Starbucks and Alibaba are trusted business partners who share common values in the spirit of innovation and the unrelenting pursuit of product and service excellence. This deepened partnership is a significant step as both companies partner together to elevate the customer experience across China.
Brands/Products
5 Ways to Build Your Side Hustle in Nigeria with Gemini
Nobody in Nigeria runs just one hustle. There’s the job that pays the bills, the small business that’s meant to be your way out, and a phone that never stops buzzing with “I’m interested, how much?” You’re the founder, the customer service, the person who chases the dispatch rider and the accountant, all before lunch. The dream is still there. It’s just buried under 47 unread messages and a spreadsheet you’ve been avoiding since March.
You don’t have to keep doing all of this by hand. AI has become the kind of co-founder most of us could never afford to hire, and Gemini can take the boring, heavy work off your plate so you can spend your time on the part that matters, building something people actually want to buy. You don’t need funding to start. Here are five ways to put it to work.
1. Take your idea from a dream to a business plan.
Starting a business often begins with a single idea, but managing the messy explosion of thoughts that follows can be tough. Instead of scattering your notes across different places, brain dump your idea into a notebook in the Gemini app. Process your thoughts out loud, then add links, files, and other reference materials. Gemini will structure your vision, creating a central command centre that grows alongside your business.
As your side hustle grows, graduate to business notebooks — a centralised hub to organise workflows and chats alongside your website and Google Business Profile. Grounded in your context, Gemini proactively surfaces critical action items, like unanswered customer questions, and recommends tailored updates to keep you ahead.
2. Research the Nigerian market in minutes.
Don’t just guess, know your audience. Use Gemini to generate reports on competitors in your specific city or industry. Gemini’s Deep Research feature compresses hours of work into minutes. (Think of it like a personal research assistant.) Ask it to generate a report on your competitors or markets you can target. It can browse hundreds of sources, track down facts and synthesise emerging trends, giving you professional analysis in a snap.
3. Define your brand aesthetic.
Nigerian Gen Zs are redefining success through creativity, and Gemini is the perfect partner to build a standout brand on any budget. Drop your products into high-end backdrops, craft eye-catching typography, or make your own cinematic video ads. You’ll have consistent, professional-grade visuals for web pages and social posts in seconds.
Connect apps like Canva to use the assets you made in Gemini in creative layouts or social drafts without switching workspaces. You can also use Pomelli from Google Labs to build your core Business DNA, and use this to create a comprehensive brand book or stand up a complete website in just a few clicks.
4. Put your logistics on autopilot.
Managing a side gig while studying or working full-time is a struggle. Use Gemini Spark to act as your personal AI agent that runs 24/7. You can set instructions like: “Whenever I get a WhatsApp or email inquiry about my services, extract the client’s details and store them in my tracker.” It handles the heavy lifting so you can focus on making sales.
Gemini Spark acts as your personal AI agent that runs in the background 24/7 — even when your laptop and phone are turned off. Instead of logging data manually, you can connect your tools and apps and let Spark handle the heavy lifting. For example, you can set an ongoing instruction, like: “Whenever I get an email asking about my services, automatically extract the client’s details, store them in my ‘Client Tracker’ Google Sheet, and create a new dedicated folder for them in Google Drive.”
Gemini Spark is available to Google AI Ultra subscribers globally.
5. Know when your price is right.
With fluctuating costs, pricing correctly is survival. Input your material costs, delivery fees, and platform charges into Gemini to find your break-even point. It can help you model different tiers to see how to maintain your bottom line while staying attractive to your local customers.
Once your business is up and running, you can transform your decisions by grounding them in real data. Just upload your spreadsheets to Gemini to uncover hidden trends, generate personalised recommendations, and build a custom, interactive tool that helps you visualise the impact of potential decisions on your bottom line.
Brands/Products
Lagos Grocery Startup GoLemon Winds Down After Funding Struggles
By Adedapo Adesanya
GoLemon, a Lagos-based grocery delivery startup known for offering bulk household shopping at prices below those of traditional supermarkets, has announced it is shutting down after failing to secure additional funding.
The company has stopped accepting new orders and will permanently close its customer support channels on August 2, bringing an end to a business that sought to make grocery shopping more affordable and convenient for Lagos residents.
In a farewell blog post titled Thank You, Lagos, the startup expressed gratitude to its customers, employees, investors and partners for supporting its journey.
“We set out to help Lagosians save money on groceries without sacrificing convenience, and every order, referral and message of encouragement made that mission worthwhile,” the company said in the statement.
GoLemon, which was founded in 2024, said it would honour outstanding customer obligations, including refunds where applicable, as it winds down operations.
The company added that the decision was not made lightly but followed months of efforts to secure fresh capital to sustain and grow the business.
Founded to tackle the high cost of grocery shopping in Nigeria, GoLemon differentiated itself by sourcing products in bulk and passing cost savings on to consumers while offering home delivery across Lagos.
The startup gained traction among households seeking an alternative to traditional supermarkets amid rising food inflation.
Despite attracting a loyal customer base, GoLemon said the increasingly difficult fundraising environment made it impossible to continue operating.
The closure underscores the growing challenges facing African startups as venture capital funding remains subdued and investors become more selective.
Several technology companies across the continent have been forced to scale back operations, merge with rivals or shut down entirely as they struggle to achieve profitability and raise follow-on funding. Recently, FoodCourt temporarily stopped operations as it couldn’t fulfil its debt obligations.
Before announcing its shutdown, GoLemon had continued expanding its services, including introducing next-day grocery delivery and promotional discounts aimed at growing its customer base. However, those efforts proved insufficient to overcome the funding constraints that ultimately led to the company’s closure.
Brands/Products
Rafa Corporation Accelerates Growth with Investment in Nigeria’s Largest Continuous Soap Manufacturing Facility Lagos
Rafa Corporation, manufacturer of the rapidly growing Rafa Detergent brand, has announced a landmark investment in world-class soap manufacturing technology, marking a major milestone in its ambition to build one of Africa’s leading home and personal care manufacturing enterprises. The investment significantly expands Rafa’s production capabilities while reinforcing its commitment to innovation, industrial excellence and long-term value creation across Nigeria and West Africa.
The company has signed contracts for the construction and installation of a state-of-the-art Continuous Saponification Plant integrated with a Continuous Vacuum Soap Cooling and Drying Plant, with a 10-tonnes-per-hour production capacity. Once commissioned, the expanded production capacity is expected to position Rafa as the largest single-line continuous saponification plant in Nigeria, Nigeria’s largest powder detergent manufacturer by installed production capacity, and reinforce its long-term commitment to industrial excellence.
Designed with flexibility and efficiency at its core, the integrated production system will produce a wide range of multipurpose soap bars and premium-quality soap noodles. This versatility will enable Rafa Corporation to respond swiftly to evolving consumer preferences and expanding market opportunities across the home and personal care sectors.
In a further demonstration of its growth strategy, the company has also signed contracts for the construction and installation of two state-of-the-art Toilet Soap Finishing Lines, each with a 4-tonnes-per-hour production capacity. Equipped with advanced soap noodle conveying systems and modern automation technologies, the new finishing lines will deliver greater production efficiency, superior product consistency, and enhanced manufacturing reliability, while supporting the company’s expanding portfolio of personal care products.
Together, these investments represent one of the most significant expansions of soap manufacturing capacity currently underway in Nigeria, underscoring Rafa Corporation’s determination to build one of Africa’s most modern consumer goods manufacturing platforms. They also reflect the company’s long-term confidence in Nigeria’s manufacturing sector and its belief that world-class consumer goods can be designed, manufactured and exported from Africa.
Speaking on the development, the General Manager of Starium Detergents FZE, Mr Muhammed Midan Rabiu, described the investment as another defining milestone in the company’s growth journey. He stated that the company remains committed to supporting local value creation, strengthening industrial capacity and contributing to the development of globally competitive African manufacturing.
“This investment represents another defining milestone in Rafa Corporation’s journey to build one of Africa’s leading home and personal care manufacturing enterprises. We are investing in world-class technology, advanced manufacturing capabilities, and the people who will shape our future because we believe Africa deserves consumer products manufactured to the very highest global standards.
These projects significantly strengthen our capacity to innovate, expand our product portfolio and respond to the evolving needs of consumers across Nigeria and West Africa. Beyond increasing production capacity, we are building an integrated manufacturing platform that will drive industrial development, create sustainable employment and contribute meaningfully to the growth of Africa’s consumer goods industry.
At Rafa Corporation, our vision is clear: to build trusted brands, world-class manufacturing capabilities, and a proudly African company that competes with the very best in the world,” he said.
Rafa Detergents has rapidly emerged as one of Nigeria’s leading detergent manufacturers. The company currently operates an 80,000-tonne-per-annum powder detergent manufacturing facility in Alaro City, Epe, Lagos. It is on course to commission a second production line before the end of the year, increasing installed production capacity to approximately 200,000 tonnes per annum.
These additions are an important milestone in Rafa Corporation’s long-term strategy of building one of Africa’s leading home and personal care manufacturing enterprises. By expanding beyond detergents into large-scale soap production, the company is creating an integrated manufacturing platform capable of serving rapidly growing consumer markets across Nigeria and West Africa.
Driven by continuous investment in technology, innovation and world-class manufacturing, Rafa Corporation remains committed to delivering trusted, high-quality products while creating employment opportunities, strengthening local industrial capacity and contributing meaningfully to Africa’s consumer goods manufacturing landscape.



