POS Operators Lament Rationing of Cash by Banks, CBN Calls for Calm

December 14, 2023
POS operators

By Dipo Olowookere

Some Point of Sale (PoS) operators in Lagos and other major cities across the country are lamenting the difficulty they face lately in sourcing cash to carry out their business operations.

A few of those who spoke with Business Post said the situation may force them out of business any time soon if the Central Bank of Nigeria (CBN) fails to step in.

They said getting cash from deposit money banks (DMBs) to transact business is now very difficult as commercial banks ration it to them.

One of the operators in the Egbeda area of Lagos State, who identified herself as Mrs Modupe Adediran told our correspondent that the banks are not helping matters.

“I was at Zenith Bank today (Thursday) to get N100,000 since that was what they gave out on Monday, but I was only given N50,000 and when I asked why, I was told they did not have enough cash at that moment,” Mrs Adediran said.

“Last month, Zenith Bank was still paying out N500,000 cash at once to their customers, though that is the allocation for the week per customer. But since the beginning of this month, they have been giving N50,000 per day until last Monday when they paid N100,000.

“This is already getting me frustrated because it is not enough for me to transact my business for the day.

“If the CBN does not quickly wade into this issue, we might return to the era of using Naira to buy Naira like we did earlier this year when we experienced a similar cash scarcity,” she added.

Another operator in the Ipaja area of Lagos, Mr Femi Ogundare, said he now buys cash from stores, petrol stations and others to keep his business going.

“I have resorted to buying cash from petrol stations, super stores and others because of the rationing of cash by banks.

“I went to First Bank to get some cash but I could not get more than N20,000, same as GTBank, which has not increased its allocation from N20,000 since the first cash scarcity period earlier this year,” he said.

For Ms Feyikemi Atanda, who operates in the Ikeja area of the metropolis, the cash scarcity is getting worse, forcing operators to increase their transaction charges.

“How do you expect me to pay to get cash from different sources and charge the same old fee for using my service?” she queried.

Her view was echoed by Mrs Adediran and Mr Ogundare, who emphasised that the cost of getting cash from other sources apart from the banks would be passed on to customers, who are already resisting this.

“I don’t argue with them (customers) when I tell them to pay N300 for N10,000 instead of N200. I just tell them they can go to their banks or ATM points to get their cash,” Mr Ogundare said.

However, an employee of one of the tier-1 lenders, who asked not to be named because he was not authorised to speak to the press on the matter, said it is not the fault of the banks to ration what they dispense to customers.

On Wednesday, the Central Bank of Nigeria (CBN), in a statement, blamed Nigerians for the recent cash scarcity, accusing them of hoarding cash, ostensibly in fear that the old currency would no longer be accepted as legal tender from December 31, 2023, despite the Supreme Court extending the validity of the banknotes beyond the date.

“The CBN has adequate cash to meet the day-to-day transaction needs of Nigerians.

“We appeal to Nigerians to be patient while the CBN does the needful to ensure the availability of cash, particularly during the Yuletide and beyond,” a statement signed yesterday by CBN’s Acting Director of Corporate Communications, Mrs Hakama Ali, said.

Dipo Olowookere

Dipo Olowookere is a journalist based in Nigeria that has passion for reporting business news stories. At his leisure time, he watches football and supports 3SC of Ibadan.

Mr Olowookere can be reached via [email protected]

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