Business Post Contributor
In an ideal world, you’d be able to trust every email you received. Unfortunately, in the real world, scammers are sending a constant barrage of phishing emails to try and steal your money and identity.
Oliver, the CEO of CyberNut, shows you five ways to spot phishing emails like a pro.
-
The Language Is Urgent And Fear-Mongering
You could be warned something bad will happen (for example, you’ll be charged or lose access to an important account) or you’ll miss an amazing bargain or prize if you don’t respond immediately. Oliver says, ‘By implying there’s limited time to fix an error or claim a prize, the scammers are hoping you’ll be less likely to think twice about what you’re doing.’
-
The Message Content Is Poor Or Garbled
Reputable firms would never start an email with a generic or impersonal greeting such as ‘Hi’. Similarly, instances of misspelling or bad grammar should ring alarm bells. If the email is littered with spelling and grammar mistakes, it indicates the sender isn’t using tools such as Grammarly or Word’s spellcheck; it would be extremely unlikely for genuine companies to not proofread official emails, so repeated or obvious errors should always clue you into the fact that something is amiss.
-
The Sender Address Or Domain Name Is Suspicious
If the message purports to come from a major organization (e.g. Paypal), the email address should match the company’s name (e.g. @paypal.com). Genuine companies will never use a service like Gmail (@gmail.com) to communicate with you.
According to Oliver, ‘If the spelling of the domain name is incorrect, this should be immediately concerning. A scammer may have created a copycat address that slightly varies from the genuine company name (e.g. apple1.com) in the hope that you won’t check too closely.’
-
The Email Makes Personal Information Requests
Scammers are most often after one of the following:
-
Your social security number
-
Your bank details
-
Your card numbers
-
Your contact information
Oliver says, ‘If you’re unsure, never supply this data online. If the sender wants to send you money, be suspicious if they ask for your bank details first.’
-
The Email Contains Unknown Attachments Or Links
Don’t access any attachments if they have strange file names or extensions. Clicking on ‘.zip’ means you’d unzip files onto your computer, and ‘.exe’ would run a software program on your device.
These attachments could release computer viruses or malware, while suspicious links could take you to fraudulent websites. Trustworthy companies would be more likely to use platforms such as Dropbox when supplying extra documents.
Oliver says, ‘You should also beware of vague and unexpected messages purporting to be from well-known companies, the authorities or the government, or your bank, as well as any email promising unbelievably good offers like free vacations or big-ticket items.’
