Feature/OPED
Workplace: Handling Digital Distractions
By Timi Olubiyi, Ph.D
Social media distraction is a term only synonymous with living in the information age and it’s a huge and growing challenge in the workplace and business.
Imagine a driver tweeting while behind the wheel to the office or an employee texting and updating status on social media at the same time in a board room meeting.
Social media and the internet are both very common and are used a lot at work; however, not always in the right way. Nowadays, in the workplace, it is very easy to lose precious hours to digital distractions.
Business success requires a high degree of focus from employees; however, it is now extremely difficult to find an employee sit down in the office and complete an entire task or project start to finish without distractions.
Such distractions can include emails or texts, checking or surfing the internet, socializing online, updating Facebook status, tweeting, attending to notifications and even with colleagues crashing through the door to gossip.
For irrelevancy reasons, devices and technology are becoming more and more workplace distraction aids. Though it can help to multitask majorly, it definitely harms creativity, work productivity, and overall company performance.
The digital activities in which we most commonly engage—internet surfing, emails, Facebooking, WhatsApp texting—can compete for the same mental bandwidth that is demanded by the job schedule.
Even though social media is not entirely required to work effectively, use without caution can hurt creativity, which is one of the essential human traits, not to mention one of our most valuable skills as creative things. It diminishes or lost altogether with digital overload and distractions.
Many Small and Medium Enterprises (SME) operators and entrepreneurs express concern that technological distractions make it difficult to be highly productive.
Studies have also shown that members of staff who switch back and forth between tasks, such as chatting and texting, can lose up to 50 per cent of efficiency and accuracy.
According to reliable statistics, distraction causes a massive loss in business productivity. Also, evidenced by a survey, distraction costs hundreds of billions of Naira a year in productivity loss.
Even though there are many benefits to using technology in business and the workplace, every organisation strives to maximize the return on the use and minimize wasted hours.
Technological advances have aided business improvements in many ways, but they have also brought about distraction challenges. Even at home these days, more time is spent on a phone or laptop instead of interacting with his wife and kids.
It is, therefore, safe to say that digital distraction brings about the culture of constant connection to digital devices and platforms – desktops, laptops, tablets, smartphones and so on to the point that it takes a toll both professional and personal life.
Switching among email, the internet, and social media shreds attention and robs of time and focus. Besides, not all technology use in the workplace is beneficial.
Significantly, productivity is what every employer, SME operator or entrepreneur demands from employees; however, workplace productivity has been a top issue for human resources professionals. Meanwhile, high productivity is capable of boosting the business bottom line and even economic growth and its low level may equally slow down the business growth and also impact negatively on economic development.
These days, most of these technology devices have applications and software that causes distractions. So much waste of time, attention, and energy is given to relatively unimportant information, thereby affecting creativity, productivity thereby contributing little or no value to the organization.
These days, scrolling through social media when staff should be working on a project or task is very common in the workplace. Amongst the SME operators surveyed recently in Lagos State, Nigeria, the SME hub and economic nerve centre of the country, 80 per cent of them confirm that 4 in 6 employees are distracted during work hours daily. The survey also reveals that employees nowadays are more distracted than ever before.
Smartphones, social media and texting were confirmed from the study as the top productivity and creativity killer by the respondents.
From the survey, 66 per cent of SME operators/employers said that their staff uses their smartphones several times per day when on duty, most time on unrelated subjects and irrelevancies, causing several hours a day of productivity loss.
The survey in Lagos State also reveals that employees averagely pick up smartphone devices every 12 minutes or even less when at work. By estimation, that is roughly 40 times during one day’s 8-hour work period.
Consequently, what can managers do to combat productivity losses caused by these distractions and interruptions? This narrative is the main focus of this very article.
Agreeably, the digital distraction trap happens in businesses across all industries and affects workers of all age groups. It has also been proven that this distraction and technology-induced interruption can lead to being absent-minded and forgetting tasks at work.
Research has also shown that the longer an interruption lasts, the more information relating to the task at hand will be forgotten. Invariably, much of our most important work requires deep focus and time to think,” said Robby MacDonnell, CEO of RescueTime. Technological and digital distractions rob SME operators/employers of productivity and performance greatly annually.
For the avoidance of doubt, the solution to avert workplace distraction or concentration problem is not the total removal of the technology or devices, but learning to be disciplined with the usage and removing addictiveness. This is because there are some work activities to do with these mandatory tools. Total blockage at work might even affect the productivity of staff and the overall performance of businesses.
Having distractions at a low level is a way to get the maximum out of the worker. One good strategy for employees and individuals is by adopting the common-sense approach, which requires setting clear priorities to achieve daily.
Employees can control digital overload rather than letting the distractions take control completely. Self-auditing time spent on social media, surfing the internet or scrolling emails and instant messages are important. Live notification and “instant answers” to every communication should be balanced with setting daily realistic priorities.
Time management experts have also suggested batching communications into specific blocks during the day, while others have suggested committing to hours of focused work without email or chats during parts of the day like early in the morning.
Social media especially has become a main workplace distraction. At the corporate or company level, companies need to formulate, publish and communicate policies that specifically explain how social media and some applications can be used in the workplace.
The policy can include phone communication culture during meetings, active working hours, or some social media sites can be locked or regulated.
More so, the introduction of procedures that can boost employee productivity can also be introduced. Companies need to adapt quickly to these policy formulations to control social media usage.
In the absence of such regulations, workplace productivity can continue to suffer. Companies and entrepreneurs should also ensure that the task given to the worker fills their working hours.
To sum it up, on average human resources makeup above 50 per cent of the entire operating costs in most businesses around, particularly SMEs.
Adequately managing the workforce holds the key for companies to maintain and increase their profitability.
Consequently, having a social media policy for your business or organisation is essential in making sure employees know what they should and should not do on the internet and social channels.
Invariably, with 21st century also known as the information age, workplace distractions are only going to grow, but the pragmatic and crucial thing for business managers to do is to lead by a good example, show good leadership by following the formulated business or social media policy so that employees would take it seriously.
So, if you require any form of help to address a question like “how can my organisation have a standardized social media policy?” Then you might need to get across to the author. Good luck!
How may you obtain advice or further information on the article?
Dr Timi Olubiyi is an Entrepreneurship and Small Business Management expert. He is a prolific investment coach, business engineer, Chartered Member of the Chartered Institute for Securities & Investment (CISI), and a financial literacy specialist. He can be reached on the twitter handle @drtimiolubiyi and via email: dr***********@***il.com, for any questions, reactions, and comments.
Feature/OPED
The Role of TV in Preserving African Stories and Identity
Scroll through social media today, and you will notice something interesting: everyone is either reacting to a series, quoting a movie line, or debating a character as though they personally know them. Beneath the memes and binge-watch culture, however, lies something deeper. Television remains one of the most powerful tools shaping how Africans see themselves, remember their history, and tell their own stories. In a continent as diverse and expressive as Africa, that matters more than ever.
TV as a Cultural Archive, Not Just Entertainment
Long before streaming algorithms began shaping our viewing habits, television was already preserving African identity. From Nollywood dramas that capture the rhythm of everyday Lagos life to documentaries exploring Maasai traditions and Ghanaian folklore, TV has served as a living archive of the continent’s stories.
It preserves more than entertainment; it preserves language, culture, humour, values, and shared experiences. Unlike fleeting social media content, television allows stories to unfold with depth, exploring the realities of family, tradition, ambition, and modern African life without reducing them to stereotypes. That is the power of TV: preserving not just stories, but perspective.
Why Representation on TV Still Matters
There is a subtle but important truth: if people do not see themselves on screen, they may begin to believe their stories are not worth telling. This is why African TV content is more than entertainment; it is affirmation.
Seeing a character who speaks like you, struggles like you, or celebrates like your community does something powerful. It validates identity and challenges outdated narratives that have historically defined Africa through external lenses.
This is where MultiChoice Group, through platforms such as DStv and GOtv, plays an important role. They do not simply broadcast content; they help distribute cultural memory at scale.
GOtv, DStv, and the Everyday African Viewer
Think about a typical evening in many African homes: the TV is on in the background, someone is laughing at a comedy show, another person is watching a local series, and someone else is catching up on the news. That shared viewing experience remains very real.
Through platforms such as DStv and GOtv, African households are exposed to a blend of local storytelling and global content. More importantly, they have helped amplify African-produced content by bringing Nollywood films, African reality shows, talk shows, and documentaries into mainstream rotation.
It is not just about access. It is about visibility.
A young filmmaker in Lagos today is more likely to believe their story matters because they have seen similar stories broadcast widely. A child in Accra grows up hearing familiar accents and seeing environments that look like their own on screen, not as exceptions, but as the norm.
TV Is Also Shaping Modern African Identity
African identity is not static; it is evolving. Television reflects that evolution in real time.
Today, audiences see:
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Young Africans balancing tradition and modern dating culture
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Stories tackling mental health in African households
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Fashion and music influences spreading through TV series
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Political satire shaping public conversation
Conversations that were once confined to homes are now being explored on screen, giving audiences the language to discuss issues that were previously unspoken.
In many ways, television is doing what oral tradition has always done: passing stories, values, humour, warnings, and history from one generation to the next. The difference is that today’s griots are writers, directors, and broadcasters.
The Future: From Watching to Owning Our Narratives
The next stage of African storytelling is not just about being seen; it is about ownership.
As more African creators produce content and platforms continue to invest in regional storytelling, television becomes more than a mirror. It becomes a tool for shaping how Africa is represented to itself and to the world.
While streaming continues to grow, television, particularly accessible platforms such as GOtv, remains one of the most effective ways to reach everyday audiences across different income levels and regions. After all, storytelling only matters if people can access it.
African stories are not new. They have always existed in families, on streets, in markets, in history books, and through oral traditions. What television has done, and continues to do, is give those stories a stage wide enough for millions to experience them at once.
The next time you watch a local series or documentary on DStv or GOtv, remember that you are not just being entertained. You are participating in the preservation of African identity itself.
Feature/OPED
The Future of AI in Nigerian SMEs: Overcoming Barriers to Implementation
By Kehinde Ogundare
Ask a tech entrepreneur in San Francisco what AI means for their business, and they are likely to talk about competitive advantage, product differentiation, and scale. Ask a small business owner in Kano or Onitsha the same question, and the conversation shifts entirely.
For many Nigerian SMEs, the priority is keeping the lights on, managing costs, and finding sustainable ways to grow in a challenging economic environment. This difference in perspective explains why the global AI conversation, often shaped by assumptions about stable infrastructure, deep capital, and abundant technical talent, frequently fails to address the realities facing Nigerian SMEs.
This matters because Nigerian SMEs are not a peripheral concern. In 2024 alone, MSMEs contributed 46.32% to Nigeria’s GDP, accounting for 96.9% of businesses and 87.9% of employment. These businesses are the backbone of the Nigerian economy, and if AI is going to mean anything for Nigeria’s development, it has to work for them in the daily conditions they actually operate in.
However, research drawing on empirical data from 144 Nigerian SMEs found that inadequate infrastructure, low digital literacy, skills shortages, and regulatory gaps are collectively preventing them from meaningfully engaging with AI. Awareness of AI is high and growing. What is missing is a clear and honest conversation about what adoption actually requires in this specific context. The barriers are real, but none of them are insurmountable. The question is whether the tools, pricing models, and support structures being offered to Nigerian SMEs are designed with those barriers in mind, or whether they have been built for another market entirely.
Subscription models making AI affordable for small businesses
When most small business owners hear “AI,” they imagine expensive software, specialist consultants, and a hefty upfront bill.
That assumption is not entirely wrong, but it describes a particular way of buying technology, not AI itself. The shift that makes AI genuinely accessible at the SME level is the move away from large, one-time capital purchases towards tools that charge a predictable monthly subscription. Businesses can pay for what they use, scale back when necessary, and avoid the debt that a major technology investment can create.
The deeper opportunity here is consolidation. Many SMEs are already spending money across multiple disconnected tools—one for invoicing, another for customer records, another for stock tracking—none of which talk to each other. An integrated platform that handles several of these functions together, with AI built in, can actually cost less than the sum of those separate subscriptions while giving business owners a clearer picture of their operations.
With margins already under pressure, any technology a business adopts needs to visibly show an increase in productivity or bottom line. Subscription-based, integrated platforms, priced transparently and honestly, are the model that best fits this reality.
Infrastructure challenges demand a mobile-first approach
No conversation about technology in Nigeria is complete without confronting the infrastructure problem, and AI is no exception. Nigeria continues to face major infrastructure barriers, including limited broadband access, unreliable power supply, and high data costs, all of which constrain deeper AI adoption. These are structural features of the operating environment that any sensible technology strategy must account for today.
The electricity situation alone is significant. The World Bank estimates that the lack of stable electricity costs Nigeria’s economy approximately $26.2 billion annually, equivalent to about 2% of GDP, forcing many businesses to run on expensive diesel generators. That cost ripples outward.
In practical terms, AI tools built for Nigeria cannot assume a stable broadband connection or a computer that is always powered on. The tools that will actually get used are the ones that work on a smartphone, consume minimal data, and can function offline when connectivity drops, syncing back up when it returns. The mobile phone is already how many Nigerian SME owners run their businesses. AI that meets them there, rather than demanding infrastructure they do not have, is AI that has a genuine future in this market.
The direction is clear: build capability from within, using tools that make that possible. Recent AI performance research reveals that 64% of African workers are already actively using AI at work, signalling massive grassroots readiness and driving forward-thinking organisations across Nigeria, Kenya, and South Africa to aggressively prioritise internal upskilling frameworks to bridge the talent gap.
As the policy groundwork is being laid, the commercial ecosystem is beginning to respond. What remains is a clear-eyed acceptance that AI tools built for this market need to look different from those built for markets with different realities. Low cost, low bandwidth, and usability for non-technical people are not modest ambitions; they are the actual requirements. Build for those realities, and AI has a real future in Nigeria’s SME economy.
Feature/OPED
When Leaders THRIVE: Yetunde B. Oni’s Candid Counsel to Lateef Jakande Leadership Academy
Union Bank’s Managing Director and Chief Executive Officer sat with 30 of Nigeria’s most promising young leaders for a frank conversation on character, relationships and the discipline of growth.
Out of 25,000 applicants, only 30 earned a place. That single figure tells you how rare the room was when Yetunde B. Oni, Managing Director and Chief Executive Officer of Union Bank of Nigeria, recently sat down with a cohort of the Lateef Jakande Leadership Academy.
The Academy, a Lagos State Government initiative established in honour of Alhaji Lateef Kayode Jakande, the state’s first civilian governor, exists to raise a generation of ethical and capable young leaders. Its fellows are drawn from across professions, sectors and ethnicities, and shaped through a fellowship facilitated by the Africa Leadership Initiative, West Africa (ALI WA), whose work on values and principled leadership has become a quiet engine behind some of the country’s most thoughtful emerging talent.
It was into this gathering that Mrs Oni brought not a corporate address, but a conversation. Honest, personal and at times disarming, she spoke about the philosophies that have carried her through a career spanning more than three decades, the setbacks she has had to surmount, and the values that opened doors she never expected to walk through.
She gave them a framework to hold on to. She called it THRIVE.
The six principles
T — Take ownership of your relationships. Leadership, she argued, begins with the deliberate stewardship of the people around you. Relationships are not incidental to a career. They are infrastructure.
H — Honour God. She spoke openly about faith as a steadying force, an anchor that keeps ambition tethered to something larger than the self.
R — Recharge and refresh. Mental and physical health, she insisted, are not luxuries to be deferred until the work is done. Leaders who neglect their well-being eventually have less to give.
I — Invest in your growth. Continuous and heavy investment in personal development is, in her telling, the price of staying relevant. The learning never ends.
V — Value your work. She pressed the fellows on identity and brand. What do you stand for? Do you create value? Who, in truth, are you? The questions were not rhetorical.
E — Embrace setbacks. Failure, she said, is not the opposite of progress but a part of it. The leaders who endure are the ones who learn to metabolise disappointment rather than be defeated by it.
The people behind the leader
If one theme threaded the entire conversation, it was relationships. Mrs Oni was candid that she did not arrive at the top of Nigerian banking alone. She credited the steady support of family, her parents and her husband, alongside the mentors, friends, coaches and sponsors who shaped her at different stages.
She drew a sharp and useful distinction between a mentor and a coach, two roles often conflated and rarely understood, and she traced much of her progress back to a foundation of Nigerian cultural values: hard work, honesty and integrity, courtesy and respect. These, she told the fellows, are not relics. They are the very qualities that have earned her trust and opened doors throughout her journey.
“You need people,” was the message, delivered without sentiment. Relationships, she explained, must be managed and nurtured with the same seriousness one brings to any other discipline. Time must be managed with equal care.
On believing, and risking
Perhaps the most resonant moment came when Mrs Oni spoke about self-belief. She admitted that becoming the MD/CEO of Standard Chartered Bank, Sierra Leone, did not cross her mind – not because she was unqualified, but because she didn’t think she would get it. Encouraged by her husband, she applied anyway, and she got it!
That appointment would later see her make history as the first woman to lead a Standard Chartered Bank operation in her market.
The Union Bank of Nigeria appointment told a similar story. She had not even known the position existed after the CBN’s intervention. It came to her through relationships; through the quiet networks of people who knew her work and recommended her name while she was unaware in faraway Sierra Leone.
The lesson she left with the fellows was unambiguous. Believe in yourself. Take the risk. Put in for the thing you are not yet certain you deserve, because the opportunity you are waiting for may be one you cannot see, reaching you through someone you have not yet met.
Why this matters
Engagements of this kind are easy to underestimate. They produce no headlines about balance sheets and no immediate line on a financial statement. Yet they speak to something Union Bank has long understood: that institutions endure when they invest in people, and that leadership is built one honest conversation at a time.
Credit is due to the Africa Leadership Initiative, West Africa, whose facilitation of the Lateef Jakande Leadership Academy continues to shape young Nigerians of real promise, and to the Academy itself for the rigour of a process that turned 25,000 hopefuls into 30 fellows ready to lead.
For Yetunde B. Oni, the afternoon was less about what she had achieved than about what she was willing to give: her time, her story and her counsel, offered freely to those coming after her. It is, in the end, what the best leaders do. They light the path for the next generation, and they THRIVE.
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