Technology
Galaxy Backbone Gets ISO 20000 Certification

By Modupe Gbadeyanka
Leading public sector ICT infrastructure and services provider wholly owned by the Federal Government, Galaxy Backbone Ltd, has achieved another feat with the acquisition of the ISO/IEC 20000 certification.
The ISO 20000 is an international standard which helps organizations demonstrate excellence, and prove best practice in IT Service Management.
It ensures that companies can achieve evidence-based benchmarks to continuously improve their delivery of IT services.
Galaxy’s ISO 20000 commenced in June 2015 with the unveiling of Galaxy 2.0 strategy and the constitution of Galaxy ITIL/ISO 20000 Working Group (GIWG) as a demonstration of Galaxy management’s commitment to institutionalize an auditable IT Service Management System in the company.
Managing Director/CEO Galaxy Backbone Ltd, Mr Yusuf Kazaure, stated that, “I am pleased to announce to you today that we have been certified to ISO 20000 standard within the scope we set for the certification.
“I congratulate the management and staff of Galaxy for this achievement and I appreciate those who worked hard to achieve this goal. It is particularly noteworthy that this is the first time we achieved a feat like this with minimum support from external consultants. I believe this approach has helped us to understand the management system better and will enhance our adoption process”.
He said further that, “ITIL implementation is a cultural change and not a project. While we have achieved a milestone with the certification, the journey is just beginning; a lot of work lies ahead to make ITIL best-practices a culture in the organization and a means of continually improving our services. I count on the cooperation of all staff to continue to work together as teams to achieve our corporate targets and business objectives.”
According to Mr Kazaure, the Galaxy 2.0 strategy is anchored around four key corporate objectives which include long term sustainability of Galaxy Backbone, becoming an elite team that solves government problems using ICT, being an agile organization and instituting a culture of innovation in service delivery to customers.
Furthermore, he said to underscore the company’s commitment to empowering its team that every staff of the company has been trained on ITIL Foundation while some have become certified as ITIL experts and others as ITIL examiners.
Presenting the ISO/IEC 20000 certificate to Galaxy Backbone, the Deputy British High Commissioner to Nigeria, Harriet Thompson described the feat as a mark of demonstration of Galaxy’s capability for the design, development, delivery and improvement of IT services that fulfil customer’s service requirements and empowers the government of Nigeria to deliver quality public services to its citizens in a manner that reduces poverty and improves their lives.
The certificate is awarded by British Standard Institute, a United Kingdom National Standard Body that helps organizations worldwide to make excellence in IT service delivery their habit.
Galaxy Backbone’s implementation of IT Service Management involved development of its human capacity and capabilities to transform its resources to valuable services. ISO/IEC 20000 IT Service Management (ITSM) certificate is recognized worldwide, and helps to provide assurance to Galaxy’s stakeholders about its ability to efficiently and effectively deliver IT services in an internationally acceptable manner.
It will be recalled that in 2011, Galaxy Backbone became the first public sector institution in Nigeria to be ISO/IEC 27001:2005 certified for Information Security Management System (ISMS) and was upgraded to ISO/IEC 27001:2013 in 2014.
This is a demonstration of the company’s commitment to benchmarking international best practices and in line with the vision to be a leading enabler of digital inclusion in Nigeria and Africa.
Technology
Leticia Otomewo Becomes Secure Electronic Technology’s Acting Secretary
By Aduragbemi Omiyale
One of the players in the Nigerian gaming industry, Secure Electronic Technology (SET) Plc, has appointed Ms Leticia Otomewo as its acting secretary.
This followed the expiration of the company’s service contract with the former occupier of the seat, Ms Irene Attoe, on January 31, 2026.
A statement to the Nigerian Exchange (NGX) Limited on Thursday said Ms Otomewo would remain the organisation’s scribe in an acting capacity, pending the ratification and appointment of a substantive company secretary at the next board meeting.
She was described in the notice signed by the Managing Director of the firm, Mr Oyeyemi Olusoji, as “a results-driven executive with 22 years of experience in driving business growth, leading high-performing teams, and delivering innovative solutions.”
The acting secretary is also said to be “a collaborative leader with a passion for mentoring and developing talent.”
“The company assures the investing public that all Company Secretariat responsibilities and regulatory obligations will continue to be discharged in full compliance with the Companies and Allied Matters Act, applicable regulations, and the Nigerian Exchange Limited Listing Rules,” the disclosure assured.
Meanwhile, the board thanked Ms Attoe “for professionalism and contributions to the Company during the period of her engagement and wishes her well in her future endeavours.”
Technology
Russia Blocks WhatsApp Messaging Service
By Adedapo Adesanya
The Russian government on Thursday confirmed it has blocked the WhatsApp messaging service, as it moves to further control information flow in the country.
It urged Russians to use a new state-backed platform called Max instead of the Meta-owned service.
WhatsApp issued a statement earlier saying Russia had attempted to “fully block” its messaging service in the country to force people toward Max, which it described as a “surveillance app.”
“Today the Russian government attempted to fully block WhatsApp in an effort to drive people to a state-owned surveillance app,” WhatsApp posted on social media platform X.
“Trying to isolate over 100 million users from private and secure communication is a backwards step and can only lead to less safety for people in Russia,” it said, adding: “We continue to do everything we can to keep users connected.”
Russia’s latest move against social media platforms and messaging services like WhatsApp, Signal and Telegram comes amid a wider attempt to drive users toward domestic and more easily controlled and monitored services, such as Max.
Russia’s telecoms watchdog, Roskomnadzor, has accused messaging apps Telegram and WhatsApp of failing to comply with Russian legislation requiring companies to store Russian users’ data inside the country, and of failing to introduce measures to stop their platforms from being used for allegedly criminal or terrorist purposes.
It has used this as a basis for slowing down or blocking their operations, with restrictions coming into force since last year.
For Telegram, it may be next, but so far the Russian government has been admittedly slowing down its operations “due to the fact that the company isn’t complying with the requirements of Russian legislation.”
The chat service, founded by Russian developers but headquartered in Dubai, has been a principal target for Roskomnadzor’s scrutiny and increasing restrictions, with users reporting sluggish performance on the app since January.
Technology
Nigerian AI Startup Decide Ranks Fourth Globally for Spreadsheet Accuracy
By Adedapo Adesanya
Nigerian startup, Decide, has emerged as the fourth most accurate Artificial Intelligence (AI) agent for spreadsheet tasks globally, according to results from SpreadsheetBench, a widely referenced benchmark for evaluating AI performance on real-world spreadsheet problems.
According to the founder, Mr Abiodun Adetona, the ranking places Decide alongside well-funded global AI startups, including Microsoft, OpenAI, and Anthropic.
Mr Adetona, an ex-Flutterwave developer, also revealed that Decide now has over 3,000 users, including some who are paying customers, a signal to the ability of the startup to scale in the near future.
SpreadsheetBench is a comprehensive evaluation framework designed to push Large Language Models (LLMs) to their limits in understanding and manipulating spreadsheet data. While many benchmarks focus on simple table QA, SpreadsheetBench treats a spreadsheet as a complex ecosystem involving spatial layouts, formulas, and multi-step reasoning. So far, only three agents rank higher than Decide, namely Nobie Agent, Shortcut.ai, and Qingqiu Agent.
Mr Adetona said SpreadsheetBench measures how well AI agents can handle practical spreadsheet tasks such as writing formulas, cleaning messy data, working across multiple sheets, and reasoning through complex Excel workflows. Decide recorded an 82.5% accuracy score, solving 330 out of 400 verified tasks.
“The result reflects sustained investment in applied research, product iteration, and learning from real-world spreadsheet workloads across a wide range of use cases,” Mr Adetona told Business Post.
For Mr Adetona, who built Decide out of frustration with how much time professionals spend manually cleaning data, debugging formulas, and moving between sheets, “This milestone highlights how focused engineering and domain-specific AI development can deliver frontier-level performance outside of large research organisations. By concentrating on practical business data problems and building systems grounded in real user environments, we believe smaller teams can contribute meaningfully to advancing applied AI.”
“For Decide, this is a foundation for continued progress in intelligent spreadsheet and analytics automation,” he added.
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