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The Future of IT: Democratising Application Development with Low-code Platforms

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Low-code Platforms

By Hyther Nizam

With COVID-19 accelerating the digital transformation of businesses, many organisations were forced to adopt a work-from-home strategy, and customers began to increasingly purchase goods and services online. The outbreak highlighted the critical nature of software and its impact on people’s lives, both professionally and personally.

At the same time, the function of the IT department has evolved and it has been crucial in supporting organisations in shifting to a new way of working. While numerous departments have seen budget cuts, many businesses have increased their IT spending. This is because the department, now expected to complete more tasks more quickly, is vital to the success of a business.

The rise of low-code app development platforms

To accommodate the unexpected change in business, working apps and systems had to be developed and deployed in the shortest period possible. With IT departments now playing such a critical role in strategic business development, the evolution of low-code and no-code (L/N) has helped to lighten the IT load for businesses of all sizes. According to Gartner, low code applications will account for more than 65% of all app development functions by 2024, with 66% of large organisations adopting at least four low-code platforms.

L/N development platforms allow for the rapid development of comprehensive technological solutions without the need for extensive programming skills. This makes life easier for business users, analysts, sales and marketing executives. In other words, those who are closest to the requirement and issue at hand are contextually more informed.

South African businesses that use low-code and no-code software benefit from the following:

Reduce the time it takes to develop and deploy innovative apps.

Reduce the strain on professional developers by ensuring that all business requirements are met while adhering to regulatory criteria for development methods and components.

Allow business users to give shape to their innovative and practical solutions without having to specialise in specific programming languages.

Bring together business and IT teams. Business developers can create applications within the constraints imposed by IT specialists. A centralised, simple-to-use development platform also enables the IT staff to monitor the development process and intervene as necessary. A New Jersey managed services provider can facilitate this collaboration by offering the tools and support needed to streamline development and ensure compliance.

Low-code platforms also help address the challenges posed by ‘Shadow IT’ or ‘Rogue IT’ practices, which often happens when business teams or individuals start using different tools to solve their problems without keeping their IT teams in the loop.

IT possibilities enabled by low-code platforms

Recently, businesses have successfully launched two types of apps employing the low-code application development paradigm, with some focusing completely on solutions as part of their pivotal strategies in the face of the pandemic.

Internal apps: Current conditions have sparked a rise in internal collaboration apps such as contact tracing, virtual check-in portals for remote employees, and COVID-19 live dashboards to name a few. From employee management to streamlining operations with automated approval processes, low-code platforms have played a vital role in allowing different types of users to ship critical solutions for automation, connectivity and communication, allowing thousands of employees to take their work home with them and for businesses to continue as usual with minimal disruptions. This is further enabled by the ability of modern low-code platforms to integrate with legacy systems and processes, allowing for web and mobile apps with seamless user experiences that can push and pull information from existing internal systems.

Customer-facing apps: Post lockdown announcements during the first wave of the pandemic, many businesses quickly rolled out self-service web portals and mobile apps, and extended their products and services to their customers digitally. For instance, a number of banks launched digital solutions for banking, loans, forex etc. Even the large, well-established banks that witness stiff competition from fintechs and neobanks (who are technically more flexible and savvy) are now able to compete successfully with the latter, thanks to low-code application platforms.

The potential for simpler business process automation, unencumbered by complex code structures or delivery delays, makes L/N platforms a strategic asset for any company. Not to mention the fact that we now have AI-assisted L/N platforms that can provide guided experience for non-programmers, assisting them in developing better applications through intelligent suggestions.

All things considered, low-code and no-code solutions will give businesses the freedom they have always needed to achieve true agility and innovation.

Hyther Nizam heads Zoho’s Middle East & Africa (MEA) operations and also leads some of the technology initiatives in Zoho which includes Zoho’s scripting language, Deluge

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OPay, Coinbase, Others Crash as Cloudflare Suffers Another Glitch

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Daudu Gotring OPay

By Adedapo Adesanya

Cloudflare Incorporated, a business providing cloud-based services to various enterprises, said in a note on Friday it is investigating issues with its Dashboard and related Application Programming Interfaces (APIs).

Numerous companies and services, including payments platform like OPay as well as Canva, Coinbase Global Incorporated, Investing.com , Shopify Incorporated, and Zoom Video Communications Incorporated, all appeared to crash, with some seeing “500 internal server error” and “Please check your internet connection and try again”.

The global outage has left many users unable to access these key services as this disruption has not only affected individuals but also businesses relying on these platforms for their operations.

Customers using the Dashboard or Cloudflare APIs are impacted as requests might fail and errors may be displayed, the company said on its status page.

In its latest update, Cloudflare added that “a fix has been implemented,” with the firm monitoring the results.

Users from all over the world have taken to social media platform X (formerly Twitter) to voice their frustrations over the issue.

This is Cloudflare’s second major disruption in nearly a month, following another incident in November that affected services like Spotify and ChatGPT.

At the last outage, Cloudflare’s services were largely restored within three hours, and fully restored after approximately five hours.

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Google Unveils AI Skilling Blueprint for Africa

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Google AI Skilling Blueprint for Africa

By Modupe Gbadeyanka

As part of broader Africa-focused Artificial Intelligence (AI) initiatives, Google has launched the AI Skilling Blueprint for Africa, designed to help governments build a future-proof workforce.

The programme provides governments with a comprehensive, step-by-step guide to formulate national skilling strategies. It focuses on developing three critical cohorts: AI Learners, who will gain foundational AI literacy; AI Implementers, professionals upskilled to integrate AI tools into their work; and AI Innovators, deep technical experts dedicated to building the next generation of AI solutions.

Africa is home to the world’s youngest and fastest-growing population. The continent shows immense potential for AI-driven economic growth.

However, new research highlights a significant challenge: while optimism for AI is exceptionally high, reaching 95 per cent in Nigeria and 76 per cent in South Africa, 55 per cent of firms across the continent report needing AI talent more than financing. Closing this skills gap is key to unlocking Africa’s opportunity.

Google’s Vice President of Government Affairs and Public Policy, Doron Avni, explained that, “The AI Skilling Blueprint provides a clear roadmap for governments to build the workforce of the future.

“By also investing in AI-ready data and expert local organisations and partners, we are helping build the interconnected ecosystem needed for a prosperous, AI-driven future for the continent.”

As part of its broader initiatives, Google also announced $2.25 million to support projects building trustworthy public data sets for AI by the UN Economic Commission for Africa (UNECA), the UN Department of Economic and Social Affairs (UN DESA) and PARIS21.

This contribution will help national statistical offices modernize their infrastructure and empower decision-makers with the reliable data they need to address challenges from food security to economic growth.

“For Africa to drive sustainable development, evidence-based policymaking is indispensable. This requires accessible, reliable, and AI-ready data.

“This effort is a crucial step forward. By building a Regional Data Commons, we can empower African institutions with the data and tools they need to make strategic choices that will drive growth and prosperity,” the Executive Secretary of the UN Economic Commission for Africa, Claver Gatete, said.

Finally, building on its $7.5 million Google.org Skilling Fund commitment, Google announced the first set of expert social impact organizations who will receive funding to execute on projects consistent with its skilling mission, including FATE Foundation and the African Institute for Mathematical Sciences (AIMS), which will embed advanced AI curricula into universities; and JA Africa and CyberSafe Foundation, which will advance crucial work in online safety and digital literacy.

“We are incredibly proud to partner with the African Institute of Management Sciences on the Advanced AI UpSkilling Project, with support from Google.org. This groundbreaking initiative is a direct response to the urgent need for deep AI competencies in Africa, empowering tertiary institutions, lecturers, and students in Nigeria, Ghana, Kenya, and South Africa.

“This strategic support aligns perfectly with FATE Foundation’s mission to foster innovation and sustainable economic growth across the continent, ensuring Africa is fully equipped to lead in the global technological future,” the Executive Director for FATE Foundation, Adenike Adeyemi, stated.

“We live in an age defined by rapid technological change and our mission at JA Africa is to ensure that African youth are not left behind. However, even as we engage our youth in more digital programs and encourage AI literacy, we are fully aware of the harmful effects of unchecked online exposure and, therefore, invest equally in protecting their data, physical safety and mental wellbeing.

“Through this support from Google.org, we will give young people the tools, knowledge, and confidence they need to navigate the digital world safely and responsibly,” the chief executive of Junior Achievement Africa, Simi Nwogugu, remarked.

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Zoho Updates All-in-One Business Software Platform Zoho One

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Zoho One Update

By Modupe Gbadeyanka

Global technology firm, Zoho, has enhanced its all-in-one business software platform known as Zoho One with improve security, and deeper intelligence across all over 50 applications.

The company improved the user interface, placing context at the centre of the user journey and removes traditional boundaries between applications.

Spaces now organise tools by purpose—such as Personal, Organisation, and Department-specific groups—enabling employees to access what they need without switching between apps. A centralised search bar spans the entire ecosystem, allowing users to find information or trigger workflows instantly.

An enhanced Action Panel provides a full view of upcoming meetings, unread messages, pending tasks, and other key updates, helping employees remain informed regardless of which app they are using.

The updated Dashboard consolidates data from Zoho and third-party apps into one central hub that can be customised using pre-existing or bespoke widgets.

The platform also introduced Vani, a new visual-first collaboration space that supports brainstorming, planning, and creation through diagrams, whiteboards, mind maps, and integrated video calling.

A central integrations panel enables administrators to monitor and configure all connections. Foundational integrations bring application-specific portals—Zoho or third-party—into a single unified portal. Practical tasks such as domain verification and authentication can now be configured more easily.

The new Smart Offboarding feature introduces outcome-based integrations, allowing organisations to transfer department ownership, manage employee device data, and determine data access rights within a single workflow, ensuring smooth transitions.

Also, Zia, Zoho’s AI assistant, is now accessible throughout Zoho One, providing unified intelligence that supports decision-making and improves productivity. Zia can aggregate and contextualise information from various platforms, including third-party systems such as Google Workspace, and present it as clear, actionable insight.

Zia Hubs, the platform’s intelligent content management system, now has a dedicated space where contracts, meeting recordings, and other important assets are automatically organised. Through Zia Search, employees can quickly surface relevant information without navigating multiple locations.

In addition, Ask Zia, available from the bottom toolbar, enables prompt-based searches across Zoho One, providing quick visibility into schedules, tasks, recent interactions, and other key details.

Commenting on the changes, the Country Head for Zoho Nigeria, Mr Kehinde Ogundare, said, “The Zoho One update reflects how work has evolved from using individual applications to operating within a unified platform.

“Zoho One customers are not simply licensing apps; they are choosing a solution that allows Zoho to handle the technology while they focus on productivity. The enhancements announced today deliver a cohesive experience built on unified integrations, context, and data.”

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