Technology
The Future of IT: Democratising Application Development with Low-code Platforms
By Hyther Nizam
With COVID-19 accelerating the digital transformation of businesses, many organisations were forced to adopt a work-from-home strategy, and customers began to increasingly purchase goods and services online. The outbreak highlighted the critical nature of software and its impact on people’s lives, both professionally and personally.
At the same time, the function of the IT department has evolved and it has been crucial in supporting organisations in shifting to a new way of working. While numerous departments have seen budget cuts, many businesses have increased their IT spending. This is because the department, now expected to complete more tasks more quickly, is vital to the success of a business.
The rise of low-code app development platforms
To accommodate the unexpected change in business, working apps and systems had to be developed and deployed in the shortest period possible. With IT departments now playing such a critical role in strategic business development, the evolution of low-code and no-code (L/N) has helped to lighten the IT load for businesses of all sizes. According to Gartner, low code applications will account for more than 65% of all app development functions by 2024, with 66% of large organisations adopting at least four low-code platforms.
L/N development platforms allow for the rapid development of comprehensive technological solutions without the need for extensive programming skills. This makes life easier for business users, analysts, sales and marketing executives. In other words, those who are closest to the requirement and issue at hand are contextually more informed.
South African businesses that use low-code and no-code software benefit from the following:
Reduce the time it takes to develop and deploy innovative apps.
Reduce the strain on professional developers by ensuring that all business requirements are met while adhering to regulatory criteria for development methods and components.
Allow business users to give shape to their innovative and practical solutions without having to specialise in specific programming languages.
Bring together business and IT teams. Business developers can create applications within the constraints imposed by IT specialists. A centralised, simple-to-use development platform also enables the IT staff to monitor the development process and intervene as necessary. A New Jersey managed services provider can facilitate this collaboration by offering the tools and support needed to streamline development and ensure compliance.
Low-code platforms also help address the challenges posed by ‘Shadow IT’ or ‘Rogue IT’ practices, which often happens when business teams or individuals start using different tools to solve their problems without keeping their IT teams in the loop.
IT possibilities enabled by low-code platforms
Recently, businesses have successfully launched two types of apps employing the low-code application development paradigm, with some focusing completely on solutions as part of their pivotal strategies in the face of the pandemic.
Internal apps: Current conditions have sparked a rise in internal collaboration apps such as contact tracing, virtual check-in portals for remote employees, and COVID-19 live dashboards to name a few. From employee management to streamlining operations with automated approval processes, low-code platforms have played a vital role in allowing different types of users to ship critical solutions for automation, connectivity and communication, allowing thousands of employees to take their work home with them and for businesses to continue as usual with minimal disruptions. This is further enabled by the ability of modern low-code platforms to integrate with legacy systems and processes, allowing for web and mobile apps with seamless user experiences that can push and pull information from existing internal systems.
Customer-facing apps: Post lockdown announcements during the first wave of the pandemic, many businesses quickly rolled out self-service web portals and mobile apps, and extended their products and services to their customers digitally. For instance, a number of banks launched digital solutions for banking, loans, forex etc. Even the large, well-established banks that witness stiff competition from fintechs and neobanks (who are technically more flexible and savvy) are now able to compete successfully with the latter, thanks to low-code application platforms.
The potential for simpler business process automation, unencumbered by complex code structures or delivery delays, makes L/N platforms a strategic asset for any company. Not to mention the fact that we now have AI-assisted L/N platforms that can provide guided experience for non-programmers, assisting them in developing better applications through intelligent suggestions.
All things considered, low-code and no-code solutions will give businesses the freedom they have always needed to achieve true agility and innovation.
Hyther Nizam heads Zoho’s Middle East & Africa (MEA) operations and also leads some of the technology initiatives in Zoho which includes Zoho’s scripting language, Deluge
Technology
Interswitch Supports Push for Vibrant Digital Ecosystem in Africa
By Aduragbemi Omiyale
One of Africa’s leading integrated payments and digital commerce companies, Interswitch, has expressed its commitment to promoting a vibrant digital ecosystem on the continent.
The Nigerian fintech firm reaffirmed this by supporting the recently concluded Google Developer Groups (GDG) DevFest Ibadan, Oyo State.
The flagship conference, which held at the Aweni Arena in Ibadan, brought together developers, tech enthusiasts, and industry leaders for a dynamic day of knowledge sharing, networking, and exploration of cutting-edge technologies, including artificial intelligence, machine learning, cloud computing, and mobile app development.
Now in its fifth edition, DevFest Ibadan has grown in scale and impact over the years, attracting thousands of attendees from across Oyo State and beyond.
Participants enjoyed a variety of engaging activities, including thought-provoking talks, hands-on workshops, and hackathons designed to inspire innovation and foster collaboration.
Interswitch said it threw its full weight behind this programme because of its unwavering commitment to advancing Nigeria’s technology landscape and nurturing the next generation of innovators.
“At Interswitch, we recognise the pivotal role developers and tech communities play in driving innovation across the continent.
“Sponsoring GDG DevFest Ibadan 2024 aligns perfectly with our mission to equip these communities with the tools, platforms, and opportunities they need to innovate, collaborate, and succeed.
“We are committed to promoting a vibrant ecosystem that accelerates Africa’s digital transformation while nurturing the next wave of innovators shaping the future of fintech in Nigeria and beyond,” the Divisional Head for Growth Marketing (Merchants and Ecosystems) at Interswitch, Mr Olawale Akanbi, said.
In her presentation, a Developer Ecosystem Executive at Interswitch, Ms Elizabeth Okaome, highlighted the company’s robust suite of Application Programming Interfaces (APIs) and their use cases, supported with live demos.
Cutting across payments integration, transfers, bill payments and airtime recharge, identity verification or lending services, Interswitch APIs equip developers with tools to enable secure and seamless online and offline payment acceptance).
Another highlight at the event was the introduction of the Quickteller Business Referral Programme, also known as the ‘5 for 5’ Initiative, which offers developers or any referrer an opportunity to earn 5% commission on Interswitch’s share of every transaction charge, for five whole years, while enabling businesses to thrive.
Technology
Nigerians to Know New Tariffs for Calls, Data, SMS Today
By Adedapo Adesanya
Nigerian will today, Friday, January 10, 2025, know what they will henceforth pay to make calls, send SMS, and browse the internet as telecommunication operators have received the approval of the Nigerian Communications Commission (NCC) to raise tariffs.
This will bring an end to the long-term tussle for a hike in tariffs, which telcos wanted to be at 100 per cent, but the Nigerian government rejected.
Industry sources have shared with the media that the new tariffs will be announced by the NCC on Friday.
on Wednesday, the Minister of Communications, Innovation, and Digital Economy, Mr Bosun Tijan, at a stakeholders’ meeting in Abuja, said the NCC would come up with modalities for tariff adjustment in the telecoms industry.
“We’ve look at a number of things in terms of how to ensure that can meaningfully contribute to the development of Nigeria.
“Some of those things include implementing the Executive Order around ensuring that we can protect infrastructure around telecoms, driving up significantly local content and importantly, ensuring the sustainability of the companies themselves that as we see inflation across the world that telecommunications companies, we don’t run them down but we allow them to continue to be sustainable so that they can contribute to our economy.
“You have seen over the past weeks that there has been agitation from some of these companies to increase tariffs, requesting for 100 per cent tariff increase. This is not something that as a government we will be able to subscribe to at the minute,” he stated.
Recently, the chief executive of MTN Nigeria, Mr Karl Toriola, said in an interview that although operators have put forward the 100 per cent suggestion, he doubts that the regulator, the Nigerian Communications Commission (NCC), would accept.
“Now, we’ve put forward requests of approximately 100 per cent and type increases to the regulators,” he said.
The operators have also said the sustainability of the telecommunications industry in Nigeria needs to be addressed, if not, it could negatively impact Nigeria’s economy.
Mr Toriola’s counterpart at Airtel, Mr Dinesh Balsingh, in an op-ed published by this newspaper said it was needed to acquiesce to the proposed tariff adjustments in order to ensure the long-term sustainability of the sector while unlocking significant benefits for Nigerian consumers.
“For over a decade, tariffs have remained static despite the dramatic increase in operating expenses, which have surged by over 300% in the last 18 to 24 months alone,” he wrote.
Technology
FG Rejects Proposed 100% Tariff Hike in Call, Data Services by Telcos
By Aduragbemi Omiyale
The prices of calls, data and others will not be increased by Mobile Network Operators (MNOs) in Nigeria by 100 per cent as being proposed, the federal government has assured citizens.
The Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, after a meeting with the operators on Wednesday in Abuja, however, said Nigerians should expect to pay more for call and data services very soon to keep the operators afloat, especially due to rising cost of doing business in the country.
The telcos had asked the government for permission to increase tariffs by 100 per cent because the current rates were no longer sustainable.
The chief executives of two of the leading operators in Nigeria, MTN and Airtel, said they would want tariffs to be raised by 100 per cent to guarantee qualify service delivery.
Operators in the sector had warned that if the rates were not raised by the regulator, the Nigerian Communications Commission (NCC), they may begin to ration their services across the nation to remain in business.
“You have seen over the past weeks that some of these companies have been agitated to increase tariffs. They are requesting a 100 per cent tariff increase.
“But it will not be by 100 per cent; the NCC will soon come up with a clear directive on how we will go about it.
“We want to strike the balance as a government, to protect our people, but also protect and ensure that these companies can continue to invest significantly,” Mr Tijani said yesterday.
“As a country, over time, we have left these investments in the hands of the private sector. They typically invest where they can see returns in the short to medium term.
“We will not want this conversation to just be about tariff increase. What the world is talking about today is meaningful connectivity; people want to have access to quality service.
“A part of it that the consumers may not be aware of is the investment that needs to go into the infrastructure that is used to deliver these services,” he noted.
On his part, the Executive Vice-Chairman of the NCC, Mr Aminu Maida, said, “We have looked at all of these factors, and that is why, as the Minister said, it is not likely that we are going to approve a 100 per cent tariff increase.
“I know that Nigerians are agitated to hear the exact percentage approved. We are still going through some stakeholder engagements, but you will hear from us within a week or two.”
“We are moving away from the regime where you will have a main rate, then you will now have a bonus which is at a different rate.
“It makes it often complicated and difficult for Nigerians to actually understand what they are being charged for. There is this agitation that the MNOs are stealing our data,” he added.
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