By Aduragbemi Omiyale
A technology firm, Zoho Corporation, has launched 13 generative AI Zoho application extensions and integrations powered by ChatGPT.
According to the Country Manager for Zoho Nigeria, Mr Kehinde Ogundare, “The fusion of ChatGPT’s generative AI with our homegrown AI features will provide users with a more intuitive, efficient, and secure experience, reflecting Zoho’s deep R&D-first culture.”
The idea behind this, according to the company, is to deliver superior customer experience and value while ensuring the highest level of customer privacy and security.
Over a decade, Zoho has been executing and implementing AI (Zia) across its product portfolio, developing in-house technology that runs on the company’s private cloud.
“As a technology partner, Zoho’s customers continue to rely on us for keeping them ahead of the curve while retaining core tenets like privacy, which they have come to respect. We will continue to deliver on this promise without compromise,” Mr Ogundare added.
Available in its marketplace, Zoho’s new generative AI extensions have been contextually integrated into Zoho’s applications and can be leveraged right away by users.
Zia is available by default in Zoho’s applications, while ChatGPT-powered integrations are available in Zoho’s Marketplace.
Customers choosing to enable generative AI capabilities within Zoho’s applications may do so using their existing OpenAI account API key. Based on the number of APIs used, customers will be billed directly by OpenAI.
Adedapo Adesanya 
Modupe Gbadeyanka