Banking
Heritage Bank Deepens Financial Inclusion via Technology
In today’s world, making financial services accessible is fast becoming a key area of concern to policymakers for the well-known reason that it has far-reaching economic implications. To this end, financial inclusion has assumed a greater level of importance due to its perceived relevance as a catalyst for economic growth since it is critical for attaining inclusive growth in an economy.
In 2012, Nigeria took major steps in its journey by launching the National Financial Inclusion Strategy (NFIS). The main goal of the NFIS is to ensure that 80 per cent of Nigerian adults are financially included by 2020. Before this, the formal use of financial services by the adult population stood at 36.3 per cent in 2010. To achieve the 2020 goal, the Central Bank of Nigeria (CBN) introduced strategies to spike innovation in the financial services sector in Nigeria and by 2017, one of the achievements was that the CBN had given over 20 licenses to mobile money operators, which has currently grown to 21.
According to 2018 data from Enhancing Financial Innovation and Access (EFInA), 38.1 million of Nigeria’s 106 million (18 years and above) adults or 36 per cent of Nigerians remain completely financially excluded.
In a recent survey by Agusto & Co on Consumer Digital Banking, only 34 per cent of the respondents said they had experienced the service of digital banks. Only 17 per cent of respondents above the age of 55 are aware of their services, while for people aged 41-54, the awareness rate stood at 31 per cent. This spells the need to deepen the financial inclusion drive if Nigeria is to attain the NFIS target and accelerated economic growth.
The apex bank may have missed the 2020 target of 80 per cent for financial inclusion, but it stands a better chance of meeting the target of 95 per cent by 2024, as industry players have argued that to achieve the NFIS target for inclusive economic growth, the financial sector must strongly leverage technology (mobile and digital channels) to promote financial inclusion and enhance access to financial services for the unbanked and underserved segments of the population.
One of the financial institutions that has continued to leverage technology to revitalize the industry via deploying its huge resources and vast networks to deepen financial inclusion in the country for inclusive economic growth is Heritage Bank Plc, Nigeria’s most innovative banking service provider.
The MD/CEO of Heritage Bank, Ifie Sekibo, affirmed that banks cannot push financial inclusion unless they also push secured technology inclusion.
According to him, Heritage Bank has continued to entrench financial inclusion across the board via creating access to accounts and other financial products, savings, mobile money systems and payment systems that provide opportunities for financially excluded Nigerians and Micro, Small and Medium Enterprises.
Introducing HB API Sandbox & Banking as a service via One Pipe
The bank launched an API Sandbox to accelerate the ideas of technology entrepreneurs to build innovative and commercially viable products that were birthed through HB LAB. This platform provides a suite of financial and non-financial APIs targeted to meet the needs of FinTech, Tech SMEs, and Communities. Our APIs grant tech companies, third-party developers, and non-Fintech companies access to multiple payments and financial services required by their customers.
Following the launch of HB’s API Sandbox, the Bank partnered with API aggregator Companies to extend the bank’s API services to a wider audience, layering their value-added services to deliver our BaaS platform. Banking as a Service (BaaS/Open Banking) is an end-to-end business process that allows FinTech and other third-party service providers to offer core financial services to their customers by integrating with the Bank via our readily available APIs. This is a billed service that also provides relevant data insight required to pursue aggressive retail accounts acquisition by leveraging the aggregator’s robust retail prospect pipeline.
Redefining digital banking space with ‘Octiplus’
Sekibo promised that his bank would continue to drive financial inclusion through a robust, innovative, and advanced digital banking solution, ‘Octiplus’ which it recently launched.
Octiplus is a bank-agnostic, all-in-one digital banking application, which grants users access to a bouquet of financial, lifestyle and social networking features with the added convenience of converging card-based payments within one application irrespective of the issuing Nigerian bank. Ifie Sekibo stated that “with Octiplus, we are redefining the concept of digital banking for the discerning mobile user, as the app is equipped with several exciting features that reiterate the bank’s commitment to expand its digital architecture and modernize its interactions with the banking public, irrespective of your preferred financial institution.”
Octiplus promises an intelligent Omni-channel experience which augments the usual transactional features including bill payment, funds transfer and airtime recharge with its unique ability to facilitate a person to person/group interactions which encourages small businesses and a thriving side hustle for young professionals. The App is now available for download on the Google and iOS App Stores.
Catching them young with HB BUD Account
HB Bud account is a savings account for children and the younger demographic aimed at introducing financial literacy and inclusion. The account can be opened in trust for a child by the parent/guardian who will be the primary account holder with the responsibility of running this account until their child attains adulthood and can solely operate their own accounts or possibly move to other age-appropriate products. This product was initially launched in 2014 as a unique proposition to cater mostly to the educational needs of children and young adults who are preparing and saving up for further education and as well as deepen brand visibility and increase the bank’s market share. However, some operational exigencies and regulatory frameworks have necessitated the modification and adjustment of this product to serve the customers optimally. Children and teens from 0 to 18yrs are the target market.
The features are unique as outlined: Access to cash backed loan by parent/guardian/sponsor for school fees/education loan. You can access up to 70per cent of your balance held with the Bank as cash backed loan. The customer must have run the BUD account for a minimum of 6 months to access the cash backed loan. Ease of saving through standing order instructions. Access to exclusive events. Free participation in the BUD MINI career mentoring and coaching sessions once a year. Opportunity to act as a Heritage Bank Executive Committee member for one day.
Catering for the unbanked via HB Starter Product
This is the bank’s flagship CBN KYC Tier 1 savings account to cater for the unbanked. It is a level 1 entry into the savings account category in Nigeria, in which an individual can open without having the mandatory requirements/documents to open a standard or regular account in Nigeria. This is one way of ensuring that all citizens of Nigeria are financially included since the account can be opened with or without a smartphone at the bank or online. In essence, this type of savings account doesn’t require any utility bills, or even an ID to open.
Most people who fall under this category usually do not see the need to open an account because they find it easier to save whatever money they have in their houses. This category of people wants to avoid the bulky manual account opening process and have better time management. This product is very precise and requires minimum account opening documentation, also it can be done in the comfort of one’s home. Customers can in addition be assisted by the Bank’s relationship managers and sales teams. Also, customers can get on the bank’s website to initiate a new account opening process from start and receive the account number at the end of the process.
Product targeted at individuals across all market segments
This is known as HB Individual Current Account Product, which is a checking account for all individuals across market segments above the age of 18years. This account has been made seamless with unique features for individuals’ access to loan products, a minimum balance of N0.00, No COT on all transactions, an account opening balance of N5,000 and access to a clearing chequebook.
Customization of payment gateway on HB CheckOut and Virtual Accounts
Heritage CheckOut is a fully integrated payment processing platform with infrastructure for digital payments across Africa. Olusola Longe-Okenimkpe, Divisional Head, E-Business & Collections disclosed that the platform provides an underlying technology platform that allows businesses to receive and issue payments from anywhere in the world, with robust inbuilt fraud management, compliance, and security applications.
She also defined Virtual Accounts as a series of off-balance accounts whose total balance mirrors the balance in the pool account. According to Olusola, the pool account is linked to all the virtual accounts and the balance in the pool account mirrors the total balance in the virtual accounts.
Opportunities for financially excluded with HB Business Account
The Heritage Bank Business Account is a cost-effective current account that provides a flexible, affordable, and transparent pricing grid based on the debit monthly turnover covenant. The product is targeted at all Micro and Small Enterprises of SME and Retail segments.
Ensuring seamless transaction using HB transfer code
The transfer code *745# of Heritage bank guarantees seamless usage and reduces the stress of going to the branch of Heritage bank to make a payment. Just like other banks, you can use Heritage Bank’s mobile banking code which is *745# to check your account balance, transfer money to Heritage bank or other banks, pay for utility bills and cable TV subscriptions, and pay for church services everywhere you are using your mobile phone.
Capturing educational sector via Alumni Banking service, Acada Portal Solution
To further capture individuals in the educational sector into the financial inclusion space, Heritage Bank unveiled the Alumni Banking Service and Acada Portal Solution which are internet-based solutions that seamlessly integrate the school’s portal and Alumni platforms that benefit the different stakeholders and complement efforts in attaining the best global practices in school management. Alumni Banking service is an educational provision by Heritage Bank that seeks to utilize and track, engage, endow, and invest in a model to help secondary and tertiary educational institutions create modern alumni systems that contribute to their financial stability just like great alumni do in the best global schools.
Inclusion of creative industry, e-sport gaming on HB YNSPYRE Account
YNSPYRE Account is a product targeted specifically at the creative economy populated by not only youths in video and film, and music. It goes much more than that as it involves people in technology, the creative industry and gaming as part of the creative industry.
Addressing the press about the initiative in gaming as a creative endeavour, Dike Dimiri, Heritage Bank Regional Executive, Lagos, and South-West explained that the involvement of the bank is to identify income-earning opportunities for some people in the economy.
According to him, “HB has designed a product that identifies and finds a mechanism that guides Nigerians in gaming or e-sports. The bank is set to revolutionize e-sports by bringing it to an acceptable level attained by football, lawn tennis and other crowd pulling games.”
Heritage Bank is fast changing the narratives of the banking landscape through the adoption of more secured technology (product and channels) for seamless services that guarantee the larger part of the population is involved in economic activities as well as being financially included.
For this to be effective, Sekibo affirmed that the population must access financial services and products which ensure that households and businesses irrespective of income levels have access to and can effectively use the appropriate financial facilities they need to improve their lives and further their savings and investments.
Banking
Zenith Bank Probes Customer Data Breach, Says Funds Remain Safe
By Adedapo Adesanya
Zenith Bank Plc is investigating an incident involving unauthorised access to customers’ data, noting that the breach does not involve financial information and has not compromised its banking services or digital channels.
In an email sent to customers on Wednesday, the bank stated that the incident was part of a broader global cyberattack affecting multiple international organisations across various sectors.
The lender stated that it immediately activated its incident response protocols and intensified its cybersecurity and remediation efforts upon discovering the incident.
“This incident is part of a broader, global cyber-attack targeting multiple international organisations across various sectors. Upon discovery, we promptly activated our incident response protocols, cybersecurity actions and remediation efforts,” the bank said.
The bank reassured customers that its banking services and digital channels remain secure and fully operational.
As a precautionary measure, Zenith Bank advised customers to remain alert to potential phishing attempts and other forms of social engineering.
“As a precaution, we encourage our customers to remain vigilant against phishing emails, text messages, or phone calls, and never to disclose their password, PIN, One-Time Password (OTP), or other security credentials to anyone,” the bank said.
The incident is the latest in a series of cybersecurity challenges facing Nigerian financial institutions, with banks in recent months suspending their social media operations over impersonation and other fraudulent activities.
Earlier in April, the Nigeria Data Protection Commission (NDPC) said it was investigating alleged data breaches involving Sterling Bank, Remita and the Corporate Affairs Commission (CAC).
Nigerian banks have long been prime targets for cybercriminals because of the vast amounts of customer data and financial transactions they handle every day.
While many attacks have traditionally sought to steal funds, cybercriminals are increasingly targeting personal information, which can be used for identity theft, phishing schemes, account takeovers and other forms of financial fraud.
Cybersecurity threats have increasingly targeted Nigerian banks in recent years. In 2025, Union Bank of Nigeria warned customers about fraudulent websites and phishing campaigns designed to steal login credentials and personal information by impersonating the bank.
In August 2024, Guaranty Trust Bank experienced a domain-related security incident that temporarily disrupted access to its official website, although the lender assured customers that their deposits and banking services remained secure while it resolved the issue.
Banking
Otedola Reveals Ambition to Take Majority Control of First HoldCo
By Adedapo Adesanya
The chairman of First HoldCo Plc, Mr Femi Otedola, has affirmed plans to increase his 26 per cent holding in the organisation to 51 per cent, confirming a planned takeover of Nigeria’s oldest banking institution.
Mr Otedola spoke in an exclusive interview with Nairametrics published on Monday, giving a rare direction following recent speculations about the financial institution.
The milestone followed a series of share acquisitions, as Mr Otedola sought to tighten his grip as the company’s largest shareholder following the recent acquisition of additional shares worth N222.21 billion.
In the interview, the mogul said he has invested more than N600 billion of his personal wealth in First HoldCo, describing the move as a “long-term generational commitment” rather than another turnaround investment he would eventually exit.
Responding to speculation that he intends to consolidate his position in the group, Mr Otedola hinted that his investment journey is far from over.
“My investment threshold is always over and above 51 per cent,” he said. “One of my key investment principles is that firm shareholder control, with due regard for minority interest, is a key ingredient to executing reforms and restructuring to deliver value to all stakeholders.”
The businessman said the same strategy had guided his investments in African Petroleum Plc, later renamed Forte Oil Plc, where he gradually increased his shareholding from 28 per cent to 75 per cent before exiting the company in 2019.
He said he also increased his stake in Geregu Power Plc from 51 per cent to 95 per cent before reducing it to 77 per cent after the company’s public listing.
“I am on the same trajectory with First HoldCo Plc,” Mr Otedola said.
“To date, I have invested over N600 billion of my personal wealth in First HoldCo Plc — a figure that speaks not to speculation, but to unflinching confidence in the institution’s future, fundamentals and an unwavering personal commitment to its success.”
Mr Otedola said his decision to invest in First HoldCo came at a time when the institution was facing one of the most challenging periods in its history.
The billionaire steadily increased his investment in the group, accelerating his share purchases in 2026. His stake grew from 6.68 billion shares (15.95 per cent) in June 2025 to 8.06 billion shares by March 2026, then to 9.28 billion shares by June after acquiring about 1.22 billion shares in one quarter. A further purchase through Calvados Global Services last month lifted his holdings above 10 billion shares for the first time.
Banking
WEMPCO Executives Risk Jail Over Contempt in N61.5bn UBA Debt Recovery Action
By Modupe Gbadeyanka
Nine persons linked to one of Nigeria’s biggest indigenous steel-and-manufacturing conglomerates, Western Metal Products Company (WEMPCO) Limited, could land in prison for allegedly defying an order of a Federal High Court protecting United Bank for Africa’s claim and disrupting the operations of a court-appointed receiver manager.
Justice Akintayo Aluko of the Federal High Court sitting in Lagos issued a stern Form 48 (Notice of Consequence of Disobedience to Order of Court), warning key directors and shareholders—including Lewis Shui Ngor Tung, Phillip Shui Che Tung, Robert Tung, Lawrence Tung, Taiwo Alli and others—that they face possible imprisonment for contempt of court after allegedly interfering with the Receiver/Manager appointed by UBA to take over key collateral assets.
The Form 48 notice, a formal warning under Nigerian civil procedure that precedes imprisonment for contempt, was published as a legal notice after personal service could evidently not be completed on the individuals, all listed at the same address: 18 Wempco Road, Ogba, Ikeja, Lagos (Federal High Court of Nigeria, Suit No. FHC/L/CS/555/26).
UBA is aggressively pursuing the recovery of syndicated and direct loan facilities amounting to about N61.5 billion (approximately $39 million) from WEMPCO and 16 related corporate entities.
Justice Aluko has already granted an Order of Mareva Injunctions freezing accounts belonging to the WEMPCO group across 27 commercial banks and fintechs.
According to MoneyCentral, UBA wants to recover the funds from 17 companies in the WEMPCO stable, from flagship Western Metal Products Company Limited down to Nigerian Enamelware Company Plc, Lagos Oriental Hotel Limited and Prime Nigeria Wood Products Co. Ltd. It disbursed the money to the firms under a Multicurrency Multiple Credit Facility Agreement dated September 30, 2019.
On April 2, 2026, the court granted UBA an interim Mareva injunction freezing up to N61.5 billion in WEMPCO-linked funds across 27 banks and fintech platforms, appointed a receiver-manager over WEMPCO’s unencumbered assets, and ordered the financial institutions to disclose any WEMPCO funds in their custody.
Anatomy of the Freeze
By the Order of April 2, 2026, Justice Aluko granted UBA ‘s Application filed on March 31, 2026. The Orders made were:
- Broad Asset Freeze (Mareva Injunction): The court restrained WEMPCO and 16 sister companies from operating accounts or transferring funds up to N61.5 billion. All 27 financial institution respondents—ranging from tier-1 banks to modern fintech processors like Moniepoint, OPay, and Kuda—must disclose and hold any balance standing to the credit of the defendants.
- Receiver/Manager Appointment: One Romeo Ese Michael, Esq., was appointed Receiver/Manager over WEMPCO’s assets not under the Multicurrency Multiple Credit Facility Agreement. This includes physical asset takeovers, such as two major Wärtsilä power generators.
Nine Names, One Address
The Form 48 lists nine individuals “to be committed” to prison for contempt, namely Lewis Shui Ngor Tung, Phillip Shui Che Tung, M.A. Ola Yusuf (Alh), Tung Lawrence Blake, Alli Aare Hadji Tokunbo, Paul Shui Po Tung, Tung Robert, Cl Ip, and Taiwo Alli.
Two names are independently identifiable in WEMPCO’s public corporate filings: Taiwo Alli is the sitting Managing Director/CEO of NGX-listed Nigerian Enamelware Company Plc — one of the 17 corporate defendants — while Robert Tung sits on that same board as a non-executive director and is one of the two brothers who built WEMPCO into its current scale.
That a sitting MD of a publicly listed Nigerian company now faces a documented risk of committal to prison over a corporate group’s unpaid debt underscores the reputational and governance stakes for WEMPCO’s listed arm, quite apart from the group’s privately held entities.
The Receiver and the 2019 Facility
The receiver-manager order points to the roots of the dispute: A Multicurrency Multiple Credit Facility Agreement dated 30 September 2019, under which UBA financed part of WEMPCO’s industrial build-out — the same period in which the group was completing major steel and power infrastructure investments.
The court’s specific mention of “two Wärtsilä engines (generators)… wherever they may be found” as receivership targets signals that WEMPCO’s captive power assets — critical to running energy-intensive steel and ceramics plants — are now squarely within the bank’s reach for recovery.
The Rise and Fall of WEMPCO Group
Few Nigerian conglomerates have as large a footprint with as little public profile as WEMPCO. The group was founded by the late Mr K.F. Tung, a Chinese-born entrepreneur who first visited Nigeria in 1967 and built an enamelware business before expanding into steel, ceramics, timber, agriculture and hospitality; he died in March 2019 at age 97, having led the group for more than five decades.
His sons, Lewis Tung and Robert Tung, subsequently took the business forward, growing it into one of Nigeria’s largest manufacturing employers, with more than 12,000-13,000 workers across 11-plus subsidiaries.
At its peak, WEMPCO was one of Nigeria’s largest diversified conglomerates, operating massive cold-rolled steel mills, enamelware plants, ceramic tile factories, nail production plants, and agricultural investments across Lagos and Ogun states.
The group owns high-profile real estate assets, including the 5-star Lagos Oriental Hotel on Victoria Island/Lekki, alongside industrial facilities spanning over 700,000 metric tonnes of steel capacity.
Over the past decade, however, severe foreign exchange shortages, cheap imported/smuggled alternatives, high energy overheads, tax defaults, and shifting government trade policies caused deep operational paralysis across WEMPCO’s 11+ subsidiaries.
As revenue collapsed, debt loads surged into hundreds of billions of Naira across the Nigerian financial sector, culminating in UBA’s enforcement actions to protect its balance sheet.
That scale is precisely why the case matters beyond the courtroom: WEMPCO is not a marginal borrower, but one of Nigeria’s largest indigenous industrial employers, and the outcome of this dispute carries direct implications for thousands of manufacturing jobs concentrated in Ogba and Ogun State.
Why This Matters: Depositor Money Is Not Free Money
The scale of UBA’s claim — N61.5 billion frozen pending trial, against a backdrop of a 2019 multicurrency facility likely running into the hundreds of billions of naira in total exposure across WEMPCO’s group structure — is a reminder of a basic truth in banking that is easy to lose sight of in a contentious court fight: the money banks lend to conglomerates like WEMPCO is not the bank’s own capital sitting idle.
It is depositors’ money — the savings of ordinary Nigerians, the working capital of small businesses, and the pension and insurance assets pooled through the banking system — recycled into loans that the bank is obligated to repay to its depositors whether or not the borrower repays the bank.
This is not an abstract concern in Nigeria’s current banking environment. The industry’s non-performing loans (NPL) ratio climbed to 8.03 per cent in January 2026 and to 9.85 per cent by February 2026, well above the Central Bank of Nigeria’s 5 per cent prudential threshold, after the CBN withdrew pandemic-era regulatory forbearance that had allowed banks to avoid classifying restructured loans as impaired.
Fitch Ratings has projected the ratio could fall back toward 5 per cent by year-end 2026, helped by fresh bank capital raised to meet the CBN’s new minimum capital requirements and by write-offs — but only if recoveries like UBA’s WEMPCO action succeed in converting non-performing exposures back into cash.
The CBN itself has warned that a stubborn rise in bad loans “could impair asset quality and weaken banks’ balance sheets,” posing systemic risk, and has pushed banks to deepen use of the Global Standing Instruction framework — precisely the kind of cross-bank fund-tracing mechanism reflected in UBA’s 27-institution Mareva order against WEMPCO — to improve recovery discipline.
Every naira UBA cannot recover from a defaulting borrower is a naira the bank must provision for out of its own capital and earnings — capital that could otherwise support new lending to other Nigerian businesses, or income that could otherwise be paid out as dividends to millions of Nigerian shareholders and pensioners with holdings in UBA stock.
Aggressive but lawful recovery action of the kind on display in the WEMPCO case is, in that sense, not simply a bank protecting its own balance sheet; it is a bank protecting the deposit base and credit capacity of the wider financial system.
Corporate Responsibility and the Nigerian Economy
Firms of WEMPCO’s scale carry an obligation that runs in both directions. On one hand, WEMPCO’s decades of investment in steel, enamelware, ceramics, wood products and hospitality have made it a genuine contributor to Nigeria’s industrial base and a major direct employer, with the group’s own account of its history stressing that it has “contributed immensely to the economy of Nigeria in particular and West Africa in general”.
On the other hand, that same scale means WEMPCO’s credit obligations were sized accordingly — a multicurrency, multi-billion-naira facility syndicated in 2019 — and the responsibility to service such facilities is inseparable from the privilege of accessing that scale of capital in the first place.
When large borrowers fall behind and resist enforcement, as UBA alleges is happening here, the costs are not confined to the bank’s shareholders.
Delayed recoveries constrain the credit banks can extend to other manufacturers, exporters and small businesses; they can pressure a bank’s capital adequacy ratios and, in aggregate across the industry, contribute to the kind of system-wide NPL pressure the CBN has flagged as a threat to financial stability.
Conversely, orderly and timely repayment — even when it requires restructuring or receivership rather than immediate cash settlement — protects the thousands of workers whose jobs depend on WEMPCO’s continued operation, preserves the bank’s capacity to keep lending into the real economy, and reinforces credit discipline across a banking sector the CBN is actively trying to strengthen after the post-forbearance clean-up.
It is worth noting that the reliefs UBA has obtained so far are interim measures granted pending a full hearing on the Motion on Notice, and that WEMPCO’s companies and the named individuals retain the right to contest the underlying claims in court.
The Bottom Line
UBA’s push to freeze N61.5 billion in WEMPCO-linked funds, install a receiver-manager over the group’s flagship steel unit, and now pursue contempt proceedings against nine individuals tied to the conglomerate marks one of the more aggressive corporate debt-recovery actions in Nigeria’s banking sector this year.
For a bank operating in an industry still working through the aftershocks of the CBN’s forbearance withdrawal and a near-10 per cent sector NPL ratio, recovering large legacy exposures is not optional housekeeping; it is central to protecting depositor funds, sustaining lending capacity and keeping Nigeria’s banking system stable.
The court’s enforcement action in UBA vs. WEMPCO marks a decisive moment for credit governance in Nigeria. With 27 financial institutions bound by court injunctions and corporate officers facing criminal contempt, UBA’s Receiver/Manager is positioned to realise underlying assets. Analysts say the outcome of this case will set a precedent for corporate debt resolution, financial system accountability, and the rule of law across Nigeria’s industrial landscape.



