Brands/Products
Stanbic IBTC Bank, MTN, Leadway Assurance Score High in Positive Reputation
By Dipo Olowookere
A leading media intelligence consultancy in Nigeria, P+ Measurement Services, has revealed that the trio of Stanbic IBTC Bank, MTN Nigeria, and Leadway Assurance have emerged on the top in their respective sectors for positive reputation in the first quarter of 2023.
The firm disclosed that it arrived at the ranking after tracking more than 1.3 million online publications from blogs, news sites, broadcasts, forums, and digital media in the local and global media space, as well as about 5,115 print publications (including daily, weekly, and monthly publications).
P+ Measurement said it extracted different metadata from various online and print publications, spokesperson analysis, CEOs performances, and other topics to gauge the sentiments of reporters, editors, publishers, and opinion writers on organisations in Nigeria’s commercial banking, insurance and telecommunications sectors.
A thorough review of the commercial banks’ media reputation showed that two tier-1 banks and three tier-2 banks made the top five with the highest positive feelings in Q1 2023, while three tier-1 banks and two tier-2 banks made the list with the highest negative attitudes.
It listed the top five banks by positive reputation as Stanbic IBTC Bank with 28 per cent, Access Bank with 22 per cent, First Bank and Wema Bank with 17 per cent each and Fidelity Bank with 16 per cent.
However, the top five banks with negative media reputations were First City Monument Bank (FCMB) with 45 per cent, Stanbic IBTC Bank with 15 per cent, First Bank with 14 per cent, and Zenith Bank and GTCO with 13 per cent each.
In the insurance industry, Leadway Assurance led the positive reputation survey with 30 per cent, AXA Mansard Insurance had 24 per cent, Mutual Benefits Assurance had 17 per cent, Custodian Investment Plc also had 17 per cent, and AIICO Insurance had 12 per cent.
Conversely, AXA Mansard Insurance topped the negative reputation chart with 85 per cent, while NEM Insurance had 15 per cent.
As for the telecommunication sector, MTN Nigeria received the highest positive reputation score of 53 per cent, Airtel recorded 19 per cent, Globacom had 16 per cent, and 9mobile posted 12 per cent.
On the flip side, MTN topped the table with 79 per cent, followed by Airtel with 18 per cent, while 9mobile recorded 3 per cent in the first three months of this year.
Positive Reputation Drivers
The analysis below outlines the most important factors contributing to the positive reputation of the leading commercial banks, insurance providers, and telecommunication providers in Nigeria in Q1 2023.
In the banking industry, Stanbic IBTC Bank strengthened its position as a leader by promoting cashless transactions and announcing new board appointments across the group. Organizers for the Access Bank Lagos City Marathon were revealed by Access Bank, and First Bank has reaffirmed its commitment to fostering economic growth.
The insurance industry saw Leadway assurance support AI and data-driven initiatives in the sector. AXA Mansard equipped 100 female entrepreneurs with digital marketing expertise in 2023, and Mutual Benefits offered media professionals N99 million in group accident insurance
Leading the Telecommunication sector is MTN, with its partnership with PAU to train journalists in technology, Airtel reiterated its commitment to giving African children access to high-quality education, and Globacom and Samsung introduced the Galaxy S23 smartphone.
Negative Reputation Drivers
Analysis of the negative reputational drivers in the banking sector revealed that ICPC arrested FCMB Manager for loading wrapped cash in ATM, followed by Stanbic IBTC Bank officials detained by the ICPC on suspicion of hoarding CBN’s new naira notes, and also FG Charged First Bank of Nigeria Managing Director, 2 Lawyers Over Forgery.
Despite higher income, AXA Mansard’s annual profit declined by 40%, and also concerning the non-payment of a claim by NEM Insurance Plc, a group considered petitioning NAICOM and others.
In the telecommunication sector, a crash in MTN’s network put over 80 million subscribers offline, and this had an impact on its reputation, while a decline in the shares of Airtel in the stock market impacted its prestige in the period under review.
Brands/Products
Regulators, Stakeholders Laud Rite Foods on Safety, Consumer Confidence
By Adedapo Adesanya
The Federal Competition and Consumer Protection Commission (FCCPC) and the National Agency for Food and Drug Administration and Control (NAFDAC) have commended Rite Foods Limited for its commitment to safe, high-quality manufacturing and its consumer-centric approach that continues to strengthen consumer confidence in Nigeria’s food and beverage sector.
The commendation came during a recent stakeholder forum commemorating World Consumer Rights Day, themed Safe Product, Confident Consumers, organised by the Brand Journalists Association of Nigeria (BJAN) and hosted by Rite Foods Limited at the company’s state-of-the-art factory in Ososa, Ogun State, on Friday.
The forum brought together key stakeholders, including regulators, consumer advocates, and journalists, to discuss the importance of product safety, responsible manufacturing, and consumer awareness in building a more accountable marketplace.
World Consumer Rights Day, observed annually on March 15, provides an opportunity to highlight the importance of protecting consumers and strengthening trust in products and services.
In his welcome address, Mr Femi Ajileye, General Manager, Operations at Rite Foods Limited, welcomed members of the Brand Journalists Association of Nigeria and introduced them to the company’s goal of delivering world-class food and beverage products produced with global best practices.
“At Rite Foods, our philosophy is simply to consistently deliver safe, high-quality products that consumers can trust. Our investment in advanced technology, automated processes, and rigorous quality assurance reflects our dedicated commitment to excellence and consumer satisfaction.”
He added that the company remains committed to transparency and stakeholder engagement as part of its broader responsibility to consumers.
Speaking at the event, Mrs Olubunmi Dorcas Otti, Zonal Coordinator, South-West Zone of the FCCPC, who represented the Executive Vice Chairman, Mr Tunji Bello, said Rite Foods had demonstrated a strong commitment to consumer protection through transparent operations and adherence to high production standards.
She noted that opening its manufacturing facility to regulators, journalists, and stakeholders further reflects the company’s confidence in its processes.
“Rite Foods has taken a commendable step in reinforcing consumer confidence through quality products and transparent operations. Protecting consumers is a shared responsibility, and engagements like this strengthen collaboration between regulators, industry players, and the media,” she said.
She also highlighted the important role of the media in bridging the gap between producers, regulators, and the public through accurate reporting and public education on consumer rights.
Also speaking, Mrs Tinuola Akinnubi, Deputy Director, Food Regulatory Directorate and Focal Point for Alcohol at NAFDAC, representing the Director General of the agency, Mrs Mojisola Adeyeye, emphasised that consumer rights remain a critical pillar of regulatory governance.
According to her, these rights include the right to safety, information, choice, redress, and to be heard. “A protected consumer is a confident consumer. And confident consumers strengthen markets, which ultimately contribute to building strong nations,” she said.
Mrs Akinnubi added that strengthening Nigeria’s consumer protection ecosystem requires enhanced surveillance, improved post-market monitoring, greater stakeholder engagement, the use of technology for traceability, and sustained consumer awareness initiatives.
Giving the keynote address, Mrs Sola Salako, President and Founder of the Consumer Advocacy Foundation of Nigeria (CAFON), praised Rite Foods for hosting the forum and highlighted the role of technology in strengthening consumer protection.
She spoke on Using AI to Improve Consumer Confidence, and introduced the CAFON Consumer Companion (3C) App, designed to help Nigerian consumers better understand and enforce their rights by guiding dispute resolution, complaint drafting, and identifying possible legal violations.
Mrs Salako also noted that the media can leverage the platform to verify consumer claims, investigate unfair practices, and promote accountability.
She commended Rite Foods for opening its operations to stakeholders, noting that a company willing to bring regulators, journalists, and consumer advocates into its factory demonstrates strong confidence in its processes and the quality of its products.
Speaking on behalf of the Brand Journalists Association of Nigeria, Mr Dan Obi, Chairman of the association, commended Rite Foods for opening its production facility to journalists and regulators, describing the move as a demonstration of accountability and confidence in its manufacturing standards.
“The level of professionalism, hygiene, and automation observed during the factory tour reinforces confidence in the quality of products coming from Rite Foods. This kind of openness strengthens public trust and promotes responsible industry practices,” he stated.
Rite Foods’ portfolio includes 13 variants of Bigi Carbonated Soft Drinks, Bigi Premium Table Water, the award-winning Sosa Fruit Drink, Fearless Energy Drink, and Bigi Flex, Rite, and Bigi Beef Sausages.
The company recently received the Outstanding FMCG Corporate Brand of the Year at the Edge Awards, alongside multiple honours at the Sustainability, Innovation and Social Impact (SISA) Awards and the SERAS Awards.
Brands/Products
International Breweries, Guinness, Nigerian Breweries Increase Prices of Products
By Aduragbemi Omiyale
The prevailing rise in input costs and economic conditions have forced leading brewery companies in Nigeria, including International Breweries Plc, Guinness Nigeria Plc, and Nigerian Breweries Plc, to raise the prices of their products.
Guinness Nigeria, in a notice sent to business partners, announced a plan to increase prices on selected SKUs across categories from Thursday, March 26, 2026.
The company noted that the price increase was necessitated by the prevailing economic conditions, which have significantly impacted its cost of doing business. It noted that fully funded orders raised in its system before Thursday, March 26, 2026, will be shipped at existing prices.
In the same vein, Nigerian Breweries, in a notification sent to its valued partners, said it would implement a price increase on select SKUs, effective Friday, March 20, 2026, but promised to honour current prices for all fully funded and confirmed orders placed in its system before the day of the increment to minimise disruptions.
The company commended the partners for their continued support and efforts to deliver on the 2026 business objectives, noting that their partnership is highly valued and remains integral to its shared success.
Similarly, International Breweries said its price adjustment would be applied to selected SKUs across its portfolio, effective Saturday, March 21, 2026.
The price increase, according to the District Manager, International Breweries, West, Mr Samuel Ngene, was driven by the prevailing global conflict and subsequent rising input costs.
Like the others, Mr Ngene assured customers that the company would honour current pricing for existing orders that are fully funded in the system before March 21, 2026, urging business partners to review their current orders and plan purchases accordingly to optimise operations during this period.
He expressed profound appreciation to all the business partners, noting that the company remains committed to working closely with them in providing the necessary support to drive continued growth in your territory.
Brands/Products
Unapologetically Her – Women Take Centre Stage on GOtv this March
March is globally recognised as Women’s Month, a time to celebrate strength, resilience, and impact. From International Women’s Day and Mother’s Day, the spotlight is on women and the many roles they embody.
This March, GOtv steps into the stories of women not just as characters, but as forces that shape families, legacies, and entire worlds. Because on GOtv, these stories are more than entertainment, they are reflections of real women.
From Mothers of the Bride, where Mia Sisi carries the weight of family pride and will go to any length to protect their name, to Wura, who would go to any length to protect the family.
At the heart of Wura is also Iyabo, fierce, loyal, and unwavering. A mother whose strength is not just in her love, but in her readiness to fight for what is hers. She represents a kind of womanhood that is bold, protective, and deeply rooted in resilience.
Then there’s Daughter of Water, a story of identity, mystery, and purpose… where a woman’s journey flows as deeply as her power.
The Split brings another dimension, ambition, complexity, and the balancing act women navigate in love, career, and self.
And on Heartbeat, we see women show up in everyday strength, in love, in loss, in quiet courage that keeps life moving forward.
Across every screen, one thing is clear: there is no single way to be a woman.
She can be soft and strong, protective and powerful and calm… yet ready to rise again when life demands it.
This is what GOtv celebrates, women in their fullness. The fighters, the nurturers, the leaders, the survivors. The ones who hold families together, challenge the odds, and redefine what strength looks like every single day.
And this March, their stories take centre stage.
To upgrade, subscribe, or reconnect, download the MyGOtv App or dial *288#. For c
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