Your once-baby has just received their matric results and, much to your relief and delight, they have passed. Now, it’s time for the next step. They...
By Tunde Olaogun There are different kinds of leaders; therefore, there are no “set” qualities that have to be present in all leaders. Rather, an effective...
By Ope Adeoye You have a shop in the neighbourhood or market selling things like milk, noodles, sugar, etc. Now imagine that your plug for Nestle,...
By Jerome-Mario Chijioke Utomi At the run-up to the general elections in March 2015, President Muhammadu Buhari campaigned on the platform of addressing the challenges of...
By Nneka Okumazie There is the natural assumption that the best gift is something to buy, which in some situations could be appropriate. But overall, the...
By Jerome-Mario Chijioke Utomi Evidence abounds that prior to the present decade, Nigeria and Nigerians paid little attention to what constitutes sustainable development. Such conversation, however,...
By Otori Emmanuel Many organizations are seeking ways to offer their products and services to customers in an efficient way in order to save time, ease...
By Prashanth Krishnaswami It’s no secret that customer experience (CX) is a major point of differentiation between organisations. “One in three consumers (32%) say they will...
By Nneka Okumazie Lots of people in many developing countries still often blame corruption, religion, education system, political class, rule of law, foreigners – old and...
By Jerome-Mario Chijioke Utomi Each passing day brings to mind the fact that Governor Ifeanyi Okowa of Delta state understands that globally, the credibility of a...