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Nigeria Targets $5bn from Outsourcing Industry

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outsourcing industry

By Adedapo Adesanya

The Nigerian Export Promotion Council (NEPC) has said that Nigeria aims to earn $5 billion from the outsourcing industry in 2024, banking on an emerging youth population exporting services.

According to the Executive Director of NEPC, Mr Ezra Yakusak, the outsourcing sector has the capacity to boost human capital, drive the economy and bring about emerging technologies from other climes.

He said that some of the services outsourced are financial, advertising, courier, customer support services, and logistics, among others.

According to Mr Yakusak at the National Conference on International Trade-in-Service organised by the council on Wednesday, “In recent years, Nigeria has become an increasingly attractive destination for outsourcing, particularly in areas of call centre operations, software development and back office support.”

“The country’s high population and relatively low labour cost, favourable time zone, and English proficiency make it an appealing location for business seekers to outsource certain tasks or functions,’’ he further said.

According to him, Nigeria is moving gradually and focusing more on the export of services because it is an area that has been neglected for a long time, noting that it is a sector where the country could get high revenue exchange earnings.

“It has so much potential, but if our services sector is well harnessed, we can earn more than $4 .8 billion we are earning from our products.

“We are looking at $5 billion in 2024,’’ he said.

Mr Yakusak said trade in services had emerged as the driving force that shapes the global economic landscape of countries.

“In essence, the future of global trade is services,’’ he said.

Also speaking, Mrs Evelyn Ngige, Permanent Secretary, Ministry of Industry, Trade and Investments, said that outsourcing, particularly in information technology-enabled services, revolutionised the global business landscape.

Represented by Mr Suleiman Audu, Director of Trade in the ministry, Mrs Ngige said that the sector transcended geographical boundaries and enabled organisations to leverage expertise.

She added that it reduced costs and improved efficiency by tapping into talent pools around the world.

“Nigeria, with its immense human capital, has the inherent potential to become a leading player in this transformative industry.

“The country boasts of a large pool of educated and skilled professionals, including an English-speaking workforce, which is advantageous for English-language outsourcing services.

“Nigeria has seen growth in areas such as call centres, data entry, software development, and content moderation,’’ Mrs Ngige said.

She said that to harness opportunities presented by outsourcing and ITES, Nigeria must adopt a multi-faceted approach that encompasses several key areas.

She also emphasised that it was essential to create a competitive location and conducive business environment for the growth of the outsourcing industry.

“This involves implementing policies that create a favourable business climate, ensuring ease of doing business, and providing a level playing field for both local and international players.

“We must streamline bureaucratic processes, simplify regulatory frameworks and offer attractive incentives to investors and businesses seeking to establish or expand their operations in Nigeria,’’ Mrs Ngige stated.

Adedapo Adesanya is a journalist, polymath, and connoisseur of everything art. When he is not writing, he has his nose buried in one of the many books or articles he has bookmarked or simply listening to good music with a bottle of beer or wine. He supports the greatest club in the world, Manchester United F.C.

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Elumelu Quits as UBA Chairman, Nnorom Takes Over

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tony elumelu and emmanuel nnorom

By Aduragbemi Omiyale

In line with the 12-year tenure prescribed for non-executive directors of banks by the Central Bank of Nigeria (CBN), Mr Tony Elumelu will on August 21, 2026, cease to be chairman of United Bank for Africa (UBA) Plc.

The board of the financial institution at its meeting on July 6, 2026, has elected Mr Emmanuel Nnorom as the new chairman.

In a notice to the Nigerian Exchange (NGX) Limited, the lender said Mr Elumelu’s successor, a non-executive director of the company, will assume the new role on August 21, 2026.

Mr Nnorom is a chartered accountant with over 40 years of experience in banking, finance and audit. He brings to the role extensive leadership experience and deep institutional knowledge of UBA.

“I am honoured by the trust the Board has placed in me and deeply conscious of the legacy I inherit.

“I look forward to working with my colleagues on the board, management and our staff across all our markets to sustain UBA’s momentum and continue delivering long-term value to our shareholders, customers and stakeholders,” Mr Nnorom stated.

Commenting on his retirement, Mr Elumelu said, “Serving United Bank for Africa has been one of the great privileges of my career.

“UBA has a unique competitive position, across Africa and globally, and I leave the Board with great confidence in UBA’s future.

“Emmanuel Nnorom is a leader of integrity, experience and sound judgement, and I am confident that the Bank will continue to thrive under his leadership.”

The board thanked him for his visionary leadership and exceptional contribution to the growth, transformation and institutional strength of the UBA Group.

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WACT-APM Terminals Appoints Obadagbonyi as Managing Director

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Courage Obadagbonyi

By Adedapo Adesanya

WACT-APM Terminals Nigeria has announced the appointment of Mr Courage Obadagbonyi as Managing Director, effective July 1, 2026, succeeding Mr Jeethu Jose and becoming the first Nigerian to hold the post.

The appointment reflects the organisation’s continued focus on developing strong leadership from within its global talent pool while ensuring sustained growth and operational excellence.

A seasoned executive with more than two decades of international experience, Mr Obadagbonyi has held leadership roles across finance, operations and general management at leading global organisations, including APM Terminals, General Electric and Lafarge.

Prior to this appointment, he served as Chief Financial Officer (CFO) for the APM Terminals Nigeria cluster, with responsibility for financial strategy across Nigeria and San Pedro, Côte d’Ivoire.

He also served in an acting capacity as Managing Director of APM Terminals Apapa between 2025 and March 2026, further strengthening his operational leadership experience.

With experience spanning sectors such as oil and gas, power generation, logistics and healthcare, Mr Obadagbonyi brings deep expertise in financial management, risk optimisation and business performance.

Speaking on his appointment, he said, “I look forward to building on the strong foundation already in place at WACT. The terminal plays a critical role in connecting businesses in Eastern Nigeria to global markets, and we will continue to focus on safe, reliable and efficient operations.”

On his part, the Chief Executive Officer of APM Terminals Nigeria, Mr Frederik Klinke, noted that the appointment reflects the company’s commitment to leadership development and long-term growth.

“Across APM Terminals globally, we see strong collaboration and talent development across our teams. This appointment reflects the depth of experience within our organisation and our continued focus on building capabilities that support sustainable growth. Nigerians have continued to distinguish themselves through exceptional performance and leadership. Colleagues from our Apapa and Onne terminals have contributed their expertise internationally while also bringing back valuable best practices to strengthen operations in Nigeria.”

He added that Mr Obadagbonyi’s experience would support the next phase of operational excellence and value delivery at WACT.

The outgoing MD, Mr Jose, said, “It has been a privilege to lead WACT-APM Terminals Nigeria during a period of meaningful progress. The team has built a strong platform for the future, and I am confident in the continued success of the organisation.”

West Africa Container Terminal (WACT)-APM Terminals in Onne, Rivers State, is one of Nigeria’s leading container terminals, having commenced commercial operations in 2006.

The company has continued to invest in capacity expansion and modernisation, including a $115 million terminal upgrade project launched in 2020. The upgrade also includes the deployment of reefer racks with a 600-plug capacity, as well as the expansion of the existing yard, a new workshop, a new terminal auto gate, modernised offices and state-of-the-art technology. These investments have enhanced efficiency, strengthened service delivery and reinforced WACT’s role as an important gateway for trade beyond Lagos.

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Unilever Nigeria Appoints Modupe Femi-Okunbanjo to Board

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Modupe Femi-Okunbanjo

By Aduragbemi Omiyale

A new member has joined the board of Unilever Nigeria Plc, and she is Mrs Modupe Femi-Okunbanjo, who was appointed as an executive director of the organisation.

Her appointment, according to a statement from the company, is effective June 30, 2026. It followed the resignation of Mr Ibrahim Sodipe as an executive director of the firm with effect from June 30, 2026.

Mr Sodipe was praised for his valuable service and significant contributions to the entity, particularly in driving improved turnover and profitability and supporting Unilever Nigeria’s continued progress towards sustainable and profitable growth.

Mrs Femi-Okunbanjo was described as an accomplished finance and governance leader who, for more than 15 years, has steered finance teams, shaped strategy, and strengthened risk management frameworks in the fast-moving consumer goods and telecommunications sectors.

She is currently the Financial Controller of Nigeria and Regional Controls Lead for West Africa at Unilever Nigeria, where she oversees financial governance, regulatory compliance, and enterprise risk management.

Her work has been pivotal in embedding ethical leadership and data-driven decision-making at board level, while ensuring organisations remain resilient in the face of shifting market dynamics.

The new board member has established a reputation for elevating financial reporting, advancing audit excellence, and strengthening governance frameworks, thereby positioning organisations for sustainable growth and long-term value creation.

In her previous roles, she has a consistent track record of delivering margin expansion, enhancing governance & control environments, and leading transformation in challenging macroeconomic conditions.

She is equally committed to developing future talent and advancing financial literacy among younger generations.

Prior to her joining Unilever Nigeria Plc in 2018, Mrs Femi-Okunbanjo held key roles at UAC of Nigeria Plc, Helios Towers Nigeria, and Makasa Sun Nigeria Limited, where she pioneered control frameworks from the ground up, eliminating revenue leakages, digitising operations and embedding financial discipline.

A Fellow of the Institute of Chartered Accountants of Nigeria (ICAN) and a Member of the Chartered Institute of Management Accountants (CIMA), she holds a Bachelor’s degree in Accounting from Lagos State University and an MBA with Specialisation in Strategy from the Edinburgh Business School, Heriot-Watt University, UK.

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