Technology
AfriGlobal to Launch InsurTech Digital Platform, AfriCover24/7
By Adedapo Adesanya
AfriGlobal Insurance Brokers Limited is launching its InsurTech Digital Platform, AfriCover24/7, a round-the-clock digital insurance transaction platform as part of its effort for strategic growth.
AfriCover24/7 InsurTech Digital Platform will assist businesses, individuals and technology providers access insurance and redistribute insurance products with ease. It is a digital insurance platform enabling 24/7 insurance transaction including claims management from start to finish.
The brand will deliver services and products from insurance underwriters and service providers through its B2B2C channels; web, mobile, social media and API’s interfaces and more to the sector.
The platform allows users to register and purchase real-time motor, marine, homeowner, fire and burglary, travel insurance, rent assurance, loss of employment insurance from start to finish. Users can also visit its website to request for quotes for other life and other classes of insurance products.
While the web app and social media can be accessed through its domain, mobile apps are available on the app stores.
Developers and technology providers who wish to integrate and embed insurance into their applications and app developments can access the API’s documentation at developer.africover.ng.
Africover24/7, which is another first from the foremost Insurance Broker in Nigeria, will combine agility with insights to enable market differentiation and deliver best-in-class customer experience through the web, mobile, social media and application programming interface (API) interfaces.
In recent years, the insurance community has struggled to adapt to the changing demands of consumers. The ability to make the move from analogue to digital is being held back by their legacy estates that are slow to change, difficult to integrate, complex to draw insight from, and lack the agility to deliver innovative services. This is why Africover24/7 is proactively a landscape of dynamic and flexible insurance as a service model.
Africover24/7 will serve as an accelerator asset that is much quicker, cheaper and more sustainable than ever before. It demonstrates a fast and low-cost stand-up of core platform and architecture with the ability to leverage new partners and Insurtech innovation in a plug and play model, and the ability to adopt more customer-centric business models.
The Africover24/7 ecosystem will bring together a new technology collective to deliver data-driven solutions that understand insurance customer needs and meet their expectations.
Technology Solution providers can connect with Africover24/7 core insurance hub and leverage cloud-native technologies and open APIs to create speedy and scalable solutions for their users or customers.
In addition, because it is architected as an open ecosystem, rather than as a pre-defined vendor market place, insurers can also connect new partners without difficulty.
Africover24/7 is designed to deliver the following:
Agility: This will bring about the rapid release of modern technology solutions that are fully digital and cloud- and API-based.
Plug and play integration with a series of Insurtechs and service providers, modular approach to IT, providing the ability to incrementally ‘rip and replace’ key components.
Insight: Scalable platform to consume data and provide intelligent analytical capabilities and consolidated data hub that uses an industry-standard data model.
Differentiation: Quickly launch new customer-centric products, such as parametric or on-demand coverages, meaningful digital experiences built for connected customers and prepackaged data-driven risk mitigations to enable market differentiation.
The Managing Director/CEO of AfriGlobal Insurance Brokers Limited, Mr Casmir Azubuike said, “As the insurance sector is undergoing transformation and tries to future proof itself from further disruption Africover24/7 is a breakthrough to platform economy where it’s easy to develop new products and value-added services, fit for the customer of tomorrow.
“What is more, it provides AfriGlobal Insurance Brokers Limited with a unique opportunity to differentiate itself from competitors with a connected platform that allows the company to understand the customers and their needs.
“The launch of Africover24/7 signifies a new milestone in our relationship with the insurance community globally. We are interested in speaking with Insurtechs, solution providers and insurers interested in participating in this ecosystem initiative.”
Technology
PIAFo Leads Urgent Push for National Dig-Once Policy
Key players across Nigeria’s digital economy, telecommunications, and infrastructure ecosystem are set for the National Dig-Once Policy Forum to champion a new course towards increasing Nigeria’s digital backbone network to 125,000km of fibre-optic infrastructure.
The event, which marks the 8th edition of Policy Implementation Assisted Forum (PIAFo), is a high-level industry dialogue aimed at accelerating the formulation and adoption of a National Dig-Once Policy as a critical enabler of safe, coordinated and cost-effective fibre infrastructure deployment in the country.
The forum, themed Accelerating Nigeria’s Digital Backbone: Dig Once Policy, Project BRIDGE and Strategies for Effective Fibre Deployment, is slated for Thursday, April 16, 2026, at Radisson Blu Hotel, Ikeja GRA, Lagos.
According to the organisers, Business Metrics Limited (BML), the introduction of the $2 billion Project BRIDGE initiative by the Federal Government to expand fibre infrastructure by an additional 90,000km from 35,000km to 125,000km by 2030 requires some new measures to ensure the successful implementation of the ambitious target and avoid mistakes of the past.
Industry stakeholders have identified that the success of a national connectivity backbone rollout depends largely on institutionalising a Dig Once Policy framework, which encourages the installation of fibre ducts and conduits whenever roads, railways, and other major public infrastructure are being constructed or rehabilitated.
According to industry data shared by the Nigerian Communications Commission, lack of such a framework is taking a toll on the telecoms sector and broadband drive as operators recorded over 50,000 fibre cut incidents across the country in 2024, with more than 60 per cent occurring during road construction and rehabilitation activities. These disruptions have resulted in billions of naira in repair costs, network outages, and service degradation.
Telecom operators in Lagos State alone said they spent over N5 billion in 2024 to repair and replace damaged fibre infrastructure in the state, while lamenting that the development continues to slow down network upgrade and expansion drive.
Beyond infrastructure damage, telecom operators also face challenges such as high Right of Way (RoW) charges, uncoordinated civil works, and repeated excavation of roads for fibre deployment.
PIAFo 8.0 aims to address these challenges by fostering collaboration among stakeholders responsible for planning, financing, constructing, and maintaining Nigeria’s digital infrastructure.
Specifically, the forum seeks to align federal, state, and local infrastructure planning around a unified Dig-Once framework; strengthen collaboration between telecom operators, infrastructure companies, and public works authorities; translate policy intentions into actionable guidelines and implementation timelines; and build stakeholder support for Project BRIDGE and complementary national fibre initiatives.
Speaking about the event, Team Lead at Business Metrics Limited, Omobayo Azeez, said Nigeria is being denied access to the robust connectivity it should derive from up to eight high-capacity undersea cable networks landed on its shores because of difficulties around terrestrial fibre infrastructure expansion.
“The Project BRIDGE initiative should excite everyone because of its ambitious targets. But for those who understand the operating terrain and why it took the industry over 20 years to achieve around 35,000km of fibre network that the country currently operates for broadband connectivity, the project calls for a major shift in execution approach with the adoption of a National Dig-Once Policy as the starting point.
“PIAFo, now in its 8th edition, is again serving as the viable platform for representatives from government ministries and agencies, senior telecom executives, infrastructure companies, data centre operators, equipment manufacturers, state governments, and industry associations to chart the way forward.”
The forum will feature keynote addresses, expert panel discussions, and strategic networking sessions designed to drive pragmatic outcomes that will accelerate Nigeria’s journey toward a resilient and inclusive digital economy.
Technology
Nigeria, Finland Strengthen Ties on Digital Economy
By Adedapo Adesanya
The Nigerian government and the Republic of Finland have formalised a strategic partnership on digitalisation and innovation, signing a Memorandum of Understanding (MoU) aimed at expanding economic activities and strengthening cooperation in the digital sector.
The agreement was signed in Abuja by the Minister of Communications, Innovation and Digital Economy, Mr Bosun Tijani, and Mr Jarno Syrjälä, Under‑Secretary of State (International Trade) at Finland’s Ministry for Foreign Affairs.
According to a statement from the Special Assistant on Media and Communications to the communications minister, Mr Isime Esene, the MoU will establish a framework for collaboration across key areas, including digital government, emerging technologies, digital public infrastructure, cybersecurity, innovation ecosystems, and capacity building.
Mr Tijani described the signing as “an important step in strengthening the partnership between both countries as we work to build a more inclusive, innovation-driven digital economy.”
“This agreement is a significant next step following our engagements in Helsinki in February, where we met with key stakeholders, including Finnvera and Finnfund, and held productive discussions on advancing collaboration around digital infrastructure, the Data Exchange Platform, and opportunities for Finnish participation in Project Bridge.”
The Minister emphasised that the partnership would “unlock meaningful opportunities for both countries, enabling us to leverage digital transformation as a catalyst for sustainable growth and shared prosperity.”
Echoing this optimism, Mr Syrjälä said: “Finland is very pleased to deepen its partnership with Nigeria in building resilient, secure, and human‑centric digital societies. Digitalisation is at its best when it empowers people, strengthens trust, and creates new opportunities for innovation.”
“Nigeria is a key partner for Finland in Africa, and this MoU provides a strong basis for concrete cooperation between our governments, institutions, and private sectors. Together, we can advance digital solutions that are interoperable, future‑fit, and beneficial to both our nations,” he added.
Technology
Meta Launches AI Support Assistant on Facebook, Instagram
By Aduragbemi Omiyale
New Artificial Intelligence (AI) tools designed to provide support for users of its applications have been launched by Meta.
The AI Support Assistant will work on the Facebook and Instagram apps, the company said in a statement.
The tools will help users to receive reliable and action-oriented assistance when needed.
In December, the Meta AI support assistant, a tool designed to provide reliable, 24/7 support for nearly any support issue at any time, was previewed.
Now, Meta is rolling it out globally on the Facebook and Instagram apps for iOS and Android, and within Help Centre on Facebook and Instagram on desktop, with even more capabilities and ways to help.
The new Meta AI support assistant is designed to help resolve account problems from start to finish. It offers answers for any question, like notification settings or new features, and can also take action for users on a growing set of requests directly within Facebook and, in the future, on Instagram.
The feature can report scams, impersonation accounts, or problematic content, make it easier to see why content was taken down, provide appeal options, track what happens next, manage privacy settings, reset passwords, and update profile settings.
The Meta AI support assistant can respond to requests typically in under five seconds, dramatically reducing wait times compared to traditional help centre searches or seeking answers on external websites.
“The Meta AI support assistant is a major step in our work to deliver stronger support on our apps. In fact, among people who have provided feedback, the majority report a positive experience with the Meta AI support assistant. It’s rolling out now in all languages supported by Facebook and Instagram for support topics.
“We’re continuing to invest in AI- powered tools to make support more accessible, reliable, and effective — and we’ll keep evolving the Meta AI support assistant as more people use it and as the technology advances, so it continues to improve over time,” the organisation disclosed.
Meta has also deployed AI to improve content enforcement to help users reduce the chance that scammers trick people into giving away their login details, ultimately finding and mitigating 5,000 scam attempts per day that no existing review team had caught before.
Meta said over the next few years, it would be deploying these more advanced AI systems across its apps once they consistently perform better than its current methods of content enforcement, transforming its approach.
“As we do this, we’ll reduce our reliance on third-party vendors for content enforcement and focus on strengthening our internal systems and workforce.
“While we’ll still have people who review content, these systems will be able to take on work that’s better-suited to technology, like repetitive reviews of graphic content or areas where adversarial actors are constantly changing their tactics, such as with illicit drug sales or scams,” it stated.
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