Travel/Tourism
Ongoing Renovation, Public Water Shortage Affecting Our Business—Capital Hotels
By Adedapo Adesanya
The management of Capital Hotels Plc, owners of Sheraton Abuja Hotel, has assured shareholders of the hospitality company that efforts would be made to create better value for them by ensuring a better market presence for the business despite the huge challenging operational environment.
Chairman of the interim board, Mr Anthony Idigbe, gave this assurance on Monday at the company’s ‘Facts Behind the Figure’ held at the Nigerian Stock Exchange (NSE) in Lagos. The team was also honoured yesterday by the NSE with the closing gong ceremony.
Addressing investment analysts at the event on Monday, including Business Post, Mr Idigbe said out of the 575 guest rooms the firm’s flagship hotel, Sheraton Abuja Hotel, has, 266 are presently undergoing renovation, but 97 rooms should be completed in the first quarter of 2020. He said these will include state-of-the-art club rooms and suites.
He express optimism that when these 97 rooms are released for customers’ use early next year, they should improve the “market share [of the company], enhance revenue [and] boost [its] presence.”
According to Mr Idigbe, “As you all know, Capital Hotels has been undergoing some transformation, we are happy we have a cohesive board for corporate governance and we have adopted many policies so as to be able to focus the components on the business.
“The result is that in the last two years, we have been able to declare profits and we hope to continue in that fashion. We have ambition to be the largest provider of leisure and business spaces in Nigeria.
“We are working very hard on refurbishing our rooms, banqueting and conferencing facilities. Also, we have returned our marketing plans and strategy and we hope to continue sustaining the current performance and even exceeding it.”
An Executive Director of Capital Hotels, Mr Robert Itawa, during his presentation, explained that the renovation was part of efforts to turnaround fortunes of the company, following decisions by the new management to commence an upgrade of some facilities in the hotel.
He assured investors that the company will improve its service delivery so as to result into more return of investment for shareholders of the hospitality firm, which was readmitted on the stock exchange in 2008.
However, Mr Itawa pointed out some factors having negative impact of the company’s numbers, which include a high operating cost. He explained that the organisation had to book the cost of implication of legacy staff schemes following an agreement with the unions. He added that the cost is expected to spread over a three-year period.
“For the past three years, this legacy cost alone is about N300 million. We have paid N110 million this year and from 2010 till date, cost associated with legacy system alone is N2.8 billion.
”That is why we have entered into negotiations with the union because we felt if we do not do something, the hotel will die and people will not get their money.
“In the next one year, we would have completed the payment of whatever that is outstanding. We have been paying massively every year since that period without fail and that is why we are experiencing industrial harmony,” Mr Itawa informed analysts present at the meeting.
Mentioning other challenges facing Capital Hotels, Mr Itawa said they include kidnapping, insurgency, institutional failure, poor transport system, power outage, public water shortage, integrity shortage amongst others.
Giving an outlook for the company in the future, he said that the firm may consider enhancing its topline by 60 percent mainly from the newly renovated 97 rooms.
While fielding questions from participants yesterday on the tenure of the present interim team, Chairman of the board, Mr Anthony Idigbe, assured that the board would ensure to complete its mandate within the time frame and not stay longer than necessary.
In his words, “I want to assure you that some of us will like to exit as quickly as possible and as soon as necessary. We continue to see it as a national service to perform this role.
“We are very proud of the work we have done so far, but be assured that we will not stay a minute longer than necessary.”
“We are happy that by the first quarter of next year, substantial progress would have been made in the decision process. The Securities and Exchange Commission (SEC) is going to ensure that rights of fair hearing are not breached. The process is very important. We are trying to get a solution that would be sustainable,” Mr Idigbe added.
SEC had on May 4, 2017, dissolved the former board of directors and appointed an interim board led by Mr Anthony Idigbe. The action was taken to protect investors of the company as well as integrity of the capital market and to restore the lost fortunes of the company in the shortest time possible.
The new interim board was mandated to oversee the conduct of a forensic investigation into the affairs of the company, considering the allegations of unauthorised sale of shares and diversion of proceeds from the sale of shares, amongst others.
Travel/Tourism
Airlines Fault Claims of Unpaid NCAA Regulatory Fees
By Adedapo Adesanya
The Airline Operators of Nigeria (AON) has denied owing cost recovery charges to the Nigeria Civil Aviation Authority (NCAA), insisting that all services rendered by the regulator to domestic airline operators are paid for fully in advance on a cash-before-service basis.
In a statement from the airlines’ body, it was emphasised that no domestic airline in Nigeria receives NCAA regulatory services without first making full payment of invoices issued to it by the agency, describing suggestions of the indebtedness for regulatory services as factually inaccurate.
It said that what the NCAA refers to as ‘outstanding charges’ relates solely to the 5 per cent Ticket Sales Charge (TSC), a tax imposed by the NCAA on passengers, which it said is not in consonance with the dictates of international aviation.
The AON then urged the federal government to urgently amend the Civil Aviation Act to empower the NCAA to collect whatever appropriate fees and charges are due it directly from passengers or whoever else, without routing such through the domestic airlines, from June 1, 2026.
It said doing this will relieve domestic airlines of the financial burden of acting as collection agents for the NCAA, since airlines currently bear banking transfer charges and other transaction costs in the process of transmitting funds to the organisation.
The airline body reiterated its position that the NCAA is a regulator, not a revenue-generating agency and that it does not fund any aspect of the airline businesses or render any direct service to passengers.
The AON said every service the agency provides to airline operators is fully paid for in advance before it is rendered.
“The AON notes that several member airlines maintain dedicated accounts, from which the NCAA draws down its monthly remittances, until the force majure caused by the Iran-Israel/USA conflict, which had put a lot of financial pressure on airlines worldwide.
“Notwithstanding this arrangement, the AON had formally appealed to the federal government through the office of the Minister of Aviation and Aerospace Development, to suspend the payment of all statutory charges temporarily, as an interim measure to assist airlines in managing their cash flows during the current period of severe financial stress caused by the increase in the cost of Jet A1.
“As an interim response, President Bola Tinubu graciously granted a 30 per cent concession while waiting for the government’s decision on the other aspects of the AON intervention request.
“While the AON acknowledges and appreciates this gesture, we had appealed for a meeting with Mr President to discuss further reliefs, a request that is yet to be granted,” the AON said.
Speaking further on reports that airlines owe billions in debt to the NCAA, the AON said the 5 per cent Ticket Service Charge in question was introduced over 45 years ago under the Government of General Gowon by the then Federal Civil Aviation Authority (FCAA) and its continued relevance has not been reviewed ever since.
It further stated that domestic airlines, in addition to the 5 per cent TSC, still pay separately ànd directly for services provided by the various industry agencies, including the NCAA itself.
AON said that the 5 per cent TSC is an ad valorem tax applied to an airline’s gross earnings, not profits and that the global aviation industry operates at a profit margin of between 1.5 per cent and 2.5 per cent at best.
“The AON remains committed to constructive engagement with the government and all stakeholders to achieve a growth-oriented sector, designed to enable the accelerated growth of key sectors of the economy and the improvement and sustenance of a healthy quality of life for the citizenry,” it said.
Travel/Tourism
Airline Remittances: NCAA Halts Enforcement of ‘No Pay, No Service’ Policy
By Adedapo Adesanya
The Nigeria Civil Aviation Authority (NCAA) has announced the temporary suspension of its “no pay, no service” directive earlier issued to airlines with outstanding statutory remittances, citing ongoing consultations and prevailing operational challenges in the aviation sector.
In a statement, the authority said the decision followed a review of industry conditions, particularly the rising cost of aviation fuel, which has placed significant financial pressure on domestic carriers and threatens overall sector stability.
However, the NCAA stressed that the suspension does not amount to a waiver, cancellation, or forgiveness of the debts owed by the affected airlines, noting that such decisions fall outside its regulatory mandate.
The agency recalled that President Bola Tinubu had earlier approved a 30 per cent discount on outstanding statutory charges owed by domestic airlines to aviation agencies, as part of broader government efforts to cushion the impact of high Jet A1 fuel costs and stabilise the industry.
According to the NCAA, airlines remain fully responsible for settling their obligations, adding that it would engage operators individually to ensure compliance through structured repayment arrangements that do not disrupt operations.
The regulator also clarified the nature of the 5 per cent Ticket and Cargo Sales Charge, describing it as a statutory levy mandated by the Civil Aviation Act and embedded in the cost of air travel and cargo services.
It explained that the charge is collected by airlines at the point of ticket and cargo sales on behalf of the aviation system and must be remitted accordingly.
The organisation emphasised that the funds do not constitute revenue or profit for the airlines and should not be treated as such.
It further noted that the revenue from these charges is distributed among key aviation institutions, including the regulator itself and other service providers, all of which play vital roles in ensuring safe, efficient, and internationally compliant aviation operations.
It added that the NCAA operates on a cost-recovery basis and does not receive direct funding from the Federal Government for its routine regulatory activities, making timely remittance of statutory charges critical to sustaining its oversight functions.
The suspension of the enforcement directive, it said, is a measured step aimed at maintaining operational stability in the sector while reinforcing the obligation of airlines to remit collected charges.
The NCAA reaffirmed its commitment to balancing regulatory enforcement with industry sustainability, warning that statutory funds already collected must be remitted for their intended purposes.
Travel/Tourism
Emirates Skywards Commences ‘Season of Rewards’ Campaign
By Modupe Gbadeyanka
A new campaign designed to celebrate its passengers across the globe has been launched by Emirates Skywards, a statement from the company confirmed.
The promotion is known as Season of Rewards, and will run from May 21 to August 31, 2026, with beneficiaries getting different rewards for their patronage.
The Skywards Season of Rewards offers more savings with Cash+Miles on Emirates and flydubai, with members unlocking twice the savings, including enhanced Cash+Miles rates across the Emirates and flydubai network when booking flights and extras (excess baggage, lounge access and seat selection. The offer applies across all classes of travel, fare brands and destinations on both airlines. With the limited-time offer, 2,000 Skywards Miles can unlock savings of $30 instead of $15.
In addition, passengers will receive extra tier benefits for travel up until August 31, 2026. Members earn a 20 per cent bonus Tier Miles on every Emirates or flydubai flight, helping members move through the tiers faster. With reduced Tier Miles required during this period, it’s now even easier for members to renew or upgrade their membership status.
Also, they will get 50 per cent bonus Miles with travel partners, including Emirates Skywards Hotels, Marriott Bonvoy, IHG Hotels and Resorts, Jumeirah and more. However, registration is required to participate, and bonus Miles will be credited within 60 days after the end of the offer period.
Further, Skywards members can book their next reward flight and extras with Miles, starting from 4,500 Miles instead of 9,000 Miles during the promo period across all routes, cabins and fares.
“Skywards Season of Rewards reflects our continued commitment to creating even more value for our members worldwide.
“Whether members are planning a family holiday, a Dubai stopover, a weekend escape, or simply looking to maximise rewards across their travel spend – this initiative unlocks more opportunities to earn, save and experience the world with Emirates Skywards,” the DSVP Emirates Skywards, Nejib Ben Khedher, said.
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