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Quickteller Paypoint Engages Agents, Promises Support

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Quickteller Paypoint Agents

By Modupe Gbadeyanka

Quickteller Paypoint has said it is co-funding relief programmes to provide personal protection equipment and wares for Quickteller Paypoint Agents across the country.

At a virtual forum held recently, the Divisional CEO of Interswitch Financial Inclusion Services (IFIS), Ms Titilola Shogaolu, explained that this move is to ensure that the agents are in compliance with COVID-19 expert advisory, while rendering services to the public.

Ms Shogaolu further stated that the organisation was also adopting to new channels of communication with our agents to educate them.

She emphasised the relevance of social distancing at a time like this, as well as the importance of cash management, advising the agents to take advantage of the fact that some bank branches may be possibly closed, to diversify their services by having an excellent product mix and exploring the introduction of cash deposit machines.

During the forum organised for the agents under the auspices of Association of Mobile Money and Bank Agents in Nigeria (AMMBAN), Quickteller Paypoint assured of continued support during the ongoing global COVID-19 pandemic.

Expressing her profound gratitude to AMMBAN, Ms Shogaolu commended the association for putting the forum together at a time like this, when the COVID-19 pandemic has disrupted many businesses across the globe.

She reiterated that these are unprecedented times, as the entire world is faced by uncertainties caused by the disease outbreak and as such there is the need to sensitize agents on the possible impact of the pandemic on our services, and the necessary measures to deal with it.

The CEO highlighted the need for smart solutions that expediate digital transactions and processes, adding that, with the lock-down situation in the country, things will no longer be business as usual, hence, the need to constantly innovate and evolve, to meet the changing needs of the ecosystem.

“Quickteller Paypoint is co-funding relief programmes to provide personal protection equipment and wares for Quickteller Paypoint agents, to ensure that they are in compliance with COVID-19 expert advisory, while they render services to the public. We are also adopting to new channels of communication with our Agents to educate them,” she said.

The forum, with the theme The impact of COVID-19 on the Digital Financial Services (DFS) ecosystem in Nigeria, was an initiative of AMMBAN.

The group facilitated a discussion session between Mobile Money Service Providers, Bank Agents and the general public, on precautionary measures to take as essential service providers during the ongoing pandemic as well as trends that are likely to continue after it is defeated.

Speakers at the forum, including Professor Olayinka David West, Information System Specialist and Academic Director at Lagos Business School and Jay Alabra, Co-Founder PagaTech Limited, all unanimously opined that the COVID-19 pandemic has not only changed the world but has also transformed the way transactions are carried out.

In their votes of thanks, Victor Olojo, National President, AMMBAN; Yusuf Adeyemo, National Programme Director and Olawale Tiamiyu, applauded all three speakers for taking time out to join in on the forum to address these pertinent issues.

Interswitch Financial Inclusion Services is an interconnect point and infrastructure for integrating and delivering electronic payment services to the unbanked, under-banked and banked.

The organisation works with financial service providers, merchants, billers, and other organizations that aim to increase their efficiency and outreach, through its network of human service interfaces for secure financial transactions nationwide.

Modupe Gbadeyanka is a fast-rising journalist with Business Post Nigeria. Her passion for journalism is amazing. She is willing to learn more with a view to becoming one of the best pen-pushers in Nigeria. Her role models are the duo of CNN's Richard Quest and Christiane Amanpour.

Banking

Onafriq Launches Cross-Border Payment Services in Ghana

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By Modupe Gbadeyanka

A new cross-border payment service that will initially pilot outbound transactions in Ghana has been launched by Onafriq with the support of the Pan-African Payment and Settlement System (PAPSS).

Onafriq has made this possible by leveraging PAPSS infrastructure and regulatory coverage to offer its fintech, mobile money, and traditional partners in Ghana unparalleled access to cross-border payment capabilities.

By participating in this arrangement, these partners benefit from the safeguards and efficiency of PAPSS’s framework. The African Export-Import Bank (Afreximbank) serves as the settlement entity, ensuring trusted and timely settlement between parties.

A statement from the organisation said the new cross-border payment service is with immediate effect, allowing banks partnering with PAPSS and Onafriq’s authorised fintech, mobile money service providers and traditional partners in Ghana to enable their customers to send and receive money directly into mobile wallets and bank accounts.

This is expected to address the existing challenges of high transaction costs and opaque exchange rates, while further integrating informal cross-border transactions into the formal payment systems. The primary emphasis of this new service will be on small and medium-sized enterprises (SMEs) and retail transactions.

The service will promote intra-African cross-border trade and enhancing financial inclusion, and improve financial interoperability by making transactions faster, more convenient, and cost-effective for SMEs and individuals.

“We are excited to be taking another step in operationalising our important partnership with PAPSS to bring this innovative cross-border payment solution to our users.

“This service is not just about convenience; it brings people together and enhances economic activity between Ghana and the region.

“We are dedicated to making financial services accessible to everyone and are proud to be at the forefront of this transformation. African borders are starting to matter less; this is Onafriq’s goal,” the chief executive of Onafriq, Mr Dare Okoudjou, said.

His counterpart at PAPSS, Mr Mike Ogbalu III, said, “Today marks a significant milestone in our journey towards a more integrated financial landscape in Africa.

“Our partnership with Onafriq represents a commitment to empowering SMEs and individuals by simplifying cross-border transactions. We believe this service will help reduce the liquidity burden on participants while fostering financial inclusion across the region.”

The six-month pilot program – approved by the Bank of Ghana (BoG) – will allow Onafriq and PAPSS to assess transaction flows, user adoption, and foreign exchange performance while delivering better rates and more accessible services to customers.

This launch deepens the long-standing collaboration between Onafriq and PAPSS and reinforces their shared commitment to building infrastructure that empowers African businesses, individuals, and financial institutions across the continent. The service will soon be available on mobile money and other fintech based wallets.

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Banking

Flood: Fidelity Bank Donates Food Packs to Mokwa Residents

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By Modupe Gbadeyanka

No fewer than 1,500 residents of Mokwa in Niger State affected by flood have received food packs from Fidelity Bank Plc under its Fidelity Food Bank Initiative.

The Fidelity Food Bank donation in Mokwa followed similar initiatives in areas affected by disasters.

The bank previously donated food and sanitary items to victims of a fire outbreak in Taraba State and provided cash and food to those affected by the Zaria Central Mosque collapse in 2023.

Recall that recently, several families were tragically displaced by flood in Mokwa, and Fidelity Bank, as part of its desire to help vulnerable communities across Nigeria, was available to offer its shoulders for victims to rest on.

The distribution of the food items was witnessed by government officials from Niger State, led by the First Lady, Mrs Fatima Umaru Bago.

Also present were the Secretary to the State Government, Mr Abubakar Usman Gawu; the Chief of Staff to the Governor, Mr Usman Abdullahi Gbatamangi; the Deputy Chief of Staff, Mr Yusuf Sadiq; the Commissioner for Budget and Planning, Mr Mustapha Ndajiwo; and the Commissioner for Education, Mrs Hannatu Jibril, among others.

Commenting on the donation, the Divisional Head of Brand and Communications at Fidelity Bank, Mr Meksley Nwagboh, said, “At Fidelity Bank, we believe corporate citizenship means standing by communities in their greatest time of need.

“We are honoured to support the people of Mokwa through the Fidelity Food Bank Initiative. This is more than just a relief effort — it’s a affirmation of our promise to always be there for the people and communities we serve, especially in challenging moments.”

“This donation reflects our collective responsibility to respond with compassion and urgency. The people of Mokwa are not alone — we share in their struggles, and we will continue to support them as they rebuild their lives,” he added.

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Banking

Bankit Microfinance Bank Customer Base Nears 100,000

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By Modupe Gbadeyanka

The customer base of Bankit Microfinance Bank (MFB) is fast approaching the 100,000 threshold just weeks after surpassing the 50,000-mark in its early days of launch, a strong indication of growing trust, adoption, and momentum in the Nigerian digital banking space.

The brand’s commitment to offering real value, hassle-free services, and digital trust is clearly resonating with a wide demographic; from everyday individuals to small business owners and young digital natives looking for smarter ways to bank, especially at a time consumers of financial services are looking out for better options.

Backed by a solid financial base and strong liquidity, Bankit is not only earning customer loyalty but also industry-wide recognition as one of the most promising players in Nigeria’s fintech and microfinance space.

The lender’s rapidly growing user base is a testament to its reliability and relevance, especially in a market that demands simplicity, speed, and transparency.

Commenting on this development, the Chief Operating Officer of Bankit MFB, Mr Simpa Yekini, said, “Reaching this new milestone confirms what we’ve always believed; Nigerians are ready for a smarter, more accessible way to bank.

“We’re not just building a bank. We’re building trust, simplicity and value into every transaction.

”It is also very important to state that this rapid growth isn’t by chance. It’s the result of deliberate customer-centric innovation and a bold approach to financial services, one that puts the user at the heart of the experience.

”Since inception, we have offered free and seamless money transfers, fast and intuitive account setups, enhanced security with biometric login features, and a smooth, reliable interface that delivers convenience without compromise.”

Mr Yekini noted that with the company’s growing nationwide acceptance and surge in daily transaction volumes, the digital bank is confidently projecting to reach one million customers before the end of the year, a goal that now seems well within reach.

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