Travel/Tourism
William Ruto, A Threat to Kenyan Tourism Industry?
By Kestér Kenn Klomegâh
By description, Kenya, at least, has a palpable difference in tourism features compared with its neighbours in the East African Community (EAC), which is an intergovernmental organization composed of seven countries in the region.
Kenya, Tanzania and Rwanda enjoy, to a considerable extent, relative peace and stability in the region. Determined to ensure an increasing flow of tourists, travellers and visitors to Kenya, the government supports with consistency the tourism industry by adopting flexible rules and regulations.
Up until late November 2023, Kenya maintained strict visa requirements for all foreign and African travellers to the country. But President William Ruto wanted to change the rules by announcing visa-free, first to show off his burgeoning dreams of transforming the economy, an important commitment towards improving the industry, a position that went viral on many social media platforms and across the world.
It could also be described as an attempt to attract more visitors to the wild nature with vast surrounding forests and the fascinating geographical landscape. As I research and read through reports, Kenya is seriously addressing unique challenges and setting the stage for the future. Kenya has seen a strong performance in tourism, with figures constantly rising. In 2022 for instance, Kenya’s tourism performance continued on a recovery path after the Covid-19 pandemic which engulfed it. International tourist arrivals were 1.5 million approximately which represents a 70.45% increase as compared to 2021 arrivals of 870,500.
The government continues prioritizing the promotion of regional tourism to enhance the performance of the African markets. It focuses further on the development of niche products such as cruise tourism, adventure tourism, culture and sports tourism. The development of niche products has a huge potential to boost competitiveness and the value of our tourism. Undoubtedly, tourism in Kenya is the second-largest source of foreign exchange revenue following agriculture.
The Kenyan highlands are one of the most successful agricultural production regions in Africa. The highlands are the site of the highest point in Kenya and the second highest peak on the continent: Mount Kenya, which reaches a height of 5,199 m (17,057 ft) and is the site of glaciers. Mount Kilimanjaro (5,895 m or 19,341 ft) can be seen from Kenya to the south of the Tanzanian border. Besides these, the “Big Five” game animals of Africa, that is the lion, leopard, buffalo, rhinoceros, and elephant, can be found in Kenya and in the Masai Mara in particular.
→ What’s happening? Late last year, Kenya’s President William Ruto announced that Kenya would drop visa requirements for all citizens from around the world. The move was forecast to accelerate tourist arrivals to 2.5 million from 1.5 million in 2022 and boost Kenya’s tourism revenues by 200%.
→ How has this played out? The rollout of the new visa-free regime has been marred by confusion, lack of information, and complaints from travellers around the world.
→ How is it supposed to work? Kenya replaced visa applications with Electronic Travel Authorization (ETA) for all travellers to the country, except those from within the East African Community (EAC). As of Jan. 7, close to 10,000 ETA applications had been received with 4,046 approved.
→ So what’s wrong with the new system? Prior to the switch, Kenya had visa-free agreements with 51 countries, many of them in Africa. Visitors from these countries, who previously only needed their passports to enter Kenya, now have to apply for the ETA, including paying a $34 fee and submitting information including bank statements, hotel bookings, and flight details.
→ Who’s most concerned about this in Kenya? Players in the travel and hospitality sector are worried that the switch and the associated tedious process and costs may turn away tourists from Kenya as a destination.
→ What’s the government’s response? Foreign Affairs Principal Secretary Julius Bitok said the new process had cut visa processing times from 14 days to 72 hours for the ETA, provided equal treatment for all visitors, and lowered visa application costs from $50 to $34.
In conclusion and on a bit of politics and demography – the population was estimated at 51.5 million in 2023. On 13 September 2022, William Ruto was sworn in as Kenya’s fifth president after winning 50.5% of the vote. His main rival, Raila Odinga, got 48.8% of the vote. Kenya has close ties with its fellow Swahili-speaking neighbours in the African Great Lakes region. One advantage is that Kenya’s relations with Uganda and Tanzania are generally strong, as the three countries work toward economic and social integration through common membership in the East African Community. *With additional reporting from Martin Siele in Nairobi, Kenya.
By Adedapo Adesanya
The Nigeria Civil Aviation Authority (NCAA) has announced plans to introduce Radio Frequency Identification (RFID) baggage tracking technology across domestic and international airport terminals to tackle the growing problem of delayed, misrouted and missing luggage.
The Director of Public Affairs and Consumer Protection for NCAA, Mr Michael Achimugu, disclosed this at a stakeholder engagement forum in Lagos on Tuesday.
Mr Achimugu said the RFID-enabled system would replace the traditional barcode-based baggage tracking framework and provide airlines and passengers with real-time visibility of checked luggage from check-in to final collection.
According to him, the technology would improve baggage traceability, reduce mishandling and strengthen accountability across the baggage-handling chain.
Unlike conventional barcode systems, RFID technology allows baggage to be automatically scanned at multiple points without requiring direct line of sight, enabling real-time tracking of luggage throughout its journey.
Mr Achimugu said issues involving short-landed, missing, lost or damaged baggage had remained among the major complaints from air travellers, alongside flight delays.
He said the introduction of RFID technology was therefore aimed at improving baggage-handling standards and restoring passenger confidence in the aviation sector.
The NCAA said the initiative also aligns with IATA Resolution 753, which requires airlines to track baggage at key points during the passenger journey.
The authority expects the technology to provide more accurate information on the location of luggage, facilitate quicker resolution of baggage-related complaints and improve the overall passenger experience.
The aviation agency said the initiative would also strengthen accountability among airlines and other stakeholders involved in baggage handling at Nigerian airports.
From free date changes to industry-first comprehensive travel insurance, Emirates continues to give customers greater flexibility and more choice, as well as the ability to tailor their travel plans for more peace of mind, from booking to the moment they arrive at their destination.
Here are the latest measures at a glance:
1. Unlimited free date changes to Dubai
From 10 August 2026, customers travelling to Dubai can change their travel dates as many times as they need, free of charge, across every type of fare. Unlimited, free of charge changes run across Saver all the way through to Flex fares in Economy, and for Special, Saver and Flex fares in Business Class.*
Economy Flex Plus, Premium Economy, Business Flex Plus and First Class fares continue to remain fully flexible.
2. Refunds, at a fraction of the cost
Emirates has also substantially reduced refund fees on flights to Dubai to US$50 on Saver fares and US$25 on Flex fares in Economy. In Business Class, refund fees will be US$50 on Special and Saver fares and US$25 on Flex fares.** Together with unlimited free date changes to Dubai, this latest measure means customers can adjust or step away from a booking with minimal penalties, whatever their circumstances.
3. A free date change anywhere across the network
Customers travelling anywhere on the Emirates network receive one free date change on tickets booked from 2 April 2026, including journeys connecting through Dubai. Customers can also hold a fare for 24 hours at no charge while they finalise their plans.*
4. Comprehensive Travel Cover
Emirates’ Comprehensive Travel Cover is an industry-first insurance product covering a range of scenarios, including added conflict cover with reimbursement of medical expenses up to US$25,000 and a free trip extension of up to 30 days. The cover is not restricted by government travel advice. Customers are also covered for trip cancellation, baggage delay and loss, in addition to unlimited worldwide medical expenses and emergency evacuation.
Available at an accessible premium and across 27 countries, the cover can be purchased at the time of booking on emirates.com or added to an existing booking through Manage Booking.
Where flights are disrupted, Emirates will support impacted customers with accommodation directly. Where onward connections on other airlines are affected, or Emirates services are unavailable, customers are rebooked to their destination at no additional cost, including where cancellations are caused by airspace disruptions.
5. More flexibility and savings for Emirates Skywards members
Emirates Skywards members can get more from their journeys, with greater flexibility, more opportunities to progress their tier and additional savings when using their Miles.
Until 31 August 2026, members can benefit from:
- 20% fewer Tier Miles required to reach Silver, Gold and Platinum status.
- 20% bonus Tier Miles on Emirates and flydubai flights.
- More savings with Cash+Miles, with a special rate of 2,000 Miles = USD 30, instead of the usual USD 15, when using Miles towards Emirates or flydubai flights, excess baggage, lounge access and seat selection.
* An applicable fare difference may apply.
** No show fees remain unchanged.
By Adedapo Adesanya
The Nigeria Civil Aviation Authority (NCAA) has appealed to aviation unions to suspend their ongoing industrial action and exercise restraint as efforts continue to resolve the dispute.
In a statement, the NCAA said it was aware of the impact of the industrial action on passengers and other stakeholders in the aviation sector.
The authority urged the unions to “sheathe their swords” pending the return of the Minister of Aviation and Aerospace Development, Mr Festus Keyamo, who it said had been actively working towards resolving the issues.
According to the NCAA, the matter was expected to be addressed at a meeting convened by the minister last week, but the meeting could not take place after airline operators failed to honour the invitation.
The NCAA assured passengers that flight safety remains uncompromised, stressing that it continues to carry out its statutory safety oversight responsibilities.
The authority called on all parties to embrace dialogue and cooperation, expressing confidence that the dispute would be resolved shortly and normal flight operations restored as soon as practicable.
“We appeal to all parties to embrace dialogue and cooperation. We are confident that the matter will be resolved shortly and normal flight operations will resume as soon as practicable,” the statement signed by the NCAA Director-General, Captain Chris Ona Najomo, said.
The NCAA also apologised to passengers for the inconvenience caused by the industrial action and thanked them for their patience and understanding.
