By Adedapo Adesanya
Information and Communication Technology (ICT) giant, Ericsson, has announced plans to create an Automation Hub in Nigeria to support operators for improved consumer experience.
The Ericsson Automation Hub is an open innovation platform, inspired by lean startup methodology in which the Ericsson team works in close dialogue with customers, users and partners to showcase and reach the high potential that network automation allows in configuration, provisioning, assurance and orchestration of network services.
This will enable service providers to gain the ability in their environments to govern, manage and orchestrate hybrid networks holistically and in real-time and as a result, offer an enhanced consumer experience.
The company noted that fields to be covered include but not limited to 5G and Internet of Things (IoT) use cases, network slicing and orchestration, hologram calls, complex standalone, business support system (BSS) and operations support system (OSS), cloud and core product cases, automated acceptance tests demonstration and enhancements as well as complex charging scenarios for 5G and 4G networks.
The Vice President and Head of Digital Services at Ericsson Middle East and Africa at Ericsson, Mr Lucky La Riccia, said, “As industry 4.0 accelerates in Africa, automation in operations is proven to boost customer experiences.”
“Ericsson continues to support the telecom industry players in setting #AfricaInMotion, and with the Ericsson Automation Hub in Nigeria, we will focus on driving business outcomes for our partners in Africa as they aim to leverage on digital transformation to turn complexities to opportunities while offering a greater experience and value to consumers,” he added.
Ericsson enables communications service providers to capture the full value of connectivity.
The company’s portfolio spans networks, digital services, managed services, and emerging business and is designed to help its customers go digital, increase efficiency and find new revenue streams.
Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world. The Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York.